Published on 26.06.18 in Vol 20, No 6 (2018): June
Works citing "Towards an Artificially Empathic Conversational Agent for Mental Health Applications: System Design and User Perceptions"
According to Crossref, the following articles are citing this article (DOI 10.2196/10148):
(note that this is only a small subset of citations)
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Dekker I, De Jong EM, Schippers MC, De Bruijn-Smolders M, Alexiou A, Giesbers B. Optimizing Students’ Mental Health and Academic Performance: AI-Enhanced Life Crafting. Frontiers in Psychology 2020;11
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Tudor Car L, Dhinagaran DA, Kyaw BM, Kowatsch T, Joty S, Theng Y, Atun R. Conversational Agents in Health Care: Scoping Review and Conceptual Analysis. Journal of Medical Internet Research 2020;22(8):e17158
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Chan S, Li L, Torous J, Gratzer D, Yellowlees PM. Review and Implementation of Self-Help and Automated Tools in Mental Health Care. Psychiatric Clinics of North America 2019;42(4):597
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Palanica A, Flaschner P, Thommandram A, Li M, Fossat Y. Physicians’ Perceptions of Chatbots in Health Care: Cross-Sectional Web-Based Survey. Journal of Medical Internet Research 2019;21(4):e12887
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Nadarzynski T, Miles O, Cowie A, Ridge D. Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study. DIGITAL HEALTH 2019;5:205520761987180
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Miller E, Polson D. Apps, Avatars, and Robots: The Future of Mental Healthcare. Issues in Mental Health Nursing 2019;40(3):208
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Bibault J, Chaix B, Nectoux P, Pienkowski A, Guillemasé A, Brouard B. Healthcare ex Machina: Are conversational agents ready for prime time in oncology?. Clinical and Translational Radiation Oncology 2019;16:55
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Bernecker SL, Williams JJ, Caporale-Berkowitz NA, Wasil AR, Constantino MJ. Nonprofessional Peer Support to Improve Mental Health: Randomized Trial of a Scalable Web-Based Peer Counseling Course. Journal of Medical Internet Research 2020;22(9):e17164
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. AI in mental health. Current Opinion in Psychology 2020;36:112
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Moore JR, Caudill R. The Bot Will See You Now. Psychiatric Clinics of North America 2019;42(4):627
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Bickmore TW, Trinh H, Olafsson S, O'Leary TK, Asadi R, Rickles NM, Cruz R. Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: An Observational Study of Siri, Alexa, and Google Assistant. Journal of Medical Internet Research 2018;20(9):e11510
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Glover AC, Schueller SM, Winiarski DA, Smith DL, Karnik NS, Zalta AK. Automated Mobile Phone–Based Mental Health Resource for Homeless Youth: Pilot Study Assessing Feasibility and Acceptability. JMIR Mental Health 2019;6(10):e15144
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Park S, Choi J, Lee S, Oh C, Kim C, La S, Lee J, Suh B. Designing a Chatbot for a Brief Motivational Interview on Stress Management: Qualitative Case Study. Journal of Medical Internet Research 2019;21(4):e12231
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Pepito JA, Ito H, Betriana F, Tanioka T, Locsin RC. Intelligent humanoid robots expressing artificial humanlike empathy in nursing situations. Nursing Philosophy 2020;21(4)
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Abd-Alrazaq AA, Alajlani M, Ali N, Denecke K, Bewick BM, Househ M. Perceptions and Opinions of Patients About Mental Health Chatbots: Scoping Review. Journal of Medical Internet Research 2021;23(1):e17828
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Ni P, Li Y, Li G, Chang V. Natural language understanding approaches based on joint task of intent detection and slot filling for IoT voice interaction. Neural Computing and Applications 2020;32(20):16149
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Safi Z, Abd-Alrazaq A, Khalifa M, Househ M. Technical Aspects of Developing Chatbots for Medical Applications: Scoping Review. Journal of Medical Internet Research 2020;22(12):e19127
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Chung K, Cho HY, Park JY. A Chatbot for Perinatal Women’s and Partners’ Obstetric and Mental Health Care: Development and Usability Evaluation Study. JMIR Medical Informatics 2021;9(3):e18607
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Dosovitsky G, Pineda BS, Jacobson NC, Chang C, Escoredo M, Bunge EL. Artificial Intelligence Chatbot for Depression: Descriptive Study of Usage. JMIR Formative Research 2020;4(11):e17065
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Mitchell EG, Maimone R, Cassells A, Tobin JN, Davidson P, Smaldone AM, Mamykina L. Automated vs. Human Health Coaching. Proceedings of the ACM on Human-Computer Interaction 2021;5(CSCW1):1
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Zolyomi A, Snyder J. Social-Emotional-Sensory Design Map for Affective Computing Informed by Neurodivergent Experiences. Proceedings of the ACM on Human-Computer Interaction 2021;5(CSCW1):1
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Erel H, Trayman D, Levy C, Manor A, Mikulincer M, Zuckerman O. Enhancing Emotional Support: The Effect of a Robotic Object on Human–Human Support Quality. International Journal of Social Robotics 2022;14(1):257
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Kolenik T, Gams M. Intelligent Cognitive Assistants for Attitude and Behavior Change Support in Mental Health: State-of-the-Art Technical Review. Electronics 2021;10(11):1250
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Alam L, Mueller S. Examining the effect of explanation on satisfaction and trust in AI diagnostic systems. BMC Medical Informatics and Decision Making 2021;21(1)
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Vilaza GN, McCashin D. Is the Automation of Digital Mental Health Ethical? Applying an Ethical Framework to Chatbots for Cognitive Behaviour Therapy. Frontiers in Digital Health 2021;3
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Ziv I, Baram H, Bar K, Zilberstein V, Itzikowitz S, Harel EV, Dershowitz N. Morphological characteristics of spoken language in schizophrenia patients – an exploratory study. Scandinavian Journal of Psychology 2022;63(2):91
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Lavelle J, Dunne N, Mulcahy HE, McHugh L. Chatbot-Delivered Cognitive Defusion versus Cognitive Restructuring for Negative Self-Referential Thoughts: A Pilot Study. The Psychological Record 2022;72(2):247
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Hu J, Huang Y, Hu X, Xu Y. The Acoustically Emotion-Aware Conversational Agent With Speech Emotion Recognition and Empathetic Responses. IEEE Transactions on Affective Computing 2023;14(1):17
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Huq SM, Maskeliūnas R, Damaševičius R. Dialogue agents for artificial intelligence-based conversational systems for cognitively disabled: a systematic review. Disability and Rehabilitation: Assistive Technology 2024;19(3):1059
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Islam A, Chaudhry BM. A Relational Agent for the COVID-19 Patients: Design, Approach, and Implications (Preprint). JMIR Human Factors 2022;
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Bendig E, Erb B, Schulze-Thuesing L, Baumeister H. The Next Generation: Chatbots in Clinical Psychology and Psychotherapy to Foster Mental Health – A Scoping Review. Verhaltenstherapie 2022;32(Suppl. 1):64
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Potts C, Ennis E, Bond RB, Mulvenna MD, McTear MF, Boyd K, Broderick T, Malcolm M, Kuosmanen L, Nieminen H, Vartiainen AK, Kostenius C, Cahill B, Vakaloudis A, McConvey G, O’Neill S. Chatbots to Support Mental Wellbeing of People Living in Rural Areas: Can User Groups Contribute to Co-design?. Journal of Technology in Behavioral Science 2021;6(4):652
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Powell L, Nizam MZ, Nour R, Zidoun Y, Sleibi R, Kaladhara Warrier S, Al Suwaidi H, Zary N. Conversational Agents in Health Education: Protocol for a Scoping Review. JMIR Research Protocols 2022;11(4):e31923
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Kornfield R, Mohr DC, Ranney R, Lattie EG, Meyerhoff J, Williams JJ, Reddy M. Involving Crowdworkers with Lived Experience in Content-Development for Push-Based Digital Mental Health Tools: Lessons Learned from Crowdsourcing Mental Health Messages. Proceedings of the ACM on Human-Computer Interaction 2022;6(CSCW1):1
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Smith CE, Alam I, Tan C, Keegan BC, Blanchard AL. The Impact of Governance Bots on Sense of Virtual Community. Proceedings of the ACM on Human-Computer Interaction 2022;6(CSCW2):1
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García-Corretjer M, Ros R, Mallol R, Miralles D. Empathy as an engaging strategy in social robotics: a pilot study. User Modeling and User-Adapted Interaction 2023;33(2):221
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Lattie EG, Stiles-Shields C, Graham AK. An overview of and recommendations for more accessible digital mental health services. Nature Reviews Psychology 2022;1(2):87
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Liew TW, Tan S. Social cues and implications for designing expert and competent artificial agents: A systematic review. Telematics and Informatics 2021;65:101721
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Kruzan KP, Bazarova NN, Whitlock J. Investigating Self-injury Support Solicitations and Responses on a Mobile Peer Support Application. Proceedings of the ACM on Human-Computer Interaction 2021;5(CSCW2):1
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Denecke K, May R. Developing a Technical-Oriented Taxonomy to Define Archetypes of Conversational Agents in Health Care: Literature Review and Cluster Analysis. Journal of Medical Internet Research 2023;25:e41583
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Pretorius C, McCashin D, Coyle D. Supporting personal preferences and different levels of need in online help-seeking: a comparative study of help-seeking technologies for mental health. Human–Computer Interaction 2022;:1
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May R, Denecke K. Security, privacy, and healthcare-related conversational agents: a scoping review. Informatics for Health and Social Care 2022;47(2):194
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Bendig E, Erb B, Schulze-Thuesing L, Baumeister H. Die nächste Generation: Chatbots in der klinischen Psychologie und Psychotherapie zur Förderung mentaler Gesundheit – Ein Scoping-Review. Verhaltenstherapie 2019;29(4):266
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Bhattacharjee A, Williams JJ, Chou K, Tomlinson J, Meyerhoff J, Mariakakis A, Kornfield R. "I Kind of Bounce off It":Translating Mental Health Principles into Real Life Through Story-Based Text Messages. Proceedings of the ACM on Human-Computer Interaction 2022;6(CSCW2):1
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Saka AB, Oyedele LO, Akanbi LA, Ganiyu SA, Chan DW, Bello SA. Conversational artificial intelligence in the AEC industry: A review of present status, challenges and opportunities. Advanced Engineering Informatics 2023;55:101869
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Chan T, Gauthier RP, Suarez A, Sia NF, Wallace JR. Merlynne. Proceedings of the ACM on Human-Computer Interaction 2021;5(CHI PLAY):1
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Schick A, Feine J, Morana S, Maedche A, Reininghaus U. Validity of Chatbot Use for Mental Health Assessment: Experimental Study. JMIR mHealth and uHealth 2022;10(10):e28082
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He Y, Yang L, Zhu X, Wu B, Zhang S, Qian C, Tian T. Mental Health Chatbot for Young Adults With Depressive Symptoms During the COVID-19 Pandemic: Single-Blind, Three-Arm Randomized Controlled Trial. Journal of Medical Internet Research 2022;24(11):e40719
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Monaro M, Barakova E, Navarin N. Editorial Special Issue Interaction With Artificial Intelligence Systems: New Human-Centered Perspectives and Challenges. IEEE Transactions on Human-Machine Systems 2022;52(3):326
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Medeiros L, Bosse T, Gerritsen C. Can a Chatbot Comfort Humans? Studying the Impact of a Supportive Chatbot on Users’ Self-Perceived Stress. IEEE Transactions on Human-Machine Systems 2022;52(3):343
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Dosovitsky G, Bunge EL. Bonding With Bot: User Feedback on a Chatbot for Social Isolation. Frontiers in Digital Health 2021;3
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Smriti D, Kao TA, Rathod R, Shin JY, Peng W, Williams J, Mujib MI, Colosimo M, Huh-Yoo J. Motivational Interviewing Conversational Agent for Parents as Proxies for Their Children in Healthy Eating: Development and User Testing. JMIR Human Factors 2022;9(4):e38908
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Chaudhry BM, Islam A. A Mobile Application-Based Relational Agent as a Health Professional for COVID-19 Patients: Design, Approach, and Implications. International Journal of Environmental Research and Public Health 2022;19(21):13794
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Koulouri T, Macredie RD, Olakitan D. Chatbots to Support Young Adults’ Mental Health: An Exploratory Study of Acceptability. ACM Transactions on Interactive Intelligent Systems 2022;12(2):1
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Mauriello ML, Tantivasadakarn N, Mora-Mendoza MA, Lincoln ET, Hon G, Nowruzi P, Simon D, Hansen L, Goenawan NH, Kim J, Gowda N, Jurafsky D, Paredes PE. A Suite of Mobile Conversational Agents for Daily Stress Management (Popbots): Mixed Methods Exploratory Study. JMIR Formative Research 2021;5(9):e25294
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Ghozali M, Amalia Islamy ID, Hidayaturrohim B. Effectiveness of an educational mobile-app intervention in improving the knowledge of COVID-19 preventive measures. Informatics in Medicine Unlocked 2022;34:101112
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van Lotringen C, Lusi B, Westerhof GJ, Ludden GDS, Kip H, Kelders SM, Noordzij ML. The Role of Compassionate Technology in Blended and Digital Mental Health Interventions: Systematic Scoping Review. JMIR Mental Health 2023;10:e42403
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Moilanen J, van Berkel N, Visuri A, Gadiraju U, van der Maden W, Hosio S. Supporting mental health self-care discovery through a chatbot. Frontiers in Digital Health 2023;5
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He Y, Yang L, Qian C, Li T, Su Z, Zhang Q, Hou X. Conversational Agent Interventions for Mental Health Problems: Systematic Review and Meta-analysis of Randomized Controlled Trials. Journal of Medical Internet Research 2023;25:e43862
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Bhattacharjee A, Chen P, Mandal A, Zhou L, Aggarwal J, Hsu A, O'Leary K, Mariakakis A, Williams JJ. Exploring User Perspectives on Brief Reflective Questioning Activities for Stress Management. SSRN Electronic Journal 2022;
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Priya P, Firdaus M, Ekbal A. A multi-task learning framework for politeness and emotion detection in dialogues for mental health counselling and legal aid. Expert Systems with Applications 2023;224:120025
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Carlbring P, Hadjistavropoulos H, Kleiboer A, Andersson G. A new era in Internet interventions: The advent of Chat-GPT and AI-assisted therapist guidance. Internet Interventions 2023;32:100621
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Meng J, Rheu M, Zhang Y, Dai Y, Peng W. Mediated Social Support for Distress Reduction: AI Chatbots vs. Human. Proceedings of the ACM on Human-Computer Interaction 2023;7(CSCW1):1
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Wang A, Qian Z, Briggs L, Cole AP, Reis LO, Trinh Q. The Use of Chatbots in Oncological Care: A Narrative Review. International Journal of General Medicine 2023;Volume 16:1591
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. A Framework for Critically Assessing ChatGPT and Other Large Language Artificial Intelligence Model Applications in Health Care. Mayo Clinic Proceedings: Digital Health 2023;1(2):185
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Lopes E, Jain G, Carlbring P, Pareek S. Talking Mental Health: a Battle of Wits Between Humans and AI. Journal of Technology in Behavioral Science 2023;
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Concannon S, Tomalin M. Measuring perceived empathy in dialogue systems. AI & SOCIETY 2023;
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Chou Y, Lin C, Lee S, Chang Chien Y, Cheng L. Potential Mobile Health Applications for Improving the Mental Health of the Elderly: A Systematic Review. Clinical Interventions in Aging 2023;Volume 18:1523
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Volochtchuk AVL, Leite H, Vieira AD. Voice assistant technology applied to populations with developmental and physical disabilities. Behaviour & Information Technology 2023;:1
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Tan TC, Roslan NEB, Li JW, Zou X, Chen X, Santosa A. Patient Acceptability of Symptom Screening and Patient Education Using a Chatbot for Autoimmune Inflammatory Diseases: Survey Study. JMIR Formative Research 2023;7:e49239
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Bhattacharjee A, Chen P, Mandal A, Hsu A, O'Leary K, Mariakakis A, Williams JJ. Exploring User Perspectives on Brief Reflective Questioning Activities for Stress Management: Mixed Methods Study. JMIR Formative Research 2024;8:e47360
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Sharma R, Mirzakhalov J, Bharti P, Goyal R, Schmidt T, Chellappan S. A Friend in Need Is a Friend Indeed: Investigating the Quality of Training Data from Peers for Auto-generating Empathetic Textual Responses to Non-Sensitive Posts in a Cohort of College Students. ACM Journal on Computing and Sustainable Societies 2023;1(2):1
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Coghlan S, Leins K, Sheldrick S, Cheong M, Gooding P, D'Alfonso S. To chat or bot to chat: Ethical issues with using chatbots in mental health. DIGITAL HEALTH 2023;9
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Wrightson-Hester A, Anderson G, Dunstan J, McEvoy PM, Sutton CJ, Myers B, Egan S, Tai S, Johnston-Hollitt M, Chen W, Gedeon T, Mansell W. An Artificial Therapist (Manage Your Life Online) to Support the Mental Health of Youth: Co-Design and Case Series. JMIR Human Factors 2023;10:e46849
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Chow JCL, Wong V, Sanders L, Li K. Developing an AI-Assisted Educational Chatbot for Radiotherapy Using the IBM Watson Assistant Platform. Healthcare 2023;11(17):2417
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Spadaro B, Martin-Key NA, Funnell E, Benáček J, Bahn S. Opportunities for the Implementation of a Digital Mental Health Assessment Tool in the United Kingdom: Exploratory Survey Study. JMIR Formative Research 2023;7:e43271
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Malgaroli M, Hull TD, Zech JM, Althoff T. Natural language processing for mental health interventions: a systematic review and research framework. Translational Psychiatry 2023;13(1)
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Choi S, Zhou J. Inducing consumers’ self-disclosure through the fit between Chatbot’s interaction styles and regulatory focus. Journal of Business Research 2023;166:114127
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. Incorporating Morris' Design Thoughts for AI and Big Data-Enabled Coverage Optimization in China's Wireless Communication Network. Journal of Information Systems Engineering and Management 2024;9(1):23622
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Brännström A, Wester J, Nieves JC. A formal understanding of computational empathy in interactive agents. Cognitive Systems Research 2024;85:101203
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Siwek J, Żywica P, Siwek P, Wójcik A, Woch W, Pierzyński K, Dyczkowski K. Implementation of an Artificially Empathetic Robot Swarm. Sensors 2023;24(1):242
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Curumsing MK, Rivera Villicana J, Vouliotis A, Burns K, Babaei M, Petrovich T, Mouzakis K, Vasa R. Talk with Ted: an embodied conversational agent for caregivers. Gerontology & Geriatrics Education 2024;:1
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Rheu M, Dai Y, Meng J, Peng W. When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context. Communication Research 2024;
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Martins A, Londral A, L. Nunes I, V. Lapão L. Unlocking human-like conversations: Scoping review of automation techniques for personalized healthcare interventions using conversational agents. International Journal of Medical Informatics 2024;185:105385
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Smith CE, Lane W, Miller Hillberg H, Kluver D, Terveen L, Yarosh S. Effective Strategies for Crowd-Powered Cognitive Reappraisal Systems: A Field Deployment of the Flip*Doubt Web Application for Mental Health. Proceedings of the ACM on Human-Computer Interaction 2021;5(CSCW2):1
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According to Crossref, the following books are citing this article (DOI 10.2196/10148):
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Medeiros L, Gerritsen C, Bosse T. Computational Collective Intelligence. 2019. Chapter 19:232
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Callejas Z, Griol D. Dialog Systems. 2021. Chapter 11:219
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Paiva A, Correia F, Oliveira R, Santos F, Arriaga P. The Handbook on Socially Interactive Agents. 2021. :385
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Kaveladze BT, Kaveladze GI, Yom-Tov E, Schueller SM. Pervasive Computing Technologies for Healthcare. 2022. Chapter 2:15
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Ogilvie L, Prescott J, Hanley T, Carson J. Digital Innovations for Mental Health Support. 2022. chapter 13:296
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. Integrating Artificial Intelligence and IoT for Advanced Health Informatics. 2022. Chapter 7:105
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Kaveladze B, Schueller SM. Digital Therapeutics for Mental Health and Addiction. 2023. :87
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Bickmore T, O'Leary T. Digital Therapeutics for Mental Health and Addiction. 2023. :99
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Almutairi S, Khan SA, Kuhail MA, Taj I. Trends, Applications, and Challenges of Chatbot Technology. 2023. chapter 2:24
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. Governing Privacy in Knowledge Commons. 2021. 3:70
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Zhang M, Yue L, Xu M. Advanced Data Mining and Applications. 2022. Chapter 5:58
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. After Lockdown, Opening Up. 2021. Chapter 12:239
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Callejas Z, Fernández-Martínez F, Esposito A, Griol D. Applications of Artificial Intelligence and Neural Systems to Data Science. 2023. Chapter 31:329
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Apablaza J, Cano S. Social Computing and Social Media. 2023. Chapter 13:183
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Aicher A, Fuchs M, Minker W, Ultes S. Artificial Intelligence in HCI. 2023. Chapter 1:3
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