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Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research

Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research

Rowley and Johnson [36] stated that trust is “a precursor to successful and effective adoption, interaction and ongoing commitment in the digital space” (p. 494). On the other hand, credibility can be defined as “a characteristic defined by reader judgments, (...) not necessarily equivalent to the actual quality of the information, such as its accuracy or truthfulness” ([37], p. 240).

Laura Sbaffi, Jennifer Rowley

J Med Internet Res 2017;19(6):e218