Explore our sister journals here.

Maintenance Notice

Due to necessary scheduled maintenance, the JMIR Publications website will be unavailable from Wednesday, July 01, 2020 at 8:00 PM to 10:00 PM EST. We apologize in advance for any inconvenience this may cause you.

Who will be affected?

Citing this Article

Right click to copy or hit: ctrl+c (cmd+c on mac)

Published on 06.03.14 in Vol 16, No 3 (2014): March

This paper is in the following e-collection/theme issue:

Works citing "Evaluating User Experiences of the Secure Messaging Tool on the Veterans Affairs’ Patient Portal System"

Jolie N Haun, Jason D Lind, Stephanie L Shimada, Tracey L Martin, Robert M Gosline, Nicole Antinori, Max Stewart, Steven R Simon

J Med Internet Res 2014 (Mar 06); 16(3):e75 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.2976):

(note that this is only a small subset of citations)

  1. Haun JN, Alman AC, Melillo C, Standifer M, McMahon-Grenz J, Shin M, Lapcevic WA, Patel N, Elwy AR. Using Electronic Data Collection Platforms to Assess Complementary and Integrative Health Patient-Reported Outcomes: Feasibility Project. JMIR Medical Informatics 2020;8(6):e15609
    CrossRef
  2. Horberg MA, Blank JG, Rubenstein KB, Certa JM, Hurley LB, Kadlecik PM, Klein DB, Silverberg MJ. Impact of Alternative Encounter Types on HIV Viral Suppression Rates in an Integrated Health System. AIDS Patient Care and STDs 2018;32(11):425
    CrossRef
  3. Vreugdenhil MMT, Ranke S, de Man Y, Haan MM, Kool RB. Patient and Health Care Provider Experiences With a Recently Introduced Patient Portal in an Academic Hospital in the Netherlands: Mixed Methods Study. Journal of Medical Internet Research 2019;21(8):e13743
    CrossRef
  4. . Capsule Commentary on Cutrona et al., Improving Rates of Outpatient Influenza Vaccination Through EHR Portal Messages and Interactive Automated Calls: a Randomized Controlled Trial. Journal of General Internal Medicine 2018;33(5):745
    CrossRef
  5. Miele F, Clementi S, Gennaro R, Nicolao I, Romanelli T, Speese K, Piras EM. Text Messaging and Type 1 Diabetes Management: Qualitative Study Exploring Interactions Among Patients and Health Care Professionals. JMIR Diabetes 2019;4(2):e11343
    CrossRef
  6. Winchester DE, Shaw LJ. The importance of the patient’s voice in nuclear cardiology. Journal of Nuclear Cardiology 2021;28(4):1519
    CrossRef
  7. Etingen B, Hogan TP, Martinez RN, Shimada S, Stroupe K, Nazi K, Connolly SL, Lipschitz J, Weaver FM, Smith B. How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration. Administration and Policy in Mental Health and Mental Health Services Research 2019;46(5):596
    CrossRef
  8. Haun JN, Chavez M, Nazi KM, Antinori N. Developing a Health Information Technology Systems Matrix: A Qualitative Participatory Approach. Journal of Medical Internet Research 2016;18(10):e266
    CrossRef
  9. Sulieman L, Gilmore D, French C, Cronin RM, Jackson GP, Russell M, Fabbri D. Classifying patient portal messages using Convolutional Neural Networks. Journal of Biomedical Informatics 2017;74:59
    CrossRef
  10. Zhou L, DeAlmeida D, Parmanto B. Applying a User-Centered Approach to Building a Mobile Personal Health Record App: Development and Usability Study. JMIR mHealth and uHealth 2019;7(7):e13194
    CrossRef
  11. Kruse CS, Argueta DA, Lopez L, Nair A. Patient and Provider Attitudes Toward the Use of Patient Portals for the Management of Chronic Disease: A Systematic Review. Journal of Medical Internet Research 2015;17(2):e40
    CrossRef
  12. Saluvan M, Ozonoff A. Functionality of hospital information systems: results from a survey of quality directors at Turkish hospitals. BMC Medical Informatics and Decision Making 2018;18(1)
    CrossRef
  13. Huerta T, Fareed N, Hefner JL, Sieck CJ, Swoboda C, Taylor R, McAlearney AS. Patient Engagement as Measured by Inpatient Portal Use: Methodology for Log File Analysis. Journal of Medical Internet Research 2019;21(3):e10957
    CrossRef
  14. Shaw CL, Casterline GL, Taylor D, Fogle M, Granger B. Increasing Health Portal Utilization in Cardiac Ambulatory Patients. CIN: Computers, Informatics, Nursing 2017;35(10):512
    CrossRef
  15. Wong JIS, Steitz BD, Rosenbloom ST. Characterizing the impact of health literacy, computer ability, patient demographics, and portal usage on patient satisfaction with a patient portal. JAMIA Open 2019;2(4):456
    CrossRef
  16. Shimada SL, Zocchi MS, Hogan TP, Kertesz SG, Rotondi AJ, Butler JM, Knight SJ, DeLaughter K, Kleinberg F, Nicklas J, Nazi KM, Houston TK. Impact of Patient-Clinical Team Secure Messaging on Communication Patterns and Patient Experience: Randomized Encouragement Design Trial. Journal of Medical Internet Research 2020;22(11):e22307
    CrossRef
  17. Shimada SL, Petrakis BA, Rothendler JA, Zirkle M, Zhao S, Feng H, Fix GM, Ozkaynak M, Martin T, Johnson SA, Tulu B, Gordon HS, Simon SR, Woods SS. An analysis of patient-provider secure messaging at two Veterans Health Administration medical centers: message content and resolution through secure messaging. Journal of the American Medical Informatics Association 2017;24(5):942
    CrossRef
  18. Kuo A, Dang S. Secure Messaging in Electronic Health Records and Its Impact on Diabetes Clinical Outcomes: A Systematic Review. Telemedicine and e-Health 2016;22(9):769
    CrossRef
  19. Atherton H, Ziebland S. What do we need to consider when planning, implementing and researching the use of alternatives to face-to-face consultations in primary healthcare?. DIGITAL HEALTH 2016;2:205520761667555
    CrossRef
  20. Robinson JR, Valentine A, Carney C, Fabbri D, Jackson GP. Complexity of medical decision-making in care provided by surgeons through patient portals. Journal of Surgical Research 2017;214:93
    CrossRef
  21. Hoonakker PL, Carayon P, Cartmill RS. The impact of secure messaging on workflow in primary care: Results of a multiple-case, multiple-method study. International Journal of Medical Informatics 2017;100:63
    CrossRef
  22. Robinson SA, Zocchi MS, Netherton D, Ash A, Purington CM, Connolly SL, Vimalananda VG, Hogan TP, Shimada SL. Secure Messaging, Diabetes Self-management, and the Importance of Patient Autonomy: a Mixed Methods Study. Journal of General Internal Medicine 2020;35(10):2955
    CrossRef
  23. Siemer L, Ben Allouch S, Pieterse ME, Brusse-Keizer M, Sanderman R, Postel MG. Patients’ User Experience of a Blended Face-to-Face and Web-Based Smoking Cessation Treatment: Qualitative Study. JMIR Formative Research 2020;4(6):e14550
    CrossRef
  24. Whealin JM, Jenchura EC, Wong AC, Zulman DM. How Veterans With Post-Traumatic Stress Disorder and Comorbid Health Conditions Utilize eHealth to Manage Their Health Care Needs: A Mixed-Methods Analysis. Journal of Medical Internet Research 2016;18(10):e280
    CrossRef
  25. Sudbury-Riley L, FitzPatrick M, Schulz PJ. Exploring the Measurement Properties of the eHealth Literacy Scale (eHEALS) Among Baby Boomers: A Multinational Test of Measurement Invariance. Journal of Medical Internet Research 2017;19(2):e53
    CrossRef
  26. Kruse CS, Bolton K, Freriks G. The Effect of Patient Portals on Quality Outcomes and Its Implications to Meaningful Use: A Systematic Review. Journal of Medical Internet Research 2015;17(2):e44
    CrossRef
  27. Irizarry T, DeVito Dabbs A, Curran CR. Patient Portals and Patient Engagement: A State of the Science Review. Journal of Medical Internet Research 2015;17(6):e148
    CrossRef
  28. Brearly TW, Goodman CS, Haynes C, McDermott K, Rowland JA. Improvement of postinpatient psychiatric follow-up for veterans using telehealth. American Journal of Health-System Pharmacy 2020;77(4):288
    CrossRef
  29. Alpert JM, Dyer KE, Lafata JE. Patient-centered communication in digital medical encounters. Patient Education and Counseling 2017;100(10):1852
    CrossRef
  30. Mook PJ, Trickey AW, Krakowski KE, Majors S, Theiss MA, Fant C, Friesen MA. Exploration of Portal Activation by Patients in a Healthcare System. CIN: Computers, Informatics, Nursing 2018;36(1):18
    CrossRef
  31. Javier SJ, Troszak LK, Shimada SL, McInnes DK, Ohl ME, Avoundjian T, Erhardt TA, Midboe AM. Racial and ethnic disparities in use of a personal health record by veterans living with HIV. Journal of the American Medical Informatics Association 2019;26(8-9):696
    CrossRef
  32. Azarang A, Pakyurek M, Giroux C, Nordahl TE, Yellowlees P. Information Technologies: An Augmentation to Post-Traumatic Stress Disorder Treatment Among Trauma Survivors. Telemedicine and e-Health 2019;25(4):263
    CrossRef
  33. Lee JL, Williams CE, Baird S, Matthias MS, Weiner M. Too Many Don’ts and Not Enough Do’s? A Survey of Hospitals About Their Portal Instructions for Patients. Journal of General Internal Medicine 2020;35(4):1029
    CrossRef
  34. Chen J, Lalor J, Liu W, Druhl E, Granillo E, Vimalananda VG, Yu H. Detecting Hypoglycemia Incidents Reported in Patients’ Secure Messages: Using Cost-Sensitive Learning and Oversampling to Reduce Data Imbalance. Journal of Medical Internet Research 2019;21(3):e11990
    CrossRef
  35. Hefner JL, MacEwan SR, Biltz A, Sieck CJ. Patient portal messaging for care coordination: a qualitative study of perspectives of experienced users with chronic conditions. BMC Family Practice 2019;20(1)
    CrossRef
  36. Harrison TG, Wick J, Ahmed SB, Jun M, Manns BJ, Quinn RR, Tonelli M, Hemmelgarn BR. Patients with Chronic Kidney Disease and Their Intent to Use Electronic Personal Health Records. Canadian Journal of Kidney Health and Disease 2015;2:58
    CrossRef
  37. Yen P, Walker DM, Smith JMG, Zhou MP, Menser TL, McAlearney AS. Usability evaluation of a commercial inpatient portal. International Journal of Medical Informatics 2018;110:10
    CrossRef
  38. Ding X, Chen Y, Ding Z, Xu Y. Boundary Negotiation for Patient-Provider Communication via WeChat in China. Proceedings of the ACM on Human-Computer Interaction 2019;3(CSCW):1
    CrossRef
  39. Dang S, Thavalathil B, Ruiz D, Gómez-Orozco C, Gómez-Marín O, Levis S. A Patient Portal Intervention for Menopause Knowledge and Shared Decision-Making. Journal of Women's Health 2019;28(12):1614
    CrossRef
  40. Wallis L, Blessing P, Dalwai M, Shin SD. Integrating mHealth at point of care in low- and middle-income settings: the system perspective. Global Health Action 2017;10(sup3):1327686
    CrossRef
  41. Cronin R, Davis S, Shenson J, Chen Q, Rosenbloom S, Jackson G. Growth of Secure Messaging Through a Patient Portal as a Form of Outpatient Interaction across Clinical Specialties. Applied Clinical Informatics 2015;06(02):288
    CrossRef
  42. Lanham HJ, Leykum LK, Pugh JA. Examining the Complexity of Patient-Outpatient Care Team Secure Message Communication: Qualitative Analysis. Journal of Medical Internet Research 2018;20(7):e218
    CrossRef
  43. Hernandez BF, Morgan BJ, Ish J, Agbator LO, Lindo-Moon S, Stotler FF, Gardner CL. Communication Preferences and Satisfaction of Secure Messaging Among Patients and Providers in the Military Healthcare System. Military Medicine 2018;183(11-12):e383
    CrossRef
  44. Shenson JA, Cronin RM, Davis SE, Chen Q, Jackson GP. Rapid growth in surgeons’ use of secure messaging in a patient portal. Surgical Endoscopy 2016;30(4):1432
    CrossRef
  45. Kumar NG, Faqih AA, Feng MP, Miller RS, Pierce RA, Sharp KW, Holzman MD, Poulose BK. Using Quality Improvement Principles to Enhance Long-Term Completion of Patient-Reported Outcomes after Ventral Hernia Repair. Journal of the American College of Surgeons 2017;224(2):172
    CrossRef
  46. Heisey-Grove DM, Carretta HJ. Disparities in Secure Messaging Uptake Between Patients and Physicians: Longitudinal Analysis of Two National Cross-Sectional Surveys. Journal of Medical Internet Research 2020;22(5):e12611
    CrossRef
  47. Haun J, Chavez M, Hathaway W, Antinori N, Melillo C, Cotner BA, McMahon-Grenz J, Zilka B, Patel-Teague S, Messina W, Nazi K. Virtual Medical Modality Implementation Strategies for Patient-Aligned Care Teams to Promote Veteran-Centered Care: Protocol for a Mixed-Methods Study. JMIR Research Protocols 2018;7(8):e11262
    CrossRef
  48. Mold F, de Lusignan S. Patients’ Online Access to Their Primary Care Electronic Health Records and Linked Online Services: Implications for Research and Practice. Journal of Personalized Medicine 2015;5(4):452
    CrossRef
  49. Campos-Castillo C, Bartholomay DJ, Callahan EF, Anthony DL. Depressive Symptoms and Electronic Messaging with Health Care Providers. Society and Mental Health 2016;6(3):168
    CrossRef
  50. O’Leary KJ, Sharma RK, Killarney A, O’Hara LS, Lohman ME, Culver E, Liebovitz DM, Cameron KA. Patients’ and healthcare providers’ perceptions of a mobile portal application for hospitalized patients. BMC Medical Informatics and Decision Making 2016;16(1)
    CrossRef
  51. Riera KM, Robinson JR, Van Arendonk KJ, Jackson GP. Care Delivered by Pediatric Surgical Specialties Through Patient Portal Messaging. Journal of Surgical Research 2019;234:231
    CrossRef
  52. Steitz BD, Wong JIS, Cobb JG, Carlson B, Smith G, Rosenbloom ST. Policies and procedures governing patient portal use at an Academic Medical Center. JAMIA Open 2019;2(4):479
    CrossRef
  53. Mirsky JB, Tieu L, Lyles C, Sarkar U. A Mixed-Methods Study of Patient–Provider E-Mail Content in a Safety-Net Setting. Journal of Health Communication 2016;21(1):85
    CrossRef
  54. Sieck CJ, Hefner JL, Schnierle J, Florian H, Agarwal A, Rundell K, McAlearney AS. The Rules of Engagement: Perspectives on Secure Messaging From Experienced Ambulatory Patient Portal Users. JMIR Medical Informatics 2017;5(3):e13
    CrossRef
  55. Haun JN, Patel NR, Lind JD, Antinori N. Large-Scale Survey Findings Inform Patients’ Experiences in Using Secure Messaging to Engage in Patient-Provider Communication and Self-Care Management: A Quantitative Assessment. Journal of Medical Internet Research 2015;17(12):e282
    CrossRef
  56. Varsi C, Ekstedt M, Gammon D, Ruland CM. Using the Consolidated Framework for Implementation Research to Identify Barriers and Facilitators for the Implementation of an Internet-Based Patient-Provider Communication Service in Five Settings: A Qualitative Study. Journal of Medical Internet Research 2015;17(11):e262
    CrossRef
  57. Haun JN, Chavez M, Nazi K, Antinori N, Melillo C, Cotner BA, Hathaway W, Cook A, Wilck N, Noonan A. Veterans’ Preferences for Exchanging Information Using Veterans Affairs Health Information Technologies: Focus Group Results and Modeling Simulations. Journal of Medical Internet Research 2017;19(10):e359
    CrossRef
  58. Abd-alrazaq AA, Bewick BM, Farragher T, Gardner P. Factors that affect the use of electronic personal health records among patients: A systematic review. International Journal of Medical Informatics 2019;126:164
    CrossRef
  59. Bush RA, Connelly CD, Fuller M, Pérez A. Implementation of the Integrated Electronic Patient Portal in the Pediatric Population: A Systematic Review. Telemedicine and e-Health 2016;22(2):144
    CrossRef
  60. Nahm E, Son H, Yoon JM. Older adults' use of patient portals: Experiences, challenges, and suggestions shared through discussion board forums. Geriatric Nursing 2020;41(4):387
    CrossRef
  61. Griffin A, Skinner A, Thornhill J, Weinberger M. Patient Portals. Applied Clinical Informatics 2016;07(02):489
    CrossRef
  62. Hogan TP, Luger TM, Volkman JE, Rocheleau M, Mueller N, Barker AM, Nazi KM, Houston TK, Bokhour BG. Patient Centeredness in Electronic Communication: Evaluation of Patient-to-Health Care Team Secure Messaging. Journal of Medical Internet Research 2018;20(3):e82
    CrossRef
  63. Onuma AE, Palmer Kelly E, Chakedis J, Paredes AZ, Tsilimigras DI, Wiemann B, Johnson M, Merath K, Akgul O, Cloyd J, Pawlik TM. Patient preferences on the use of technology in cancer surveillance after curative surgery: A cross-sectional analysis. Surgery 2019;165(4):782
    CrossRef
  64. Cronin RM, Fabbri D, Denny JC, Rosenbloom ST, Jackson GP. A comparison of rule-based and machine learning approaches for classifying patient portal messages. International Journal of Medical Informatics 2017;105:110
    CrossRef
  65. Callen J, Giardina TD, Singh H, Li L, Paoloni R, Georgiou A, Runciman WB, Westbrook JI. Emergency Physicians’ Views of Direct Notification of Laboratory and Radiology Results to Patients Using the Internet: A Multisite Survey. Journal of Medical Internet Research 2015;17(3):e60
    CrossRef
  66. Atherton H, Brant H, Ziebland S, Bikker A, Campbell J, Gibson A, McKinstry B, Porqueddu T, Salisbury C. The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study. Health Services and Delivery Research 2018;6(20):1
    CrossRef
  67. Lamba AH, Muralidhar K, Jain A, Tang F, Gomez-Marin O, Levis S, Dang S. Characteristics of Women Enrolled in a Patient Portal Intervention for Menopause. Women's Health Reports 2020;1(1):500
    CrossRef
  68. Beal LL, Kolman JM, Jones SL, Khleif A, Menser T. Quantifying Patient Portal Use: Systematic Review of Utilization Metrics. Journal of Medical Internet Research 2021;23(2):e23493
    CrossRef
  69. O’Shea AMJ, Batten A, Hu EY, Augustine MR, Hogan TP, Kaboli PJ. Association of Secure Messaging with Primary Care In-Person and Telephone Visits Among Veterans: a Matched Difference-in-Difference Analysis. Journal of General Internal Medicine 2021;36(4):946
    CrossRef
  70. Esmaeilzadeh P, Dharanikota S, Mirzaei T. The role of patient engagement in patient-centric health information exchange (HIE) initiatives: an empirical study in the United States. Information Technology & People 2024;37(2):521
    CrossRef
  71. Adams S, Beatty M, Moore C, Desai A, Bartlett L, Culbert E, Cohen E, Stinson J, Orkin J. Perspectives on team communication challenges in caring for children with medical complexity. BMC Health Services Research 2021;21(1)
    CrossRef
  72. Freise L, Neves AL, Flott K, Harrison P, Kelly J, Darzi A, Mayer EK. Assessment of Patients’ Ability to Review Electronic Health Record Information to Identify Potential Errors: Cross-sectional Web-Based Survey. JMIR Formative Research 2021;5(2):e19074
    CrossRef
  73. Mao CM, Hovick SR. Adding Affordances and Communication Efficacy to the Technology Acceptance Model to Study the Messaging Features of Online Patient Portals among Young Adults. Health Communication 2022;37(3):307
    CrossRef
  74. Zhang T, Shen N, Booth R, LaChance J, Jackson B, Strudwick G. Supporting the use of patient portals in mental health settings: a scoping review. Informatics for Health and Social Care 2022;47(1):62
    CrossRef
  75. Chartash D, Sharifi M, Emerson B, Frank R, Schoenfeld EM, Tanner J, Brandt C, Taylor RA. Documentation of Shared Decisionmaking in the Emergency Department. Annals of Emergency Medicine 2021;78(5):637
    CrossRef
  76. Baek J, Simon-Friedt B, Lopez A, Kolman JM, Nicolas J, Jones SL, Phillips RA, Menser T. Assessing Patient Needs During Natural Disasters: Mixed Methods Analysis of Portal Messages Sent During Hurricane Harvey. Journal of Medical Internet Research 2021;23(9):e31264
    CrossRef
  77. Haun JN, Cotner BA, Melillo C, Panaite V, Messina W, Patel-Teague S, Zilka B. Proactive integrated virtual healthcare resource use in primary care. BMC Health Services Research 2021;21(1)
    CrossRef
  78. Reynolds TL, Zhang J, Zheng K, Chen Y. Unpacking the Use of Laboratory Test Results in an Online Health Community throughout the Medical Care Trajectory. Proceedings of the ACM on Human-Computer Interaction 2022;6(CSCW2):1
    CrossRef
  79. Choudhury A, Elkefi S, Strachna O, Asan O. Effect of patient portals on perception of care quality, general health, and mental health: An exploratory analysis. Human Factors in Healthcare 2022;2:100018
    CrossRef
  80. Lalor JP, Wu H, Mazor KM, Yu H. Evaluating the efficacy of NoteAid on EHR note comprehension among US Veterans through Amazon Mechanical Turk. International Journal of Medical Informatics 2023;172:105006
    CrossRef
  81. Flickinger TE, Waselewski M, Tabackman A, Huynh J, Hodges J, Otero K, Schorling K, Ingersoll K, Tiouririne NA, Dillingham R. Communication between patients, peers, and care providers through a mobile health intervention supporting medication-assisted treatment for opioid use disorder. Patient Education and Counseling 2022;105(7):2110
    CrossRef
  82. Brady JE, Linsky AM, Simon SR, Yeksigian K, Rubin A, Zillich AJ, Russ-Jara AL. The Perceived Effectiveness of Secure Messaging for Medication Reconciliation During Transitions of Care: Semistructured Interviews With Patients. JMIR Human Factors 2022;9(3):e36652
    CrossRef
  83. Hefner JL, Sieck CJ, Walker DM. Patient and physician perspectives on training to improve communication through secure messaging. Health Care Management Review 2022;47(1):3
    CrossRef
  84. Yang R, Zeng K, Jiang Y. Prevalence, Factors, and Association of Electronic Communication Use With Patient-Perceived Quality of Care From the 2019 Health Information National Trends Survey 5-Cycle 3: Exploratory Study. Journal of Medical Internet Research 2022;24(2):e27167
    CrossRef
  85. Salsbury SA, Twist E, Wallace RB, Vining RD, Goertz CM, Long CR. Care Outcomes for Chiropractic Outpatient Veterans (COCOV): a qualitative study with veteran stakeholders from a pilot trial of multimodal chiropractic care. Pilot and Feasibility Studies 2022;8(1)
    CrossRef
  86. Davoudi A, Lee NS, Luong T, Delaney T, Asch E, Chaiyachati K, Mowery D. Identifying Medication-Related Intents From a Bidirectional Text Messaging Platform for Hypertension Management Using an Unsupervised Learning Approach: Retrospective Observational Pilot Study. Journal of Medical Internet Research 2022;24(6):e36151
    CrossRef
  87. Haun JN, Panaite V, Cotner BA, Melillo C, Venkatachalam HH, Fowler CA, Zilka B, Messina W. Provider reported value and use of virtual resources in extended primary care prior to and during COVID-19. BMC Health Services Research 2022;22(1)
    CrossRef
  88. Haun JN, Melillo C, Schneider T, Merzier MM, Klanchar SA, Fowler CA, Benzinger RC. User Testing of the Veteran Delegation Tool: Qualitative Inquiry. Journal of Medical Internet Research 2023;25:e40634
    CrossRef
  89. Madujibeya I, Lennie TA, Pelzel J, Moser DK. Patients’ Experiences Using a Mobile Health App for Self-Care of Heart Failure in a Real-World Setting: Qualitative Analysis. JMIR Formative Research 2023;7:e39525
    CrossRef
  90. Nouri S, Lyles CR, Sherwin EB, Kuznia M, Rubinsky AD, Kemper KE, Nguyen OK, Sarkar U, Schillinger D, Khoong EC. Visit and Between-Visit Interaction Frequency Before and After COVID-19 Telehealth Implementation. JAMA Network Open 2023;6(9):e2333944
    CrossRef
  91. Reynolds TL, Cobb JG, Steitz BD, Ancker JS, Rosenbloom ST. The State-of-the-Art of Patient Portals: Adapting to External Factors, Addressing Barriers, and Innovating. Applied Clinical Informatics 2023;14(04):654
    CrossRef
  92. Beck JH, Sandefur EP, Vest MO, Yu-Shan AA, Peterman N, Apel PJ. Changes in Management at the Postoperative Visit After In-Office Wide Awake Local Anesthetic No Tourniquet Carpal Tunnel Release. The Journal of Hand Surgery 2023;
    CrossRef
  93. Haderlein TP, Guzman-Clark J, Dardashti NS, McMahon N, Duran EL, Haun JN, Robinson SA, Blok AC, Cutrona SL, Lindsay JA, Armstrong CM, Nazi KM, Shimada SL, Wilck NR, Reilly E, Kuhn E, Hogan TP. Improving Veteran Engagement with Virtual Care Technologies: a Veterans Health Administration State of the Art Conference Research Agenda. Journal of General Internal Medicine 2024;39(S1):21
    CrossRef