Published on in Vol 17, No 1 (2015): January

Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study

Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study

Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study

Journals

  1. Jiang H, Qiang M, Zhang D, Wen Q, Xia B, An N. Climate Change Communication in an Online Q&A Community: A Case Study of Quora. Sustainability 2018;10(5):1509 View
  2. Boylan A, Turk A, van Velthoven M, Powell J. Online patient feedback as a measure of quality in primary care: a multimethod study using correlation and qualitative analysis. BMJ Open 2020;10(2):e031820 View
  3. Gelder M, Rog A, Bredie S, Kievit W, Nordeng H, Belt T. Social media monitoring on the perceived safety of medication use during pregnancy: A case study from the Netherlands. British Journal of Clinical Pharmacology 2019;85(11):2580 View
  4. Chen Y, Yu J, Yang S, Wei J. Consumer’s intention to use self-service parcel delivery service in online retailing. Internet Research 2018;28(2):500 View
  5. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1 View
  6. van de Belt T, van Stockum P, Engelen L, Lancee J, Schrijver R, Rodríguez-Baño J, Tacconelli E, Saris K, van Gelder M, Voss A. Social media posts and online search behaviour as early-warning system for MRSA outbreaks. Antimicrobial Resistance & Infection Control 2018;7(1) View
  7. Hong Y, Liang C, Radcliff T, Wigfall L, Street R. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521 View
  8. Wiig S, Rutz S, Boyd A, Churruca K, Kleefstra S, Haraldseid-Driftland C, Braithwaite J, O’Hara J, van de Bovenkamp H. What methods are used to promote patient and family involvement in healthcare regulation? A multiple case study across four countries. BMC Health Services Research 2020;20(1) View
  9. Hawkins J, Brownstein J, Tuli G, Runels T, Broecker K, Nsoesie E, McIver D, Rozenblum R, Wright A, Bourgeois F, Greaves F. Measuring patient-perceived quality of care in US hospitals using Twitter. BMJ Quality & Safety 2016;25(6):404 View
  10. Rastegar-Mojarad M, Ye Z, Wall D, Murali N, Lin S. Collecting and Analyzing Patient Experiences of Health Care From Social Media. JMIR Research Protocols 2015;4(3):e78 View
  11. Kleefstra S, Zandbelt L, Borghans I, de Haes H, Kool R. Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands. Journal of Medical Internet Research 2016;18(7):e201 View
  12. Jiang H, Qiang M, Lin P. Assessment of online public opinions on large infrastructure projects: A case study of the Three Gorges Project in China. Environmental Impact Assessment Review 2016;61:38 View
  13. Tursunbayeva A, Franco M, Pagliari C. Use of social media for e-Government in the public health sector: A systematic review of published studies. Government Information Quarterly 2017;34(2):270 View
  14. Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122 View
  15. Kool R, Kleefstra S, Borghans I, Atsma F, van de Belt T. Influence of Intensified Supervision by Health Care Inspectorates on Online Patient Ratings of Hospitals: A Multilevel Study of More Than 43,000 Online Ratings. Journal of Medical Internet Research 2016;18(7):e198 View
  16. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1) View
  17. Rutz S, van de Bovenkamp H, Buitendijk S, Robben P, de Bont A. Inspectors’ responses to adolescents’ assessment of quality of care: a case study on involving adolescents in inspections. BMC Health Services Research 2018;18(1) View
  18. Mazanderani F, Kirkpatrick S, Ziebland S, Locock L, Powell J. Caring for care: Online feedback in the context of public healthcare services. Social Science & Medicine 2021;285:114280 View

Books/Policy Documents

  1. Aboelmaged M, Thomas S, Elsheikh S. Handbook of Research on Healthcare Administration and Management. View
  2. Miller E, Hefele J, Nadash P. Global Encyclopedia of Public Administration, Public Policy, and Governance. View
  3. Miller E, Hefele J, Nadash P. Global Encyclopedia of Public Administration, Public Policy, and Governance. View