Published on in Vol 18, No 12 (2016): December

Association Between Physician Online Rating and Quality of Care

Association Between Physician Online Rating and Quality of Care

Association Between Physician Online Rating and Quality of Care

Journals

  1. Kordzadeh N. Investigating bias in the online physician reviews published on healthcare organizations' websites. Decision Support Systems 2019;118:70 View
  2. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275 View
  3. Han X, Li B, Zhang T, Qu J. Factors Associated With the Actual Behavior and Intention of Rating Physicians on Physician Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2020;22(6):e14417 View
  4. Zhang J, Omar A, Mesfin A. Online Ratings of Spine Surgeons. Spine 2018;43(12):E722 View
  5. Bujnowska-Fedak M, Węgierek P. The Impact of Online Health Information on Patient Health Behaviours and Making Decisions Concerning Health. International Journal of Environmental Research and Public Health 2020;17(3):880 View
  6. Calixto N, Chiao W, Durr M, Jiang N. Factors Impacting Online Ratings for Otolaryngologists. Annals of Otology, Rhinology & Laryngology 2018;127(8):521 View
  7. Chen J, Presson A, Zhang C, Ray D, Finlayson S, Glasgow R. Online physician review websites poorly correlate to a validated metric of patient satisfaction. Journal of Surgical Research 2018;227:1 View
  8. Okike K, Uhr N, Shin S, Xie K, Kim C, Funahashi T, Kanter M. A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System. Journal of General Internal Medicine 2019;34(11):2575 View
  9. Liu J, Matelski J, Bell C. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76 View
  10. Widmer R, Shepard M, Aase L, Wald J, Pruthi S, Timimi F. The Impact of Social Media on Negative Online Physician Reviews: an Observational Study in a Large, Academic, Multispecialty Practice. Journal of General Internal Medicine 2019;34(1):98 View
  11. Wang L, Yan L, Guo X, Heim G. Modeling Physicianss Dynamic Behaviors in an Online Healthcare Community: An Empirical Study Using a Vector Autoregression Approach. SSRN Electronic Journal 2017 View
  12. Hong Y, Liang C, Radcliff T, Wigfall L, Street R. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521 View
  13. Shah A, Yan X, Shah S, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925 View
  14. Smith E, Clarke C, Linnemeyer S, Singer M. What Do Your Patients Think of You? An Analysis of 84 230 Physician Review Website Reviews in Ophthalmology. Ophthalmology 2020;127(3):426 View
  15. Shan W, Wang Y, Luan J, Tang P. The Influence of Physician Information on Patients’ Choice of Physician in mHealth Services Using China’s Chunyu Doctor App: Eye-Tracking and Questionnaire Study. JMIR mHealth and uHealth 2019;7(10):e15544 View
  16. McGrath R, Priestley J, Zhou Y, Culligan P. The Validity of Online Patient Ratings of Physicians: Analysis of Physician Peer Reviews and Patient Ratings. Interactive Journal of Medical Research 2018;7(1):e8 View
  17. Rotman L, Alford E, Shank C, Dalgo C, Stetler W. Is There an Association Between Physician Review Websites and Press Ganey Survey Results in a Neurosurgical Outpatient Clinic?. World Neurosurgery 2019;132:e891 View
  18. Paul M, Dredze M. Social Monitoring for Public Health. Synthesis Lectures on Information Concepts, Retrieval, and Services 2017;9(5):1 View
  19. Cloney M, Hopkins B, Shlobin N, Dahdaleh N. Online Ratings of Neurosurgeons: An Examination of Web Data and its Implications. Neurosurgery 2018;83(6):1143 View
  20. Kranzbühler A, Kleijnen M, Verlegh P, Teerling M. When Similarity Beats Expertise—Differential Effects of Patient and Expert Ratings on Physician Choice: Field and Experimental Study. Journal of Medical Internet Research 2019;21(6):e12454 View
  21. Sargent S, Waldman R. The Patient Experience and Safety. Obstetrics and Gynecology Clinics of North America 2019;46(2):199 View
  22. Zillioux J, Pike C, Sharma D, Rapp D. Analysis of Online Urologist Ratings: Are Rating Differences Associated With Subspecialty?. Journal of Patient Experience 2020;7(6):1062 View
  23. Wang J, Chiu Y, Yu H, Hsu Y. Understanding a Nonlinear Causal Relationship Between Rewards and Physicians’ Contributions in Online Health Care Communities: Longitudinal Study. Journal of Medical Internet Research 2017;19(12):e427 View
  24. Yaraghi N, Wang W, Gao G, Agarwal R. How Online Quality Ratings Influence Patients’ Choice of Medical Providers: Controlled Experimental Survey Study. Journal of Medical Internet Research 2018;20(3):e99 View
  25. Melone G, Brodell J, Hernandez C, Menga E, Balkissoon R, Liu X, Zhang J, Mesfin A. Online ratings of spinal deformity surgeons: analysis of 634 surgeons. Spine Deformity 2020;8(1):17 View
  26. Murphy G, Awad M, Tresh A, Gaither T, Osterberg E, Baradaran N, Breyer B. Association of Patient Volume With Online Ratings of California Urologists. JAMA Surgery 2018;153(7):685 View
  27. Daskivich T, Luu M, Noah B, Fuller G, Anger J, Spiegel B. Differences in Online Consumer Ratings of Health Care Providers Across Medical, Surgical, and Allied Health Specialties: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2018;20(5):e176 View
  28. Huber S, Priestley J, Kasabwala K, Gadidov B, Culligan P. Understanding Your Online Ratings: A Methodological Analysis Using Urogynecologists in the United States. Female Pelvic Medicine & Reconstructive Surgery 2019;25(2):193 View
  29. Ahmed A, Ali H. Modeling patient preference in an operating room scheduling problem. Operations Research for Health Care 2020;25:100257 View
  30. Murphy G, Awad M, Osterberg E, Gaither T, Chumnarnsongkhroh T, Washington S, Breyer B. Web-Based Physician Ratings for California Physicians on Probation. Journal of Medical Internet Research 2017;19(8):e254 View
  31. Deng Z, Hong Z, Zhang W, Evans R, Chen Y. The Effect of Online Effort and Reputation of Physicians on Patients’ Choice: 3-Wave Data Analysis of China’s Good Doctor Website. Journal of Medical Internet Research 2019;21(3):e10170 View
  32. Pike C, Zillioux J, Rapp D. Online Ratings of Urologists: Comprehensive Analysis. Journal of Medical Internet Research 2019;21(7):e12436 View
  33. Goshtasbi K, Lehrich B, Abouzari M, Bazyani D, Abiri A, Papagiannopoulos P, Tajudeen B, Kuan E. Academic Rhinologists’ Online Rating and Perception, Scholarly Productivity, and Industry Payments. American Journal of Rhinology & Allergy 2021;35(3):341 View
  34. Goshtasbi K, Lehrich B, Moshtaghi O, Abouzari M, Sahyouni R, Bagheri K, Moshtaghi A, Tajran S, Lee L, Lin H, Djalilian H. Patients’ Online Perception and Ratings of Neurotologists. Otology & Neurotology 2019;40(1):139 View
  35. Schulz P, Rothenfluh F. Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors. Journal of Medical Internet Research 2020;22(4):e14134 View
  36. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1) View
  37. Shandley L, Hipp H, Anderson-Bialis J, Anderson-Bialis D, Boulet S, McKenzie L, Kawwass J. Patient-centered care: factors associated with reporting a positive experience at United States fertility clinics. Fertility and Sterility 2020;113(4):797 View
  38. Liu J, Goldberg H, Lentz E, Matelski J, Alam A, Bell C. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708 View
  39. Wang L, Yan L, Zhou T, Guo X, Heim G. Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study. Information Systems Research 2020;31(2):537 View
  40. Widmer R, Maurer M, Nayar V, Aase L, Wald J, Kotsenas A, Timimi F, Harper C, Pruthi S. Online Physician Reviews Do Not Reflect Patient Satisfaction Survey Responses. Mayo Clinic Proceedings 2018;93(4):453 View
  41. Pruvis T, Holzman S, Hess D, Levin S, Maher D. Online Ratings of Pain Physicians in a Regional Population: What Matters?. Pain Medicine 2020;21(9):1743 View
  42. Zhao H, Luu M, Spiegel B, Daskivich T. Correlation of Online Physician Rating Subscores and Association With Overall Satisfaction: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2020;22(10):e11258 View
  43. Manrique O, Bustos S, Bustos V, Mascaro A, Ciudad P, Forte A, Del Corral G, Kim E, Langstein H. Building a Multidisciplinary Academic Surgical Gender-affirmation Program: Lessons Learned. Plastic and Reconstructive Surgery - Global Open 2021;9(3):e3478 View
  44. Khanna K, Diab M. Physician Ratings: Determinants, Accuracy, and Impact. Journal of Bone and Joint Surgery 2021;103(7):e27 View
  45. Han X, Du J, Zhang T, Han W, Zhu Q. How online ratings and trust influence health consumers’ physician selection intentions: An experimental study. Telematics and Informatics 2021;62:101631 View
  46. Sama A, Matichak D, Schiller N, Li D, Donnally C, Damodar D, Cole B. The impact of social media presence, age, and patient reported wait times on physician review websites for sports medicine surgeons. Journal of Clinical Orthopaedics and Trauma 2021;21:101502 View
  47. Hyman D, Liu J, Black B. Should Patients Use Online Reviews to Pick Their Doctor? Lessons from Illinois and Indiana. SSRN Electronic Journal 2021 View
  48. Roth C, Papassotiropoulos A, Brühl A, Lang U, Huber C. Psychiatry in the Digital Age: A Blessing or a Curse?. International Journal of Environmental Research and Public Health 2021;18(16):8302 View
  49. Guetz B, Bidmon S. The Impact of Social Influence on the Intention to Use Physician Rating Websites: Moderated Mediation Analysis Using a Mixed Methods Approach. Journal of Medical Internet Research 2022;24(11):e37505 View
  50. Placona A, Rathert C. Are Online Patient Reviews Associated With Health Care Outcomes? A Systematic Review of the Literature. Medical Care Research and Review 2022;79(1):3 View
  51. Lamano J, Riestenberg R, Haskell-Mendoza A, Lee D, Sharp M, Bloch O. Correlation between social media utilization by academic neurosurgery departments and higher online patient ratings. Journal of Neurosurgery 2022;136(6):1760 View
  52. Tang W, Si Y, Xue H, Liao H, Xie Y, Xu D, Smith M, Yip W, Cheng W, Tian J, Sylvia S. The quality of direct-to-consumer telemedicine consultations for sexually transmitted infections in China: An analysis of visits by standardized patients (Preprint). Interactive Journal of Medical Research 2022 View
  53. Shah A, Muhammad W, Lee K. Investigating the effect of service feedback and physician popularity on physician demand in the virtual healthcare environment. Information Technology & People 2023;36(3):1356 View
  54. Murasko M, Ivanov D, Roe A, Kamal R, Amanatullah D. Patient Satisfaction Scores Are a Poor Metric of Orthopedic Care. Orthopedics 2022;45(3) View
  55. He Y, Guo X, Wu T, Vogel D. The effect of interactive factors on online health consultation review deviation: An empirical investigation. International Journal of Medical Informatics 2022;163:104781 View
  56. Li X, Chou S, Deily M, Qian M. Comparing the Impact of Online Ratings and Report Cards on Patient Choice of Cardiac Surgeon: Large Observational Study. Journal of Medical Internet Research 2021;23(10):e28098 View
  57. Zhou Y, Zhu L, Wu C, Huang S, Wang Q. Do the rich grow richer? An empirical analysis of the Matthew effect in an online healthcare community. Electronic Commerce Research and Applications 2022;52:101125 View
  58. Hsu Y, Chiu Y, Wang J, Liu H. Impacts of physician promotion on the online healthcare community: Using a difference-in-difference approach. DIGITAL HEALTH 2022;8:205520762211063 View
  59. Saifee D, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659 View
  60. Kozikowski A, Morton-Rias D, Mauldin S, Jeffery C, Kavanaugh K, Barnhill G. Choosing a Provider: What Factors Matter Most to Consumers and Patients?. Journal of Patient Experience 2022;9:237437352210741 View
  61. Dang Y, Guo S, Song H, Li Y. Setting goal difficulty in monetary incentives to physicians: evidence from an online health knowledge-sharing platform. Information Technology & People 2024;37(2):605 View
  62. Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments. Information Systems Research 2023;34(2):629 View
  63. Mao Y, Li Y, McGarry B, Wang J, Temkin‐Greener H. Are online reviews of assisted living communities associated with patient‐centered outcomes?. Journal of the American Geriatrics Society 2023;71(5):1505 View
  64. Watson R, Plangger K, Pitt L, Tiwana A. A Theory of Information Compression: When Judgments Are Costly. Information Systems Research 2023;34(3):1089 View
  65. Hyman D, Liu J, Black B. Should patients use online reviews to pick their doctors and hospitals?. Journal of Empirical Legal Studies 2022;19(4):897 View
  66. Romere C, Shah R. Discordance in online commercial ratings of orthopaedic surgeons: a retrospective review of online rating scores. Current Orthopaedic Practice 2023;34(1):53 View
  67. Haynes D, Pampari A, Topham C, Schwarzenberger K, Heath M, Zou J, Greiling T. Patient Experience Surveys Reveal Gender-Biased Descriptions of Their Care Providers. Journal of Medical Systems 2021;45(10) View
  68. Stanbouly D, Rahhal Z, Talis A, Stanbouly R, Baron M, Arce K, Chandra S. Assessing reviews of academic oral and maxillofacial surgeons within the US on Healthgrades. Oral and Maxillofacial Surgery 2023;28(1):323 View
  69. Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultations? An Empirical Investigation of How It Impacts Offline Appointments. SSRN Electronic Journal 2022 View
  70. Guetz B, Bidmon S. The Credibility of Physician Rating Websites: A Systematic Literature Review. Health Policy 2023;132:104821 View
  71. Liu H, Zhang Y, Li Y, Albright K. Better interaction performance attracts more chronic patients? Evidence from an online health platform. Information Processing & Management 2023;60(4):103413 View
  72. Zaki P, Shenoy G, Gou J, Raj V, Howell K. Radiation Oncologist Perceptions and Utilization of Digital Patient Assessment Platforms. Applied Radiation Oncology 2020 View
  73. Li X, Luo Y, Wang H, Lin J, Deng B. Doctor selection based on aspect-based sentiment analysis and neutrosophic TOPSIS method. Engineering Applications of Artificial Intelligence 2023;124:106599 View
  74. Hitchman K, Baumann A, Glasgow W, Rivera K, Anastasio A, Walley K, Baldwin K. An Analysis of Negative One-star Patient Reviews and Complaints for Pediatric Orthopaedic Surgeons throughout the United States: A Retrospective Study. Journal of Pediatric Orthopaedics 2024;44(2):129 View
  75. Hitchman K, Anastasio A, Baumann A, Welch S, Walley K, Klifto C. Examining One-Star Reviews in Orthopaedic Hand Surgeons in Large U.S. Cities. Journal of Wrist Surgery 2024 View
  76. Han X, Lin Y, Han W, Liao K, Mei K. Effect of Negative Online Reviews and Physician Responses on Health Consumers’ Choice: Experimental Study. Journal of Medical Internet Research 2024;26:e46713 View
  77. Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566 View
  78. Si Y, Xue H, Liao H, Xie Y, Xu D, Smith M, Yip W, Cheng W, Tian J, Tang W, Sylvia S. The quality of telemedicine consultations for sexually transmitted infections in China. Health Policy and Planning 2024;39(3):307 View
  79. Vought V, Vought R, Lee A, Zhou I, Garneni M, Greenstein S. Application of sentiment and word frequency analysis of physician review sites to evaluate refractive surgery care. Advances in Ophthalmology Practice and Research 2024;4(2):78 View
  80. Kim J, Tawk K, Kim J, Shahbaz H, Lipton J, Haidar Y, Tjoa T, Abouzari M. Online ratings and narrative comments of American Head and Neck Society surgeons. Head & Neck 2024 View
  81. Garcia J, Yu S, Rohatgi A, Pollock J, Naples J. The majority of negative online otolaryngology reviews are non-clinical. American Journal of Otolaryngology 2024;45(4):104335 View

Books/Policy Documents

  1. Howard J. Cognitive Errors and Diagnostic Mistakes. View
  2. A. Woodfin A, K. Antony A. Breast Cancer and Breast Reconstruction. View
  3. Alejandro Rodriguez H, Pellegrini C. Surgical Ethics. View