User Satisfaction With Pregnancy Management Apps in Mainland China: User-Generated Content Analysis and Text Mining Study

Xiaoyi Jiao   ^{1, 2} , MSc ;   Lu Jiang   ³ , MD ;   Min Zhao   ⁴ , MD ;   Junhao Ma   ⁵ , MSc ;   Yanwei Li   ⁶ , RN, MSc ;   Tian Shen   ⁵ , MSc ;   Yongcheng Liu   ⁷ , MS ;   Yue Hu   ⁸ , MSc ;   Zhengyang Lu   ¹ , BSc ;   Mengyao Xing   ⁹ , MSc ;   Jun Liang   ^{1, 2, 5, 9, 10} , MS ;   Peng Xiang   ^{2, 11} , MD ;   Jianbo Lei   ^{12, 13, 14} , MD, PhD

¹ School of Public Health, Zhejiang University, Hangzhou, Zhejiang Province, China

² Department of AI and IT, Second Affiliated Hospital, School of Medicine, Zhejiang University, Hangzhou, Zhejiang Province, China

³ Department of Obstetrics, Second Affiliated Hospital of Zhejiang University, Hangzhou, Zhejiang Province, China

⁴ Department of Obstetrics, Xinglin Hospital of Xiamen, Xiamen, Fujian Province, China

⁵ School of Public Health, Hangzhou Medical College, Hangzhou, Zhejiang Province, China

⁶ School of Nursing, Zhejiang Chinese Medical University, Hangzhou, Zhejiang Province, China

⁷ NetEase ThunderFire UX User Experience Center, Netease Group, Hangzhou, Zhejiang Province, China

⁸ School of Nursing, Southwest Medical University, Luzhou, Sichuan Province, China

⁹ School of Medical Technology and Information Engineering, Zhejiang Chinese Medical University, Hangzhou, Zhejiang Province, China

¹⁰ National Key Laboratory of Transvascular Implantable Devices, Second Affiliated Hospital, School of Medicine, Zhejiang University, Hangzhou, Zhejiang Province, China

¹¹ Intelligent Medical Research Center, Zhejiang University Institute of Computer Innovation Technology, Hangzhou, Zhejiang Province, China

¹² Clinical Research Center, Affiliated Hospital of Southwest Medical University, Luzhou, Sichuan Province, China

¹³ School of Medical Information and Engineering, Southwest Medical University, Luzhou, Sichuan Province, China

¹⁴ Center for Medical Informatics, Institute of Advanced Clinical Medicine, Peking University, Beijing, China