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Citing this Article

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Published on 06.08.13 in Vol 15, No 8 (2013): August

This paper is in the following e-collection/theme issue:

Works citing "An Analysis of Online Evaluations on a Physician Rating Website: Evidence From a German Public Reporting Instrument"

Martin Emmert, Florian Meier

J Med Internet Res 2013 (Aug 06); 15(8):e157 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.2655):

(note that this is only a small subset of citations)

  1. Runge NE, Jay JH, Vergara FH, Oni JK. An Analysis of Online Ratings of Hip and Knee Surgeons. The Journal of Arthroplasty 2020;35(5):1432
    CrossRef
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  3. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217
    CrossRef
  4. Patel S, Cain R, Neailey K, Hooberman L. General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research 2015;17(12):e276
    CrossRef
  5. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243
    CrossRef
  6. Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1)
    CrossRef
  7. Emmert M, Meszmer N, Sander U. Do Health Care Providers Use Online Patient Ratings to Improve the Quality of Care? Results From an Online-Based Cross-Sectional Study. Journal of Medical Internet Research 2016;18(9):e254
    CrossRef
  8. Verhoef LM, Van de Belt TH, Engelen LJ, Schoonhoven L, Kool RB. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56
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  9. Vu AF, Espinoza GM, Perry JD, Chundury RV. Online Ratings of ASOPRS Surgeons. Ophthalmic Plastic and Reconstructive Surgery 2017;33(6):466
    CrossRef
  10. Bardach NS, Hibbard JH, Greaves F, Dudley RA. Sources of Traffic and Visitors’ Preferences Regarding Online Public Reports of Quality: Web Analytics and Online Survey Results. Journal of Medical Internet Research 2015;17(5):e102
    CrossRef
  11. Lin Y, Hong YA, Henson BS, Stevenson RD, Hong S, Lyu T, Liang C. Assessing Patient Experience and Healthcare Quality of Dental Care Using Patient Online Reviews in the United States: Mixed Methods Study. Journal of Medical Internet Research 2020;22(7):e18652
    CrossRef
  12. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830
    CrossRef
  13. . Current status of online rating of Australian doctors. Australian Journal of Primary Health 2014;20(3):222
    CrossRef
  14. Velasco BT, Chien B, Kwon JY, Miller CP. Online Ratings and Reviews of American Orthopaedic Foot and Ankle Surgeons. Foot & Ankle Specialist 2020;13(1):43
    CrossRef
  15. Haffey SC, Hopman WM, Leveridge MJ. Physicians' Earnings Do Not Affect Their Online Ratings. Frontiers in Public Health 2020;8
    CrossRef
  16. . The Content and Nature of Narrative Comments on Swiss Physician Rating Websites: Analysis of 849 Comments. Journal of Medical Internet Research 2019;21(9):e14336
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  17. Burkle CM, Keegan MT. Popularity of internet physician rating sites and their apparent influence on patients’ choices of physicians. BMC Health Services Research 2015;15(1)
    CrossRef
  18. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
    CrossRef
  19. Romppel M, Grande G. Qualität der Gesundheitsversorgung – Was wollen Patienten wissen?. Public Health Forum 2014;22(2):32
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  20. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
    CrossRef
  21. Lantzy S, Anderson D. Can Consumers Use Online Reviews to Avoid Unsuitable Doctors? Evidence From RateMDs.com and the Federation of State Medical Boards. Decision Sciences 2020;51(4):962
    CrossRef
  22. Bardach NS, Lyndon A, Asteria-Peñaloza R, Goldman LE, Lin GA, Dudley RA. From the closest observers of patient care: a thematic analysis of online narrative reviews of hospitals. BMJ Quality & Safety 2016;25(11):889
    CrossRef
  23. Cloney M, Hopkins B, Shlobin N, Dahdaleh NS. Online Ratings of Neurosurgeons: An Examination of Web Data and its Implications. Neurosurgery 2018;83(6):1143
    CrossRef
  24. Hao H, Zhang K, Wang W, Gao G. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics 2017;99:37
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  25. Hao H, Zhang K. The Voice of Chinese Health Consumers: A Text Mining Approach to Web-Based Physician Reviews. Journal of Medical Internet Research 2016;18(5):e108
    CrossRef
  26. Liu JJ, Matelski JJ, Bell CM. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76
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  27. van Velthoven MH, Atherton H, Powell J. A cross sectional survey of the UK public to understand use of online ratings and reviews of health services. Patient Education and Counseling 2018;101(9):1690
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  28. Donnally CJ, Roth ES, Li DJ, Maguire JA, McCormick JR, Barker GP, Rivera S, Lebwohl NH. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725
    CrossRef
  29. Emmert M, Meier F, Heider A, Dürr C, Sander U. What do patients say about their physicians? An analysis of 3000 narrative comments posted on a German physician rating website. Health Policy 2014;118(1):66
    CrossRef
  30. McLennan S, Strech D, Reimann S. Developments in the Frequency of Ratings and Evaluation Tendencies: A Review of German Physician Rating Websites. Journal of Medical Internet Research 2017;19(8):e299
    CrossRef
  31. . Rejected Online Feedback From a Swiss Physician Rating Website Between 2008 and 2017: Analysis of 2352 Ratings. Journal of Medical Internet Research 2020;22(8):e18374
    CrossRef
  32. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1)
    CrossRef
  33. Schlesinger M, Grob R, Shaller D, Martino SC, Parker AM, Finucane ML, Cerully JL, Rybowski L. Taking Patients’ Narratives about Clinicians from Anecdote to Science. New England Journal of Medicine 2015;373(7):675
    CrossRef
  34. Trehan SK, DeFrancesco CJ, Nguyen JT, Charalel RA, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2016;41(1):98
    CrossRef
  35. Liu JJ, Goldberg HR, Lentz EJ, Matelski JJ, Alam A, Bell CM. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708
    CrossRef
  36. Trehan SK, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316
    CrossRef
  37. Powell J, Boylan A, Greaves F. Harnessing patient feedback data: A challenge for policy and service improvement. DIGITAL HEALTH 2015;1:205520761561791
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  38. Han X, Li B, Zhang T, Qu J. Factors Associated With the Actual Behavior and Intention of Rating Physicians on Physician Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2020;22(6):e14417
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  39. Baunacke M, Groeben C, Borgmann H, Schneider A, Kliesch S, Huber J. Evaluation des Urologenportals. Der Urologe 2016;55(7):923
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  40. Rothenfluh F, Germeni E, Schulz PJ. Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?. Journal of Medical Internet Research 2016;18(6):e129
    CrossRef
  41. Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122
    CrossRef
  42. Emmert M, Halling F, Meier F. Evaluations of Dentists on a German Physician Rating Website: An Analysis of the Ratings. Journal of Medical Internet Research 2015;17(1):e15
    CrossRef
  43. Lewis P, Kobayashi E, Gupta S. An Online Review of Plastic Surgeons in Southern California. Annals of Plastic Surgery 2015;74(Supplement 1):S66
    CrossRef
  44. Chen Y, Ding S, Zheng H, Zhang Y, Yang S. Decision support for personalized hospital choice using the DEX hierarchical model with SMAA. Knowledge and Information Systems 2020;62(8):3059
    CrossRef
  45. Damodar D, Donnally CJ, McCormick JR, Li DJ, Ingrasci GV, Roche MW, Vakharia RM, Law TY, Hernandez VH. How wait-times, social media, and surgeon demographics influence online reviews on leading review websites for joint replacement surgeons. Journal of Clinical Orthopaedics and Trauma 2019;10(4):761
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  46. Grabner-Kräuter S, Waiguny MK. Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment. Journal of Medical Internet Research 2015;17(4):e93
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  47. Meszmer N, Jaegers L, Schöffski O, Emmert M. Spiegeln Onlinebewertungen Strukturunterschiede in der Versorgung wider? Eine Analyse am Beispiel von Arztbewertungsportalen. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen 2018;131-132:73
    CrossRef
  48. Petrou P, Samoutis G, Lionis C. Single-payer or a multipayer health system: a systematic literature review. Public Health 2018;163:141
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  49. Okike K, Uhr NR, Shin SYM, Xie KC, Kim CY, Funahashi TT, Kanter MH. A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System. Journal of General Internal Medicine 2019;34(11):2575
    CrossRef
  50. . The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134
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  51. Donnally CJ, Li DJ, Maguire JA, Roth ES, Barker GP, McCormick JR, Rush AJ, Lebwohl NH. How social media, training, and demographics influence online reviews across three leading review websites for spine surgeons. The Spine Journal 2018;18(11):2081
    CrossRef
  52. Donnally CJ, McCormick JR, Li DJ, Maguire JA, Barker GP, Rush AJ, Wang MY. How do physician demographics, training, social media usage, online presence, and wait times influence online physician review scores for spine surgeons?. Journal of Neurosurgery: Spine 2019;30(2):279
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  53. Okike K, Peter-Bibb TK, Xie KC, Okike ON. Association Between Physician Online Rating and Quality of Care. Journal of Medical Internet Research 2016;18(12):e324
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  54. Hong YA, Liang C, Radcliff TA, Wigfall LT, Street RL. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521
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  55. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. Management Science 2018;64(6):2557
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  56. . Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816
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  57. Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276
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  58. Shah AM, Yan X, Shah SAA, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925
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  59. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014;
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  60. McLennan S, Strech D, Meyer A, Kahrass H. Public Awareness and Use of German Physician Ratings Websites: Cross-Sectional Survey of Four North German Cities. Journal of Medical Internet Research 2017;19(11):e387
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  61. Wang J, Chiu Y, Yu H, Hsu Y. Understanding a Nonlinear Causal Relationship Between Rewards and Physicians’ Contributions in Online Health Care Communities: Longitudinal Study. Journal of Medical Internet Research 2017;19(12):e427
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  62. Yan Q, Jensen KJ, Thomas R, Field AR, Jiang Z, Goei C, Davies MG. Digital Footprint of Academic Vascular Surgeons in the Southern United States on Physician Rating Websites: Cross-sectional Evaluation Study. JMIR Cardio 2021;5(1):e22975
    CrossRef
  63. Garofolo-Gonzalez G, Iturriaga CR, Pasternack JB, Bitterman A, Guyton GP. Social Media Use Among Foot and Ankle Orthopedic Surgeons. Foot & Ankle Orthopaedics 2021;6(1):247301142098192
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  64. Mulgund P, Sharman R, Anand P, Shekhar S, Karadi P. Data Quality Issues With Physician-Rating Websites: Systematic Review. Journal of Medical Internet Research 2020;22(9):e15916
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  65. . Eine Trendanalyse von über 190 000 Onlinebewertungen von Orthopäden über die letzten 11 Jahre. Gesundheitsökonomie & Qualitätsmanagement 2021;26(03):141
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  66. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014;
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  67. Sama AJ, Matichak DP, Schiller NC, Li DJ, Donnally CJ, Damodar D, Cole BJ. The impact of social media presence, age, and patient reported wait times on physician review websites for sports medicine surgeons. Journal of Clinical Orthopaedics and Trauma 2021;21:101502
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  68. Kauff M, Anslinger J, Christ O, Niemann M, Geierhos M, Huster L. Ethnic and gender-based prejudice towards medical doctors? The relationship between physicians’ ethnicity, gender, and ratings on a physician rating website. The Journal of Social Psychology 2022;162(5):540
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  69. Emmert M, McLennan S. One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website. Journal of Medical Internet Research 2021;23(7):e24229
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  70. Chen T, Wu C, Chiu MP, Hsu J, Liao M, Hsueh YA, Su W. Factors Associated with the Patient/Client Use of Report Cards, Physician Rating Websites, Social Media, and Google for Hospital and Physician Selection: A Nationwide Survey. Healthcare 2022;10(10):1931
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  71. Saifee DH, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659
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  72. Ossai C, Bedrick S, Orwoll B. Using Publicly Available Reddit Data to Understand How Parents Choose Pediatricians. Journal of Consumer Health on the Internet 2022;26(2):186
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  73. Zhou Y, Zhu L, Wu C, Huang S, Wang Q. Do the rich grow richer? An empirical analysis of the Matthew effect in an online healthcare community. Electronic Commerce Research and Applications 2022;52:101125
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  74. Guetz B, Bidmon S, Dür M. Awareness of and interaction with physician rating websites: A cross-sectional study in Austria. PLOS ONE 2022;17(12):e0278510
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  75. Quinones A, Tang JE, Vasan V, Li T, Schupper AJ, Ali M, White CA, Hannah TC, Asfaw Z, Li AY, Durbin J, Arvind V, Kim JS, Choudhri TF. Trends in Online Patient Perspectives of Neurosurgeons: A Sentiment Analysis. Neurosurgery Open 2022;3(4)
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  76. Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments. Information Systems Research 2023;34(2):629
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  77. Romere CM, Shah RF. Discordance in online commercial ratings of orthopaedic surgeons: a retrospective review of online rating scores. Current Orthopaedic Practice 2023;34(1):53
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  78. Haynes D, Pampari A, Topham C, Schwarzenberger K, Heath M, Zou J, Greiling TM. Patient Experience Surveys Reveal Gender-Biased Descriptions of Their Care Providers. Journal of Medical Systems 2021;45(10)
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  79. Almorox EG, Stokes J, Morciano M. Has COVID-19 changed carer's views of health and care integration in care homes? A sentiment difference-in-difference analysis of on-line service reviews. Health Policy 2022;126(11):1117
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  80. Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultations? An Empirical Investigation of How It Impacts Offline Appointments. SSRN Electronic Journal 2022;
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  81. Kersting J, Maoro F, Geierhos M. Towards comparable ratings: Exploring bias in German physician reviews. Data & Knowledge Engineering 2023;148:102235
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  82. Tamura S, Bonoan M, Berenfeld D, Rubin J, Seref-Ferlengez Z, Kamara E. Social Media Use and Its Impact on Physician Review Website Ratings in Hip and Knee Arthroplasty. The Journal of Arthroplasty 2024;39(2):295
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  84. Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566
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According to Crossref, the following books are citing this article (DOI 10.2196/jmir.2655):

  1. Fischer S, Emmert M. Challenges and Opportunities in Health Care Management. 2015. Chapter 22:279
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  2. Geierhos M, Bäumer FS, Schulze S, Klotz C. Modeling and Using Context. 2015. Chapter 12:159
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  3. . Advances in Advertising Research X. 2019. Chapter 2:15
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  4. Birkner S, Freitag M, Koppelin F. Entrepreneurship im Gesundheitswesen I. 2018. Chapter 13:221
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  5. . Challenges and Opportunities in Health Care Management. 2015. Chapter 27:339
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