Published on in Vol 19, No 6 (2017): June

Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research

Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research

Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research

Authors of this article:

Laura Sbaffi 1 Author Orcid Image ;   Jennifer Rowley 2 Author Orcid Image

Journals

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  126. McCarroll A, Holtz B, Meshi D. Searching for Social Media Addiction: A Content Analysis of Top Websites Found through Online Search Engines. International Journal of Environmental Research and Public Health 2021;18(19):10077 View
  127. Shaveet E, Urquhart C, Gallegos M, Dammann O, Corlin L. Web-Based Health Information–Seeking Methods and Time Since Provider Engagement: Cross-sectional Study. JMIR Formative Research 2022;6(11):e42126 View
  128. Bagla P, Kumar K. Evaluating Consumer Behavior to Identify Significant Factors Influencing Trust in Web-based Health Information. International Journal of Next-Generation Computing 2022 View
  129. Zhang Y, Trace C. The quality of health and wellness self‐tracking data: A consumer perspective. Journal of the Association for Information Science and Technology 2022;73(6):879 View
  130. Yuce A, Albayrak A, Baran B, Kalafat Ö. Role of factors in eHealth literacy in period of COVID-19: a study of Turkey. Health Education 2022;122(4):469 View
  131. Zhao J, Harvey G, Vandyk A, Gifford W. Social Media for ImpLementing Evidence (SMILE): Conceptual Framework. JMIR Formative Research 2022;6(3):e29891 View
  132. Ben-Yehuda O, Dreazen E, Koren D, Peleg M. Participatory Design of a Mobile App to Safeguard Mental Resilience in the Context of Drug Use in Young Adults: Multi-Method Study. JMIR Formative Research 2022;6(2):e34477 View
  133. Liu Y, Yan W, Hu B, Li Z, Lai Y. Effects of personalization and source expertise on users’ health beliefs and usage intention toward health chatbots: Evidence from an online experiment. DIGITAL HEALTH 2022;8:205520762211297 View
  134. Upadhyay R, Pasi G, Viviani M. Vec4Cred: a model for health misinformation detection in web pages. Multimedia Tools and Applications 2023;82(4):5271 View
  135. Burzyńska J, Bartosiewicz A, Januszewicz P. Dr. Google: Physicians—The Web—Patients Triangle: Digital Skills and Attitudes towards e-Health Solutions among Physicians in South Eastern Poland—A Cross-Sectional Study in a Pre-COVID-19 Era. International Journal of Environmental Research and Public Health 2023;20(2):978 View
  136. Neher M, Nygårdh A, Broström A, Lundgren J, Johansson P. Perspectives of Policy Makers and Service Users Concerning the Implementation of eHealth in Sweden: Interview Study. Journal of Medical Internet Research 2022;24(1):e28870 View
  137. Li J, McLeod J, Ingledew P. Quality Analysis of Online Patient Resources for Hepatocellular Carcinoma. Journal of Clinical Gastroenterology 2022;56(1):64 View
  138. Rogers A, Wilkinson S, Downie O, Truby H. Communication of nutrition information by influencers on social media: A scoping review. Health Promotion Journal of Australia 2022;33(3):657 View
  139. Stokes-Parish J. Navigating the Credibility of Web-Based Information During the COVID-19 Pandemic: Using Mnemonics to Empower the Public to Spot Red Flags in Health Information on the Internet. Journal of Medical Internet Research 2022;24(6):e38269 View
  140. Vercell A, Gasteiger N, Yorke J, Dowding D. Patient-facing cancer mobile apps that enable patient reported outcome data to be collected: A systematic review of content, functionality, quality, and ability to integrate with electronic health records. International Journal of Medical Informatics 2023;170:104931 View
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  142. Liu L. Medical information seeking behavior of urban patients in Zhejiang Province, China: a cross-sectional study. BMC Public Health 2022;22(1) View
  143. Shan Y, Ji M, Xie W, Lam K, Chow C. Public Trust in Artificial Intelligence Applications in Mental Health Care: Topic Modeling Analysis. JMIR Human Factors 2022;9(4):e38799 View
  144. Brewer R, Pierce C, Upadhyay P, Park L. An Empirical Study of Older Adult’s Voice Assistant Use for Health Information Seeking. ACM Transactions on Interactive Intelligent Systems 2022;12(2):1 View
  145. Fu Y, Tang T, Long J, Lin B, Li J, Quan G, Yang H, Zhao C, Yin M, Shi L. Factors associated with using the internet for medical information based on the doctor-patient trust model: a cross-sectional study. BMC Health Services Research 2021;21(1) View
  146. Akareem H, Wiese M, Hammedi W. Patients’ experience sharing with online social media communities: a bottom-of-the-pyramid perspective. Journal of Services Marketing 2022;36(2):168 View
  147. Gulec H, Kvardova N, Smahel D. Adolescents' disease- and fitness-related online health information seeking behaviors: The roles of perceived trust in online health information, eHealth literacy, and parental factors. Computers in Human Behavior 2022;134:107318 View
  148. Ito‐Jaeger S, Perez Vallejos E, Curran T, Crawford P. What's Up With Everyone? A qualitative study on young people's perceptions of cocreated online animations to promote mental health literacy. Health Expectations 2022;25(4):1633 View
  149. Almeida C, Macedo-Rouet M, de Carvalho V, Castilhos W, Ramalho M, Amorim L, Massarani L. When does credibility matter? The assessment of information sources in teenagers navigation regimes. Journal of Librarianship and Information Science 2023;55(1):218 View
  150. Kubb C, Foran H. Online Health Information Seeking for Self and Child: An Experimental Study of Parental Symptom Search. JMIR Pediatrics and Parenting 2022;5(2):e29618 View
  151. Ito-Jaeger S, Perez Vallejos E, Logathasan S, Curran T, Crawford P. Young People’s Trust in Cocreated Web-Based Resources to Promote Mental Health Literacy: Focus Group Study. JMIR Mental Health 2023;10:e38346 View
  152. Di Sotto S, Viviani M. Health Misinformation Detection in the Social Web: An Overview and a Data Science Approach. International Journal of Environmental Research and Public Health 2022;19(4):2173 View
  153. Jin R, Simmons C, Lim H, Ingledew P. An Evaluation of the Quality of COVID-19 Internet Resources for Cancer Patients. Journal of Cancer Education 2023;38(3):763 View
  154. Qadeer M, Kelly M, Lenehan B. Readability and quality assessment of internet-based patient education materials related to deep vein thrombosis. Blood Coagulation & Fibrinolysis 2022;33(1):8 View
  155. Tan R, Lim J, Neo P, Ong S. Reinterpretation of Health Information in the Context of an Emerging Infectious Disease: A Digital Focus Group Study. JMIR Human Factors 2022;9(4):e39312 View
  156. Zhou M. Students’ metacognitive judgments in online search: a calibration study. Education and Information Technologies 2023;28(3):2619 View
  157. Hidayat Y, Qadeer M, D’Souza L. Readability and quality assessment of online information on Lisfranc complex injuries. Indian Journal of Orthopaedics Surgery 2022;8(2):137 View
  158. Caes L, Abbott K, Currie S. Exploring women’s perceptions of pain when breastfeeding using online forums. International Breastfeeding Journal 2021;16(1) View
  159. Giovannetti O, Tomalty D, Greco S, Griffiths H, Adams M. Disclosure of Loop Electrosurgical Excision Procedure Complications: Qualitative Analysis of Hospital- Affiliated Online Resources in Canada. Journal of Obstetrics and Gynaecology Canada 2021;43(12):1372 View
  160. Vamos C, Puccio J, Griner S, Logan R, Piepenbrink R, Richardson Cayama M, Lovett S, Mahony H, Daley E. Health literacy needs and preferences for a technology-based intervention to improve college students’ sexual and reproductive health. Journal of American College Health 2022:1 View
  161. Arellano Carmona K, Chittamuru D, Kravitz R, Ramondt S, Ramírez A. Health Information Seeking From an Intelligent Web-Based Symptom Checker: Cross-sectional Questionnaire Study. Journal of Medical Internet Research 2022;24(8):e36322 View
  162. Medero K, Merrill Jr K, Ross M. Modeling Access Across the Digital Divide for Intersectional Groups Seeking Web-Based Health Information: National Survey. Journal of Medical Internet Research 2022;24(3):e32678 View
  163. Zwack C, Smith C, Poulsen V, Raffoul N, Redfern J. Information Needs and Communication Strategies for People with Coronary Heart Disease: A Scoping Review. International Journal of Environmental Research and Public Health 2023;20(3):1723 View
  164. Choi W, Kim S, Luo M. Design Matters in Web Credibility Assessment: Interactive Design as a Social Validation Tool for Online Health Information Seekers. Asian Communication Research 2022;19(3):119 View
  165. Liu J, Kong J. Why Do Users of Online Mental Health Communities Get Likes and Reposts: A Combination of Text Mining and Empirical Analysis. Healthcare 2021;9(9):1133 View
  166. Zhang Y, Kim Y. Consumers’ Evaluation of Web-Based Health Information Quality: Meta-analysis. Journal of Medical Internet Research 2022;24(4):e36463 View
  167. Lim R, Wang J, Wang L, Ng L, Wason S, Wang D. Assessing the Content and Readability of Robotic and Laparoscopic Sacrocolpopexy Information Online. Female Pelvic Medicine & Reconstructive Surgery 2022;28(6):e201 View
  168. Zowalla R, Pfeifer D, Wetter T, Al-Yateem N. Readability and topics of the German Health Web: Exploratory study and text analysis. PLOS ONE 2023;18(2):e0281582 View
  169. Lee J, Tak S. Factors associated with eHealth literacy focusing on digital literacy components: A cross-sectional study of middle-aged adults in South Korea. DIGITAL HEALTH 2022;8:205520762211027 View
  170. Sartorao Filho C, Sartorao Neto C, Sartorao A, Terribile D, Mello R, Mello B, Zoqui M, Duarte D, Cachoni L, Bisseto V, Ribeiro E. Using mobile phone-based text message to recruit representative samples: Assessment of a cross-sectional survey about the COVID-19 vaccine hesitation. International Journal of Medical Informatics 2022;165:104832 View
  171. Pretorius C, McCashin D, Coyle D. Supporting personal preferences and different levels of need in online help-seeking: a comparative study of help-seeking technologies for mental health. Human–Computer Interaction 2022:1 View
  172. Yin J, Cao X, Zhang B, Zeng M. A fuzzy trust measurement method considering patients' trust opinions in Internet plus Healthcare. Procedia Computer Science 2022;207:3488 View
  173. Chen T, Chen J, Or C, Lo F. Path analysis of the roles of age, self-efficacy, and TAM constructs in the acceptance of performing upper limb exercises through immersive virtual reality games. International Journal of Industrial Ergonomics 2022;91:103360 View
  174. Vasquez T, Bylund C, Alpert J, Close J, Le T, Markham M, Taylor G, Paige S. Comparing Transactional eHealth Literacy of Individuals With Cancer and Surrogate Information Seekers: Mixed Methods Study. JMIR Formative Research 2022;6(9):e36714 View
  175. Rodríguez-Cánovas B, Rogala A, Guzmán Rincón A. Comportamiento de autocuidado y de búsqueda de información en internet sobre la COVID-19. VISUAL REVIEW. International Visual Culture Review / Revista Internacional de Cultura Visual 2022;11(1):1 View
  176. Khazaal Y, Chatton A, Rochat L, Hede V, Viswasam K, Penzenstadler L, Berle D, Starcevic V. Compulsive Health-Related Internet Use and Cyberchondria. European Addiction Research 2021;27(1):58 View
  177. Ning C, Guo D, Wu J, Gao H. Media Exposure and Media Credibility Influencing Public Intentions for Influenza Vaccination. Vaccines 2022;10(4):526 View
  178. Almaazmi M, Samara K, Jarai M, Majeed H, Barqawi H. The Usage and Trustworthiness of Various Health Information Sources in the United Arab Emirates: An Online National Cross-Sectional Survey. Healthcare 2023;11(5):663 View
  179. Greenberg K, Poupko T, Sorotzkin D, Keidar O, Zwas D. Development and usage of a health recommendation web tool (HeaRT) designed to inform women of personalized preventive health recommendations. Internet Interventions 2023;31:100599 View
  180. Habiba U, Islam M. Assessing the quality and credibility of scholarly information resources: an investigation into information behaviours of university faculty members. The Electronic Library 2022;40(3):237 View
  181. Chang Y, Zhang Y, Gwizdka J. Predicting Surrogates' Health Information Seeking Behavior via Information Source and Information Evaluation. Proceedings of the Association for Information Science and Technology 2021;58(1):36 View
  182. Boateng S, Baah A, Boakye-Ansah D, Aboagye B. Senior High School Students' Knowledge and Attitudes Toward Information on Their Health in the Kumasi Metropolis. Frontiers in Public Health 2022;9 View
  183. Green G. Seniors’ eHealth literacy, health and education status and personal health knowledge. DIGITAL HEALTH 2022;8:205520762210898 View
  184. Husebø A. Stakeholders’ Perspectives on eHealth Support in Colorectal Cancer Survivorship: Qualitative Interview Study. JMIR Cancer 2021;7(3):e28279 View
  185. Llaha F, Ribalta A, Arribas L, Bellver M, Roura E, Guillén-Rey N, Megias-Rangil I, Alegret-Basora C, Tresserra-Rimbau A, Zamora-Ros R. A Review of Web-Based Nutrition Information in Spanish for Cancer Patients and Survivors. Nutrients 2022;14(7):1441 View
  186. Xue H, Gong X, Stevens H. COVID-19 Vaccine Fact-Checking Posts on Facebook: Observational Study. Journal of Medical Internet Research 2022;24(6):e38423 View
  187. Hardman M, Reynolds K, Petty S, Pryor T, Pierce S, Bernstein M, Furer P. An evaluation of the quality of online perinatal depression information. BMC Pregnancy and Childbirth 2022;22(1) View
  188. Pilon L, Foster A, Zimmerman P, Macbeth D. The role of online marketing to engage healthcare workers with infection prevention and control information and resources: A pilot study. Infection, Disease & Health 2023;28(3):168 View
  189. Schladitz K, Weitzel E, Löbner M, Soltmann B, Jessen F, Schmitt J, Pfennig A, Riedel-Heller S, Gühne U. Demands on Health Information and Clinical Practice Guidelines for Patients from the Perspective of Adults with Mental Illness and Family Members: A Qualitative Study with In-Depth Interviews. International Journal of Environmental Research and Public Health 2022;19(21):14262 View
  190. Goff A, Barton C, Merolli M, Zhang Quah A, Ki-Cheong Hoe C, De Oliveira Silva D. Comprehensiveness, accuracy, quality, credibility and readability of online information about knee osteoarthritis. Health Information Management Journal 2023;52(3):185 View
  191. Lee Y, Shen B, Sia C. Bringing Credibility Through Portals. Journal of Database Management 2022;33(1):1 View
  192. Verma R, Saldanha C, Ellis U, Sattar S, Haase K. eHealth literacy among older adults living with cancer and their caregivers: A scoping review. Journal of Geriatric Oncology 2022;13(5):555 View
  193. Chan Y, Tang Y, Teng L. A comparative analysis of digital health usage intentions towards the adoption of virtual reality in telerehabilitation. International Journal of Medical Informatics 2023;174:105042 View
  194. Esen Özdemir E, Borman P, Mete Civelek G, Umaroğlu M. YouTube as a Source of Information on Lipedema: Property, Quality, and Reliability Assessment. Lymphatic Research and Biology 2023;21(4):403 View
  195. Walton P, Pérez-Blanco A, Beed S, Glazier A, Ferreira Salomao Pontes D, Kingdon J, Jordison K, Weiss M. Organ and Tissue Donation Consent Model and Intent to Donate Registries: Recommendations From an International Consensus Forum. Transplantation Direct 2023;9(5):e1416 View
  196. Mad Khir Johari Abdullah Sani , Muhamad Khairulnizam Zaini , Noor Zaidi Sahid , Norshila Shaifuddin , Tamara Adriani Salim , Noorazah Md. Noor . Factors Influencing Intent to Adopt Big Data Analytics in Malaysian Government Agencies. International Journal of Business and Society 2021;22(3):1315 View
  197. Taylor F, Turner-Moore R, Pacey A, Jones G. Accessing publicly funded donor insemination treatment in the UK: is funding information available on fertility clinic websites?. Human Fertility 2023;26(3):512 View
  198. SÖZEN ŞAHNE B, ŞENGELEN M, POSTMA M, YEĞENOĞLU S. Turkish Aesthetic Surgeons’ Websites as Online Information Sources for Medical Tourism. International Journal of Health Management and Tourism 2020 View
  199. Shiroma K, Zimmerman T, Xie B, Fleischmann K, Rich K, Lee M, Verma N, Jia C. Older Adults’ Trust and Distrust in COVID-19 Public Health Information: Qualitative Critical Incident Study. JMIR Aging 2023;6:e42517 View
  200. Lim H, Ng C, Abdullah A, Dunn A. How do patients with high cardiovascular risk evaluate online health information? A qualitative study. BMC Primary Care 2023;24(1) View
  201. Cocci A, Pezzoli M, Lo Re M, Russo G, Asmundo M, Fode M, Cacciamani G, Cimino S, Minervini A, Durukan E. Quality of information and appropriateness of ChatGPT outputs for urology patients. Prostate Cancer and Prostatic Diseases 2023 View
  202. Choudhury A, Shahsavar Y. Exploring the determinants influencing suicidal ideation and depression in gastrointestinal cancer patients. Scientific Reports 2023;13(1) View
  203. ŞEHİRLİ M. A RESEARCH ON THE FACTORS AFFECTING USER TRUST IN AN E-COMMERCE SITE: THE RELATIONSHIP BETWEEN THE TRUST IN THE WEBSITE AND THE REPURCHASE AND RECOMMENDING BEHAVIOR. Pamukkale University Journal of Social Sciences Institute 2022 View
  204. Rosenberg S, Denu R, Francis D, Hullett C, Fisher M, Schuster J, Bassetti M, Kimple R. RTAnswers online patient education materials deviate from recommended reading levels. Applied Radiation Oncology 2018 View
  205. Luetke Lanfer H, Reifegerste D, Berg A, Memenga P, Baumann E, Weber W, Geulen J, Müller A, Hahne A, Weg-Remers S. Understanding Trust Determinants in a Live Chat Service on Familial Cancer: Qualitative Triangulation Study With Focus Groups and Interviews in Germany. Journal of Medical Internet Research 2023;25:e44707 View
  206. Zhang Y, Liu J, Song S. The design and evaluation of a nudge‐based interface to facilitate consumers' evaluation of online health information credibility. Journal of the Association for Information Science and Technology 2023;74(7):828 View
  207. Busch-Casler J, Radic M. Trust and Health Information Exchanges: Qualitative Analysis of the Intent to Share Personal Health Information. Journal of Medical Internet Research 2023;25:e41635 View
  208. Carlisle A, Patterson T, Bonnar J. A quality analysis of internet patient information for immediate, sequential, bilateral cataract surgery (ISBCS). European Journal of Ophthalmology 2023 View
  209. Fix B, Wackowski O, Sharma A, Diaz D, Bansal-Travers M, Cummings K, Rees V, Hatsukami D, O’Connor R. Perceived Truthfulness of Reduced Lung Cancer Risk Advertising Claims Influences Consumers’ Intention to try and to Purchase Snus. Tobacco Use Insights 2023;16 View
  210. Bagla P, Kumar K. Breaking down health fakes: a hybrid DNN model for multi-class classification on a self-constructed dataset. Sādhanā 2023;48(4) View
  211. Hwang B, Oh S. College Students’ Perceived Credibility of Health Information on YouTube. Proceedings of the Association for Information Science and Technology 2023;60(1):995 View
  212. Ito-Jaeger S, Lane G, Dowthwaite L, Webb H, Patel M, Rawsthorne M, Portillo V, Jirotka M, Perez Vallejos E. TrustScapes: A Visualisation Tool to Capture Stakeholders’ Concerns and Recommendations About Data Protection, Algorithmic Bias, and Online Safety. International Journal of Qualitative Methods 2023;22 View
  213. Todio E, Schofield P, Sharp J. A Qualitative Study of Men’s Experiences Using Navigate: A Localized Prostate Cancer Treatment Decision Aid. MDM Policy & Practice 2023;8(2) View
  214. AYDEMİR İ, YAŞAR M. ÜNİVERSİTE PERSONELİNİN DİJİTAL ORTAMDA SAĞLIK BİLGİSİ EDİNME VE TEYİT DAVRANIŞLARI İLE SAĞLIK OKURYAZARLIĞI BİLGİ DÜZEYİ İLİŞKİSİNİN BELİRLENMESİ. Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 2023;(25):123 View
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Books/Policy Documents

  1. King H, Slattery D. Impacts of Information Technology on Patient Care and Empowerment. View
  2. Hope T. Human-Centered Digitalization and Services. View
  3. Šmahel D, Macháčková H, Šmahelová M, Čevelíček M, Almenara C, Holubčíková J. Digital Technology, Eating Behaviors, and Eating Disorders. View
  4. King H, Slattery D. Research Anthology on Diagnosing and Treating Neurocognitive Disorders. View
  5. Yu P, Zhu Y, Halim U, Hailey D. Encyclopedia of Gerontology and Population Aging. View
  6. Yardley L, Morrison L, Muller I, Bradbury K. The Handbook of Behavior Change. View
  7. Schlöffel M, Kampling H, Pollmann H, Mittag O. Digitale Transformation von Dienstleistungen im Gesundheitswesen V. View
  8. . Usability Testing Essentials. View
  9. Bonfadelli H. Health Literacy - Advances and Trends. View
  10. Oreagba I, Oshikoya K. Medical Entrepreneurship. View
  11. Fernandez O, Pytel P, Pollo-Cattaneo M. Applied Informatics. View
  12. Alhayan F, Pennington D, Ruthven I. Information for a Better World: Shaping the Global Future. View
  13. Yu P, Zhu Y, Halim U, Hailey D. Encyclopedia of Gerontology and Population Aging. View
  14. Krasivskyi I, Großmann C, Djordjevic I. ECMO Retrieval Program Foundation. View
  15. Belim C. Health Communication Models and Practices in Interpersonal and Media Contexts. View
  16. Furtado E, Oliveira F, Pinheiro V. Innovations in Nephrology. View
  17. Alajramy L, Taweel A. Disinformation in Open Online Media. View
  18. Shalan A, Reyes J, Wimmer H, Jain S, Hefny M. Semantic Intelligence. View
  19. Schreck T, Albert D, Bedek M, Horvath K, Jeitler K, Kubicek B, Semlitsch T, Shao L, Siebenhofer-Kroitzsch A. Visualization Psychology. View
  20. Paramonova I, Sousa S, Lamas D. Learning and Collaboration Technologies. View
  21. Paimre M, Osula K. Information and Communication Technologies for Ageing Well and e-Health. View