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Citing this Article

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Published on 09.04.15 in Vol 17, No 4 (2015): April

This paper is in the following e-collection/theme issue:

Works citing "Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment"

Sonja Grabner-Kräuter, Martin KJ Waiguny

J Med Internet Res 2015 (Apr 09); 17(4):e93 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.3991):

(note that this is only a small subset of citations)

  1. McGrath RJ, Priestley JL, Zhou Y, Culligan PJ. The Validity of Online Patient Ratings of Physicians: Analysis of Physician Peer Reviews and Patient Ratings. Interactive Journal of Medical Research 2018;7(1):e8
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  2. Li S, Hubner A. The Impact of Web-Based Ratings on Patient Choice of a Primary Care Physician Versus a Specialist: Randomized Controlled Experiment. Journal of Medical Internet Research 2019;21(6):e11188
    CrossRef
  3. Deng Z, Hong Z, Zhang W, Evans R, Chen Y. The Effect of Online Effort and Reputation of Physicians on Patients’ Choice: 3-Wave Data Analysis of China’s Good Doctor Website. Journal of Medical Internet Research 2019;21(3):e10170
    CrossRef
  4. . The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134
    CrossRef
  5. Sharan AD, Schroeder GD, West ME, Vaccaro AR. Understanding Competition in Spine Care. Clinical Spine Surgery: A Spine Publication 2016;29(3):121
    CrossRef
  6. Hao H, Zhang K. The Voice of Chinese Health Consumers: A Text Mining Approach to Web-Based Physician Reviews. Journal of Medical Internet Research 2016;18(5):e108
    CrossRef
  7. Schulz PJ, Rothenfluh F. Influence of Health Literacy on Effects of Patient Rating Websites: Survey Study Using a Hypothetical Situation and Fictitious Doctors. Journal of Medical Internet Research 2020;22(4):e14134
    CrossRef
  8. Kemp E, Porter III M, Albert C, Min KS. Information transparency: Examining physicians’ perspectives toward online consumer reviews in the United States. International Journal of Healthcare Management 2021;14(4):1050
    CrossRef
  9. Shan W, Wang Y, Luan J, Tang P. The Influence of Physician Information on Patients’ Choice of Physician in mHealth Services Using China’s Chunyu Doctor App: Eye-Tracking and Questionnaire Study. JMIR mHealth and uHealth 2019;7(10):e15544
    CrossRef
  10. Melone G, Brodell J, Hernandez C, Menga E, Balkissoon R, Liu X, Zhang J, Mesfin A. Online ratings of spinal deformity surgeons: analysis of 634 surgeons. Spine Deformity 2020;8(1):17
    CrossRef
  11. Donnally CJ, Roth ES, Li DJ, Maguire JA, McCormick JR, Barker GP, Rivera S, Lebwohl NH. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725
    CrossRef
  12. Rothenfluh F, Germeni E, Schulz PJ. Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?. Journal of Medical Internet Research 2016;18(6):e129
    CrossRef
  13. Schumacher KR, Lee JM, Pasquali SK. Social media in paediatric heart disease: professional use and opportunities to improve cardiac care. Cardiology in the Young 2015;25(8):1584
    CrossRef
  14. Möhlhenrich SC, Wurbs M, Modabber A, Wolf M, Huber F, Fritz U. Influence of physician evaluation portals on orthodontist selection by patients. Journal of Orofacial Orthopedics / Fortschritte der Kieferorthopädie 2018;79(6):403
    CrossRef
  15. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
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  16. Shah AM, Yan X, Shah SAA, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925
    CrossRef
  17. . Not Surprising: Patients Not Engaged and Not Using Public Healthcare Quality Information. The Patient - Patient-Centered Outcomes Research 2016;9(3):191
    CrossRef
  18. Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276
    CrossRef
  19. Zhang J, Omar A, Mesfin A. Online Ratings of Spine Surgeons. Spine 2018;43(12):E722
    CrossRef
  20. Donnally CJ, Li DJ, Maguire JA, Roth ES, Barker GP, McCormick JR, Rush AJ, Lebwohl NH. How social media, training, and demographics influence online reviews across three leading review websites for spine surgeons. The Spine Journal 2018;18(11):2081
    CrossRef
  21. Damodar D, Donnally CJ, McCormick JR, Li DJ, Ingrasci GV, Roche MW, Vakharia RM, Law TY, Hernandez VH. How wait-times, social media, and surgeon demographics influence online reviews on leading review websites for joint replacement surgeons. Journal of Clinical Orthopaedics and Trauma 2019;10(4):761
    CrossRef
  22. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243
    CrossRef
  23. Carbonell G, Barbu C, Vorgerd L, Brand M, Molnar A. The impact of emotionality and trust cues on the perceived trustworthiness of online reviews. Cogent Business & Management 2019;6(1)
    CrossRef
  24. Zhang W, Deng Z, Hong Z, Evans R, Ma J, Zhang H. Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website. Journal of Medical Internet Research 2018;20(1):e35
    CrossRef
  25. Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122
    CrossRef
  26. Li J, Liu M, Li X, Liu X, Liu J. Developing Embedded Taxonomy and Mining Patients’ Interests From Web-Based Physician Reviews: Mixed-Methods Approach. Journal of Medical Internet Research 2018;20(8):e254
    CrossRef
  27. Carbonell G, Brand M. Choosing a Physician on Social Media: Comments and Ratings of Users are More Important than the Qualification of a Physician. International Journal of Human–Computer Interaction 2018;34(2):117
    CrossRef
  28. Carbonell G, Meshi D, Brand M. The Use of Recommendations on Physician Rating Websites: The Number of Raters Makes the Difference When Adjusting Decisions. Health Communication 2019;34(13):1653
    CrossRef
  29. Goyal DK, Galetta MS, Fang T, Mangan J, Lendner M, Vaccaro AR, Kepler CK, Schroeder GD, Sharan AD. The impact of social media in orthopaedics. Current Orthopaedic Practice 2019;30(5):419
    CrossRef
  30. . Investigating bias in the online physician reviews published on healthcare organizations' websites. Decision Support Systems 2019;118:70
    CrossRef
  31. Shah AM, Yan X, Tariq S, Khan S. Listening to the patient voice: using a sentic computing model to evaluate physicians’ healthcare service quality for strategic planning in hospitals. Quality & Quantity 2021;55(1):173
    CrossRef
  32. Wu QL, Street RL. The Communicative Ecology of Chinese Patients’ Experiences with Health Care. Journal of Health Communication 2020;25(6):463
    CrossRef
  33. Haffey SC, Hopman WM, Leveridge MJ. Physicians' Earnings Do Not Affect Their Online Ratings. Frontiers in Public Health 2020;8
    CrossRef
  34. Yang H, Du HS, Shang W. Understanding the influence of professional status and service feedback on patients' doctor choice in online healthcare markets. Internet Research 2021;31(4):1236
    CrossRef
  35. Khanna K, Diab M. Physician Ratings: Determinants, Accuracy, and Impact. Journal of Bone and Joint Surgery 2021;103(7):e27
    CrossRef
  36. Han X, Du JT, Zhang T, Han W, Zhu Q. How online ratings and trust influence health consumers’ physician selection intentions: An experimental study. Telematics and Informatics 2021;62:101631
    CrossRef
  37. Shah AM, Naqvi RA, Jeong O. The Impact of Signals Transmission on Patients’ Choice through E-Consultation Websites: An Econometric Analysis of Secondary Datasets. International Journal of Environmental Research and Public Health 2021;18(10):5192
    CrossRef
  38. . Message Interactivity and Source Credibility in Online Dental Practice Reviews: Responding to Reviews Triggers Positive Consumer Reactions Regardless of Review Valence. Health Communication 2023;38(1):80
    CrossRef
  39. Wan Y, Peng Z, Wang Y, Zhang Y, Gao J, Ma B. Influencing factors and mechanism of doctor consultation volume on online medical consultation platforms based on physician review analysis. Internet Research 2021;31(6):2055
    CrossRef
  40. Mao B, Li C. A good dentist or not: understanding the role of storytelling in online dentist reviews. Online Information Review 2022;46(2):356
    CrossRef
  41. Roth CB, Papassotiropoulos A, Brühl AB, Lang UE, Huber CG. Psychiatry in the Digital Age: A Blessing or a Curse?. International Journal of Environmental Research and Public Health 2021;18(16):8302
    CrossRef
  42. Hu Y, Zhou H, Chen Y, Yao J, Su J. The influence of patient-generated reviews and doctor-patient relationship on online consultations in China. Electronic Commerce Research 2023;23(2):1115
    CrossRef
  43. Placona AM, Rathert C. Are Online Patient Reviews Associated With Health Care Outcomes? A Systematic Review of the Literature. Medical Care Research and Review 2022;79(1):3
    CrossRef
  44. Fan J, Geng H, Liu X, Wang J. The Effects of Online Text Comments on Patients’ Choices: The Mediating Roles of Comment Sentiment and Comment Content. Frontiers in Psychology 2022;13
    CrossRef
  45. Montmartin B, Herrera-Gómez M. Spatial dependence in physicians’ prices and additional fees: Evidence from France. Journal of Health Economics 2023;88:102724
    CrossRef
  46. Ghosh S, Chakraborty S, Gupta N, Basu S. What ails physician review websites? A study of information needs of patients. Decision Support Systems 2023;166:113897
    CrossRef
  47. Schmidt C, Suhr M, Kriwy P. Das Entscheidungsverhalten in Arztbewertungsportalen. Ergebnisse einer Vignettenstudie in den neuen Bundesländern. Das Gesundheitswesen 2023;85(11):1047
    CrossRef
  48. Byrne M, O’Malley L, Glenny A, Pretty I, Tickle M, Consoli S. Assessing the reliability of automatic sentiment analysis tools on rating the sentiment of reviews of NHS dental practices in England. PLOS ONE 2021;16(12):e0259797
    CrossRef
  49. Saifee DH, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659
    CrossRef
  50. Mehta-Ambalal S, Nisarta M. Dermatology 2.0- how the internet is changing us, our patients and our practice. Indian Dermatology Online Journal 2021;12(4):593
    CrossRef
  51. Shah AM, Muhammad W, Lee K. Investigating the effect of service feedback and physician popularity on physician demand in the virtual healthcare environment. Information Technology & People 2023;36(3):1356
    CrossRef
  52. Donnell CC, Iafrate LF, Worthington SW. The 'five star' fallacy: an analysis of online reviews and testimonials of dental practices in Northern England. British Dental Journal 2022;
    CrossRef
  53. Li X, Ju C, Li K, Wang C, Li C, Yu J. Research on the dissemination of celebrities’ opinions based on speech act theory and potential category analysis. Frontiers in Psychology 2022;13
    CrossRef
  54. Stanbouly D, Rahhal Z, Talis A, Stanbouly R, Baron M, Arce K, Chandra SR. Assessing reviews of academic oral and maxillofacial surgeons within the US on Healthgrades. Oral and Maxillofacial Surgery 2023;28(1):323
    CrossRef
  55. Said Mourad M, Brendebach J, Alkilzy M, Splieth C. Entscheidungsfaktoren von Eltern bei der Wahl eines Kinderzahnarztes: Fragebogen basierte Pilotstudie. Oralprophylaxe & Kinderzahnheilkunde 2020;42(1):24
    CrossRef
  56. Quinones A, Tang JE, Vasan V, Li T, Schupper AJ, Ali M, White CA, Hannah TC, Asfaw Z, Li AY, Durbin J, Arvind V, Kim JS, Choudhri TF. Trends in Online Patient Perspectives of Neurosurgeons: A Sentiment Analysis. Neurosurgery Open 2022;3(4)
    CrossRef
  57. Shin HW, Fan A, Wu L. Trust the Facts: The Impact of Reviews’ Written Style and Subject-Focus on Peer-to-Peer Accommodation Consumption. Journal of Hospitality & Tourism Research 2024;48(2):249
    CrossRef
  58. . Why do we trust in online reviews? Integrative literature review and future research directions. Cyberpsychology: Journal of Psychosocial Research on Cyberspace 2023;17(2)
    CrossRef
  59. Dong W, Liu Y, Zhu Z, Cao X. The Impact of Ambivalent Attitudes on the Helpfulness of Web-Based Reviews: Secondary Analysis of Data From a Large Physician Review Website. Journal of Medical Internet Research 2023;25:e38306
    CrossRef
  60. Liu H, Zhang Y, Li Y, Albright K. Better interaction performance attracts more chronic patients? Evidence from an online health platform. Information Processing & Management 2023;60(4):103413
    CrossRef
  61. Zhang M, Sun Y, Zhao X, Wang L, Xiong J. The Impact of Narrative Reviews on Patient E-doctor Choice in Online Health Communities. INQUIRY: The Journal of Health Care Organization, Provision, and Financing 2023;60
    CrossRef
  62. Gibstein AR, Yang A, Thorne C, Bradley JP, Tanna N. Online Reviews in a Major City. Annals of Plastic Surgery 2021;87(1s):S31
    CrossRef
  63. Han X, Lin Y, Han W, Liao K, Mei K. Effect of Negative Online Reviews and Physician Responses on Health Consumers’ Choice: Experimental Study. Journal of Medical Internet Research 2024;26:e46713
    CrossRef

According to Crossref, the following books are citing this article (DOI 10.2196/jmir.3991):

  1. Marisa Ferreira Gomes C, Paula Castro Amorim M, Jorge Ferreira Rodrigues M. e-Services. 2021. Chapter 5
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  2. . Malpractice and Liability in Psychiatry. 2022. Chapter 35:281
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