Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment
Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment
Timothy W Bickmore 1*, PhD; Dina Utami 1*, MS; Robin Matsuyama 2*, PhD; Michael K Paasche-Orlow 3*, MD,MPH 1 Northeastern University, College of Computer and Information Science , Boston, MA,
US
2 Department of Health Behavior and Policy, Virginia Commonwealth University , Richmond, VA,
US
3 Boston Medical Center , Boston, MA,
US
*all authors contributed equally
Corresponding Author:
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Timothy W Bickmore, PhD
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Northeastern University
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College of Computer and Information Science
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360 Huntington Ave, 910-177
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Boston, MA
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US
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Phone:
1 6173735477
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Email: bickmore@ccs.neu.edu