Explore our sister journals here.

Maintenance Notice

Due to necessary scheduled maintenance, the JMIR Publications website will be unavailable from Wednesday, July 01, 2020 at 8:00 PM to 10:00 PM EST. We apologize in advance for any inconvenience this may cause you.

Who will be affected?

Citing this Article

Right click to copy or hit: ctrl+c (cmd+c on mac)

Published on 10.04.12 in Vol 14, No 2 (2012): Mar-Apr

This paper is in the following e-collection/theme issue:

Works citing "Online Doctor Reviews: Do They Track Surgeon Volume, a Proxy for Quality of Care?"

Jeffrey Segal, Michael Sacopulos, Virgil Sheets, Irish Thurston, Kendra Brooks, Ryan Puccia

J Med Internet Res 2012 (Apr 10); 14(2):e50 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.2005):

(note that this is only a small subset of citations)

  1. Greaves F, Pape UJ, Lee H, Smith DM, Darzi A, Majeed A, Millett C. Patients’ Ratings of Family Physician Practices on the Internet: Usage and Associations With Conventional Measures of Quality in the English National Health Service. Journal of Medical Internet Research 2012;14(5):e146
    CrossRef
  2. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
    CrossRef
  3. Daskivich TJ, Houman J, Fuller G, Black JT, Kim HL, Spiegel B. Online physician ratings fail to predict actual performance on measures of quality, value, and peer review. Journal of the American Medical Informatics Association 2018;25(4):401
    CrossRef
  4. Shandley LM, Hipp HS, Anderson-Bialis J, Anderson-Bialis D, Boulet SL, McKenzie LJ, Kawwass JF. Patient-centered care: factors associated with reporting a positive experience at United States fertility clinics. Fertility and Sterility 2020;113(4):797
    CrossRef
  5. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
    CrossRef
  6. Rivas R, Montazeri N, Le NX, Hristidis V. Automatic Classification of Online Doctor Reviews: Evaluation of Text Classifier Algorithms. Journal of Medical Internet Research 2018;20(11):e11141
    CrossRef
  7. Correia RB, Wood IB, Bollen J, Rocha LM. Mining Social Media Data for Biomedical Signals and Health-Related Behavior. Annual Review of Biomedical Data Science 2020;3(1):433
    CrossRef
  8. Ellimoottil C, Hart A, Greco K, Quek ML, Farooq A. Online Reviews of 500 Urologists. Journal of Urology 2013;189(6):2269
    CrossRef
  9. Fan Z, Che Y, Chen Z. Product sales forecasting using online reviews and historical sales data: A method combining the Bass model and sentiment analysis. Journal of Business Research 2017;74:90
    CrossRef
  10. Rothenfluh F, Schulz PJ. Content, Quality, and Assessment Tools of Physician-Rating Websites in 12 Countries: Quantitative Analysis. Journal of Medical Internet Research 2018;20(6):e212
    CrossRef
  11. Okike K, Uhr NR, Shin SYM, Xie KC, Kim CY, Funahashi TT, Kanter MH. A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System. Journal of General Internal Medicine 2019;34(11):2575
    CrossRef
  12. Huang L, Dou Z, Hu Y, Huang R. Textual Analysis for Online Reviews: A Polymerization Topic Sentiment Model. IEEE Access 2019;7:91940
    CrossRef
  13. Goshtasbi K, Lehrich BM, Moshtaghi O, Abouzari M, Sahyouni R, Bagheri K, Moshtaghi A, Tajran SD, Lee L, Lin HW, Djalilian HR. Patients’ Online Perception and Ratings of Neurotologists. Otology & Neurotology 2019;40(1):139
    CrossRef
  14. Hong YA, Liang C, Radcliff TA, Wigfall LT, Street RL. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521
    CrossRef
  15. Liu JJ, Matelski JJ, Bell CM. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76
    CrossRef
  16. Okike K, Peter-Bibb TK, Xie KC, Okike ON. Association Between Physician Online Rating and Quality of Care. Journal of Medical Internet Research 2016;18(12):e324
    CrossRef
  17. Saifee DH, Zheng Z, Bardhan IR, Lahiri A. Are Online Reviews of Physicians Reliable Indicators of Clinical Outcomes? A Focus on Chronic Disease Management. Information Systems Research 2020;31(4):1282
    CrossRef
  18. Ko D, Mai F, Shan Z, Zhang D. Operational efficiency and patient‐centered health care: A view from online physician reviews. Journal of Operations Management 2019;65(4):353
    CrossRef
  19. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. Management Science 2018;64(6):2557
    CrossRef
  20. Wang Z, Li H, Ye Q, Law R. Saliency effects of online reviews embedded in the description on sales: Moderating role of reputation. Decision Support Systems 2016;87:50
    CrossRef
  21. Kelly EC, Winick-Ng J, Welk B. Surgeon Experience and Complications of Transvaginal Prolapse Mesh. Obstetrics & Gynecology 2016;128(1):65
    CrossRef
  22. Paul MJ, Dredze M. Social Monitoring for Public Health. Synthesis Lectures on Information Concepts, Retrieval, and Services 2017;9(5):1
    CrossRef
  23. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217
    CrossRef
  24. . Advice to a Graduating Surgical Resident; Some New “A”s. Journal of Surgical Education 2012;69(5):676
    CrossRef
  25. Watkins I, Xie B. eHealth Literacy Interventions for Older Adults: A Systematic Review of the Literature. Journal of Medical Internet Research 2014;16(11):e225
    CrossRef
  26. Patel S, Cain R, Neailey K, Hooberman L. General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research 2015;17(12):e276
    CrossRef
  27. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1)
    CrossRef
  28. Cifuentes Rodriguez JE, Guerrero Gamboa S. Nursing Interventions Aimed at Persons with Venous Ulcers: an Integrative Review. Aquichan 2020;20(1):1
    CrossRef
  29. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014;
    CrossRef
  30. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243
    CrossRef
  31. Pourrazavi S, Kouzekanani K, Bazargan-Hejazi S, Shaghaghi A, Hashemiparast M, Fathifar Z, Allahverdipour H. Theory-based E-health literacy interventions in older adults: a systematic review. Archives of Public Health 2020;78(1)
    CrossRef
  32. Vu AF, Espinoza GM, Perry JD, Chundury RV. Online Ratings of ASOPRS Surgeons: What Do Your Patients Really Think of You?. Ophthalmic Plastic & Reconstructive Surgery 2017;33(6):466
    CrossRef
  33. Zhang C, Tian Y, Fan Z, Liu Y, Fan L. Product sales forecasting using macroeconomic indicators and online reviews: a method combining prospect theory and sentiment analysis. Soft Computing 2020;24(9):6213
    CrossRef
  34. Liu JJ, Goldberg HR, Lentz EJ, Matelski JJ, Alam A, Bell CM. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708
    CrossRef
  35. Wiley MT, Rivas RL, Hristidis V. Provider attributes correlation analysis to their referral frequency and awards. BMC Health Services Research 2016;16(1)
    CrossRef
  36. Wallace BC, Paul MJ, Sarkar U, Trikalinos TA, Dredze M. A large-scale quantitative analysis of latent factors and sentiment in online doctor reviews. Journal of the American Medical Informatics Association 2014;21(6):1098
    CrossRef
  37. Lee S, Chang D, Kang O, Kim H, Kim H, Lee H, Park H, Chae Y. Do Not Judge According to Appearance: Patients— Preference of a Doctor's Face Does Not Influence Their Assessment of the Patient–doctor Relationship. Acupuncture in Medicine 2012;30(4):261
    CrossRef
  38. Verhoef LM, Van de Belt TH, Engelen LJ, Schoonhoven L, Kool RB. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56
    CrossRef
  39. Shah AM, Yan X, Khan S, Khurrum W, Khan QR. A multi-modal approach to predict the strength of doctor–patient relationships. Multimedia Tools and Applications 2021;80(15):23207
    CrossRef
  40. Li S, Feng B, Chen M, Bell RA. Physician Review Websites: Effects of the Proportion and Position of Negative Reviews on Readers’ Willingness to Choose the Doctor. Journal of Health Communication 2015;20(4):453
    CrossRef
  41. Frost C, Mesfin A. Online Reviews of Orthopedic Surgeons: An Emerging Trend. Orthopedics 2015;38(4)
    CrossRef
  42. Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014;
    CrossRef
  43. Khanna K, Diab M. Physician Ratings: Determinants, Accuracy, and Impact. Journal of Bone and Joint Surgery 2021;103(7):e27
    CrossRef
  44. Sama AJ, Matichak DP, Schiller NC, Li DJ, Donnally CJ, Damodar D, Cole BJ. The impact of social media presence, age, and patient reported wait times on physician review websites for sports medicine surgeons. Journal of Clinical Orthopaedics and Trauma 2021;21:101502
    CrossRef
  45. Huang L, Dou Z, Hu Y, Huang R. Online Sales Prediction: An Analysis With Dependency SCOR-Topic Sentiment Model. IEEE Access 2019;7:79791
    CrossRef
  46. Hanauer DA, Zheng K, Singer DC, Gebremariam A, Davis MM. Parental Awareness and Use of Online Physician Rating Sites. Pediatrics 2014;134(4):e966
    CrossRef
  47. Shah AM, Muhammad W, Lee K, Naqvi RA. Examining Different Factors in Web-Based Patients’ Decision-Making Process: Systematic Review on Digital Platforms for Clinical Decision Support System. International Journal of Environmental Research and Public Health 2021;18(21):11226
    CrossRef
  48. Gao H, Lu S, Kou X. Research on the identification of medical service quality factors: based on a data-driven method. Internet Research 2022;32(5):1617
    CrossRef
  49. Placona AM, Rathert C. Are Online Patient Reviews Associated With Health Care Outcomes? A Systematic Review of the Literature. Medical Care Research and Review 2022;79(1):3
    CrossRef
  50. Saifee DH, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659
    CrossRef
  51. Morena N, Zelt N, Nguyen D, Dionne E, Rentschler CA, Greyson D, Meguerditchian AN. The Use of Web-Based Patient Reviews to Assess Medical Oncologists’ Competency: Mixed Methods Sequential Explanatory Study. JMIR Formative Research 2023;7:e39857
    CrossRef
  52. Guetz B, Bidmon S. The Credibility of Physician Rating Websites: A Systematic Literature Review. Health Policy 2023;132:104821
    CrossRef
  53. Rahdar S, Montazeri M, Mirzaee M, Ahmadian L. The relationship between e-health literacy and information technology acceptance, and the willingness to share personal and health information among pregnant women. International Journal of Medical Informatics 2023;178:105203
    CrossRef
  54. Yang A, Liu C, Talaei-Khoei A, Peng G. Valuing Your Patient's Opinion. Journal of Global Information Management 2023;31(1):1
    CrossRef
  55. . Evaluating the effect of Chinese universities’ public opinion governance strategies through online user comments on the Weibo platform. Online Information Review 2024;
    CrossRef
  56. Garcia JR, Yu SE, Rohatgi AP, Pollock JR, Naples JG. The majority of negative online otolaryngology reviews are non-clinical. American Journal of Otolaryngology 2024;:104335
    CrossRef

According to Crossref, the following books are citing this article (DOI 10.2196/jmir.2005):

  1. Taylor J, Xu T, Makary MA. Surgical Quality Improvement. 2017. Chapter 13:125
    CrossRef