Published on in Vol 18, No 1 (2016): January

Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment

Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment

Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment

Timothy W Bickmore 1*, PhD;  Dina Utami 1*, MS;  Robin Matsuyama 2*, PhD;  Michael K Paasche-Orlow 3*, MD,MPH

1 Northeastern University, College of Computer and Information Science , Boston, MA, US

2 Department of Health Behavior and Policy, Virginia Commonwealth University , Richmond, VA, US

3 Boston Medical Center , Boston, MA, US

*all authors contributed equally

Corresponding Author:

  • Timothy W Bickmore, PhD
  • Northeastern University
  • College of Computer and Information Science
  • 360 Huntington Ave, 910-177
  • Boston, MA
  • US
  • Phone: 1 6173735477
  • Email: bickmore@ccs.neu.edu