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Patients' Experiences of Web-Based Access to Electronic Health Records in Finland: Cross-sectional Survey

Patients' Experiences of Web-Based Access to Electronic Health Records in Finland: Cross-sectional Survey

In addition, Johansen et al [14] found that 25.6% of administrative staff and 15.4% of health care professionals had received feedback from patients or their relatives regarding mistakes or missing information in their EHR. In our study, the number of serious mistakes was seldom mentioned, which was not the case in a recent US survey [45] with 29,656 respondents, in which 1 in 5 patients reported finding a mistake, and 40% perceived the mistake to be serious.

Sari Kujala, Iiris Hörhammer, Akseli Väyrynen, Mari Holmroos, Mirva Nättiaho-Rönnholm, Maria Hägglund, Monika Alise Johansen

J Med Internet Res 2022;24(6):e37438