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Citing this Article

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Published on 08.12.15 in Vol 17, No 12 (2015): December

This paper is in the following e-collection/theme issue:

Works citing "General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England"

Salma Patel, Rebecca Cain, Kevin Neailey, Lucy Hooberman

J Med Internet Res 2015 (Dec 08); 17(12):e276 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.4989):

(note that this is only a small subset of citations)

  1. Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122
    CrossRef
  2. Zhang W, Deng Z, Hong Z, Evans R, Ma J, Zhang H. Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website. Journal of Medical Internet Research 2018;20(1):e35
    CrossRef
  3. . Webcare in healthcare: providers' responses to patients' online reviews. British Journal of Healthcare Management 2019;25(10):1
    CrossRef
  4. Turk A, Fleming J, Powell J, Atherton H. Exploring UK doctors’ attitudes towards online patient feedback: Thematic analysis of survey data. DIGITAL HEALTH 2020;6:205520762090814
    CrossRef
  5. Rothenfluh F, Schulz PJ. Content, Quality, and Assessment Tools of Physician-Rating Websites in 12 Countries: Quantitative Analysis. Journal of Medical Internet Research 2018;20(6):e212
    CrossRef
  6. Asanad K, Parameshwar PS, Houman J, Spiegel BM, Daskivich TJ, Anger JT. Online Physician Reviews in Female Pelvic Medicine and Reconstructive Surgery: What Do Patients Really Want?. Female Pelvic Medicine & Reconstructive Surgery 2018;24(2):109
    CrossRef
  7. . The Content and Nature of Narrative Comments on Swiss Physician Rating Websites: Analysis of 849 Comments. Journal of Medical Internet Research 2019;21(9):e14336
    CrossRef
  8. . Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816
    CrossRef
  9. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
    CrossRef
  10. Boylan A, Turk A, van Velthoven MH, Powell J. Online patient feedback as a measure of quality in primary care: a multimethod study using correlation and qualitative analysis. BMJ Open 2020;10(2):e031820
    CrossRef
  11. Atherton H, Fleming J, Williams V, Powell J. Online patient feedback: a cross-sectional survey of the attitudes and experiences of United Kingdom health care professionals. Journal of Health Services Research & Policy 2019;24(4):235
    CrossRef
  12. . Do online reviews diminish physician authority? The case of cosmetic surgery in the U.S.. Social Science & Medicine 2017;181:1
    CrossRef
  13. Carbonell G, Meshi D, Brand M. The Use of Recommendations on Physician Rating Websites: The Number of Raters Makes the Difference When Adjusting Decisions. Health Communication 2019;34(13):1653
    CrossRef
  14. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830
    CrossRef
  15. Holliday AM, Kachalia A, Meyer GS, Sequist TD. Physician and Patient Views on Public Physician Rating Websites: A Cross-Sectional Study. Journal of General Internal Medicine 2017;32(6):626
    CrossRef
  16. McLennan S, Strech D, Reimann S. Developments in the Frequency of Ratings and Evaluation Tendencies: A Review of German Physician Rating Websites. Journal of Medical Internet Research 2017;19(8):e299
    CrossRef
  17. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217
    CrossRef
  18. Dudhwala F, Boylan A, Williams V, Powell J. VIEWPOINT: What counts as online patient feedback, and for whom?. DIGITAL HEALTH 2017;3:205520761772818
    CrossRef
  19. Schulz PJ, Rothenfluh F. Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors. Journal of Medical Internet Research 2020;22(4):e14134
    CrossRef
  20. Speed E, Davison C, Gunnell C. The anonymity paradox in patient engagement: reputation, risk and web-based public feedback: Table 1. Medical Humanities 2016;42(2):135
    CrossRef
  21. Murphy GP, Awad MA, Osterberg EC, Gaither TW, Chumnarnsongkhroh T, Washington SL, Breyer BN. Web-Based Physician Ratings for California Physicians on Probation. Journal of Medical Internet Research 2017;19(8):e254
    CrossRef
  22. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
    CrossRef
  23. Loo J, Greaves G, Lewis PJ. Exploring patients’ pharmacy stories: an analysis of online feedback. International Journal of Clinical Pharmacy 2021;43(6):1584
    CrossRef
  24. Mao B, Li C. A good dentist or not: understanding the role of storytelling in online dentist reviews. Online Information Review 2022;46(2):356
    CrossRef
  25. Mazanderani F, Kirkpatrick SF, Ziebland S, Locock L, Powell J. Caring for care: Online feedback in the context of public healthcare services. Social Science & Medicine 2021;285:114280
    CrossRef
  26. Kasaven LS, Saso S, Ben Nagi J, Joash K, Yazbek J, Richard Smith J, Bourne T, Jones BP. TOGadvisor: the role of online feedback in obstetrics and gynaecology. The Obstetrician & Gynaecologist 2022;24(1):7
    CrossRef
  27. Griffith L, Boylan A. An ailing system: When health data is not as healthy as it seems. The Sociological Review Magazine 2022;
    CrossRef
  28. Hasselgren A, Kralevska K, Gligoroski D, Faxvaag A. Medical Students’ Perceptions of a Blockchain-Based Decentralized Work History and Credentials Portfolio: Qualitative Feasibility Study. JMIR Formative Research 2021;5(10):e33113
    CrossRef
  29. Gillespie A, Reader TW. Online patient feedback as a safety valve: An automated language analysis of unnoticed and unresolved safety incidents. Risk Analysis 2023;43(7):1463
    CrossRef
  30. Bjertnæs , Iversen HH, Norman R, Valderas JM. Web-Based Public Ratings of General Practitioners in Norway: Validation Study. JMIR Formative Research 2023;7:e38932
    CrossRef
  31. Montgomery CM, Powell J, Mahtani K, Boylan A. Turning the gaze: Digital patient feedback and the silent pathology of the NHS. Sociology of Health & Illness 2022;44(2):290
    CrossRef

According to Crossref, the following books are citing this article (DOI 10.2196/jmir.4989):

  1. . Co-Production of Public Services and Outcomes. 2021. Chapter 4:177
    CrossRef
  2. Marisa Ferreira Gomes C, Paula Castro Amorim M, Jorge Ferreira Rodrigues M. e-Services. 2021. Chapter 5
    CrossRef