Published on in Vol 17 , No 2 (2015) :February

1 Department of Policy Analysis and Public Management, Bocconi University, Milano, IT
2 SDA Bocconi School of Management, Milano, IT
3 Center for Research in Health and Social Care Management (CeRGAS), Bocconi University, Milano, IT
4 Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL, US