This paper is in the following e-collection/theme issue:

Email Communication, Web-Based Communication, Secure Messaging (148)

Published on in Vol 15, No 11 (2013): November

Patients’ Reported Reasons for Non-Use of an Internet-Based Patient-Provider Communication Service: Qualitative Interview Study

Patients’ Reported Reasons for Non-Use of an Internet-Based Patient-Provider Communication Service: Qualitative Interview Study

Patients’ Reported Reasons for Non-Use of an Internet-Based Patient-Provider Communication Service: Qualitative Interview Study

Authors of this article:

Cecilie Varsi1 Author Orcid Image ;   Deede Gammon1, 2 ;   Torunn Wibe3 ;   Cornelia M Ruland1, 4
Article Authors Cited by (37) Tweetations (18) Metrics

Journals

  1. Piil K, Jakobsen J, Juhler M, Jarden M. The feasibility of a brain tumour website. European Journal of Oncology Nursing 2015;19(6):686 View
  2. Spooner K, Salemi J, Salihu H, Zoorob R. eHealth patient-provider communication in the United States: interest, inequalities, and predictors. Journal of the American Medical Informatics Association 2017;24(e1):e18 View
  3. Tsoh J, Heaivilin N. USING SOCIAL MEDIA: Authors’ response. The Journal of the American Dental Association 2014;145(11):1108 View
  4. Varsi C, Ekstedt M, Gammon D, Ruland C. Using the Consolidated Framework for Implementation Research to Identify Barriers and Facilitators for the Implementation of an Internet-Based Patient-Provider Communication Service in Five Settings: A Qualitative Study. Journal of Medical Internet Research 2015;17(11):e262 View
  5. Tin S, Wiwanitkit V. Letter to the Editor: Can Internet Information on Vertebroplasty be a Reliable Means of Patient Self-education?. Clinical Orthopaedics and Related Research® 2014;472(12):4042 View
  6. Børøsund E, Cvancarova M, Moore S, Ekstedt M, Ruland C. Comparing Effects in Regular Practice of E-Communication and Web-Based Self-Management Support Among Breast Cancer Patients: Preliminary Results From a Randomized Controlled Trial. Journal of Medical Internet Research 2014;16(12):e295 View
  7. Campos-Castillo C, Bartholomay D, Callahan E, Anthony D. Depressive Symptoms and Electronic Messaging with Health Care Providers. Society and Mental Health 2016;6(3):168 View
  8. Tin S, Wiwanitkit V. USING SOCIAL MEDIA. The Journal of the American Dental Association 2014;145(11):1108 View
  9. Atherton H, Brant H, Ziebland S, Bikker A, Campbell J, Gibson A, McKinstry B, Porqueddu T, Salisbury C. The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study. Health Services and Delivery Research 2018;6(20):1 View
  10. Razmak J, Bélanger C, Farhan W. Development of a techno-humanist model for e-health adoption of innovative technology. International Journal of Medical Informatics 2018;120:62 View
  11. Wieser T, Steurer M, Steurer M, Dullenkopf A. Factors influencing the level of patients using the internet to gather information before anaesthesia: a single-centre survey of 815 patients in Switzerland. BMC Anesthesiology 2017;17(1) View
  12. Haun J, Lind J, Shimada S, Martin T, Gosline R, Antinori N, Stewart M, Simon S. Evaluating User Experiences of the Secure Messaging Tool on the Veterans Affairs’ Patient Portal System. Journal of Medical Internet Research 2014;16(3):e75 View
  13. Antoun J. Electronic mail communication between physicians and patients: a review of challenges and opportunities. Family Practice 2016;33(2):121 View
  14. Makarem N, Antoun J. Email communication in a developing country: different family physician and patient perspectives. Libyan Journal of Medicine 2016;11(1):32679 View
  15. de Hosson L, Bouma G, Stelwagen J, van Essen H, de Bock G, de Groot D, de Vries E, Walenkamp A. Web-based personalised information and support for patients with a neuroendocrine tumour: randomised controlled trial. Orphanet Journal of Rare Diseases 2019;14(1) View
  16. Wagg A, Callanan M, Hassett A. The use of computer mediated communication in providing patient support: A review of the research literature. International Journal of Nursing Studies 2018;82:68 View
  17. Zhu J, Ebert L, Guo D, Yang S, Han Q, Chan S. Mobile Breast Cancer e-Support Program for Chinese Women With Breast Cancer Undergoing Chemotherapy (Part 1): Qualitative Study of Women’s Perceptions. JMIR mHealth and uHealth 2018;6(4):e85 View
  18. Jiang S. The Relationship between Face-to-Face and Online Patient-Provider Communication: Examining the Moderating Roles of Patient Trust and Patient Satisfaction. Health Communication 2020;35(3):341 View
  19. Øyeflaten I, Johansen T, Nielsen C, Johnsen T, Tveito T, Momsen A. eHealth interventions to facilitate work participation: a scoping review protocol. JBI Database of Systematic Reviews and Implementation Reports 2019;17(6):1026 View
  20. Kruse C, Bolton K, Freriks G. The Effect of Patient Portals on Quality Outcomes and Its Implications to Meaningful Use: A Systematic Review. Journal of Medical Internet Research 2015;17(2):e44 View
  21. Atherton H, Ziebland S. What do we need to consider when planning, implementing and researching the use of alternatives to face-to-face consultations in primary healthcare?. DIGITAL HEALTH 2016;2:205520761667555 View
  22. O’Connor S, Hanlon P, O’Donnell C, Garcia S, Glanville J, Mair F. Understanding factors affecting patient and public engagement and recruitment to digital health interventions: a systematic review of qualitative studies. BMC Medical Informatics and Decision Making 2016;16(1) View
  23. Sieck C, Hefner J, Schnierle J, Florian H, Agarwal A, Rundell K, McAlearney A. The Rules of Engagement: Perspectives on Secure Messaging From Experienced Ambulatory Patient Portal Users. JMIR Medical Informatics 2017;5(3):e13 View
  24. Redelmeier D, Kraus N. Patterns in Patient Access and Utilization of Online Medical Records: Analysis of MyChart. Journal of Medical Internet Research 2018;20(2):e43 View
  25. Ventura F, Sawatzky R, Öhlén J, Karlsson P, Koinberg I. Challenges of evaluating a computer-based educational programme for women diagnosed with early-stage breast cancer: a randomised controlled trial. European Journal of Cancer Care 2017;26(5):e12534 View
  26. Riippa I, Linna M, Rönkkö I, Kröger V. Use of an Electronic Patient Portal Among the Chronically Ill: An Observational Study. Journal of Medical Internet Research 2014;16(12):e275 View
  27. Carrasco S, Symes L. Patient Use of Electronic Methods to Self-Report Symptoms: An Integrative Literature Review. Oncology Nursing Forum 2018;45(3):399 View
  28. Craven M, Andrews J, Lang A, Simblett S, Bruce S, Thorpe S, Wykes T, Morriss R, Hollis C. Informing the Development of a Digital Health Platform Through Universal Points of Care: Qualitative Survey Study. JMIR Formative Research 2020;4(11):e22756 View
  29. Thompson T, Pérez M, Yan Y, Kreuter M, Margenthaler J, Colditz G, Jeffe D. Randomized controlled trial of a breast cancer Survivor Stories intervention for African American women. Social Science & Medicine 2021;270:113663 View
  30. Møller J, Fage-Butler A, Brøgger M. Complexity and Simplicity in Doctor–Patient Email Consultations. Conjunctions 2021;8(1):1 View
  31. Varsi C, Stenehjem A, Børøsund E, Solberg Nes L. Video as an alternative to in-person consultations in outpatient renal transplant recipient follow-up: a qualitative study. BMC Nephrology 2021;22(1) View
  32. Seljelid B, Varsi C, Solberg Nes L, Øystese K, Børøsund E. Feasibility of a Digital Patient–Provider Communication Intervention to Support Shared Decision-Making in Chronic Health Care, InvolveMe: Pilot Study. JMIR Formative Research 2022;6(4):e34738 View
  33. Leslie M, Beatty L, Hulbert-Williams L, Pendrous R, Cartwright T, Jackson R, Hulbert-Williams N. Web-Based Psychological Interventions for People Living With and Beyond Cancer: Meta-Review of What Works and What Does Not for Maximizing Recruitment, Engagement, and Efficacy. JMIR Cancer 2022;8(3):e36255 View
  34. Wang R, Huang Y, Zhang X, Yao Y. Online dialogue with medical professionals: An empirical study of an online “Ask the Doctor” platform. International Journal of Medical Informatics 2023;177:105123 View
  35. Aasbø G, Staff A, Blix E, Pay A, Waldum Å, Rivedal S, Solbrække K. Expectations related to home‐based telemonitoring of high‐risk pregnancies: A qualitative study addressing healthcare providers' and users' views in Norway. Acta Obstetricia et Gynecologica Scandinavica 2024;103(2):276 View
  36. Zhong Y, Hahne J, Wang X, Wang X, Wu Y, Zhang X, Liu X. Telehealth Care Through Internet Hospitals in China: Qualitative Interview Study of Physicians’ Views on Access, Expectations, and Communication. Journal of Medical Internet Research 2024;26:e47523 View
  37. O'Connor S, Hanlon P, O'Donnell C, Garcia S, Glanville J, Mair F. Barriers and facilitators to patient and public engagement and recruitment to digital health interventions: protocol of a systematic review of qualitative studies. BMJ Open 2016;6(9):e010895 View