This paper is in the following e-collection/theme issue:

Physician and Health Services Rating by Consumers (129) Medicine 2.0: Social Media, Open, Participatory, Collaborative Medicine (1660) Participatory Medicine & E-Patients (781) Physician and Health Services Rating by Consumers (129)

Published on in Vol 15, No 8 (2013): August

Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study

Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study

Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study

Authors of this article:

Martin Emmert1 ;   Florian Meier1 ;   Frank Pisch1 ;   Uwe Sander2 Author Orcid Image
Article Authors Cited by (154) Tweetations (8) Metrics

Journals

  1. Goshtasbi K, Lehrich B, Abouzari M, Bazyani D, Abiri A, Papagiannopoulos P, Tajudeen B, Kuan E. Academic Rhinologists’ Online Rating and Perception, Scholarly Productivity, and Industry Payments. American Journal of Rhinology & Allergy 2021;35(3):341 View
  2. McLennan S, Strech D, Reimann S. Developments in the Frequency of Ratings and Evaluation Tendencies: A Review of German Physician Rating Websites. Journal of Medical Internet Research 2017;19(8):e299 View
  3. Trehan S, DeFrancesco C, Nguyen J, Charalel R, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2016;41(1):98 View
  4. Ricciardi B, Waddell B, Nodzo S, Lange J, Nocon A, Amundsen S, Tarity T, McLawhorn A. Provider-Initiated Patient Satisfaction Reporting Yields Improved Physician Ratings Relative to Online Rating Websites. Orthopedics 2017;40(5):304 View
  5. Liu J, Matelski J, Cram P, Urbach D, Bell C. Association Between Online Physician Ratings and Cardiac Surgery Mortality. Circulation: Cardiovascular Quality and Outcomes 2016;9(6):788 View
  6. Pelliccia F, Coats A, Pani L, Gaudio C, Rosano G. Transparency in medical research: Time for a paradigm shift. International Journal of Cardiology 2015;186:259 View
  7. Houman J, Weinberger J, Caron A, Hannemann A, Zaliznyak M, Patel D, Moradzadeh A, Daskivich T. Association of Social Media Presence with Online Physician Ratings and Surgical Volume Among California Urologists: Observational Study. Journal of Medical Internet Research 2019;21(8):e10195 View
  8. Wanken Z, Rode J, Bessen S, Anderson P, Barnes J, Eid M, Goodney P. Online Ratings for Vascular Interventional Proceduralists Vary by Physician Specialty. Annals of Vascular Surgery 2021;70:27 View
  9. Schlesinger M, Rybowski L, Shaller D, Martino S, Parler A, Grob R, Finucane M, Cerully J. Americans’ Growing Exposure To Clinician Quality Information: Insights And Implications. Health Affairs 2019;38(3):374 View
  10. Li S, Lee-Won R, McKnight J. Effects of Online Physician Reviews and Physician Gender on Perceptions of Physician Skills and Primary Care Physician (PCP) Selection. Health Communication 2019;34(11):1250 View
  11. Qiu Y, Liu Y, Ren W, Qiu Y, Ren J. Internet-Based and Mobile-Based General Practice: Cross-Sectional Survey. Journal of Medical Internet Research 2018;20(9):e266 View
  12. Hao H, Zhang K, Wang W, Gao G. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics 2017;99:37 View
  13. Baum N. Online Reputation Management for Urologists. Urology Practice 2015;2(2):69 View
  14. Vorhies J, Weaver M, Bishop J. Admission Through the Emergency Department Is an Independent Risk Factor for Lower Satisfaction With Physician Performance Among Orthopaedic Surgery Patients: A Multicenter Study. Journal of the American Academy of Orthopaedic Surgeons 2016;24(10):735 View
  15. Bardach N, Hibbard J, Greaves F, Dudley R. Sources of Traffic and Visitors’ Preferences Regarding Online Public Reports of Quality: Web Analytics and Online Survey Results. Journal of Medical Internet Research 2015;17(5):e102 View
  16. Daskivich T, Luu M, Noah B, Fuller G, Anger J, Spiegel B. Differences in Online Consumer Ratings of Health Care Providers Across Medical, Surgical, and Allied Health Specialties: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2018;20(5):e176 View
  17. Patel S, Cain R, Neailey K, Hooberman L. General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research 2015;17(12):e276 View
  18. Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276 View
  19. Daskivich T, Houman J, Fuller G, Black J, Kim H, Spiegel B. Online physician ratings fail to predict actual performance on measures of quality, value, and peer review. Journal of the American Medical Informatics Association 2018;25(4):401 View
  20. Liu J, Zhang W, Jiang X, Zhou Y. Data Mining of the Reviews from Online Private Doctors. Telemedicine and e-Health 2020;26(9):1157 View
  21. Liu C, Uffenheimer M, Nasseri Y, Cohen J, Ellenhorn J. “But His Yelp Reviews Are Awful!”: Analysis of General Surgeons’ Yelp Reviews. Journal of Medical Internet Research 2019;21(4):e11646 View
  22. Qiu C, Hockney S, Turin S, Dorfman R, Kim J. A Quantitative Analysis of Online Plastic Surgeon Reviews for Abdominoplasty. Plastic & Reconstructive Surgery 2019;143(3):734 View
  23. Gill B, Zhang J, Knoedler M, Shoskes D, Vasavada S. Digital Identity in Academic Urology: Assessment of Female Pelvic Medicine and Reconstructive Surgery, and Opportunity for Improvement. Urology Practice 2017;4(5):425 View
  24. Lu S, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. Management Science 2018;64(6):2557 View
  25. Huber S, Priestley J, Kasabwala K, Gadidov B, Culligan P. Understanding Your Online Ratings: A Methodological Analysis Using Urogynecologists in the United States. Female Pelvic Medicine & Reconstructive Surgery 2019;25(2):193 View
  26. Bujnowska-Fedak M, Węgierek P. The Impact of Online Health Information on Patient Health Behaviours and Making Decisions Concerning Health. International Journal of Environmental Research and Public Health 2020;17(3):880 View
  27. Kleefstra S, Zandbelt L, Borghans I, de Haes H, Kool R. Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands. Journal of Medical Internet Research 2016;18(7):e201 View
  28. Lagu T, Norton C, Russo L, Priya A, Goff S, Lindenauer P. Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis. Journal of Medical Internet Research 2019;21(3):e12007 View
  29. Huis in ’t Veld E, Canales F, Furnas H. The Impact of a Plastic Surgeon’s Gender on Patient Choice. Aesthetic Surgery Journal 2016:sjw180 View
  30. Levin J, Winkelman R, Smith G, Tanenbaum J, Xiao R, Mroz T, Steinmetz M. Emergency department visits after lumbar spine surgery are associated with lower Hospital Consumer Assessment of Healthcare Providers and Systems scores. The Spine Journal 2018;18(2):226 View
  31. Hesse T. Arztbewertungsportale im Internet. Journal für Ästhetische Chirurgie 2015;8(2):84 View
  32. Velasco B, Chien B, Kwon J, Miller C. Online Ratings and Reviews of American Orthopaedic Foot and Ankle Surgeons. Foot & Ankle Specialist 2020;13(1):43 View
  33. Romppel M, Grande G. Qualität der Gesundheitsversorgung – Was wollen Patienten wissen?. Public Health Forum 2014;22(2):32 View
  34. Vijayasarathi A, Loehfelm T, Duszak R, Hawkins C. JOURNAL CLUB: Radiologists' Online Identities: What Patients Find When They Search Radiologists by Name. American Journal of Roentgenology 2016;207(5):952 View
  35. Emmert M, Meszmer N, Sander U. Do Health Care Providers Use Online Patient Ratings to Improve the Quality of Care? Results From an Online-Based Cross-Sectional Study. Journal of Medical Internet Research 2016;18(9):e254 View
  36. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1) View
  37. Rothenfluh F, Schulz P. Physician Rating Websites: What Aspects Are Important to Identify a Good Doctor, and Are Patients Capable of Assessing Them? A Mixed-Methods Approach Including Physicians’ and Health Care Consumers’ Perspectives. Journal of Medical Internet Research 2017;19(5):e127 View
  38. Liang Y, Tukachinsky R. Narrative Persuasion 2.0: Transportation in Participatory Websites. Communication Research Reports 2017;34(3):201 View
  39. Curtin C. Preface. Hand Clinics 2014;30(1):ix View
  40. Lu S, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014 View
  41. Rosenkrantz A, Won E, Doshi A. Assessing the Content of YouTube Videos in Educating Patients Regarding Common Imaging Examinations. Journal of the American College of Radiology 2016;13(12):1509 View
  42. Emmert M, Meier F, Heider A, Dürr C, Sander U. What do patients say about their physicians? An analysis of 3000 narrative comments posted on a German physician rating website. Health Policy 2014;118(1):66 View
  43. Calixto N, Chiao W, Durr M, Jiang N. Factors Impacting Online Ratings for Otolaryngologists. Annals of Otology, Rhinology & Laryngology 2018;127(8):521 View
  44. Donnally C, Roth E, Li D, Maguire J, McCormick J, Barker G, Rivera S, Lebwohl N. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725 View
  45. Wong-Rieger D. Not Surprising: Patients Not Engaged and Not Using Public Healthcare Quality Information. The Patient - Patient-Centered Outcomes Research 2016;9(3):191 View
  46. Hong Y, Liang C, Radcliff T, Wigfall L, Street R. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521 View
  47. Han X, Li B, Zhang T, Qu J. Factors Associated With the Actual Behavior and Intention of Rating Physicians on Physician Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2020;22(6):e14417 View
  48. McLennan S. Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816 View
  49. Smith M, Bednarz L, Nordby P, Fink J, Greenlee R, Bolt D, Magnan E. Increasing Consumer Engagement by Tailoring a Public Reporting Website on the Quality of Diabetes Care: A Qualitative Study. Journal of Medical Internet Research 2016;18(12):e332 View
  50. Schulz P, Rothenfluh F. Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors. Journal of Medical Internet Research 2020;22(4):e14134 View
  51. Shah A, Yan X, Shah S, Shah S, Mamirkulova G. Exploring the impact of online information signals in leveraging the economic returns of physicians. Journal of Biomedical Informatics 2019;98:103272 View
  52. Dunivin Z, Zadunayski L, Baskota U, Siek K, Mankoff J. Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis. Journal of Medical Internet Research 2020;22(7):e14455 View
  53. Pelliccia F, Coats A, Pani L, Gaudio C, Rosano G. Transparency in medical research: Time for a paradigm shift. Clinical Trials and Regulatory Science in Cardiology 2015;2-3:1 View
  54. Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1) View
  55. Grabner-Kräuter S, Waiguny M. Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment. Journal of Medical Internet Research 2015;17(4):e93 View
  56. Bilello J, Patel S, Potluri V, Gill G, Bagherpour A. Characterizing the Online Presence of Interventional Radiologists: A Potential Marketing Opportunity. Cureus 2020 View
  57. Kool R, Kleefstra S, Borghans I, Atsma F, van de Belt T. Influence of Intensified Supervision by Health Care Inspectorates on Online Patient Ratings of Hospitals: A Multilevel Study of More Than 43,000 Online Ratings. Journal of Medical Internet Research 2016;18(7):e198 View
  58. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830 View
  59. Lin Y, Hong Y, Henson B, Stevenson R, Hong S, Lyu T, Liang C. Assessing Patient Experience and Healthcare Quality of Dental Care Using Patient Online Reviews in the United States: Mixed Methods Study. Journal of Medical Internet Research 2020;22(7):e18652 View
  60. Emmert M, Wiener M. What factors determine the intention to use hospital report cards? The perspectives of users and non-users. Patient Education and Counseling 2017;100(7):1394 View
  61. Rothenfluh F, Germeni E, Schulz P. Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?. Journal of Medical Internet Research 2016;18(6):e129 View
  62. Verhoef L, Van de Belt T, Engelen L, Schoonhoven L, Kool R. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56 View
  63. Atkinson S. Current status of online rating of Australian doctors. Australian Journal of Primary Health 2014;20(3):222 View
  64. Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122 View
  65. McLennan S, Strech D, Meyer A, Kahrass H. Public Awareness and Use of German Physician Ratings Websites: Cross-Sectional Survey of Four North German Cities. Journal of Medical Internet Research 2017;19(11):e387 View
  66. Bäumer F, Dollmann M, Geierhos M. Find a Physician by Matching Medical Needs Described in your Own Words. Procedia Computer Science 2015;63:417 View
  67. Hu Y. How does freemium strategy affect the demand of the paid premium mobile healthcare service: From an information asymmetry perspective. Information Development 2019;35(1):36 View
  68. Hao H. The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134 View
  69. Haglin J, Eltorai A, Kalagara S, Kingrey B, Durand W, Aidlen J, Daniels A. Patient-Rated Trust of Spine Surgeons: Influencing Factors. Global Spine Journal 2018;8(7):728 View
  70. Malige A, Matullo K. The Influence of Physician-Rating Websites on Patient Physician Preference. Clinics in Orthopedic Surgery 2020;12(2):238 View
  71. Prabhu A, Kim C, De Guzman E, Zhao E, Madill E, Cohen J, Hansberry D, Agarwal N, Heron D, Beriwal S. Reputation Management and Content Control: An Analysis of Radiation Oncologists' Digital Identities. International Journal of Radiation Oncology*Biology*Physics 2017;99(5):1083 View
  72. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243 View
  73. Lu S, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014 View
  74. Rosenkrantz A, Hughes D, Duszak R. How Do Publicly Reported Medicare Quality Metrics for Radiologists Compare With Those of Other Specialty Groups?. Journal of the American College of Radiology 2016;13(3):243 View
  75. Trehan S, Nguyen J, Marx R, Cross M, Pan T, Daluiski A, Lyman S. Online Patient Ratings Are Not Correlated with Total Knee Replacement Surgeon–Specific Outcomes. HSS Journal®: The Musculoskeletal Journal of Hospital for Special Surgery 2018;14(2):177 View
  76. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217 View
  77. McLennan S, Strech D, Kahrass H. Why are so few patients rating their physicians on German physician rating websites? A qualitative study. BMC Health Services Research 2018;18(1) View
  78. Gilbert K, Hawkins C, Hughes D, Patel K, Gogia N, Sekhar A, Duszak R. Physician Rating Websites: Do Radiologists Have an Online Presence?. Journal of the American College of Radiology 2015;12(8):867 View
  79. Obele C, Duszak R, Hawkins C, Rosenkrantz A. What Patients Think About Their Interventional Radiologists: Assessment Using a Leading Physician Ratings Website. Journal of the American College of Radiology 2017;14(5):609 View
  80. Bidmon S, Terlutter R, Röttl J. What Explains Usage of Mobile Physician-Rating Apps? Results From a Web-Based Questionnaire. Journal of Medical Internet Research 2014;16(6):e148 View
  81. Trehan S, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316 View
  82. McLennan S. Rejected Online Feedback From a Swiss Physician Rating Website Between 2008 and 2017: Analysis of 2352 Ratings. Journal of Medical Internet Research 2020;22(8):e18374 View
  83. Terlutter R, Bidmon S, Röttl J. Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites. Journal of Medical Internet Research 2014;16(3):e97 View
  84. Emmert M, Meszmer N, Jablonski L, Zinth L, Schöffski O, Taheri-Zadeh F. Public release of hospital quality data for referral practices in Germany: results from a cluster-randomised controlled trial. Health Economics Review 2017;7(1) View
  85. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1 View
  86. Rothenfluh F, Schulz P. Content, Quality, and Assessment Tools of Physician-Rating Websites in 12 Countries: Quantitative Analysis. Journal of Medical Internet Research 2018;20(6):e212 View
  87. Samora J, Lifchez S, Blazar P. Physician-Rating Web Sites: Ethical Implications. The Journal of Hand Surgery 2016;41(1):104 View
  88. Donnally C, McCormick J, Pastore M, Sama A, Schiller N, Li D, Bondar K, Shenoy K, Spielman A, Kepler C, Vaccaro A. Social Media Presence Correlated with Improved Online Review Scores for Spine Surgeons. World Neurosurgery 2020;141:e18 View
  89. Burkle C, Keegan M. Popularity of internet physician rating sites and their apparent influence on patients’ choices of physicians. BMC Health Services Research 2015;15(1) View
  90. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275 View
  91. Zhao H, Luu M, Spiegel B, Daskivich T. Correlation of Online Physician Rating Subscores and Association With Overall Satisfaction: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2020;22(10):e11258 View
  92. Patel S, Guddati A. Visibility Versus Privacy of Physicians in the Age of Social Media. Interactive Journal of Medical Research 2021;10(1):e21640 View
  93. Meszmer N. Eine Trendanalyse von über 190 000 Onlinebewertungen von Orthopäden über die letzten 11 Jahre. Gesundheitsökonomie & Qualitätsmanagement 2021;26(03):141 View
  94. Yan Q, Jensen K, Thomas R, Field A, Jiang Z, Goei C, Davies M. Digital Footprint of Academic Vascular Surgeons in the Southern United States on Physician Rating Websites: Cross-sectional Evaluation Study. JMIR Cardio 2021;5(1):e22975 View
  95. Moog D, Latack K, Adidharma W, Haley C, Satterwhite T, Morrison S. Getting to the Bottom of Patient Experiences with Genital Gender Affirmation Surgery: A Qualitative Analysis of Online Reviews. Aesthetic Plastic Surgery 2021;45(6):2990 View
  96. Basa K, Jabbour N, Rohlfing M, Schmoker S, Lawlor C, Levi J, Sobin L, Tracy J, Tracy L. Online Reputations: Comparing Hospital- and Patient-Generated Ratings in Academic Otolaryngology. Annals of Otology, Rhinology & Laryngology 2021;130(12):1317 View
  97. Shintani Smith S, Cheng B, Kern R, Cameron K, Micco A. Publicly Reported Patient Satisfaction Scores in Academic Otolaryngology Departments. The Laryngoscope 2021;131(10):2204 View
  98. Kwee R, Kwee T. Communication and empathy skills: Essential requisites for patient-centered radiology care. European Journal of Radiology 2021;140:109754 View
  99. Ananthasekar S, Patel J, Patel N, Awad S, Boyd C, King T. The Content of US Plastic Surgery Private Practices' Websites. Annals of Plastic Surgery 2021;86(6S):S578 View
  100. Sadrameli S, Chan T, Vaziri S, Murad G, Hooten K. Patient-Reported Outcomes: Quality of Care on a Neurosurgical Ward. Quality Management in Health Care 2021;30(3):194 View
  101. Sama A, Matichak D, Schiller N, Li D, Donnally C, Damodar D, Cole B. The impact of social media presence, age, and patient reported wait times on physician review websites for sports medicine surgeons. Journal of Clinical Orthopaedics and Trauma 2021;21:101502 View
  102. Emmert M, McLennan S. One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website. Journal of Medical Internet Research 2021;23(7):e24229 View
  103. Groeben C, Boehm K, Koch R, Sonntag U, Nestler T, Struck J, Heck M, Baunacke M, Uhlig A, Koelker M, Meyer C, Becker B, Salem J, Huber J, Leitsmann M. Hospital rating websites play a minor role for uro-oncologic patients when choosing a hospital for major surgery: results of the German multicenter NAVIGATOR-study. World Journal of Urology 2023;41(2):601 View
  104. Berns E, Reid D, Anderson G, Alsoof D, Shapiro B, Zhang A, Daniels A. Analysis of Patients' Online Reviews of Orthopaedic Surgeons. JAAOS: Global Research and Reviews 2022;6(10) View
  105. Hanauer D, Zheng K, Singer D, Gebremariam A, Davis M. Parental Awareness and Use of Online Physician Rating Sites. Pediatrics 2014;134(4):e966 View
  106. Cho L, Tang J, Pitaro N, Bai H, Cooke P, Arvind V, Kim J, Ting W. Sentiment Analysis of Online Patient-Written Reviews of Vascular Surgeons. Annals of Vascular Surgery 2023;88:249 View
  107. Richman E, Ogbaudu E, Pollock J, Brinkman J, Moore M, Arthur J, Karlen J. Characterizing Negative Online Reviews of Pediatric Orthopaedic Surgeons. Journal of Pediatric Orthopaedics 2022;42(5):e533 View
  108. Ossai C, Bedrick S, Orwoll B. Using Publicly Available Reddit Data to Understand How Parents Choose Pediatricians. Journal of Consumer Health on the Internet 2022;26(2):186 View
  109. Tang J, Arvind V, White C, Dominy C, Kim J, Cho S. What are patients saying about you online? A sentiment analysis of online written reviews on Scoliosis Research Society surgeons. Spine Deformity 2022;10(2):301 View
  110. Guetz B, Bidmon S. The Impact of Social Influence on the Intention to Use Physician Rating Websites: Moderated Mediation Analysis Using a Mixed Methods Approach. Journal of Medical Internet Research 2022;24(11):e37505 View
  111. Shah A, Ali M, Qayyum A, Begum A, Han H, Ariza-Montes A, Araya-Castillo L. Exploring the Impact of Linguistic Signals Transmission on Patients’ Health Consultation Choice: Web Mining of Online Reviews. International Journal of Environmental Research and Public Health 2021;18(19):9969 View
  112. Qubain L, Richman E, Eaton V, Brinkman J, Goulding K, Agarwal M. Analysis of Negative Reviews of Orthopedic Oncology Surgeons: An Investigation of Reviews from Healthgrades, Vitals, and Google. Sarcoma 2022;2022:1 View
  113. Spiro G, Sommerfeld C, Fung K, Quimby A, Pulkki K, Fortin M, Nguyen L. Poor Online Patient Ratings of Otolaryngologists in the United States: What are Patients Saying?. Ear, Nose & Throat Journal 2023:014556132211501 View
  114. Watson R, Plangger K, Pitt L, Tiwana A. A Theory of Information Compression: When Judgments Are Costly. Information Systems Research 2023;34(3):1089 View
  115. Quinones A, Tang J, Vasan V, Li T, Schupper A, Ali M, White C, Hannah T, Asfaw Z, Li A, Durbin J, Arvind V, Kim J, Choudhri T. Trends in Online Patient Perspectives of Neurosurgeons: A Sentiment Analysis. Neurosurgery Open 2022;3(4) View
  116. Guetz B, Bidmon S, Dür M. Awareness of and interaction with physician rating websites: A cross-sectional study in Austria. PLOS ONE 2022;17(12):e0278510 View
  117. Tang J, Arvind V, White C, Dominy C, Kim J, Cho S, Walsh A. Using Sentiment Analysis to Understand What Patients Are Saying About Hand Surgeons Online. HAND 2023;18(5):854 View
  118. Dopelt K, Bachner Y, Urkin J, Yahav Z, Davidovitch N, Barach P. Perceptions of Practicing Physicians and Members of the Public on the Attributes of a “Good Doctor”. Healthcare 2021;10(1):73 View
  119. Saifee D, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659 View
  120. Chen T, Wu C, Chiu M, Hsu J, Liao M, Hsueh Y, Su W. Factors Associated with the Patient/Client Use of Report Cards, Physician Rating Websites, Social Media, and Google for Hospital and Physician Selection: A Nationwide Survey. Healthcare 2022;10(10):1931 View
  121. Patel M, Williams M, Thompson M, Desai P. What Affects an Orthopaedic Surgeon's Online Rating? A Large-Scale, Retrospective Analysis. JAAOS: Global Research and Reviews 2022;6(3) View
  122. Shah A, Muhammad W, Lee K, Naqvi R. Examining Different Factors in Web-Based Patients’ Decision-Making Process: Systematic Review on Digital Platforms for Clinical Decision Support System. International Journal of Environmental Research and Public Health 2021;18(21):11226 View
  123. Mohr N, Langenbruch A, Augustin J, Kirsten N, Augustin M, Andrees V. Psoriasis care in Germany: do patients who receive better care travel longer?. Research in Health Services & Regions 2022;1(1) View
  124. Jo J, Cheng C, Ying S, Chelnis J, Teus M. Physician Review Websites: Understanding Patient Satisfaction with Ophthalmologists Using Natural Language Processing. Journal of Ophthalmology 2023;2023(1) View
  125. Said Mourad M, Brendebach J, Alkilzy M, Splieth C. Entscheidungsfaktoren von Eltern bei der Wahl eines Kinderzahnarztes: Fragebogen basierte Pilotstudie. Oralprophylaxe & Kinderzahnheilkunde 2020;42(1):24 View
  126. Butler L, Tang J, Hess S, White C, Arvind V, Kim J, Allen A, Ranade S. Building better pediatric surgeons: A sentiment analysis of online physician review websites. Journal of Children's Orthopaedics 2022;16(6):498 View
  127. Pradere P, Caramella C, Salem F, Florea V, Crutu A, Hanna A, Mabille L, Kim Y, De Montpreville V, Feuillet S, Naltet C, Planchard D, Blanc E, Fadel E, Pavec J, Mercier O. A Patient-Centered Model of Fast-Track Lung Cancer Diagnosis. Clinical Lung Cancer 2023;24(5):453 View
  128. Morena N, Zelt N, Nguyen D, Dionne E, Rentschler C, Greyson D, Meguerditchian A. The Use of Web-Based Patient Reviews to Assess Medical Oncologists’ Competency: Mixed Methods Sequential Explanatory Study. JMIR Formative Research 2023;7:e39857 View
  129. Armbruster F, Brüggmann D, Groneberg D, Bendels M. The Influence of Paid Memberships on Physician Rating Websites With the Example of the German Portal Jameda: Descriptive Cross-sectional Study. Journal of Medical Internet Research 2023;25:e39259 View
  130. Emmert M, Schindler A, Heppe L, Sander U, Patzelt C, Lauerer M, Nagel E, Frömke C, Schöffski O, Drach C. Referring physicians' intention to use hospital report cards for hospital referral purposes in the presence or absence of patient-reported outcomes: a randomized trial. The European Journal of Health Economics 2024;25(2):293 View
  131. Guetz B, Bidmon S. The Credibility of Physician Rating Websites: A Systematic Literature Review. Health Policy 2023;132:104821 View
  132. Wangler J, Jansky M. Nutzungsvoraussetzungen und Einfluss von Arztbewertungsportalen – Befunde einer Befragungsstudie. Prävention und Gesundheitsförderung 2024;19(3):343 View
  133. Vasan V, Cheng C, Lerner D, Vujovic D, van Gerwen M, Iloreta A. A natural language processing approach to uncover patterns among online ratings of otolaryngologists. The Journal of Laryngology & Otology 2023;137(12):1384 View
  134. Kersting J, Maoro F, Geierhos M. Towards comparable ratings: Exploring bias in German physician reviews. Data & Knowledge Engineering 2023;148:102235 View
  135. Kim J, Francisco R, Wang J, Liu J, Stephenson N, Khalil C, Kim D, Nguyen A, Youn G, Sun Y, Wu A. Influence of Age, Sex, and Wait Times on Public Online Ratings of Glaucoma Physicians in the United States. Journal of Glaucoma 2023;32(7):609 View
  136. Emmert M, Rohrbacher S, Meier F, Heppe L, Drach C, Schindler A, Sander U, Patzelt C, Frömke C, Schöffski O, Lauerer M. The elicitation of patient and physician preferences for calculating consumer-based composite measures on hospital report cards: results of two discrete choice experiments. The European Journal of Health Economics 2024;25(6):1071 View
  137. Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566 View
  138. Reilley J, Pflueger D, Huber C. A typology of evaluative health platforms: Commercial interests and their implications for patient voice. Social Science & Medicine 2024;350:116946 View
  139. Amghar H, El Hani M, Cherrah Y, Serragui S. Incitement to misuse of corticosteroids by Arab YouTubers in a local context. International Journal of Risk & Safety in Medicine 2024;35(3):233 View
  140. Wang Z, Chen H, Luo J, Wang C, Xu X, Zhou Y. Sharing service in healthcare systems: A recent survey. Omega 2024;129:103158 View
  141. Kulkarni M, Singh A, Ahire N. Decision Making of Healthcare Consumers Based on Factors Associated with Online Review and Ratings. Hospital Topics 2024:1 View
  142. Nwachukwu B, Adjei J, Trehan S, Chang B, Amoo-Achampong K, Nguyen J, Taylor S, McCormick F, Ranawat A. Rating a Sports Medicine Surgeon's “Quality” in the Modern Era: An Analysis of Popular Physician Online Rating Websites. HSS Journal®: The Musculoskeletal Journal of Hospital for Special Surgery 2016;12(3):272 View

Books/Policy Documents

  1. Bäumer F, Grote N, Kersting J, Geierhos M. Information and Software Technologies. View
  2. Shah A, Yan X, Shah S, Khan S. Smart Health. View
  3. Fischer S, Emmert M. Challenges and Opportunities in Health Care Management. View
  4. Karthikeyan R, Lokachari P, Pervin N. Knowledge and Systems Sciences. View
  5. Geierhos M, Bäumer F, Schulze S, Klotz C. Modeling and Using Context. View
  6. Bäumer F, Kersting J, Kuršelis V, Geierhos M. Information and Software Technologies. View
  7. Kersting J, Geierhos M. Natural Language Processing in Artificial Intelligence—NLPinAI 2020. View
  8. Kersting J, Geierhos M. Data Management Technologies and Applications. View
  9. Baum N, Kahn M, Daigrepont J. The Business of Building and Managing a Healthcare Practice. View