Published on in Vol 17, No 4 (2015): April

Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment

Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment

Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment

Authors of this article:

Sonja Grabner-Kräuter1 Author Orcid Image ;   Martin KJ Waiguny2 Author Orcid Image

Journals

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  26. Li J, Liu M, Li X, Liu X, Liu J. Developing Embedded Taxonomy and Mining Patients’ Interests From Web-Based Physician Reviews: Mixed-Methods Approach. Journal of Medical Internet Research 2018;20(8):e254 View
  27. Carbonell G, Brand M. Choosing a Physician on Social Media: Comments and Ratings of Users are More Important than the Qualification of a Physician. International Journal of Human–Computer Interaction 2018;34(2):117 View
  28. Carbonell G, Meshi D, Brand M. The Use of Recommendations on Physician Rating Websites: The Number of Raters Makes the Difference When Adjusting Decisions. Health Communication 2019;34(13):1653 View
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  32. Wu Q, Street R. The Communicative Ecology of Chinese Patients’ Experiences with Health Care. Journal of Health Communication 2020;25(6):463 View
  33. Haffey S, Hopman W, Leveridge M. Physicians' Earnings Do Not Affect Their Online Ratings. Frontiers in Public Health 2020;8 View
  34. Yang H, Du H, Shang W. Understanding the influence of professional status and service feedback on patients' doctor choice in online healthcare markets. Internet Research 2021;31(4):1236 View
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  38. Vafeiadis M. Message Interactivity and Source Credibility in Online Dental Practice Reviews: Responding to Reviews Triggers Positive Consumer Reactions Regardless of Review Valence. Health Communication 2023;38(1):80 View
  39. Wan Y, Peng Z, Wang Y, Zhang Y, Gao J, Ma B. Influencing factors and mechanism of doctor consultation volume on online medical consultation platforms based on physician review analysis. Internet Research 2021;31(6):2055 View
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  43. Placona A, Rathert C. Are Online Patient Reviews Associated With Health Care Outcomes? A Systematic Review of the Literature. Medical Care Research and Review 2022;79(1):3 View
  44. Fan J, Geng H, Liu X, Wang J. The Effects of Online Text Comments on Patients’ Choices: The Mediating Roles of Comment Sentiment and Comment Content. Frontiers in Psychology 2022;13 View
  45. Montmartin B, Herrera-Gómez M. Spatial dependence in physicians’ prices and additional fees: Evidence from France. Journal of Health Economics 2023;88:102724 View
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  49. Saifee D, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659 View
  50. Mehta-Ambalal S, Nisarta M. Dermatology 2.0- How the Internet is Changing us, our Patients and our Practice. Indian Dermatology Online Journal 2021;12(4):593 View
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  54. Stanbouly D, Rahhal Z, Talis A, Stanbouly R, Baron M, Arce K, Chandra S. Assessing reviews of academic oral and maxillofacial surgeons within the US on Healthgrades. Oral and Maxillofacial Surgery 2023;28(1):323 View
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  57. Shin H, Fan A, Wu L. Trust the Facts: The Impact of Reviews’ Written Style and Subject-Focus on Peer-to-Peer Accommodation Consumption. Journal of Hospitality & Tourism Research 2024;48(2):249 View
  58. Borchers N. Why do we trust in online reviews? Integrative literature review and future research directions. Cyberpsychology: Journal of Psychosocial Research on Cyberspace 2023;17(2) View
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  62. Gibstein A, Yang A, Thorne C, Bradley J, Tanna N. Online Reviews in a Major City. Annals of Plastic Surgery 2021;87(1s):S31 View
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Books/Policy Documents

  1. Marisa Ferreira Gomes C, Paula Castro Amorim M, Jorge Ferreira Rodrigues M. e-Services. View
  2. Newman A. Malpractice and Liability in Psychiatry. View