Published on 16.11.11 in Vol 13, No 4 (2011): Oct-Dec
Works citing "Analysis of 4999 Online Physician Ratings Indicates That Most Patients Give Physicians a Favorable Rating"
According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.1960):
(note that this is only a small subset of citations)
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Gao GG, McCullough JS, Agarwal R, Jha AK. A Changing Landscape of Physician Quality Reporting: Analysis of Patients’ Online Ratings of Their Physicians Over a 5-Year Period. Journal of Medical Internet Research 2012;14(1):e38
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Melone G, Brodell J, Hernandez C, Menga E, Balkissoon R, Liu X, Zhang J, Mesfin A. Online ratings of spinal deformity surgeons: analysis of 634 surgeons. Spine Deformity 2020;8(1):17
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Huber SA, Priestley J, Kasabwala K, Gadidov B, Culligan P. Understanding Your Online Ratings: A Methodological Analysis Using Urogynecologists in the United States. Female Pelvic Medicine & Reconstructive Surgery 2019;25(2):193
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Haffey SC, Hopman WM, Leveridge MJ. Physicians' Earnings Do Not Affect Their Online Ratings. Frontiers in Public Health 2020;8
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Carbonell G, Meshi D, Brand M. The Use of Recommendations on Physician Rating Websites: The Number of Raters Makes the Difference When Adjusting Decisions. Health Communication 2019;34(13):1653
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Lewis P, Kobayashi E, Gupta S. An Online Review of Plastic Surgeons in Southern California. Annals of Plastic Surgery 2015;74(Supplement 1):S66
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Hill SS, Hoang CM, Cheraghi SN, Shabo MR, Resnick AJ, Crawford A, Melnitchouk N, Harnsberger CR, Alavi K, Sturrock PR, Maykel JA, Davids JS. Data Accuracy and Predictors of High Ratings of Colon and Rectal Surgeons on an Online Physician Rating Website. Diseases of the Colon & Rectum 2020;63(2):226
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Zillioux J, Pike CW, Sharma D, Rapp DE. Analysis of Online Urologist Ratings: Are Rating Differences Associated With Subspecialty?. Journal of Patient Experience 2020;7(6):1062
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Skrzypecki J, Przybek J. Physician Review Portals Do Not Favor Highly Cited US Ophthalmologists. Seminars in Ophthalmology 2018;33(4):547
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Kalagara S, Eltorai AE, DePasse JM, Daniels AH. Predictive factors of positive online patient ratings of spine surgeons. The Spine Journal 2019;19(1):182
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Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217
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. Managing an Online Reputation. Neurosurgery 2013;72(4):N11
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Fry JT, Frader JE. “We want to do everything”: how parents represent their experiences with maternal–fetal surgery online. Journal of Perinatology 2018;38(3):226
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Möhlhenrich SC, Wurbs M, Modabber A, Wolf M, Huber F, Fritz U. Influence of physician evaluation portals on orthodontist selection by patients. Journal of Orofacial Orthopedics / Fortschritte der Kieferorthopädie 2018;79(6):403
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Burn MB, Lintner DM, Cosculluela PE, Varner KE, Liberman SR, McCulloch PC, Harris JD. Physician Rating Scales Do Not Accurately Rate Physicians. Orthopedics 2018;41(4)
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Sun R, Hu J, Chen X. Novel single-valued neutrosophic decision-making approaches based on prospect theory and their applications in physician selection. Soft Computing 2019;23(1):211
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Burkle CM, Keegan MT. Popularity of internet physician rating sites and their apparent influence on patients’ choices of physicians. BMC Health Services Research 2015;15(1)
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Zhang W, Deng Z, Hong Z, Evans R, Ma J, Zhang H. Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website. Journal of Medical Internet Research 2018;20(1):e35
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Hao H, Zhang K. The Voice of Chinese Health Consumers: A Text Mining Approach to Web-Based Physician Reviews. Journal of Medical Internet Research 2016;18(5):e108
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. Investigating bias in the online physician reviews published on healthcare organizations' websites. Decision Support Systems 2019;118:70
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Mccallum ML, Bury GW. Google search patterns suggest declining interest in the environment. Biodiversity and Conservation 2013;22(6-7):1355
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Mueller MA, Glassett TS, Burke SM, Nichter LS. Protecting a Plastic Surgeonʼs Reputation. Plastic and Reconstructive Surgery 2013;131(4):670e
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Trehan SK, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316
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Butler AJ, Granger CJ, Rivera S, Donnally CJ, Ghasem A, Li D, Wang MY. Availability and Variability of Consumer Prices for Lumbar Discectomy Across US Hospitals in 2018. Applied Health Economics and Health Policy 2021;19(1):81
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Cloney M, Hopkins B, Shlobin N, Dahdaleh NS. Online Ratings of Neurosurgeons: An Examination of Web Data and its Implications. Neurosurgery 2018;83(6):1143
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Jack RA, Burn MB, McCulloch PC, Liberman SR, Varner KE, Harris JD. Does experience matter? A meta-analysis of physician rating websites of Orthopaedic Surgeons. MUSCULOSKELETAL SURGERY 2018;102(1):63
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Emmert M, Sander U, Pisch F. Eight Questions About Physician-Rating Websites: A Systematic Review. Journal of Medical Internet Research 2013;15(2):e24
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Samora JB, Lifchez SD, Blazar PE. Physician-Rating Web Sites: Ethical Implications. The Journal of Hand Surgery 2016;41(1):104
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Liu JJ, Matelski J, Cram P, Urbach DR, Bell CM. Association Between Online Physician Ratings and Cardiac Surgery Mortality. Circulation: Cardiovascular Quality and Outcomes 2016;9(6):788
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Elmously A, Salemi A, Guy TS. The Anatomy of a Tweet: Social Media in Surgical Practice. Seminars in Thoracic and Cardiovascular Surgery 2018;30(3):251
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Donnally CJ, Roth ES, Li DJ, Maguire JA, McCormick JR, Barker GP, Rivera S, Lebwohl NH. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725
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Emmert M, Meier F, Heider A, Dürr C, Sander U. What do patients say about their physicians? An analysis of 3000 narrative comments posted on a German physician rating website. Health Policy 2014;118(1):66
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Kranzbühler A, Kleijnen MHP, Verlegh PWJ, Teerling M. When Similarity Beats Expertise—Differential Effects of Patient and Expert Ratings on Physician Choice: Field and Experimental Study. Journal of Medical Internet Research 2019;21(6):e12454
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Hawkins CM, DeLaO AJ, Hung C. Social Media and the Patient Experience. Journal of the American College of Radiology 2016;13(12):1615
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Greaves F, Millett C, Nuki P. England’s Experience Incorporating “Anecdotal” Reports From Consumers into Their National Reporting System. Medical Care Research and Review 2014;71(5_suppl):65S
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Liu JJ, Matelski JJ, Bell CM. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76
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Houman J, Weinberger J, Caron A, Hannemann A, Zaliznyak M, Patel D, Moradzadeh A, Daskivich TJ. Association of Social Media Presence with Online Physician Ratings and Surgical Volume Among California Urologists: Observational Study. Journal of Medical Internet Research 2019;21(8):e10195
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Kleefstra SM, Zandbelt LC, Borghans I, de Haes HJ, Kool RB. Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands. Journal of Medical Internet Research 2016;18(7):e201
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Shah AM, Yan X, Shah SAA, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925
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Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1)
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Donnally CJ, Li DJ, Maguire JA, Roth ES, Barker GP, McCormick JR, Rush AJ, Lebwohl NH. How social media, training, and demographics influence online reviews across three leading review websites for spine surgeons. The Spine Journal 2018;18(11):2081
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Li S, Lee-Won RJ, McKnight J. Effects of Online Physician Reviews and Physician Gender on Perceptions of Physician Skills and Primary Care Physician (PCP) Selection. Health Communication 2019;34(11):1250
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Trehan SK, Nguyen JT, Marx R, Cross MB, Pan TJ, Daluiski A, Lyman S. Online Patient Ratings Are Not Correlated with Total Knee Replacement Surgeon–Specific Outcomes. HSS Journal ® 2018;14(2):177
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Ko D, Mai F, Shan Z, Zhang D. Operational efficiency and patient‐centered health care: A view from online physician reviews. Journal of Operations Management 2019;65(4):353
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Belle JM, Feld KA, Feld AD. Internet Liability for Gastroenterologists: Select Issues From Social Networking to Doctor Rating Sites. Clinical Gastroenterology and Hepatology 2013;11(8):883
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Emmert M, Meier F. An Analysis of Online Evaluations on a Physician Rating Website: Evidence From a German Public Reporting Instrument. Journal of Medical Internet Research 2013;15(8):e157
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GROB R, SCHLESINGER M, BARRE LR, BARDACH N, LAGU T, SHALLER D, PARKER AM, MARTINO SC, FINUCANE ML, CERULLY JL, PALIMARU A. What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement. The Milbank Quarterly 2019;97(1):176
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Chiu RG, Parola R, Nallani A, Glastris G, Siddiqui N, Bheri A, Shah M, Behbahani M, Mehta AI. Correlates of Google Search Rankings for Spine Surgeons. Spine 2020;45(19):1376
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Obele CC, Duszak R, Hawkins CM, Rosenkrantz AB. What Patients Think About Their Interventional Radiologists: Assessment Using a Leading Physician Ratings Website. Journal of the American College of Radiology 2017;14(5):609
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Emmert M, Meier F, Pisch F, Sander U. Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2013;15(8):e187
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Rosenkrantz AB, Won E, Doshi AM. Assessing the Content of YouTube Videos in Educating Patients Regarding Common Imaging Examinations. Journal of the American College of Radiology 2016;13(12):1509
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Policastro CG, Carnes B, Friedman D, Ginzburg N, Ferry EK. Narrative Comments about Urologists on Physician Rating Websites Provide Insight into What Drives Patient Satisfaction Surveys. Urology Practice 2019;6(4):222
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. Ethical Principles for Physician Rating Sites. Journal of Medical Internet Research 2011;13(4):e113
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Trehan SK, DeFrancesco CJ, Nguyen JT, Charalel RA, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2016;41(1):98
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Nemzer LR, Neymotin F. Concierge care and patient reviews. Health Economics 2020;29(8):913
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Haglin JM, Eltorai AEM, Kalagara S, Kingrey B, Durand WM, Aidlen JP, Daniels AH. Patient-Rated Trust of Spine Surgeons: Influencing Factors. Global Spine Journal 2018;8(7):728
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Moorhead SA, Hazlett DE, Harrison L, Carroll JK, Irwin A, Hoving C. A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication. Journal of Medical Internet Research 2013;15(4):e85
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Grabner-Kräuter S, Waiguny MK. Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment. Journal of Medical Internet Research 2015;17(4):e93
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. The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134
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Verhoef LM, Van de Belt TH, Engelen LJ, Schoonhoven L, Kool RB. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56
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. Professional Use of Digital and Social Media. Obstetrics & Gynecology 2019;134(4):e117
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Moreno MA, Standiford M, Cody P. Social Media and Adolescent Health. Current Pediatrics Reports 2018;6(2):132
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Ramkumar PN, Navarro SM, Chughtai M, La T, Fisch E, Mont MA. The Patient Experience: An Analysis of Orthopedic Surgeon Quality on Physician-Rating Sites. The Journal of Arthroplasty 2017;32(9):2905
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De Martino I, D’Apolito R, McLawhorn AS, Fehring KA, Sculco PK, Gasparini G. Social media for patients: benefits and drawbacks. Current Reviews in Musculoskeletal Medicine 2017;10(1):141
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Sanghani RM, Moler AK. Improving Consumer Satisfaction with Addiction Treatment: An Analysis of Alumni Preferences. Journal of Addiction 2015;2015:1
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Wiley MT, Rivas RL, Hristidis V. Provider attributes correlation analysis to their referral frequency and awards. BMC Health Services Research 2016;16(1)
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Asanad K, Parameshwar PS, Houman J, Spiegel BM, Daskivich TJ, Anger JT. Online Physician Reviews in Female Pelvic Medicine and Reconstructive Surgery: What Do Patients Really Want?. Female Pelvic Medicine & Reconstructive Surgery 2018;24(2):109
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Gill BC, Zhang JJH, Knoedler MA, Shoskes DA, Vasavada SP. Digital Identity in Academic Urology: Assessment of Female Pelvic Medicine and Reconstructive Surgery, and Opportunity for Improvement. Urology Practice 2017;4(5):425
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Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1)
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Chang Y, Chiang W, Wang W, Lin C, Hung L, Tsai Y, Chen Y. Assessing Epidemic Diseases and Public Opinion through Popular Search Behavior Using Non-English Language Google Trends (Preprint). JMIR Public Health and Surveillance 2018;
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Dunivin Z, Zadunayski L, Baskota U, Siek K, Mankoff J. Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis. Journal of Medical Internet Research 2020;22(7):e14455
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Okike K, Uhr NR, Shin SYM, Xie KC, Kim CY, Funahashi TT, Kanter MH. A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System. Journal of General Internal Medicine 2019;34(11):2575
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Nemec M, Kolar T, Rusjan B. Online communities as a new source of exploring patient dissatisfaction. Journal of Health Organization and Management 2018;32(8):962
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Damodar D, Donnally CJ, McCormick JR, Li DJ, Ingrasci GV, Roche MW, Vakharia RM, Law TY, Hernandez VH. How wait-times, social media, and surgeon demographics influence online reviews on leading review websites for joint replacement surgeons. Journal of Clinical Orthopaedics and Trauma 2019;10(4):761
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Griffis HM, Kilaru AS, Werner RM, Asch DA, Hershey JC, Hill S, Ha YP, Sellers A, Mahoney K, Merchant RM. Use of Social Media Across US Hospitals: Descriptive Analysis of Adoption and Utilization. Journal of Medical Internet Research 2014;16(11):e264
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Pike CW, Zillioux J, Rapp D. Online Ratings of Urologists: Comprehensive Analysis. Journal of Medical Internet Research 2019;21(7):e12436
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Stewart Loane S, D'Alessandro S. Empowered and Knowledgeable Health Consumers: The Impact of Online Support Groups on the Doctor–Patient Relationship. Australasian Marketing Journal 2014;22(3):238
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Wong CA, Merchant RM, Moreno MA. Using social media to engage adolescents and young adults with their health. Healthcare 2014;2(4):220
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Lefebvre RC, Bornkessel AS. Digital Social Networks and Health. Circulation 2013;127(17):1829
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Nwachukwu BU, Adjei J, Trehan SK, Chang B, Amoo-Achampong K, Nguyen JT, Taylor SA, McCormick F, Ranawat AS. Rating a Sports Medicine Surgeon’s “Quality” in the Modern Era: an Analysis of Popular Physician Online Rating Websites. HSS Journal ® 2016;12(3):272
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Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
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. Autonomic medical practice viewed through the lens of physician-rating websites. Clinical Autonomic Research 2020;30(4):335
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Mavragani A, Ochoa G, Tsagarakis KP. Assessing the Methods, Tools, and Statistical Approaches in Google Trends Research: Systematic Review. Journal of Medical Internet Research 2018;20(11):e270
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Obadan-Udoh E, Panwar S, Yansane A, Nayudu A, Pang J, White J, Kalenderian E. Are Dental Patients Concerned About Safety? An Exploratory Study. Journal of Evidence Based Dental Practice 2020;20(3):101424
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Rotman LE, Alford EN, Shank CD, Dalgo C, Stetler WR. Is There an Association Between Physician Review Websites and Press Ganey Survey Results in a Neurosurgical Outpatient Clinic?. World Neurosurgery 2019;132:e891
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Garofolo G, Akinleye SD, Golan EJ, Choueka J. Utilization and Impact of Social Media in Hand Surgeon Practices. HAND 2020;15(1):75
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Vu AF, Espinoza GM, Perry JD, Chundury RV. Online Ratings of ASOPRS Surgeons: What Do Your Patients Really Think of You?. Ophthalmic Plastic & Reconstructive Surgery 2017;33(6):466
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. Rejected Online Feedback From a Swiss Physician Rating Website Between 2008 and 2017: Analysis of 2352 Ratings. Journal of Medical Internet Research 2020;22(8):e18374
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Kordzadeh N, Warren J. Toward a typology of health 2.0 collaboration platforms and websites. Health and Technology 2013;3(1):37
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Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
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Li S, Hubner A. The Impact of Web-Based Ratings on Patient Choice of a Primary Care Physician Versus a Specialist: Randomized Controlled Experiment. Journal of Medical Internet Research 2019;21(6):e11188
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Ibáñez R, Lupiañez-Villanueva F. Análisis de 51.996 opiniones online sobre profesionales sanitarios en una web comercial. Revista de Calidad Asistencial 2017;32(5):294
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Lagu T, Goff SL, Hannon NS, Shatz A, Lindenauer PK. A Mixed-Methods Analysis of Patient Reviews of Hospital Care in England: Implications for Public Reporting of Health Care Quality Data in the United States. The Joint Commission Journal on Quality and Patient Safety 2013;39(1):7
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Yu J, Samuel LT, Yalçin S, Sultan AA, Kamath AF. Patient-Recorded Physician Ratings: What Can We Learn From 11,527 Online Reviews of Orthopedic Surgeons?. The Journal of Arthroplasty 2020;35(6):S364
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Segal J, Sacopulos M, Sheets V, Thurston I, Brooks K, Puccia R. Online Doctor Reviews: Do They Track Surgeon Volume, a Proxy for Quality of Care?. Journal of Medical Internet Research 2012;14(2):e50
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Zwijnenberg NC, Hendriks M, Bloemendal E, Damman OC, de Jong JD, Delnoij DM, Rademakers JJ. Patients’ Need for Tailored Comparative Health Care Information: A Qualitative Study on Choosing a Hospital. Journal of Medical Internet Research 2016;18(11):e297
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Liu JJ, Goldberg HR, Lentz EJ, Matelski JJ, Alam A, Bell CM. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708
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Terlutter R, Bidmon S, Röttl J. Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites. Journal of Medical Internet Research 2014;16(3):e97
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Chretien KC, Kind T. Social Media and Clinical Care. Circulation 2013;127(13):1413
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Okike K, Peter-Bibb TK, Xie KC, Okike ON. Association Between Physician Online Rating and Quality of Care. Journal of Medical Internet Research 2016;18(12):e324
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Bustos SS, Kapoor T, Schechter LS, Ciudad P, Forte AJ, Del Corral G, Manrique OJ. Impact of social media presence on online reviews among plastic surgeons who perform gender confirming surgeries. Journal of Plastic, Reconstructive & Aesthetic Surgery 2020;73(4):783
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Lagu T, Norton CM, Russo LM, Priya A, Goff SL, Lindenauer PK. Reporting of Patient Experience Data on Health Systems’ Websites and Commercial Physician-Rating Websites: Mixed-Methods Analysis. Journal of Medical Internet Research 2019;21(3):e12007
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Hong YA, Liang C, Radcliff TA, Wigfall LT, Street RL. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521
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Graves RL, Goldshear J, Perrone J, Ungar L, Klinger E, Meisel ZF, Merchant RM. Patient narratives in Yelp reviews offer insight into opioid experiences and the challenges of pain management. Pain Management 2018;8(2):95
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McLennan S, Strech D, Reimann S. Developments in the Frequency of Ratings and Evaluation Tendencies: A Review of German Physician Rating Websites. Journal of Medical Internet Research 2017;19(8):e299
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Meszmer N, Jaegers L, Schöffski O, Emmert M. Spiegeln Onlinebewertungen Strukturunterschiede in der Versorgung wider? Eine Analyse am Beispiel von Arztbewertungsportalen. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen 2018;131-132:73
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Greaves F, Pape UJ, Lee H, Smith DM, Darzi A, Majeed A, Millett C. Patients’ Ratings of Family Physician Practices on the Internet: Usage and Associations With Conventional Measures of Quality in the English National Health Service. Journal of Medical Internet Research 2012;14(5):e146
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Ellimoottil C, Hart A, Greco K, Quek ML, Farooq A. Online Reviews of 500 Urologists. Journal of Urology 2013;189(6):2269
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Cawkwell PB, Lee L, Weitzman M, Sherman SE. Tracking Hookah Bars in New York: Utilizing Yelp as a Powerful Public Health Tool. JMIR Public Health and Surveillance 2015;1(2):e19
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Chang Y, Chiang W, Wang W, Lin C, Hung L, Tsai Y, Suen J, Chen Y. Google Trends-based non-English language query data and epidemic diseases: a cross-sectional study of the popular search behaviour in Taiwan. BMJ Open 2020;10(7):e034156
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Rothenfluh F, Germeni E, Schulz PJ. Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?. Journal of Medical Internet Research 2016;18(6):e129
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. Webcare in healthcare: providers' responses to patients' online reviews. British Journal of Healthcare Management 2019;25(10):1
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Emmert M, Halling F, Meier F. Evaluations of Dentists on a German Physician Rating Website: An Analysis of the Ratings. Journal of Medical Internet Research 2015;17(1):e15
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. Committee Opinion No. 622. Obstetrics & Gynecology 2015;125(2):516
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Trehan SK, DeFrancesco C, Nguyen J, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2015;40(9):e25
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Bovenzi CD, Manges KA, Krein H, Heffelfinger R. Online Ratings of Facial Plastic Surgeons: Worthwhile Additions to Conventional Patient Experience Surveys. Facial Plastic Surgery & Aesthetic Medicine 2021;23(2):78
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Rastegar-Mojarad M, Ye Z, Wall D, Murali N, Lin S. Collecting and Analyzing Patient Experiences of Health Care From Social Media. JMIR Research Protocols 2015;4(3):e78
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Liu C, Uffenheimer M, Nasseri Y, Cohen J, Ellenhorn J. “But His Yelp Reviews Are Awful!”: Analysis of General Surgeons’ Yelp Reviews. Journal of Medical Internet Research 2019;21(4):e11646
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. Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816
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Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276
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Chen AT, Flaherty MG, Threats M. Attitudes, Provider and Treatment Selection of Complementary and Integrative Health among Individuals with Pain-Related Conditions. Complementary Therapies in Medicine 2020;51:102410
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Daskivich TJ, Houman J, Fuller G, Black JT, Kim HL, Spiegel B. Online physician ratings fail to predict actual performance on measures of quality, value, and peer review. Journal of the American Medical Informatics Association 2018;25(4):401
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Li S, Feng B, Chen M, Bell RA. Physician Review Websites: Effects of the Proportion and Position of Negative Reviews on Readers’ Willingness to Choose the Doctor. Journal of Health Communication 2015;20(4):453
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Daskivich T, Luu M, Noah B, Fuller G, Anger J, Spiegel B. Differences in Online Consumer Ratings of Health Care Providers Across Medical, Surgical, and Allied Health Specialties: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2018;20(5):e176
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Frost C, Mesfin A. Online Reviews of Orthopedic Surgeons: An Emerging Trend. Orthopedics 2015;38(4)
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Sharma RD, Tripathi S, Sahu SK, Mittal S, Anand A. Predicting Online Doctor Ratings from User Reviews Using Convolutional Neural Networks. International Journal of Machine Learning and Computing 2016;6(2):149
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Lu LY, Sheikholeslami N, Alokozai A, Eppler SL, Kamal RN. The Role of Patient Research in Patient Trust in Their Physician. The Journal of Hand Surgery 2019;44(7):617.e1
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Ferrara S, Hopman WM, Leveridge M. Diagnosis, Bedside Manner and Comment Style are Predictive Factors in Online Ratings of Urologists. Urology Practice 2014;1(3):117
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Schlesinger M, Grob R, Shaller D, Martino SC, Parker AM, Finucane ML, Cerully JL, Rybowski L. Taking Patients’ Narratives about Clinicians from Anecdote to Science. New England Journal of Medicine 2015;373(7):675
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Patel S, Cain R, Neailey K, Hooberman L. General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research 2015;17(12):e276
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Mulgund P, Sharman R, Anand P, Shekhar S, Karadi P. Data Quality Issues With Physician-Rating Websites: Systematic Review. Journal of Medical Internet Research 2020;22(9):e15916
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. Eine Trendanalyse von über 190 000 Onlinebewertungen von Orthopäden über die letzten 11 Jahre. Gesundheitsökonomie & Qualitätsmanagement 2021;26(03):141
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Heimdal TR, Gardner SS, Dhanani UM, Harris JD, Liberman SR, McCulloch PC. Factors Affecting Orthopedic Sports Medicine Surgeons' Online Reputation. Orthopedics 2021;44(2)
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Moutos CP, Verma K, Phelps JY. Negative Patient Reviews and Online Defamation. Obstetrics & Gynecology 2020;136(6):1221
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Guidozzi AG, Perrie HP, Scribante JS. Anaesthetists' use and ethical and legal knowledge of social media. Southern African Journal of Anaesthesia and Analgesia 2020;26(6):293
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Arendt F, Forrai M, Findl O. Dealing with negative reviews on physician-rating websites: An experimental test of how physicians can prevent reputational damage via effective response strategies. Social Science & Medicine 2020;266:113422
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Patel SJ, Guddati AK. Visibility Versus Privacy of Physicians in the Age of Social Media. Interactive Journal of Medical Research 2021;10(1):e21640
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