Published on 06.03.14 in Vol 16, No 3 (2014): March
Works citing "Evaluating User Experiences of the Secure Messaging Tool on the Veterans Affairs’ Patient Portal System"
According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.2976):
(note that this is only a small subset of citations)
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Haun JN, Alman AC, Melillo C, Standifer M, McMahon-Grenz J, Shin M, Lapcevic WA, Patel N, Elwy AR. Using Electronic Data Collection Platforms to Assess Complementary and Integrative Health Patient-Reported Outcomes: Feasibility Project. JMIR Medical Informatics 2020;8(6):e15609
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Horberg MA, Blank JG, Rubenstein KB, Certa JM, Hurley LB, Kadlecik PM, Klein DB, Silverberg MJ. Impact of Alternative Encounter Types on HIV Viral Suppression Rates in an Integrated Health System. AIDS Patient Care and STDs 2018;32(11):425
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Vreugdenhil MMT, Ranke S, de Man Y, Haan MM, Kool RB. Patient and Health Care Provider Experiences With a Recently Introduced Patient Portal in an Academic Hospital in the Netherlands: Mixed Methods Study. Journal of Medical Internet Research 2019;21(8):e13743
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. Capsule Commentary on Cutrona et al., Improving Rates of Outpatient Influenza Vaccination Through EHR Portal Messages and Interactive Automated Calls: a Randomized Controlled Trial. Journal of General Internal Medicine 2018;33(5):745
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Miele F, Clementi S, Gennaro R, Nicolao I, Romanelli T, Speese K, Piras EM. Text Messaging and Type 1 Diabetes Management: Qualitative Study Exploring Interactions Among Patients and Health Care Professionals. JMIR Diabetes 2019;4(2):e11343
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Winchester DE, Shaw LJ. The importance of the patient’s voice in nuclear cardiology. Journal of Nuclear Cardiology 2021;28(4):1519
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Etingen B, Hogan TP, Martinez RN, Shimada S, Stroupe K, Nazi K, Connolly SL, Lipschitz J, Weaver FM, Smith B. How Do Patients with Mental Health Diagnoses Use Online Patient Portals? An Observational Analysis from the Veterans Health Administration. Administration and Policy in Mental Health and Mental Health Services Research 2019;46(5):596
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Haun JN, Chavez M, Nazi KM, Antinori N. Developing a Health Information Technology Systems Matrix: A Qualitative Participatory Approach. Journal of Medical Internet Research 2016;18(10):e266
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Sulieman L, Gilmore D, French C, Cronin RM, Jackson GP, Russell M, Fabbri D. Classifying patient portal messages using Convolutional Neural Networks. Journal of Biomedical Informatics 2017;74:59
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Zhou L, DeAlmeida D, Parmanto B. Applying a User-Centered Approach to Building a Mobile Personal Health Record App: Development and Usability Study. JMIR mHealth and uHealth 2019;7(7):e13194
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Kruse CS, Argueta DA, Lopez L, Nair A. Patient and Provider Attitudes Toward the Use of Patient Portals for the Management of Chronic Disease: A Systematic Review. Journal of Medical Internet Research 2015;17(2):e40
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Saluvan M, Ozonoff A. Functionality of hospital information systems: results from a survey of quality directors at Turkish hospitals. BMC Medical Informatics and Decision Making 2018;18(1)
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Huerta T, Fareed N, Hefner JL, Sieck CJ, Swoboda C, Taylor R, McAlearney AS. Patient Engagement as Measured by Inpatient Portal Use: Methodology for Log File Analysis. Journal of Medical Internet Research 2019;21(3):e10957
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Shaw CL, Casterline GL, Taylor D, Fogle M, Granger B. Increasing Health Portal Utilization in Cardiac Ambulatory Patients. CIN: Computers, Informatics, Nursing 2017;35(10):512
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Wong JIS, Steitz BD, Rosenbloom ST. Characterizing the impact of health literacy, computer ability, patient demographics, and portal usage on patient satisfaction with a patient portal. JAMIA Open 2019;2(4):456
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Shimada SL, Zocchi MS, Hogan TP, Kertesz SG, Rotondi AJ, Butler JM, Knight SJ, DeLaughter K, Kleinberg F, Nicklas J, Nazi KM, Houston TK. Impact of Patient-Clinical Team Secure Messaging on Communication Patterns and Patient Experience: Randomized Encouragement Design Trial. Journal of Medical Internet Research 2020;22(11):e22307
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Shimada SL, Petrakis BA, Rothendler JA, Zirkle M, Zhao S, Feng H, Fix GM, Ozkaynak M, Martin T, Johnson SA, Tulu B, Gordon HS, Simon SR, Woods SS. An analysis of patient-provider secure messaging at two Veterans Health Administration medical centers: message content and resolution through secure messaging. Journal of the American Medical Informatics Association 2017;24(5):942
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Kuo A, Dang S. Secure Messaging in Electronic Health Records and Its Impact on Diabetes Clinical Outcomes: A Systematic Review. Telemedicine and e-Health 2016;22(9):769
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Atherton H, Ziebland S. What do we need to consider when planning, implementing and researching the use of alternatives to face-to-face consultations in primary healthcare?. DIGITAL HEALTH 2016;2:205520761667555
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Robinson JR, Valentine A, Carney C, Fabbri D, Jackson GP. Complexity of medical decision-making in care provided by surgeons through patient portals. Journal of Surgical Research 2017;214:93
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Hoonakker PL, Carayon P, Cartmill RS. The impact of secure messaging on workflow in primary care: Results of a multiple-case, multiple-method study. International Journal of Medical Informatics 2017;100:63
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Robinson SA, Zocchi MS, Netherton D, Ash A, Purington CM, Connolly SL, Vimalananda VG, Hogan TP, Shimada SL. Secure Messaging, Diabetes Self-management, and the Importance of Patient Autonomy: a Mixed Methods Study. Journal of General Internal Medicine 2020;35(10):2955
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Siemer L, Ben Allouch S, Pieterse ME, Brusse-Keizer M, Sanderman R, Postel MG. Patients’ User Experience of a Blended Face-to-Face and Web-Based Smoking Cessation Treatment: Qualitative Study. JMIR Formative Research 2020;4(6):e14550
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Whealin JM, Jenchura EC, Wong AC, Zulman DM. How Veterans With Post-Traumatic Stress Disorder and Comorbid Health Conditions Utilize eHealth to Manage Their Health Care Needs: A Mixed-Methods Analysis. Journal of Medical Internet Research 2016;18(10):e280
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Sudbury-Riley L, FitzPatrick M, Schulz PJ. Exploring the Measurement Properties of the eHealth Literacy Scale (eHEALS) Among Baby Boomers: A Multinational Test of Measurement Invariance. Journal of Medical Internet Research 2017;19(2):e53
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Kruse CS, Bolton K, Freriks G. The Effect of Patient Portals on Quality Outcomes and Its Implications to Meaningful Use: A Systematic Review. Journal of Medical Internet Research 2015;17(2):e44
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Irizarry T, DeVito Dabbs A, Curran CR. Patient Portals and Patient Engagement: A State of the Science Review. Journal of Medical Internet Research 2015;17(6):e148
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Brearly TW, Goodman CS, Haynes C, McDermott K, Rowland JA. Improvement of postinpatient psychiatric follow-up for veterans using telehealth. American Journal of Health-System Pharmacy 2020;77(4):288
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Alpert JM, Dyer KE, Lafata JE. Patient-centered communication in digital medical encounters. Patient Education and Counseling 2017;100(10):1852
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Mook PJ, Trickey AW, Krakowski KE, Majors S, Theiss MA, Fant C, Friesen MA. Exploration of Portal Activation by Patients in a Healthcare System. CIN: Computers, Informatics, Nursing 2018;36(1):18
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Javier SJ, Troszak LK, Shimada SL, McInnes DK, Ohl ME, Avoundjian T, Erhardt TA, Midboe AM. Racial and ethnic disparities in use of a personal health record by veterans living with HIV. Journal of the American Medical Informatics Association 2019;26(8-9):696
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Azarang A, Pakyurek M, Giroux C, Nordahl TE, Yellowlees P. Information Technologies: An Augmentation to Post-Traumatic Stress Disorder Treatment Among Trauma Survivors. Telemedicine and e-Health 2019;25(4):263
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Lee JL, Williams CE, Baird S, Matthias MS, Weiner M. Too Many Don’ts and Not Enough Do’s? A Survey of Hospitals About Their Portal Instructions for Patients. Journal of General Internal Medicine 2020;35(4):1029
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Chen J, Lalor J, Liu W, Druhl E, Granillo E, Vimalananda VG, Yu H. Detecting Hypoglycemia Incidents Reported in Patients’ Secure Messages: Using Cost-Sensitive Learning and Oversampling to Reduce Data Imbalance. Journal of Medical Internet Research 2019;21(3):e11990
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Hefner JL, MacEwan SR, Biltz A, Sieck CJ. Patient portal messaging for care coordination: a qualitative study of perspectives of experienced users with chronic conditions. BMC Family Practice 2019;20(1)
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Harrison TG, Wick J, Ahmed SB, Jun M, Manns BJ, Quinn RR, Tonelli M, Hemmelgarn BR. Patients with Chronic Kidney Disease and Their Intent to Use Electronic Personal Health Records. Canadian Journal of Kidney Health and Disease 2015;2:58
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Yen P, Walker DM, Smith JMG, Zhou MP, Menser TL, McAlearney AS. Usability evaluation of a commercial inpatient portal. International Journal of Medical Informatics 2018;110:10
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Ding X, Chen Y, Ding Z, Xu Y. Boundary Negotiation for Patient-Provider Communication via WeChat in China. Proceedings of the ACM on Human-Computer Interaction 2019;3(CSCW):1
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Dang S, Thavalathil B, Ruiz D, Gómez-Orozco C, Gómez-Marín O, Levis S. A Patient Portal Intervention for Menopause Knowledge and Shared Decision-Making. Journal of Women's Health 2019;28(12):1614
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Wallis L, Blessing P, Dalwai M, Shin SD. Integrating mHealth at point of care in low- and middle-income settings: the system perspective. Global Health Action 2017;10(sup3):1327686
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Cronin R, Davis S, Shenson J, Chen Q, Rosenbloom S, Jackson G. Growth of Secure Messaging Through a Patient Portal as a Form of Outpatient Interaction across Clinical Specialties. Applied Clinical Informatics 2015;06(02):288
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Lanham HJ, Leykum LK, Pugh JA. Examining the Complexity of Patient-Outpatient Care Team Secure Message Communication: Qualitative Analysis. Journal of Medical Internet Research 2018;20(7):e218
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Hernandez BF, Morgan BJ, Ish J, Agbator LO, Lindo-Moon S, Stotler FF, Gardner CL. Communication Preferences and Satisfaction of Secure Messaging Among Patients and Providers in the Military Healthcare System. Military Medicine 2018;183(11-12):e383
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Shenson JA, Cronin RM, Davis SE, Chen Q, Jackson GP. Rapid growth in surgeons’ use of secure messaging in a patient portal. Surgical Endoscopy 2016;30(4):1432
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Kumar NG, Faqih AA, Feng MP, Miller RS, Pierce RA, Sharp KW, Holzman MD, Poulose BK. Using Quality Improvement Principles to Enhance Long-Term Completion of Patient-Reported Outcomes after Ventral Hernia Repair. Journal of the American College of Surgeons 2017;224(2):172
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Heisey-Grove DM, Carretta HJ. Disparities in Secure Messaging Uptake Between Patients and Physicians: Longitudinal Analysis of Two National Cross-Sectional Surveys. Journal of Medical Internet Research 2020;22(5):e12611
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Haun J, Chavez M, Hathaway W, Antinori N, Melillo C, Cotner BA, McMahon-Grenz J, Zilka B, Patel-Teague S, Messina W, Nazi K. Virtual Medical Modality Implementation Strategies for Patient-Aligned Care Teams to Promote Veteran-Centered Care: Protocol for a Mixed-Methods Study. JMIR Research Protocols 2018;7(8):e11262
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Mold F, de Lusignan S. Patients’ Online Access to Their Primary Care Electronic Health Records and Linked Online Services: Implications for Research and Practice. Journal of Personalized Medicine 2015;5(4):452
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Campos-Castillo C, Bartholomay DJ, Callahan EF, Anthony DL. Depressive Symptoms and Electronic Messaging with Health Care Providers. Society and Mental Health 2016;6(3):168
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O’Leary KJ, Sharma RK, Killarney A, O’Hara LS, Lohman ME, Culver E, Liebovitz DM, Cameron KA. Patients’ and healthcare providers’ perceptions of a mobile portal application for hospitalized patients. BMC Medical Informatics and Decision Making 2016;16(1)
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Riera KM, Robinson JR, Van Arendonk KJ, Jackson GP. Care Delivered by Pediatric Surgical Specialties Through Patient Portal Messaging. Journal of Surgical Research 2019;234:231
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Steitz BD, Wong JIS, Cobb JG, Carlson B, Smith G, Rosenbloom ST. Policies and procedures governing patient portal use at an Academic Medical Center. JAMIA Open 2019;2(4):479
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Mirsky JB, Tieu L, Lyles C, Sarkar U. A Mixed-Methods Study of Patient–Provider E-Mail Content in a Safety-Net Setting. Journal of Health Communication 2016;21(1):85
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Sieck CJ, Hefner JL, Schnierle J, Florian H, Agarwal A, Rundell K, McAlearney AS. The Rules of Engagement: Perspectives on Secure Messaging From Experienced Ambulatory Patient Portal Users. JMIR Medical Informatics 2017;5(3):e13
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Haun JN, Patel NR, Lind JD, Antinori N. Large-Scale Survey Findings Inform Patients’ Experiences in Using Secure Messaging to Engage in Patient-Provider Communication and Self-Care Management: A Quantitative Assessment. Journal of Medical Internet Research 2015;17(12):e282
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Varsi C, Ekstedt M, Gammon D, Ruland CM. Using the Consolidated Framework for Implementation Research to Identify Barriers and Facilitators for the Implementation of an Internet-Based Patient-Provider Communication Service in Five Settings: A Qualitative Study. Journal of Medical Internet Research 2015;17(11):e262
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Haun JN, Chavez M, Nazi K, Antinori N, Melillo C, Cotner BA, Hathaway W, Cook A, Wilck N, Noonan A. Veterans’ Preferences for Exchanging Information Using Veterans Affairs Health Information Technologies: Focus Group Results and Modeling Simulations. Journal of Medical Internet Research 2017;19(10):e359
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Abd-alrazaq AA, Bewick BM, Farragher T, Gardner P. Factors that affect the use of electronic personal health records among patients: A systematic review. International Journal of Medical Informatics 2019;126:164
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Bush RA, Connelly CD, Fuller M, Pérez A. Implementation of the Integrated Electronic Patient Portal in the Pediatric Population: A Systematic Review. Telemedicine and e-Health 2016;22(2):144
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Nahm E, Son H, Yoon JM. Older adults' use of patient portals: Experiences, challenges, and suggestions shared through discussion board forums. Geriatric Nursing 2020;41(4):387
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Griffin A, Skinner A, Thornhill J, Weinberger M. Patient Portals. Applied Clinical Informatics 2016;07(02):489
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Hogan TP, Luger TM, Volkman JE, Rocheleau M, Mueller N, Barker AM, Nazi KM, Houston TK, Bokhour BG. Patient Centeredness in Electronic Communication: Evaluation of Patient-to-Health Care Team Secure Messaging. Journal of Medical Internet Research 2018;20(3):e82
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Onuma AE, Palmer Kelly E, Chakedis J, Paredes AZ, Tsilimigras DI, Wiemann B, Johnson M, Merath K, Akgul O, Cloyd J, Pawlik TM. Patient preferences on the use of technology in cancer surveillance after curative surgery: A cross-sectional analysis. Surgery 2019;165(4):782
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Cronin RM, Fabbri D, Denny JC, Rosenbloom ST, Jackson GP. A comparison of rule-based and machine learning approaches for classifying patient portal messages. International Journal of Medical Informatics 2017;105:110
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Callen J, Giardina TD, Singh H, Li L, Paoloni R, Georgiou A, Runciman WB, Westbrook JI. Emergency Physicians’ Views of Direct Notification of Laboratory and Radiology Results to Patients Using the Internet: A Multisite Survey. Journal of Medical Internet Research 2015;17(3):e60
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Atherton H, Brant H, Ziebland S, Bikker A, Campbell J, Gibson A, McKinstry B, Porqueddu T, Salisbury C. The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study. Health Services and Delivery Research 2018;6(20):1
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Lamba AH, Muralidhar K, Jain A, Tang F, Gomez-Marin O, Levis S, Dang S. Characteristics of Women Enrolled in a Patient Portal Intervention for Menopause. Women's Health Reports 2020;1(1):500
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Beal LL, Kolman JM, Jones SL, Khleif A, Menser T. Quantifying Patient Portal Use: Systematic Review of Utilization Metrics. Journal of Medical Internet Research 2021;23(2):e23493
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O’Shea AMJ, Batten A, Hu EY, Augustine MR, Hogan TP, Kaboli PJ. Association of Secure Messaging with Primary Care In-Person and Telephone Visits Among Veterans: a Matched Difference-in-Difference Analysis. Journal of General Internal Medicine 2021;36(4):946
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Esmaeilzadeh P, Dharanikota S, Mirzaei T. The role of patient engagement in patient-centric health information exchange (HIE) initiatives: an empirical study in the United States. Information Technology & People 2024;37(2):521
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Adams S, Beatty M, Moore C, Desai A, Bartlett L, Culbert E, Cohen E, Stinson J, Orkin J. Perspectives on team communication challenges in caring for children with medical complexity. BMC Health Services Research 2021;21(1)
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Freise L, Neves AL, Flott K, Harrison P, Kelly J, Darzi A, Mayer EK. Assessment of Patients’ Ability to Review Electronic Health Record Information to Identify Potential Errors: Cross-sectional Web-Based Survey. JMIR Formative Research 2021;5(2):e19074
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Mao CM, Hovick SR. Adding Affordances and Communication Efficacy to the Technology Acceptance Model to Study the Messaging Features of Online Patient Portals among Young Adults. Health Communication 2022;37(3):307
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Zhang T, Shen N, Booth R, LaChance J, Jackson B, Strudwick G. Supporting the use of patient portals in mental health settings: a scoping review. Informatics for Health and Social Care 2022;47(1):62
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Chartash D, Sharifi M, Emerson B, Frank R, Schoenfeld EM, Tanner J, Brandt C, Taylor RA. Documentation of Shared Decisionmaking in the Emergency Department. Annals of Emergency Medicine 2021;78(5):637
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Baek J, Simon-Friedt B, Lopez A, Kolman JM, Nicolas J, Jones SL, Phillips RA, Menser T. Assessing Patient Needs During Natural Disasters: Mixed Methods Analysis of Portal Messages Sent During Hurricane Harvey. Journal of Medical Internet Research 2021;23(9):e31264
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Haun JN, Cotner BA, Melillo C, Panaite V, Messina W, Patel-Teague S, Zilka B. Proactive integrated virtual healthcare resource use in primary care. BMC Health Services Research 2021;21(1)
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Reynolds TL, Zhang J, Zheng K, Chen Y. Unpacking the Use of Laboratory Test Results in an Online Health Community throughout the Medical Care Trajectory. Proceedings of the ACM on Human-Computer Interaction 2022;6(CSCW2):1
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Choudhury A, Elkefi S, Strachna O, Asan O. Effect of patient portals on perception of care quality, general health, and mental health: An exploratory analysis. Human Factors in Healthcare 2022;2:100018
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Lalor JP, Wu H, Mazor KM, Yu H. Evaluating the efficacy of NoteAid on EHR note comprehension among US Veterans through Amazon Mechanical Turk. International Journal of Medical Informatics 2023;172:105006
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Flickinger TE, Waselewski M, Tabackman A, Huynh J, Hodges J, Otero K, Schorling K, Ingersoll K, Tiouririne NA, Dillingham R. Communication between patients, peers, and care providers through a mobile health intervention supporting medication-assisted treatment for opioid use disorder. Patient Education and Counseling 2022;105(7):2110
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Brady JE, Linsky AM, Simon SR, Yeksigian K, Rubin A, Zillich AJ, Russ-Jara AL. The Perceived Effectiveness of Secure Messaging for Medication Reconciliation During Transitions of Care: Semistructured Interviews With Patients. JMIR Human Factors 2022;9(3):e36652
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Hefner JL, Sieck CJ, Walker DM. Patient and physician perspectives on training to improve communication through secure messaging. Health Care Management Review 2022;47(1):3
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Yang R, Zeng K, Jiang Y. Prevalence, Factors, and Association of Electronic Communication Use With Patient-Perceived Quality of Care From the 2019 Health Information National Trends Survey 5-Cycle 3: Exploratory Study. Journal of Medical Internet Research 2022;24(2):e27167
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Salsbury SA, Twist E, Wallace RB, Vining RD, Goertz CM, Long CR. Care Outcomes for Chiropractic Outpatient Veterans (COCOV): a qualitative study with veteran stakeholders from a pilot trial of multimodal chiropractic care. Pilot and Feasibility Studies 2022;8(1)
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Davoudi A, Lee NS, Luong T, Delaney T, Asch E, Chaiyachati K, Mowery D. Identifying Medication-Related Intents From a Bidirectional Text Messaging Platform for Hypertension Management Using an Unsupervised Learning Approach: Retrospective Observational Pilot Study. Journal of Medical Internet Research 2022;24(6):e36151
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Haun JN, Panaite V, Cotner BA, Melillo C, Venkatachalam HH, Fowler CA, Zilka B, Messina W. Provider reported value and use of virtual resources in extended primary care prior to and during COVID-19. BMC Health Services Research 2022;22(1)
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Haun JN, Melillo C, Schneider T, Merzier MM, Klanchar SA, Fowler CA, Benzinger RC. User Testing of the Veteran Delegation Tool: Qualitative Inquiry. Journal of Medical Internet Research 2023;25:e40634
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Madujibeya I, Lennie TA, Pelzel J, Moser DK. Patients’ Experiences Using a Mobile Health App for Self-Care of Heart Failure in a Real-World Setting: Qualitative Analysis. JMIR Formative Research 2023;7:e39525
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Nouri S, Lyles CR, Sherwin EB, Kuznia M, Rubinsky AD, Kemper KE, Nguyen OK, Sarkar U, Schillinger D, Khoong EC. Visit and Between-Visit Interaction Frequency Before and After COVID-19 Telehealth Implementation. JAMA Network Open 2023;6(9):e2333944
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Reynolds TL, Cobb JG, Steitz BD, Ancker JS, Rosenbloom ST. The State-of-the-Art of Patient Portals: Adapting to External Factors, Addressing Barriers, and Innovating. Applied Clinical Informatics 2023;14(04):654
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Beck JH, Sandefur EP, Vest MO, Yu-Shan AA, Peterman N, Apel PJ. Changes in Management at the Postoperative Visit After In-Office Wide Awake Local Anesthetic No Tourniquet Carpal Tunnel Release. The Journal of Hand Surgery 2023;
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Haderlein TP, Guzman-Clark J, Dardashti NS, McMahon N, Duran EL, Haun JN, Robinson SA, Blok AC, Cutrona SL, Lindsay JA, Armstrong CM, Nazi KM, Shimada SL, Wilck NR, Reilly E, Kuhn E, Hogan TP. Improving Veteran Engagement with Virtual Care Technologies: a Veterans Health Administration State of the Art Conference Research Agenda. Journal of General Internal Medicine 2024;39(S1):21
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