Published on in Vol 13, No 4 (2011): Oct-Dec

Analysis of 4999 Online Physician Ratings Indicates That Most Patients Give Physicians a Favorable Rating

Analysis of 4999 Online Physician Ratings Indicates That Most Patients Give Physicians a Favorable Rating

Analysis of 4999 Online Physician Ratings Indicates That Most Patients Give Physicians a Favorable Rating

Journals

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  8. Zillioux J, Pike C, Sharma D, Rapp D. Analysis of Online Urologist Ratings: Are Rating Differences Associated With Subspecialty?. Journal of Patient Experience 2020;7(6):1062 View
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  11. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217 View
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  19. Hao H, Zhang K. The Voice of Chinese Health Consumers: A Text Mining Approach to Web-Based Physician Reviews. Journal of Medical Internet Research 2016;18(5):e108 View
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  23. Trehan S, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316 View
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  25. Cloney M, Hopkins B, Shlobin N, Dahdaleh N. Online Ratings of Neurosurgeons: An Examination of Web Data and its Implications. Neurosurgery 2018;83(6):1143 View
  26. Jack R, Burn M, McCulloch P, Liberman S, Varner K, Harris J. Does experience matter? A meta-analysis of physician rating websites of Orthopaedic Surgeons. MUSCULOSKELETAL SURGERY 2018;102(1):63 View
  27. Emmert M, Sander U, Pisch F. Eight Questions About Physician-Rating Websites: A Systematic Review. Journal of Medical Internet Research 2013;15(2):e24 View
  28. Samora J, Lifchez S, Blazar P. Physician-Rating Web Sites: Ethical Implications. The Journal of Hand Surgery 2016;41(1):104 View
  29. Liu J, Matelski J, Cram P, Urbach D, Bell C. Association Between Online Physician Ratings and Cardiac Surgery Mortality. Circulation: Cardiovascular Quality and Outcomes 2016;9(6):788 View
  30. Elmously A, Salemi A, Guy T. The Anatomy of a Tweet: Social Media in Surgical Practice. Seminars in Thoracic and Cardiovascular Surgery 2018;30(3):251 View
  31. Donnally C, Roth E, Li D, Maguire J, McCormick J, Barker G, Rivera S, Lebwohl N. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725 View
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  33. Kranzbühler A, Kleijnen M, Verlegh P, Teerling M. When Similarity Beats Expertise—Differential Effects of Patient and Expert Ratings on Physician Choice: Field and Experimental Study. Journal of Medical Internet Research 2019;21(6):e12454 View
  34. Hawkins C, DeLaO A, Hung C. Social Media and the Patient Experience. Journal of the American College of Radiology 2016;13(12):1615 View
  35. Greaves F, Millett C, Nuki P. England’s Experience Incorporating “Anecdotal” Reports From Consumers into Their National Reporting System. Medical Care Research and Review 2014;71(5_suppl):65S View
  36. Liu J, Matelski J, Bell C. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76 View
  37. Houman J, Weinberger J, Caron A, Hannemann A, Zaliznyak M, Patel D, Moradzadeh A, Daskivich T. Association of Social Media Presence with Online Physician Ratings and Surgical Volume Among California Urologists: Observational Study. Journal of Medical Internet Research 2019;21(8):e10195 View
  38. Kleefstra S, Zandbelt L, Borghans I, de Haes H, Kool R. Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands. Journal of Medical Internet Research 2016;18(7):e201 View
  39. Shah A, Yan X, Shah S, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925 View
  40. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1) View
  41. Donnally C, Li D, Maguire J, Roth E, Barker G, McCormick J, Rush A, Lebwohl N. How social media, training, and demographics influence online reviews across three leading review websites for spine surgeons. The Spine Journal 2018;18(11):2081 View
  42. Li S, Lee-Won R, McKnight J. Effects of Online Physician Reviews and Physician Gender on Perceptions of Physician Skills and Primary Care Physician (PCP) Selection. Health Communication 2019;34(11):1250 View
  43. Trehan S, Nguyen J, Marx R, Cross M, Pan T, Daluiski A, Lyman S. Online Patient Ratings Are Not Correlated with Total Knee Replacement Surgeon–Specific Outcomes. HSS Journal ® 2018;14(2):177 View
  44. Ko D, Mai F, Shan Z, Zhang D. Operational efficiency and patient‐centered health care: A view from online physician reviews. Journal of Operations Management 2019;65(4):353 View
  45. Belle J, Feld K, Feld A. Internet Liability for Gastroenterologists: Select Issues From Social Networking to Doctor Rating Sites. Clinical Gastroenterology and Hepatology 2013;11(8):883 View
  46. Emmert M, Meier F. An Analysis of Online Evaluations on a Physician Rating Website: Evidence From a German Public Reporting Instrument. Journal of Medical Internet Research 2013;15(8):e157 View
  47. GROB R, SCHLESINGER M, BARRE L, BARDACH N, LAGU T, SHALLER D, PARKER A, MARTINO S, FINUCANE M, CERULLY J, PALIMARU A. What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement. The Milbank Quarterly 2019;97(1):176 View
  48. Chiu R, Parola R, Nallani A, Glastris G, Siddiqui N, Bheri A, Shah M, Behbahani M, Mehta A. Correlates of Google Search Rankings for Spine Surgeons. Spine 2020;45(19):1376 View
  49. Obele C, Duszak R, Hawkins C, Rosenkrantz A. What Patients Think About Their Interventional Radiologists: Assessment Using a Leading Physician Ratings Website. Journal of the American College of Radiology 2017;14(5):609 View
  50. Emmert M, Meier F, Pisch F, Sander U. Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2013;15(8):e187 View
  51. Rosenkrantz A, Won E, Doshi A. Assessing the Content of YouTube Videos in Educating Patients Regarding Common Imaging Examinations. Journal of the American College of Radiology 2016;13(12):1509 View
  52. Policastro C, Carnes B, Friedman D, Ginzburg N, Ferry E. Narrative Comments about Urologists on Physician Rating Websites Provide Insight into What Drives Patient Satisfaction Surveys. Urology Practice 2019;6(4):222 View
  53. Strech D. Ethical Principles for Physician Rating Sites. Journal of Medical Internet Research 2011;13(4):e113 View
  54. Trehan S, DeFrancesco C, Nguyen J, Charalel R, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2016;41(1):98 View
  55. Nemzer L, Neymotin F. Concierge care and patient reviews. Health Economics 2020;29(8):913 View
  56. Haglin J, Eltorai A, Kalagara S, Kingrey B, Durand W, Aidlen J, Daniels A. Patient-Rated Trust of Spine Surgeons: Influencing Factors. Global Spine Journal 2018;8(7):728 View
  57. Moorhead S, Hazlett D, Harrison L, Carroll J, Irwin A, Hoving C. A New Dimension of Health Care: Systematic Review of the Uses, Benefits, and Limitations of Social Media for Health Communication. Journal of Medical Internet Research 2013;15(4):e85 View
  58. Grabner-Kräuter S, Waiguny M. Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment. Journal of Medical Internet Research 2015;17(4):e93 View
  59. Hao H. The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134 View
  60. Verhoef L, Van de Belt T, Engelen L, Schoonhoven L, Kool R. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56 View
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  64. De Martino I, D’Apolito R, McLawhorn A, Fehring K, Sculco P, Gasparini G. Social media for patients: benefits and drawbacks. Current Reviews in Musculoskeletal Medicine 2017;10(1):141 View
  65. Sanghani R, Moler A. Improving Consumer Satisfaction with Addiction Treatment: An Analysis of Alumni Preferences. Journal of Addiction 2015;2015:1 View
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  67. Asanad K, Parameshwar P, Houman J, Spiegel B, Daskivich T, Anger J. Online Physician Reviews in Female Pelvic Medicine and Reconstructive Surgery. Female Pelvic Medicine & Reconstructive Surgery 2018;24(2):109 View
  68. Gill B, Zhang J, Knoedler M, Shoskes D, Vasavada S. Digital Identity in Academic Urology: Assessment of Female Pelvic Medicine and Reconstructive Surgery, and Opportunity for Improvement. Urology Practice 2017;4(5):425 View
  69. Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1) View
  70. Chang Y, Chiang W, Wang W, Lin C, Hung L, Tsai Y, Chen Y. Assessing Epidemic Diseases and Public Opinion through Popular Search Behavior Using Non-English Language Google Trends (Preprint). JMIR Public Health and Surveillance 2018 View
  71. Dunivin Z, Zadunayski L, Baskota U, Siek K, Mankoff J. Gender, Soft Skills, and Patient Experience in Online Physician Reviews: A Large-Scale Text Analysis. Journal of Medical Internet Research 2020;22(7):e14455 View
  72. Okike K, Uhr N, Shin S, Xie K, Kim C, Funahashi T, Kanter M. A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System. Journal of General Internal Medicine 2019;34(11):2575 View
  73. Nemec M, Kolar T, Rusjan B. Online communities as a new source of exploring patient dissatisfaction. Journal of Health Organization and Management 2018;32(8):962 View
  74. Damodar D, Donnally C, McCormick J, Li D, Ingrasci G, Roche M, Vakharia R, Law T, Hernandez V. How wait-times, social media, and surgeon demographics influence online reviews on leading review websites for joint replacement surgeons. Journal of Clinical Orthopaedics and Trauma 2019;10(4):761 View
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  142. Basa K, Jabbour N, Rohlfing M, Schmoker S, Lawlor C, Levi J, Sobin L, Tracy J, Tracy L. Online Reputations: Comparing Hospital- and Patient-Generated Ratings in Academic Otolaryngology. Annals of Otology, Rhinology & Laryngology 2021:000348942110059 View
  143. Imbergamo C, Brzezinski A, Patankar A, Weintraub M, Mazzaferro N, Kayiaros S. Negative Online Ratings of Joint Replacement Surgeons: An Analysis of 6,402 Reviews. Arthroplasty Today 2021;9:106 View
  144. Mazanderani F, Kirkpatrick S, Ziebland S, Locock L, Powell J. Caring for care: Online feedback in the context of public healthcare services. Social Science & Medicine 2021;285:114280 View
  145. Emmert M, McLennan S. One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website. Journal of Medical Internet Research 2021;23(7):e24229 View
  146. Hu Y, Zhou H, Chen Y, Yao J, Su J. The influence of patient-generated reviews and doctor-patient relationship on online consultations in China. Electronic Commerce Research 2021 View

Books/Policy Documents

  1. Lin Y, Hong S, Liang C. HCI International 2019 - Posters. View
  2. Kordzadeh N. Contemporary Consumer Health Informatics. View
  3. Haug M, Gewald H. Exploring Digital Ecosystems. View
  4. Fischer S, Emmert M. Challenges and Opportunities in Health Care Management. View
  5. Shah A, Yan X, Shah S, Khan S. Smart Health. View
  6. Miller E, Hefele J, Nadash P. Global Encyclopedia of Public Administration, Public Policy, and Governance. View
  7. Alejandro Rodriguez H, Pellegrini C. Surgical Ethics. View
  8. Miller E, Hefele J, Nadash P. Global Encyclopedia of Public Administration, Public Policy, and Governance. View