Published on in Vol 17, No 12 (2015): December

Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study

Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study

Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study

Lina Tieu 1, MPH;  Urmimala Sarkar 1, MD, MPH;  Dean Schillinger 1, MD;  James D Ralston 2, MD, MPH;  Neda Ratanawongsa 1, MD, MHS;  Rena Pasick 3, DrPH;  Courtney R Lyles 1, PhD

1 University of California, San Francisco, Division of General Internal Medicine , San Francisco, CA, US

2 Group Health Research Institute , Seattle, WA, US

3 University of California, San Francisco, Helen Diller Family Comprehensive Cancer Center , San Francisco, CA, US

Corresponding Author:

  • Lina Tieu, MPH
  • University of California, San Francisco
  • Division of General Internal Medicine
  • DGIM at SFGH, Box 1364
  • 1001 Potrero Ave, Bldg 10, Ward 13
  • San Francisco, CA
  • US
  • Phone: 1 415-206-7878
  • Email: Lina.Tieu@ucsf.edu