Published on in Vol 20, No 11 (2018): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/11350, first published .
Dual Use of a Patient Portal and Clinical Video Telehealth by Veterans with Mental Health Diagnoses: Retrospective, Cross-Sectional Analysis

Dual Use of a Patient Portal and Clinical Video Telehealth by Veterans with Mental Health Diagnoses: Retrospective, Cross-Sectional Analysis

Dual Use of a Patient Portal and Clinical Video Telehealth by Veterans with Mental Health Diagnoses: Retrospective, Cross-Sectional Analysis

Erica A Abel 1, 2, 3, PhD;  Stephanie L Shimada 4, 5, 6, PhD;  Karen Wang 1, 3, 7, MD;  Christine Ramsey 1, 3, PhD;  Melissa Skanderson 3, MSW;  Joseph Erdos 1, 2, 3, MD, PhD;  Linda Godleski 2, 8, MD;  Thomas K Houston 4, 6, MD, MPH;  Cynthia A Brandt 1, 3, 9, MD, MPH

1 Yale Center for Medical Informatics , Yale School of Medicine, New Haven, CT, US

2 Department of Psychiatry , Yale School of Medicine, New Haven, CT, US

3 Pain Research, Informatics, Multimorbidities and Education Center , VA Connecticut Healthcare System, West Haven, CT, US

4 Center for Healthcare Organization and Implementation Research , Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA, US

5 Department of Health Law, Policy, and Management , Boston University School of Public Health, Boston, MA, US

6 Division of Health Informatics and Implementation Science, Department of Quantitative Health Sciences , University of Massachusetts Medical School, Worcester, MA, US

7 Department of Internal Medicine , Yale School of Medicine, New Haven, CT, US

8 National Telemental Health Center , VA Connecticut Healthcare System, West Haven, CT, US

9 Department of Emergency Medicine , Yale School of Medicine, New Haven, CT, US

Corresponding Author:

  • Erica A Abel, PhD
  • Pain Research, Informatics, Multimorbidities and Education Center
  • VA Connecticut Healthcare System
  • 950 Campbell Avenue, 11-ACSLG
  • West Haven, CT
  • US
  • Phone: 1 203 932 5711 ext 5323
  • Email: erica.abel@va.gov