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The NORDeHEALTH 2022 Patient Survey: Cross-Sectional Study of National Patient Portal Users in Norway, Sweden, Finland, and Estonia

The NORDeHEALTH 2022 Patient Survey: Cross-Sectional Study of National Patient Portal Users in Norway, Sweden, Finland, and Estonia

Maria Hägglund, Anna Kharko, Josefin Hagström, Annika Bärkås, Charlotte Blease, Åsa Cajander, Catherine DesRoches, Asbjørn Johansen Fagerlund, Barbara Haage, Isto Huvila, Iiris Hörhammer, Bridget Kane, Gunnar O Klein, Eli Kristiansen, Kerli Luks, Jonas Moll, Irene Muli, Eline Hovstad Raphaug, Hanife Rexhepi, Sara Riggare, Peeter Ross, Isabella Scandurra, Saija Simola, Hedvig Soone, Bo Wang, Maedeh Ghorbanian Zolbin, Rose-Mharie Åhlfeldt, Sari Kujala, Monika Alise Johansen

J Med Internet Res 2023;25:e47573

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Patients' Experiences of Web-Based Access to Electronic Health Records in Finland: Cross-sectional Survey

Patients' Experiences of Web-Based Access to Electronic Health Records in Finland: Cross-sectional Survey

In addition, Johansen et al [14] found that 25.6% of administrative staff and 15.4% of health care professionals had received feedback from patients or their relatives regarding mistakes or missing information in their EHR. In our study, the number of serious mistakes was seldom mentioned, which was not the case in a recent US survey [45] with 29,656 respondents, in which 1 in 5 patients reported finding a mistake, and 40% perceived the mistake to be serious.

Sari Kujala, Iiris Hörhammer, Akseli Väyrynen, Mari Holmroos, Mirva Nättiaho-Rönnholm, Maria Hägglund, Monika Alise Johansen

J Med Internet Res 2022;24(6):e37438

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