This paper is in the following e-collections/theme issues:

Physician and Health Services Rating by Consumers  Medicine 2.0: Social Media, Open, Participatory, Collaborative Medicine  Participatory Medicine & E-Patients  Physician and Health Services Rating by Consumers 

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Works citing "Patients’ Ratings of Family Physician Practices on the Internet: Usage and Associations With Conventional Measures of Quality in the English National Health Service"

Felix Greaves, Utz J Pape, Henry Lee, Dianna M Smith, Ara Darzi, Azeem Majeed, Christopher Millett
J Med Internet Res 2012 (Oct 17); 14(5):e146 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.2280):

(note that this is only a small subset of citations)

1. Terlutter R, Bidmon S, Röttl J. Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites. Journal of Medical Internet Research 2014;16(3):e97 [CrossRef]
2. Atkinson S. Current status of online rating of Australian doctors. Australian Journal of Primary Health 2014;20(3):222 [CrossRef]
3. Verhoef LM, Van de Belt TH, Engelen LJ, Schoonhoven L, Kool RB. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56 [CrossRef]
4. Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L. Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online. Journal of Medical Internet Research 2013;15(11):e239 [CrossRef]