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Citing this Article

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Published on 05.08.16 in Vol 18, No 8 (2016): August

This paper is in the following e-collection/theme issue:

Works citing "Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study"

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.5865):

(note that this is only a small subset of citations)

  1. McGowan M, Reid B. Using the Plan, Do, Study, Act cycle to enhance a patient feedback system for older adults. British Journal of Nursing 2018;27(16):936
    CrossRef
  2. McLennan S, Strech D, Kahrass H. Why are so few patients rating their physicians on German physician rating websites? A qualitative study. BMC Health Services Research 2018;18(1)
    CrossRef
  3. Zhang W, Deng Z, Hong Z, Evans R, Ma J, Zhang H. Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website. Journal of Medical Internet Research 2018;20(1):e35
    CrossRef
  4. Boylan A, Turk A, van Velthoven MH, Powell J. Online patient feedback as a measure of quality in primary care: a multimethod study using correlation and qualitative analysis. BMJ Open 2020;10(2):e031820
    CrossRef
  5. Rothenfluh F, Schulz PJ. Content, Quality, and Assessment Tools of Physician-Rating Websites in 12 Countries: Quantitative Analysis. Journal of Medical Internet Research 2018;20(6):e212
    CrossRef
  6. McLennan S, Strech D, Meyer A, Kahrass H. Public Awareness and Use of German Physician Ratings Websites: Cross-Sectional Survey of Four North German Cities. Journal of Medical Internet Research 2017;19(11):e387
    CrossRef
  7. Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122
    CrossRef
  8. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243
    CrossRef
  9. Khanbhai M, Flott K, Darzi A, Mayer E. Evaluating Digital Maturity and Patient Acceptability of Real-Time Patient Experience Feedback Systems: Systematic Review. Journal of Medical Internet Research 2019;21(1):e9076
    CrossRef
  10. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
    CrossRef
  11. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830
    CrossRef
  12. Shah AM, Yan X, Tariq S, Ali M. What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach. Information Processing & Management 2021;58(3):102516
    CrossRef
  13. Liu J, Zhang X, Kong J, Wu L. The Impact of Teammates’ Online Reputations on Physicians’ Online Appointment Numbers: A Social Interdependency Perspective. Healthcare 2020;8(4):509
    CrossRef
  14. Baines R, Underwood F, O’Keeffe K, Saunders J, Jones RB. Implementing online patient feedback in a ‘special measures’ acute hospital: A case study using Normalisation Process Theory. DIGITAL HEALTH 2021;7:205520762110059
    CrossRef
  15. Montgomery CM, Powell J, Mahtani K, Boylan A. Turning the gaze: Digital patient feedback and the silent pathology of the NHS. Sociology of Health & Illness 2022;44(2):290
    CrossRef
  16. Bjertnæs , Iversen HH, Norman R, Valderas JM. Web-Based Public Ratings of General Practitioners in Norway: Validation Study. JMIR Formative Research 2023;7:e38932
    CrossRef