Published on in Vol 19 , No 10 (2017) :October

The Association of Patient Factors, Digital Access, and Online Behavior on Sustained Patient Portal Use: A Prospective Cohort of Enrolled Users

The Association of Patient Factors, Digital Access, and Online Behavior on Sustained Patient Portal Use: A Prospective Cohort of Enrolled Users

The Association of Patient Factors, Digital Access, and Online Behavior on Sustained Patient Portal Use: A Prospective Cohort of Enrolled Users

Susan S Woods   1, 2, 3 * , MD, MPH ;   Christopher W Forsberg   2 * , MS ;   Erin C Schwartz   2 * , PhD ;   Kim M Nazi   3 , PhD ;   Judith H Hibbard   4 , PhD, MPH ;   Thomas K Houston   5 , MD, MPH ;   Martha Gerrity   2 * , MD, PhD

1 VA Maine Healthcare System, Augusta, ME, US

2 VA Portland Health Care System, Center to Improve Veteran Involvement in Care, Portland, OR, US

3 Veterans Health Administration, U.S. Department of Veterans Affairs, Connected Care Office, Washington, DC, US

4 University of Oregon, Health Policy Research Group, Eugene, OR, US

5 Bedford VA Medical Center, Center for Healthcare Organization and Implementation Research, Bedford, MA, US

*these authors contributed equally

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