Published on in Vol 19, No 4 (2017): April

Web-Based Medical Appointment Systems: A Systematic Review

Web-Based Medical Appointment Systems: A Systematic Review

Web-Based Medical Appointment Systems: A Systematic Review

Journals

  1. Graf von Stillfried D, Czihal T, Meer A. Sachstandsbericht: Strukturierte medizinische Ersteinschätzung in Deutschland (SmED). Notfall + Rettungsmedizin 2019;22(7):578 View
  2. Yang P, Chu F, Liu H, Shih M, Chen T, Chou L, Hwang S. Features of Online Hospital Appointment Systems in Taiwan: A Nationwide Survey. International Journal of Environmental Research and Public Health 2019;16(2):171 View
  3. Chen T, Chiu M. A classifying ubiquitous clinic recommendation approach for forming patient groups and recommending suitable clinics. Computers & Industrial Engineering 2019;133:165 View
  4. El Shafie R, Bougatf N, Sprave T, Weber D, Oetzel D, Machmer T, Huber P, Debus J, Nicolay N. Oncologic Therapy Support Via Means of a Dedicated Mobile App (OPTIMISE-1): Protocol for a Prospective Pilot Trial. JMIR Research Protocols 2018;7(3):e70 View
  5. Xie H, Prybutok G, Peng X, Prybutok V. Determinants of Trust in Health Information Technology: An Empirical Investigation in the Context of an Online Clinic Appointment System. International Journal of Human–Computer Interaction 2020;36(12):1095 View
  6. Kevat A, Manohar J, Bate N, Harris K. Online referral and immediate appointment selection system empowers families and improves access to public community paediatric clinics. Journal of Paediatrics and Child Health 2019;55(4):454 View
  7. Tsukahara T, Sugahara T, Ogura S, Hombhanje F. Effect of pecuniary costs and time costs on choice of healthcare providers among caregivers of febrile children in rural Papua New Guinea. Health Economics Review 2019;9(1) View
  8. Hu M, Xu X, Li X, Che T. Managing patients’ no-show behaviour to improve the sustainability of hospital appointment systems: Exploring the conscious and unconscious determinants of no-show behaviour. Journal of Cleaner Production 2020;269:122318 View
  9. Anisi S, Zarei E, Sabzi M, Chehrazi M. Missed Appointments: Factors Contributing to Patient No-Show in Outpatient Hospital Clinics in Tehran, Iran. Shiraz E-Medical Journal 2018;In Press(In Press) View
  10. Habibi M, Mohammadabadi F, Tabesh H, Vakili-Arki H, Abu-Hanna A, Eslami S. Effect of an Online Appointment Scheduling System on Evaluation Metrics of Outpatient Scheduling System: a before-after MulticenterStudy. Journal of Medical Systems 2019;43(8) View
  11. Al Baz M, Law M, Saadeh R. Antibiotics use among Palestine refugees attending UNRWA primary health care centers in Jordan – A cross-sectional study. Travel Medicine and Infectious Disease 2018;22:25 View
  12. Bartlett M, Blazer S, Hobson G, Abbs I. The power of digital communications: improving outpatient attendances in south London. Future Healthcare Journal 2018;5(1):43 View
  13. Featherall J, Lapin B, Chaitoff A, Havele S, Thompson N, Katzan I. Characterization of Patient Interest in Provider-Based Consumer Health Information Technology: Survey Study. Journal of Medical Internet Research 2018;20(4):e128 View
  14. Tinkler S, Sharma R, Susu-Mago R, Pal S, Stano M. Access to US primary care physicians for new patients concerned about smoking or weight. Preventive Medicine 2018;113:51 View
  15. Chen T. A fuzzy ubiquitous traveler clustering and hotel recommendation system by differentiating travelers’ decision-making behaviors. Applied Soft Computing 2020;96:106585 View
  16. Yanovsky R, Das S. Patient-initiated online appointment scheduling: Pilot program at an urban academic dermatology practice. Journal of the American Academy of Dermatology 2020;83(5):1479 View
  17. Ganguli I, Orav E, Lupo C, Metlay J, Sequist T. Patient and Visit Characteristics Associated With Use of Direct Scheduling in Primary Care Practices. JAMA Network Open 2020;3(8):e209637 View
  18. Küçük A, Demirci M, Kerman G, Soner Özsoy V. Evaluating of hospital appointment systems in Turkey: Challenges and opportunities. Health Policy and Technology 2021;10(1):69 View
  19. North F, Nelson E, Majerus R, Buss R, Thompson M, Crum B. Impact of Web-Based Self-Scheduling on Finalization of Well-Child Appointments in a Primary Care Setting: Retrospective Comparison Study. JMIR Medical Informatics 2021;9(3):e23450 View
  20. Alsalamah R, Almasoud N, Alghtani J, Alrowaily M. The use of mobile application in primary health care in Saudi Arabia: A cross-sectional study. Journal of Family Medicine and Primary Care 2020;9(12):6068 View
  21. D'Anza B, Pronovost P. Digital Health: Unlocking Value in a Post-Pandemic World. Population Health Management 2022;25(1):11 View
  22. Necka E, Amir C, Dildine T, Atlas L. Expectations about pain and analgesic treatment are shaped by medical providers’ facial appearances: Evidence from five online clinical simulation experiments. Social Science & Medicine 2021;281:114091 View
  23. Criado Quesada B, Zorrilla Muñoz V, Agulló Tomás M. El uso de tecnologías de asistencia sanitaria digital por parte de la población mayor desde una perspectiva de género e intrageneracional. Teknokultura. Revista de Cultura Digital y Movimientos Sociales 2021;18(2):103 View
  24. Atinga R, Akosen G, Bawontuo V. Perceived characteristics of outpatient appointment scheduling association with patient satisfaction and treatment adherence: An innovation theory application. Hospital Practice 2021:1 View
  25. Postal L, Celuppi I, Lima G, Felisberto M, Lacerda T, Wazlawick R, Dalmarco E. Sistema de agendamento online: uma ferramenta do PEC e-SUS APS para facilitar o acesso à Atenção Primária no Brasil. Ciência & Saúde Coletiva 2021;26(6):2023 View
  26. Bagheri F, Behnam F, Galavi Z, Ahmadian L. The use of various appointment systems among patients visiting academic outpatient centers in Kerman and the evaluation of patients’ perspective and satisfaction. BMC Health Services Research 2022;22(1) View
  27. Liu N, van Jaarsveld W, Wang S, Xiao G. Managing Outpatient Service with Strategic Walk-ins. Management Science 2023;69(10):5904 View
  28. Farzandipour M, Nabovati E, Sharif R. The effectiveness of tele-triage during the COVID-19 pandemic: A systematic review and narrative synthesis. Journal of Telemedicine and Telecare 2024;30(9):1367 View
  29. Paré G, Raymond L, Castonguay A, Grenier Ouimet A, Trudel M. Assimilation of Medical Appointment Scheduling Systems and Their Impact on the Accessibility of Primary Care: Mixed Methods Study. JMIR Medical Informatics 2021;9(11):e30485 View
  30. Woodcock E, Sen A, Weiner J. Automated patient self-scheduling: case study. Journal of the American Medical Informatics Association 2022;29(9):1637 View
  31. Kohl F, Angerer P, Guthardt L, Weber J. Requirements for an electronic handover system for interprofessional collaboration between psychotherapists and occupational health professionals – a qualitative study. BMC Health Services Research 2022;22(1) View
  32. Hua Y, Che T, Yang C, Hu M. Customer no-show reduction in web-based appointment service: investigations of non-attendance behaviors. The Service Industries Journal 2024;44(7-8):538 View
  33. Woodcock E. Barriers to and Facilitators of Automated Patient Self-scheduling for Health Care Organizations: Scoping Review. Journal of Medical Internet Research 2022;24(1):e28323 View
  34. Balchander D, Cabrera C, Zack B, Porter S, Sunshine J, D'Anza B. Assessing Telehealth Through the Lens of the Provider: Considerations for the Post-COVID-19 Era. Telemedicine and e-Health 2022;28(12):1806 View
  35. Ganeshan S, Pierce L, Mourad M, Judson T, Kohli M, Odisho A, Brown W. Impact of patient portal-based self-scheduling of diagnostic imaging studies on health disparities. Journal of the American Medical Informatics Association 2022;29(12):2096 View
  36. Jabour A, Alamoudi A, Alarifi M, Almansour H, Varghese J, Ghailan K, Almalki M, Moafa H, Alotaibi A. Patients ranking E-health improvement initiatives in primary care centers. Informatics in Medicine Unlocked 2022;31:100972 View
  37. Sharma N, Aggarwal A, Arora P, Bahuguna P. Association of waiting time and satisfaction level of patients with online registration system in a tertiary level medical institute outpatient department (OPD). Health Policy and Technology 2022;11(4):100687 View
  38. Rousseau M, Rashid R. COVID-19 Pandemic Effects on Clinic Schedule Patterns. Journal of Ambulatory Care Management 2022;45(4):343 View
  39. Motulsky A, Bosson-Rieutort D, Usher S, David G, Moreault M, Gagnon M, Schuster T, Sicotte C. Evaluation of a national e-booking system for medical consultation in primary care in a universal health system. Health Policy 2023;131:104759 View
  40. Li W, Shen S, Yang J, Guo J, Tang Q. Determinants of Satisfaction With Hospital Online Appointment Service Among Older Adults During the COVID-19 Pandemic: A Cross-Sectional Study. Frontiers in Public Health 2022;10 View
  41. Tang W, Si Y, Xue H, Liao H, Xie Y, Xu D, Smith M, Yip W, Cheng W, Tian J, Sylvia S. The quality of direct-to-consumer telemedicine consultations for sexually transmitted infections in China: An analysis of visits by standardized patients (Preprint). Interactive Journal of Medical Research 2022 View
  42. Kruuse-Jensen K, Madsen K, Bruun D, Pilegaard M. Do outpatients with cancer and their relatives want to use an online booking system to book the appointment and radiographer for their CT examination? A small-scale study in Denmark. Radiography 2022;28(1):174 View
  43. Alabdullatif N, Arrieta A, Dlugasch L, Hu N. The Impact of IT-Based Healthcare Communication on Mammography Screening Utilization among Women in the United States: National Health Interview Survey (2011–2018). International Journal of Environmental Research and Public Health 2022;19(19):12737 View
  44. Burak Ak , Emre Gürkan Eroglu . Prevention of noise-induced hearing loss by rational appointment algorithm in periodontal, restorative and prosthetic treatments: A method study. IP International Journal of Periodontology and Implantology 2022;7(4):161 View
  45. Lin Y, Chen T. A Ubiquitous Clinic Recommendation System Using the Modified Mixed-Binary Nonlinear Programming-Feedforward Neural Network Approach. Journal of Theoretical and Applied Electronic Commerce Research 2021;16(7):3282 View
  46. Liang S, Stults C, Jones V, Huang Q, Sutton J, Tennyson G, Chan A. Effects of Behavioral Economics–Based Messaging on Appointment Scheduling Through Patient Portals and Appointment Completion: Observational Study. JMIR Human Factors 2022;9(1):e34090 View
  47. Yin L, Zhang A, Ye X, Xie X. Security-Aware Department Matching and Doctor Searching for Online Appointment Registration System. IEEE Access 2019;7:41296 View
  48. Cao L, Chongsuvivatwong V, McNeil E. The Association between mHealth App Use and Healthcare Satisfaction among Clients at Outpatient Clinics: A Cross-Sectional Study in Inner Mongolia, China. International Journal of Environmental Research and Public Health 2022;19(11):6916 View
  49. Kalyani C, Arora G, Chao H, Kaur H, Kaur H, Malik H, Negi I, Kajal , Kalpana . Challenges in Application of Online Registration System in Health Care in India. Journal of Medical Evidence 2021;2(3):209 View
  50. Nilchian F, Jamshidian H. Evaluation of patients' satisfaction on booking appointment system in dental school of Isfahan during 2018 (Preprint). JMIR Human Factors 2021 View
  51. Saltzmann C, Boenigk S. Blood donors' usage intentions of donation appointment‐scheduling systems during the COVID‐19 pandemic and beyond. Journal of Philanthropy and Marketing 2022;27(3) View
  52. North F, Nelson E, Buss R, Majerus R, Thompson M, Crum B. The Effect of Automated Mammogram Orders Paired With Electronic Invitations to Self-schedule on Mammogram Scheduling Outcomes: Observational Cohort Comparison. JMIR Medical Informatics 2021;9(12):e27072 View
  53. Mahfouz M, Ryani M, Shubair A, Somili S, Majrashi A, Zalah H, Khubrani A, Dabsh M, Maashi A. Evaluation of Patient Satisfaction With the New Web-Based Medical Appointment Systems “Mawid” at Primary Health Care Level in Southwest Saudi Arabia: A Cross-Sectional Study. Cureus 2023 View
  54. Kachooei A, Plusch K, Kasper A, D'Amore T, Beredjiklian P. The effect of outpatient web-based online scheduling versus traditional staff scheduling systems on progression to surgery and no-show rates. Journal of Research in Medical Sciences 2023;28(1) View
  55. Jacob J, Stunden C, Deenadayalan D, Thomas L. Economic Evaluation Comparing Virtual Reality with Child Life Programming for Non-sedated Pediatric Medical Imaging: A Cost-Consequence Analysis. PharmacoEconomics - Open 2023;7(3):417 View
  56. Doshi A, Ostrow D, Gresens A, Grimmelmann R, Mazhar S, Neto E, Woodriff M, Recht M. Fast and Frictionless: A Novel Approach to Radiology Appointment Scheduling Using a Mobile App and Recommendation Engine. Journal of Digital Imaging 2023;36(4):1285 View
  57. GÜÇ G, GEDİK M, ÇILGIN C, TUNCALI YAMAN T. Process Management and Improvement in Health Services: A Hospital Appointment System Example. Journal of Health Systems and Policies 2023;5(1):11 View
  58. Chiereghin A, Pizzi L, Squillace L, Bazzani C, Roti L, Mezzetti F. The Positive Effect of an Online Appointment Portal on a Breast Cancer Screening Program. Applied Clinical Informatics 2023;14(04):609 View
  59. Hammond N, Moretti A. Data like any other? Sexual and reproductive health, Big Data and the Sustainable Development Goals. Sexualities 2024;27(7):1277 View
  60. Heath G, Clarke R, Ross J, Farrow C, Lim M. Factors influencing non-attendance at sexual healthcare appointments in the UK: a qualitative study. Sexual Health 2023;20(5):461 View
  61. Schwalbe D, Sodemann M, Iachina M, Nørgård B, Chodkiewicz N, Ammentorp J. Causes of Patient Nonattendance at Medical Appointments: Protocol for a Mixed Methods Study. JMIR Research Protocols 2023;12:e46227 View
  62. Khalil L, Serhier Z, Bourekkadi S, Kerkeb M, Ferhane A, Moslih A, El Imrani O, Asri L. Exploring user acceptance of medical e-appointment systems for mental healthcare: A systematic literature review. SHS Web of Conferences 2023;175:01018 View
  63. Plusch K, Carfagno J, Rivlin M, Beredjiklian P. Appropriateness of Self-Scheduled Office Visits in Outpatient Hand Surgery. The Journal of Hand Surgery 2023;48(8):764 View
  64. Zander D, Mähner P, Reinhard T, Tscheulin D, Wacker K. Bedarfs- und Zufriedenheitsanalyse von Patienten und Zuweisenden eines ambulanten Kataraktangebots. Klinische Monatsblätter für Augenheilkunde 2023 View
  65. Waddell K, Goel K, Park S, Linn K, Navathe A, Liao J, McDonald C, Reitz C, Moore J, Hyland S, Mehta S. Association of Electronic Self-Scheduling and Screening Mammogram Completion. American Journal of Preventive Medicine 2024;66(3):399 View
  66. Huppe A, Loving V, Slanetz P, Destounis S, Brem R, Margolies L. Optimizing the Patient Experience in Breast Imaging Facilities: AJR Expert Panel Narrative Review. American Journal of Roentgenology 2024;223(3) View
  67. Zou Y, Guo P, Zhu X, Liu X, Xin N. Internet appointment has more advantages than traditional appointment in the nursing service of dry eye patients. Medicine 2023;102(49):e36348 View
  68. Si Y, Xue H, Liao H, Xie Y, Xu D, Smith M, Yip W, Cheng W, Tian J, Tang W, Sylvia S. The quality of telemedicine consultations for sexually transmitted infections in China. Health Policy and Planning 2024;39(3):307 View
  69. Ganeshan S, Liu A, Kroeger A, Anand P, Seefeldt R, Regner A, Vaughn D, Odisho A, Mourad M. An Electronic Health Record–Based Automated Self-Rescheduling Tool to Improve Patient Access: Retrospective Cohort Study. Journal of Medical Internet Research 2024;26:e52071 View
  70. Janssen A, Donnelly C, Shaw T. A Taxonomy for Health Information Systems. Journal of Medical Internet Research 2024;26:e47682 View
  71. Vallée A, Arutkin M. The Transformative Power of Virtual Hospitals for Revolutionising Healthcare Delivery. Public Health Reviews 2024;45 View
  72. Kaluza I, Voigt G, Haase K, Dietze A. Control of Online-Appointment Systems When the Booking Status Signals Quality of Service. Schmalenbach Journal of Business Research 2024;76(3):397 View
  73. Atherton H, Eccles A, Poltawski L, Dale J, Campbell J, Abel G. Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study. Journal of Medical Internet Research 2024;26:e51931 View
  74. Radwan N, Alkattan A, Mahmoud N, Haji A, Alabdulkareem K. Perceived satisfaction of web-based medical appointment system in Saudi Arabia: a systematic review and meta-analysis. Discover Health Systems 2024;3(1) View
  75. Manarte L. Technology and Access to Healthcare with Different Scheduling Systems: A Scoping Review. Healthcare Informatics Research 2024;30(3):194 View
  76. Ünsal Ö, Üster H, Oğuz C. Incorporating patients’ appointment date preferences into decision-making: A simulation and optimization study. Computers & Industrial Engineering 2024;196:110521 View
  77. North F, Buss R, Nelson E, Thompson M, Pecina J, Crum B. Patient Opportunities to Self-Schedule in a Large Multisite, Multispecialty Medical Practice: Program Description and Uptake of 7 Unique Processes for Patients to Successfully Self-Schedule (and Reschedule) Their Medical Appointments. Health Services Research and Managerial Epidemiology 2024;11 View
  78. Eccles A, Bryce C, Driessen A, Pope C, MacLellan J, Gronlund T, Nicholson B, Ziebland S, Atherton H. Access systems in general practice: a systematic scoping review. British Journal of General Practice 2024;74(747):e674 View
  79. Shayan M, Safi S, Karimi S, Yaseri M. Patient Satisfaction of Intravitreal Bevacizumab Injection Services at a Referral Center. Journal of Current Ophthalmology 2021;33(1):41 View
  80. Betancor P, Jordan J, Boehringer D, Lüchtenberg C, Lambeck M, Ketterer M, Reinhard T, Reich M. Efficient patient care in the digital age: Online appointment scheduling in an ophthalmology practice. DIGITAL HEALTH 2024;10 View
  81. Qiu Y, Huang H, Gai J, De Leo G. The Effects of the COVID-19 Pandemic on Age-Based Disparities in Digital Health Technology Use: Secondary Analysis of the 2017-2022 Health Information National Trends Survey. Journal of Medical Internet Research 2024;26:e65541 View

Books/Policy Documents

  1. Waligóra J, Bujnowska–Fedak M. Medical Science and Research. View
  2. Baggott C, Jibb L, Parker R, Stinson J, Linder L. Pediatric Oncology Nursing. View
  3. Ayo F, Misra S, Awotunde J, Behera R, Oluranti J, Ahuja R. Proceedings of Third International Conference on Computing, Communications, and Cyber-Security. View
  4. Rani , Arun , Viswanathan . Proceedings of Third International Conference on Intelligent Computing, Information and Control Systems. View
  5. Banerjee S, Samaddar B, van der Eerden C, Choudhury T, Taywade M. Telemedicine: The Computer Transformation of Healthcare. View
  6. Hassan M, Pavel M, Muhtasim D, Kamal Hussain Shahi S, Rumpa F. Innovative Data Communication Technologies and Application. View
  7. Castro-Velásquez C, Barrera-Barrera W, Burga-Durango D, Armas-Aguirre J. Advanced Research in Technologies, Information, Innovation and Sustainability. View
  8. Naik S, Morse A. Principles and Practice of Sleep Telemedicine. View