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This paper is in the following e-collection/theme issue:

Infodemiology and Infoveillance (1994) Infoveillance, Infodemiology, Digital Disease Surveillance, Infodemic Management (1399) Health Care Quality and Health Services Research (527) Infectious Diseases (non-STD/STI) (1922) Theme Issue: Novel Coronavirus (COVID-19) Outbreak Rapid Reports (2030) Outbreak and Pandemic Preparedness and Management (1960) Infodemiology in Public Health Informatics (48)

Published on in Vol 28 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/96824, first published .
People waiting in a modern, well-lit clinic or hospital reception area, some looking at phones.

Public Perception of Health Care Before, During, and After COVID-19: Longitudinal Analysis of Online Reviews

Public Perception of Health Care Before, During, and After COVID-19: Longitudinal Analysis of Online Reviews

Authors of this article:

Javier Gazquez-Garcia1, 2 Author Orcid Image ;   Carlos Luis Sánchez-Bocanegra3 Author Orcid Image ;   Carlos Fernandez-Llatas1 Author Orcid Image
Article Authors Cited by Tweetations (2) Metrics

Javier Gazquez-Garcia   1, 2 * , RN, MSc ;   Carlos Luis Sánchez-Bocanegra   3 * , PhD ;   Carlos Fernandez-Llatas   1 * , PhD

1 Institute for Information and Communication Technologies (ITACA), SABIEN Group, Universitat Politècnica de València, Valencia, Spain

2 Distrito Sanitario Almería, Servicio Andaluz de Salud, Almeria, Andalusia, Spain

3 Faculty of Computer Science, Multimedia and Telecommunications, Universitat Oberta de Catalunya, Barcelona, Spain

*all authors contributed equally

Corresponding Author:

  • Javier Gazquez-Garcia, RN, MSc
  • Institute for Information and Communication Technologies (ITACA)
  • SABIEN Group, Universitat Politècnica de València
  • Camino de Ver, S/N
  • Valencia 46022
  • Spain
  • Phone: 1 963 87 70 00
  • Email: javier.gazquez.garcia@gmail.com