Published on in Vol 18, No 11 (2016): November

Encouraging Patient Portal Use in the Patient-Centered Medical Home: Three Stakeholder Perspectives

Encouraging Patient Portal Use in the Patient-Centered Medical Home: Three Stakeholder Perspectives

Encouraging Patient Portal Use in the Patient-Centered Medical Home: Three Stakeholder Perspectives

Gemmae M Fix 1, 2*, PhD;  Timothy P Hogan 2, 3*, PhD;  Daniel J Amante 3*, BS;  D Keith McInnes 1, 2*, ScD;  Kim M Nazi 4*, PhD;  Steven R Simon 2, 5*, MD

1 Boston University School of Public Health, Department of Health Law, Policy, and Management , Boston, MA, US

2 Center for Healthcare Organization and Implementation Research , Bedford, MA, US

3 Division of Health Informatics and Implementation Science, Department of Quantitative Health Sciences, University of Massachusetts Medical School , Worcester, MA, US

4 Veterans and Consumers Health Informatics Office, Office of Connected Care, Veterans Health Administration, US Department of Veterans Affairs, Washington, DC, US

5 Section of General Internal Medicine, VA Boston Healthcare System , Boston, MA, US

*all authors contributed equally

Corresponding Author:

  • Gemmae M Fix, PhD
  • Center for Healthcare Organization and Implementation Research
  • ENRM VA Hospital
  • 200 Springs Rd
  • Bedford, MA
  • US
  • Phone: 1 781-687-3368
  • Email: Gemmae.Fix@va.gov