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Citing this Article

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Published on 29.06.12 in Vol 14, No 3 (2012): May-Jun

This paper is in the following e-collection/theme issue:

Works citing "Consistently Increasing Numbers of Online Ratings of Healthcare in England"

Felix Greaves, Christopher Millett

J Med Internet Res 2012 (Jun 29); 14(3):e94 

According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.2157):

(note that this is only a small subset of citations)

  1. van de Belt TH, Engelen LJ, Verhoef LM, van der Weide MJ, Schoonhoven L, Kool RB. Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study. Journal of Medical Internet Research 2015;17(1):e7
    CrossRef
  2. Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1)
    CrossRef
  3. Greaves F, Pape UJ, Lee H, Smith DM, Darzi A, Majeed A, Millett C. Patients’ Ratings of Family Physician Practices on the Internet: Usage and Associations With Conventional Measures of Quality in the English National Health Service. Journal of Medical Internet Research 2012;14(5):e146
    CrossRef
  4. Smith MA, Bednarz L, Nordby PA, Fink J, Greenlee RT, Bolt D, Magnan EM. Increasing Consumer Engagement by Tailoring a Public Reporting Website on the Quality of Diabetes Care: A Qualitative Study. Journal of Medical Internet Research 2016;18(12):e332
    CrossRef
  5. Powell J, Boylan A, Greaves F. Harnessing patient feedback data: A challenge for policy and service improvement. DIGITAL HEALTH 2015;1:205520761561791
    CrossRef
  6. Xie B, Wang M, Feldman R, Zhou L. Internet Use Frequency and Patient-Centered Care: Measuring Patient Preferences for Participation Using the Health Information Wants Questionnaire. Journal of Medical Internet Research 2013;15(7):e132
    CrossRef
  7. Nguyen T, Larsen ME, O’Dea B, Phung D, Venkatesh S, Christensen H. Estimation of the prevalence of adverse drug reactions from social media. International Journal of Medical Informatics 2017;102:130
    CrossRef
  8. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830
    CrossRef
  9. Turk A, Fleming J, Powell J, Atherton H. Exploring UK doctors’ attitudes towards online patient feedback: Thematic analysis of survey data. DIGITAL HEALTH 2020;6:205520762090814
    CrossRef
  10. Atherton H, Fleming J, Williams V, Powell J. Online patient feedback: a cross-sectional survey of the attitudes and experiences of United Kingdom health care professionals. Journal of Health Services Research & Policy 2019;24(4):235
    CrossRef
  11. Ponsignon F, Smart A, Williams M, Hall J. Healthcare experience quality: an empirical exploration using content analysis techniques. Journal of Service Management 2015;26(3):460
    CrossRef
  12. Lewis P, Kobayashi E, Gupta S. An Online Review of Plastic Surgeons in Southern California. Annals of Plastic Surgery 2015;74(Supplement 1):S66
    CrossRef
  13. Patel S, Cain R, Neailey K, Hooberman L. General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research 2015;17(12):e276
    CrossRef
  14. Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1)
    CrossRef
  15. Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217
    CrossRef
  16. Verhoef LM, Van de Belt TH, Engelen LJ, Schoonhoven L, Kool RB. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56
    CrossRef
  17. Greaves F, Millett C, Nuki P. England’s Experience Incorporating “Anecdotal” Reports From Consumers into Their National Reporting System. Medical Care Research and Review 2014;71(5_suppl):65S
    CrossRef
  18. Patel D, Jermacane D. Social media in travel medicine: A review. Travel Medicine and Infectious Disease 2015;13(2):135
    CrossRef
  19. Skrypczak AM, Tressel WA, Ghayour S, Khosravi R, Ramsay DS. Negative online reviews of orthodontists: Content analysis of complaints posted by dissatisfied patients. American Journal of Orthodontics and Dentofacial Orthopedics 2020;158(2):237
    CrossRef
  20. Tang C, Zhou L, Plasek J, Rozenblum R, Bates D. Comment Topic Evolution on a Cancer Institution’s Facebook Page. Applied Clinical Informatics 2017;08(03):854
    CrossRef
  21. Bidmon S, Terlutter R, Röttl J. What Explains Usage of Mobile Physician-Rating Apps? Results From a Web-Based Questionnaire. Journal of Medical Internet Research 2014;16(6):e148
    CrossRef
  22. Yaraghi N, Wang W, Gao G, Agarwal R. How Online Quality Ratings Influence Patients’ Choice of Medical Providers: Controlled Experimental Survey Study. Journal of Medical Internet Research 2018;20(3):e99
    CrossRef
  23. Deng Z, Hong Z, Zhang W, Evans R, Chen Y. The Effect of Online Effort and Reputation of Physicians on Patients’ Choice: 3-Wave Data Analysis of China’s Good Doctor Website. Journal of Medical Internet Research 2019;21(3):e10170
    CrossRef
  24. Emmert M, Meszmer N, Sander U. Do Health Care Providers Use Online Patient Ratings to Improve the Quality of Care? Results From an Online-Based Cross-Sectional Study. Journal of Medical Internet Research 2016;18(9):e254
    CrossRef
  25. Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L. Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online. Journal of Medical Internet Research 2013;15(11):e239
    CrossRef
  26. Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
    CrossRef
  27. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
    CrossRef
  28. Liu JJ, Matelski JJ, Bell CM. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76
    CrossRef
  29. Mazanderani F, Kirkpatrick SF, Ziebland S, Locock L, Powell J. Caring for care: Online feedback in the context of public healthcare services. Social Science & Medicine 2021;285:114280
    CrossRef
  30. Stanbouly D, Baron M, Pierre R, Khan OA, Fahmy R, Caraballo BA, Choi JY, Arce K, Tannyhill RJ. What explains very poor Yelp reviews of oral and maxillofacial surgeons in private practice?. Oral Surgery, Oral Medicine, Oral Pathology and Oral Radiology 2023;135(6):746
    CrossRef
  31. Nguyen H, Le H. Predicting Community Health Through Heterogeneous Social Networks. SN Computer Science 2023;4(3)
    CrossRef
  32. . Managing service flexibility in healthcare for improved customer experience: a data-driven approach. Journal of Strategic Marketing 2022;:1
    CrossRef
  33. Li G, Han C, Liu P. Does Internet Use Affect Medical Decisions among Older Adults in China? Evidence from CHARLS. Healthcare 2021;10(1):60
    CrossRef
  34. Fylan B, Munro J, O'Hara JK, Khatoon B, Lawton R. Developing a research community within an online healthcare feedback platform. Health Expectations 2023;26(2):705
    CrossRef
  35. Gui L, He Y. Understanding patient reviews with minimum supervision. Artificial Intelligence in Medicine 2021;120:102160
    CrossRef
  36. Rana MRR, Nawaz A, Ali T, Mustafa G. Enhancing healthcare services recommendation through sentiment analysis. Acta Universitatis Sapientiae, Informatica 2023;15(2):330
    CrossRef

According to Crossref, the following books are citing this article (DOI 10.2196/jmir.2157):

  1. Tang M, Liu Y, Li Z, Liu Y. Intelligent Computing and Internet of Things. 2018. Chapter 10:99
    CrossRef
  2. Bacco L, Cimino A, Paulon L, Merone M, Dell’Orletta F. Proceedings of the Seventh Italian Conference on Computational Linguistics CLiC-it 2020. 2020. :16
    CrossRef