This paper is in the following e-collection/theme issue:

Demographics of Users, Social & Digital Divide (914) E-Health / Health Services Research and New Models of Care (718) Clinical Communication, Electronic Consultation and Telehealth (758) Usability of Apps and User Perceptions of mHealth (1188) Clinical Informatics (1325) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (698)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/51931, first published .
Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Authors of this article:

Helen Atherton1 Author Orcid Image ;   Abi Eccles2 Author Orcid Image ;   Leon Poltawski3 Author Orcid Image ;   Jeremy Dale2 Author Orcid Image ;   John Campbell3 Author Orcid Image ;   Gary Abel3 Author Orcid Image
Article Authors Cited by (9) Tweetations (10) Metrics Author Video

Journals

  1. Winder R, Campbell J, Akter N, Aminu A, Lambert J, Cockcroft E, Thomas C, Clark C, Bryce C, Sussex J, Atherton H, Marriott C, Abel G. Exploring How Patients Are Supported to Use Online Services in Primary Care in England Through “Digital Facilitation”: Survey Study. Journal of Medical Internet Research 2024;26:e56528 View
  2. Qiu Y, Huang H, Gai J, De Leo G. The Effects of the COVID-19 Pandemic on Age-Based Disparities in Digital Health Technology Use: Secondary Analysis of the 2017-2022 Health Information National Trends Survey. Journal of Medical Internet Research 2024;26:e65541 View
  3. Atherton H, Leach H, Mortell R, Parsons J. What patients want from access to UK general practice: systematic review. British Journal of General Practice 2025;75(757):e526 View
  4. Intriago Usca F. Transformación digital en la gestión de citas médicas en atención primaria: un estudio de caso. Revista Colincing de Estudios Multidisciplinarios 2025;1(1):e2 View
  5. Shi W, Duan D, Dong S, Yu Z, Li J. Digital Divide in Awareness, Want, and Adoption Across Diverse eHealth Services: Cross-Sectional Survey of Inpatients in Jinan, China. Journal of Medical Internet Research 2025;27:e72297 View
  6. Sexton V, Dale J, Bryce C, Atherton H. Exploring two-step and one-step urgent care telephone triage: a UK-based semi-structured interview study. BJGP Open 2025:BJGPO.2024.0270 View
  7. Mazzaschi F, Sha’aban A, Doe E, Cope A, Dickenson A, Tolley W, Edwards A, Joseph-Williams N. What members of the public think NHS dental services should include: A qualitative study. IJQHC Communications 2025;5(2) View
  8. Monasterio G, Fernández-López M, Valero E, Martin U, Ayala-García A. Digital inequalities in the use of eHealth services in European public healthcare systems: a systematic review of observational studies (Preprint). Journal of Medical Internet Research 2025 View

Conference Proceedings

  1. Zhang L, Zhu C, Chen H, Zhao Y, Chen X. 2025 6th International Conference on Computer Engineering and Application (ICCEA). Performance Prediction of Medical Appointment System Using Improved SVM Based on Loadrunner View