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Citing this Article

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Published on 13.12.16 in Vol 18, No 12 (2016): December

This paper is in the following e-collection/theme issue:

Works citing "Association Between Physician Online Rating and Quality of Care"

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.6612):

(note that this is only a small subset of citations)

  1. . Investigating bias in the online physician reviews published on healthcare organizations' websites. Decision Support Systems 2019;118:70
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  2. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
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  3. Han X, Li B, Zhang T, Qu J. Factors Associated With the Actual Behavior and Intention of Rating Physicians on Physician Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2020;22(6):e14417
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  4. Zhang J, Omar A, Mesfin A. Online Ratings of Spine Surgeons. Spine 2018;43(12):E722
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  5. Bujnowska-Fedak MM, Węgierek P. The Impact of Online Health Information on Patient Health Behaviours and Making Decisions Concerning Health. International Journal of Environmental Research and Public Health 2020;17(3):880
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  6. Calixto NE, Chiao W, Durr ML, Jiang N. Factors Impacting Online Ratings for Otolaryngologists. Annals of Otology, Rhinology & Laryngology 2018;127(8):521
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  7. Chen J, Presson A, Zhang C, Ray D, Finlayson S, Glasgow R. Online physician review websites poorly correlate to a validated metric of patient satisfaction. Journal of Surgical Research 2018;227:1
    CrossRef
  8. Okike K, Uhr NR, Shin SYM, Xie KC, Kim CY, Funahashi TT, Kanter MH. A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System. Journal of General Internal Medicine 2019;34(11):2575
    CrossRef
  9. Liu JJ, Matelski JJ, Bell CM. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76
    CrossRef
  10. Widmer RJ, Shepard M, Aase LA, Wald JT, Pruthi S, Timimi FK. The Impact of Social Media on Negative Online Physician Reviews: an Observational Study in a Large, Academic, Multispecialty Practice. Journal of General Internal Medicine 2019;34(1):98
    CrossRef
  11. Wang L, Yan L, Guo X, Heim GR. Modeling Physicianss Dynamic Behaviors in an Online Healthcare Community: An Empirical Study Using a Vector Autoregression Approach. SSRN Electronic Journal 2017;
    CrossRef
  12. Hong YA, Liang C, Radcliff TA, Wigfall LT, Street RL. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521
    CrossRef
  13. Shah AM, Yan X, Shah SAA, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925
    CrossRef
  14. Smith ER, Clarke C, Linnemeyer S, Singer M. What Do Your Patients Think of You? An Analysis of 84 230 Physician Review Website Reviews in Ophthalmology. Ophthalmology 2020;127(3):426
    CrossRef
  15. Shan W, Wang Y, Luan J, Tang P. The Influence of Physician Information on Patients’ Choice of Physician in mHealth Services Using China’s Chunyu Doctor App: Eye-Tracking and Questionnaire Study. JMIR mHealth and uHealth 2019;7(10):e15544
    CrossRef
  16. McGrath RJ, Priestley JL, Zhou Y, Culligan PJ. The Validity of Online Patient Ratings of Physicians: Analysis of Physician Peer Reviews and Patient Ratings. Interactive Journal of Medical Research 2018;7(1):e8
    CrossRef
  17. Rotman LE, Alford EN, Shank CD, Dalgo C, Stetler WR. Is There an Association Between Physician Review Websites and Press Ganey Survey Results in a Neurosurgical Outpatient Clinic?. World Neurosurgery 2019;132:e891
    CrossRef
  18. Paul MJ, Dredze M. Social Monitoring for Public Health. Synthesis Lectures on Information Concepts, Retrieval, and Services 2017;9(5):1
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  19. Cloney M, Hopkins B, Shlobin N, Dahdaleh NS. Online Ratings of Neurosurgeons: An Examination of Web Data and its Implications. Neurosurgery 2018;83(6):1143
    CrossRef
  20. Kranzbühler A, Kleijnen MHP, Verlegh PWJ, Teerling M. When Similarity Beats Expertise—Differential Effects of Patient and Expert Ratings on Physician Choice: Field and Experimental Study. Journal of Medical Internet Research 2019;21(6):e12454
    CrossRef
  21. Sargent SK, Waldman R. The Patient Experience and Safety. Obstetrics and Gynecology Clinics of North America 2019;46(2):199
    CrossRef
  22. Zillioux J, Pike CW, Sharma D, Rapp DE. Analysis of Online Urologist Ratings: Are Rating Differences Associated With Subspecialty?. Journal of Patient Experience 2020;7(6):1062
    CrossRef
  23. Wang J, Chiu Y, Yu H, Hsu Y. Understanding a Nonlinear Causal Relationship Between Rewards and Physicians’ Contributions in Online Health Care Communities: Longitudinal Study. Journal of Medical Internet Research 2017;19(12):e427
    CrossRef
  24. Yaraghi N, Wang W, Gao G, Agarwal R. How Online Quality Ratings Influence Patients’ Choice of Medical Providers: Controlled Experimental Survey Study. Journal of Medical Internet Research 2018;20(3):e99
    CrossRef
  25. Melone G, Brodell J, Hernandez C, Menga E, Balkissoon R, Liu X, Zhang J, Mesfin A. Online ratings of spinal deformity surgeons: analysis of 634 surgeons. Spine Deformity 2020;8(1):17
    CrossRef
  26. Murphy GP, Awad MA, Tresh A, Gaither TW, Osterberg EC, Baradaran N, Breyer BN. Association of Patient Volume With Online Ratings of California Urologists. JAMA Surgery 2018;153(7):685
    CrossRef
  27. Daskivich T, Luu M, Noah B, Fuller G, Anger J, Spiegel B. Differences in Online Consumer Ratings of Health Care Providers Across Medical, Surgical, and Allied Health Specialties: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2018;20(5):e176
    CrossRef
  28. Huber SA, Priestley J, Kasabwala K, Gadidov B, Culligan P. Understanding Your Online Ratings: A Methodological Analysis Using Urogynecologists in the United States. Female Pelvic Medicine & Reconstructive Surgery 2019;25(2):193
    CrossRef
  29. Ahmed A, Ali H. Modeling patient preference in an operating room scheduling problem. Operations Research for Health Care 2020;25:100257
    CrossRef
  30. Murphy GP, Awad MA, Osterberg EC, Gaither TW, Chumnarnsongkhroh T, Washington SL, Breyer BN. Web-Based Physician Ratings for California Physicians on Probation. Journal of Medical Internet Research 2017;19(8):e254
    CrossRef
  31. Deng Z, Hong Z, Zhang W, Evans R, Chen Y. The Effect of Online Effort and Reputation of Physicians on Patients’ Choice: 3-Wave Data Analysis of China’s Good Doctor Website. Journal of Medical Internet Research 2019;21(3):e10170
    CrossRef
  32. Pike CW, Zillioux J, Rapp D. Online Ratings of Urologists: Comprehensive Analysis. Journal of Medical Internet Research 2019;21(7):e12436
    CrossRef
  33. Goshtasbi K, Lehrich BM, Abouzari M, Bazyani D, Abiri A, Papagiannopoulos P, Tajudeen BA, Kuan EC. Academic Rhinologists’ Online Rating and Perception, Scholarly Productivity, and Industry Payments. American Journal of Rhinology & Allergy 2021;35(3):341
    CrossRef
  34. Goshtasbi K, Lehrich BM, Moshtaghi O, Abouzari M, Sahyouni R, Bagheri K, Moshtaghi A, Tajran SD, Lee L, Lin HW, Djalilian HR. Patients’ Online Perception and Ratings of Neurotologists. Otology & Neurotology 2019;40(1):139
    CrossRef
  35. Schulz PJ, Rothenfluh F. Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors. Journal of Medical Internet Research 2020;22(4):e14134
    CrossRef
  36. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1)
    CrossRef
  37. Shandley LM, Hipp HS, Anderson-Bialis J, Anderson-Bialis D, Boulet SL, McKenzie LJ, Kawwass JF. Patient-centered care: factors associated with reporting a positive experience at United States fertility clinics. Fertility and Sterility 2020;113(4):797
    CrossRef
  38. Liu JJ, Goldberg HR, Lentz EJ, Matelski JJ, Alam A, Bell CM. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708
    CrossRef
  39. Wang L, Yan L, Zhou T, Guo X, Heim GR. Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study. Information Systems Research 2020;31(2):537
    CrossRef
  40. Widmer RJ, Maurer MJ, Nayar VR, Aase LA, Wald JT, Kotsenas AL, Timimi FK, Harper CM, Pruthi S. Online Physician Reviews Do Not Reflect Patient Satisfaction Survey Responses. Mayo Clinic Proceedings 2018;93(4):453
    CrossRef
  41. Pruvis TE, Holzman S, Hess DK, Levin SC, Maher DP. Online Ratings of Pain Physicians in a Regional Population: What Matters?. Pain Medicine 2020;21(9):1743
    CrossRef
  42. Zhao HH, Luu M, Spiegel B, Daskivich TJ. Correlation of Online Physician Rating Subscores and Association With Overall Satisfaction: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2020;22(10):e11258
    CrossRef
  43. Manrique OJ, Bustos SS, Bustos VP, Mascaro AA, Ciudad P, Forte AJ, Del Corral G, Kim EA, Langstein HN. Building a Multidisciplinary Academic Surgical Gender-affirmation Program: Lessons Learned. Plastic and Reconstructive Surgery - Global Open 2021;9(3):e3478
    CrossRef
  44. Khanna K, Diab M. Physician Ratings: Determinants, Accuracy, and Impact. Journal of Bone and Joint Surgery 2021;103(7):e27
    CrossRef
  45. Han X, Du JT, Zhang T, Han W, Zhu Q. How online ratings and trust influence health consumers’ physician selection intentions: An experimental study. Telematics and Informatics 2021;62:101631
    CrossRef
  46. Sama AJ, Matichak DP, Schiller NC, Li DJ, Donnally CJ, Damodar D, Cole BJ. The impact of social media presence, age, and patient reported wait times on physician review websites for sports medicine surgeons. Journal of Clinical Orthopaedics and Trauma 2021;21:101502
    CrossRef
  47. Hyman DA, Liu J, Black BS. Should Patients Use Online Reviews to Pick Their Doctor? Lessons from Illinois and Indiana. SSRN Electronic Journal 2021;
    CrossRef
  48. Roth CB, Papassotiropoulos A, Brühl AB, Lang UE, Huber CG. Psychiatry in the Digital Age: A Blessing or a Curse?. International Journal of Environmental Research and Public Health 2021;18(16):8302
    CrossRef
  49. Guetz B, Bidmon S. The Impact of Social Influence on the Intention to Use Physician Rating Websites: Moderated Mediation Analysis Using a Mixed Methods Approach. Journal of Medical Internet Research 2022;24(11):e37505
    CrossRef
  50. Placona AM, Rathert C. Are Online Patient Reviews Associated With Health Care Outcomes? A Systematic Review of the Literature. Medical Care Research and Review 2022;79(1):3
    CrossRef
  51. Lamano JB, Riestenberg RA, Haskell-Mendoza AP, Lee D, Sharp MT, Bloch O. Correlation between social media utilization by academic neurosurgery departments and higher online patient ratings. Journal of Neurosurgery 2022;136(6):1760
    CrossRef
  52. Tang W, Si Y, Xue H, Liao H, Xie Y, Xu D, Smith MK, Yip W, Cheng W, Tian J, Sylvia S. The quality of direct-to-consumer telemedicine consultations for sexually transmitted infections in China: An analysis of visits by standardized patients (Preprint). Interactive Journal of Medical Research 2022;
    CrossRef
  53. Shah AM, Muhammad W, Lee K. Investigating the effect of service feedback and physician popularity on physician demand in the virtual healthcare environment. Information Technology & People 2023;36(3):1356
    CrossRef
  54. Murasko MJ, Ivanov DV, Roe AK, Kamal RN, Amanatullah DF. Patient Satisfaction Scores Are a Poor Metric of Orthopedic Care. Orthopedics 2022;45(3)
    CrossRef
  55. He Y, Guo X, Wu T, Vogel D. The effect of interactive factors on online health consultation review deviation: An empirical investigation. International Journal of Medical Informatics 2022;163:104781
    CrossRef
  56. Li X, Chou S, Deily ME, Qian M. Comparing the Impact of Online Ratings and Report Cards on Patient Choice of Cardiac Surgeon: Large Observational Study. Journal of Medical Internet Research 2021;23(10):e28098
    CrossRef
  57. Zhou Y, Zhu L, Wu C, Huang S, Wang Q. Do the rich grow richer? An empirical analysis of the Matthew effect in an online healthcare community. Electronic Commerce Research and Applications 2022;52:101125
    CrossRef
  58. Hsu Y, Chiu Y, Wang J, Liu H. Impacts of physician promotion on the online healthcare community: Using a difference-in-difference approach. DIGITAL HEALTH 2022;8:205520762211063
    CrossRef
  59. Saifee DH, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659
    CrossRef
  60. Kozikowski A, Morton-Rias D, Mauldin S, Jeffery C, Kavanaugh K, Barnhill G. Choosing a Provider: What Factors Matter Most to Consumers and Patients?. Journal of Patient Experience 2022;9:237437352210741
    CrossRef
  61. Dang Y, Guo S, Song H, Li Y. Setting goal difficulty in monetary incentives to physicians: evidence from an online health knowledge-sharing platform. Information Technology & People 2024;37(2):605
    CrossRef
  62. Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments. Information Systems Research 2023;34(2):629
    CrossRef
  63. Mao Y, Li Y, McGarry B, Wang J, Temkin‐Greener H. Are online reviews of assisted living communities associated with patient‐centered outcomes?. Journal of the American Geriatrics Society 2023;71(5):1505
    CrossRef
  64. Watson RT, Plangger K, Pitt L, Tiwana A. A Theory of Information Compression: When Judgments Are Costly. Information Systems Research 2023;34(3):1089
    CrossRef
  65. Hyman DA, Liu J, Black BS. Should patients use online reviews to pick their doctors and hospitals?. Journal of Empirical Legal Studies 2022;19(4):897
    CrossRef
  66. Romere CM, Shah RF. Discordance in online commercial ratings of orthopaedic surgeons: a retrospective review of online rating scores. Current Orthopaedic Practice 2023;34(1):53
    CrossRef
  67. Haynes D, Pampari A, Topham C, Schwarzenberger K, Heath M, Zou J, Greiling TM. Patient Experience Surveys Reveal Gender-Biased Descriptions of Their Care Providers. Journal of Medical Systems 2021;45(10)
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  68. Stanbouly D, Rahhal Z, Talis A, Stanbouly R, Baron M, Arce K, Chandra SR. Assessing reviews of academic oral and maxillofacial surgeons within the US on Healthgrades. Oral and Maxillofacial Surgery 2023;28(1):323
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  69. Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultations? An Empirical Investigation of How It Impacts Offline Appointments. SSRN Electronic Journal 2022;
    CrossRef
  70. Guetz B, Bidmon S. The Credibility of Physician Rating Websites: A Systematic Literature Review. Health Policy 2023;132:104821
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  71. Liu H, Zhang Y, Li Y, Albright K. Better interaction performance attracts more chronic patients? Evidence from an online health platform. Information Processing & Management 2023;60(4):103413
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  72. Zaki P, Shenoy G, Gou J, Raj V, Howell K. Radiation Oncologist Perceptions and Utilization of Digital Patient Assessment Platforms. Applied Radiation Oncology 2020;
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  73. Li X, Luo Y, Wang H, Lin J, Deng B. Doctor selection based on aspect-based sentiment analysis and neutrosophic TOPSIS method. Engineering Applications of Artificial Intelligence 2023;124:106599
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  74. Hitchman KJ, Baumann AN, Glasgow WR, Rivera KG, Anastasio AT, Walley KC, Baldwin KD. An Analysis of Negative One-star Patient Reviews and Complaints for Pediatric Orthopaedic Surgeons throughout the United States: A Retrospective Study. Journal of Pediatric Orthopaedics 2024;44(2):129
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  75. Hitchman KJ, Anastasio AT, Baumann AN, Welch SE, Walley KC, Klifto CS. Examining One-Star Reviews in Orthopaedic Hand Surgeons in Large U.S. Cities. Journal of Wrist Surgery 2024;
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  76. Han X, Lin Y, Han W, Liao K, Mei K. Effect of Negative Online Reviews and Physician Responses on Health Consumers’ Choice: Experimental Study. Journal of Medical Internet Research 2024;26:e46713
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  77. Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566
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  78. Si Y, Xue H, Liao H, Xie Y, Xu D, Smith MK, Yip W, Cheng W, Tian J, Tang W, Sylvia S. The quality of telemedicine consultations for sexually transmitted infections in China. Health Policy and Planning 2024;39(3):307
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  79. Vought V, Vought R, Lee AS, Zhou I, Garneni M, Greenstein SA. Application of sentiment and word frequency analysis of physician review sites to evaluate refractive surgery care. Advances in Ophthalmology Practice and Research 2024;4(2):78
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  80. Kim JK, Tawk K, Kim JM, Shahbaz H, Lipton JA, Haidar YM, Tjoa T, Abouzari M. Online ratings and narrative comments of American Head and Neck Society surgeons. Head & Neck 2024;
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  81. Garcia JR, Yu SE, Rohatgi AP, Pollock JR, Naples JG. The majority of negative online otolaryngology reviews are non-clinical. American Journal of Otolaryngology 2024;:104335
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According to Crossref, the following books are citing this article (DOI 10.2196/jmir.6612):

  1. . Cognitive Errors and Diagnostic Mistakes. 2019. Chapter 22:369
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  2. A. Woodfin A, K. Antony A. Breast Cancer and Breast Reconstruction. 2020. Chapter 5
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  3. Alejandro Rodriguez H, Pellegrini CA. Surgical Ethics. 2019. Chapter 16:171
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