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  <front>
    <journal-meta>
      <journal-id journal-id-type="publisher-id">JMIR</journal-id>
      <journal-id journal-id-type="nlm-ta">J Med Internet Res</journal-id>
      <journal-title>Journal of Medical Internet Research</journal-title>
      <issn pub-type="epub">1438-8871</issn>
      <publisher>
        <publisher-name>JMIR Publications</publisher-name>
        <publisher-loc>Toronto, Canada</publisher-loc>
      </publisher>
    </journal-meta>
    <article-meta>
      <article-id pub-id-type="publisher-id">v22i8e17774</article-id>
      <article-id pub-id-type="pmid">32784173</article-id>
      <article-id pub-id-type="doi">10.2196/17774</article-id>
      <article-categories>
        <subj-group subj-group-type="heading">
          <subject>Original Paper</subject>
        </subj-group>
        <subj-group subj-group-type="article-type">
          <subject>Original Paper</subject>
        </subj-group>
      </article-categories>
      <title-group>
        <article-title>Online Guide for Electronic Health Evaluation Approaches: Systematic Scoping Review and Concept Mapping Study</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="editor">
          <name>
            <surname>Eysenbach</surname>
            <given-names>Gunther</given-names>
          </name>
        </contrib>
      </contrib-group>
      <contrib-group>
        <contrib contrib-type="reviewer">
          <name>
            <surname>Ammenwerth</surname>
            <given-names>Elske</given-names>
          </name>
        </contrib>
        <contrib contrib-type="reviewer">
          <name>
            <surname>Nykänen</surname>
            <given-names>Pirkko</given-names>
          </name>
        </contrib>
        <contrib contrib-type="reviewer">
          <name>
            <surname>Mayoral</surname>
            <given-names>Fermin</given-names>
          </name>
        </contrib>
      </contrib-group>
      <contrib-group>
        <contrib id="contrib1" contrib-type="author" corresp="yes" equal-contrib="yes">
          <name name-style="western">
            <surname>Bonten</surname>
            <given-names>Tobias N</given-names>
          </name>
          <degrees>MD, PhD</degrees>
          <xref rid="aff01" ref-type="aff">1</xref>
          <address>
            <institution>Department of Public Health and Primary Care</institution>
            <institution>Leiden University Medical Centre</institution>
            <addr-line>Department of Public Health &#38; Primary Care, Room V6-22</addr-line>
            <addr-line>PO Box 9600</addr-line>
            <addr-line>Leiden, 2300 RC</addr-line>
            <country>Netherlands</country>
            <phone>31 715268433</phone>
            <email>t.n.bonten@lumc.nl</email>
          </address>
          <xref rid="aff02" ref-type="aff">2</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0002-7719-6182</ext-link>
        </contrib>
        <contrib id="contrib2" contrib-type="author" equal-contrib="yes">
          <name name-style="western">
            <surname>Rauwerdink</surname>
            <given-names>Anneloek</given-names>
          </name>
          <degrees>MD</degrees>
          <xref rid="aff03" ref-type="aff">3</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0001-7126-3156</ext-link>
        </contrib>
        <contrib id="contrib3" contrib-type="author">
          <name name-style="western">
            <surname>Wyatt</surname>
            <given-names>Jeremy C</given-names>
          </name>
          <degrees>MD, PhD</degrees>
          <xref rid="aff04" ref-type="aff">4</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0001-7008-1473</ext-link>
        </contrib>
        <contrib id="contrib4" contrib-type="author">
          <name name-style="western">
            <surname>Kasteleyn</surname>
            <given-names>Marise J</given-names>
          </name>
          <degrees>PhD</degrees>
          <xref rid="aff01" ref-type="aff">1</xref>
          <xref rid="aff02" ref-type="aff">2</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0001-7751-7516</ext-link>
        </contrib>
        <contrib id="contrib5" contrib-type="author">
          <name name-style="western">
            <surname>Witkamp</surname>
            <given-names>Leonard</given-names>
          </name>
          <degrees>MD, PhD</degrees>
          <xref rid="aff05" ref-type="aff">5</xref>
          <xref rid="aff06" ref-type="aff">6</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0002-5579-6398</ext-link>
        </contrib>
        <contrib id="contrib6" contrib-type="author">
          <name name-style="western">
            <surname>Riper</surname>
            <given-names>Heleen</given-names>
          </name>
          <degrees>PhD</degrees>
          <xref rid="aff07" ref-type="aff">7</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0002-8144-8901</ext-link>
        </contrib>
        <contrib id="contrib7" contrib-type="author">
          <name name-style="western">
            <surname>van Gemert-Pijnen</surname>
            <given-names>Lisette JEWC</given-names>
          </name>
          <degrees>PhD</degrees>
          <xref rid="aff08" ref-type="aff">8</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0001-6511-7240</ext-link>
        </contrib>
        <contrib id="contrib8" contrib-type="author">
          <name name-style="western">
            <surname>Cresswell</surname>
            <given-names>Kathrin</given-names>
          </name>
          <degrees>PhD</degrees>
          <xref rid="aff09" ref-type="aff">9</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0001-6634-9537</ext-link>
        </contrib>
        <contrib id="contrib9" contrib-type="author">
          <name name-style="western">
            <surname>Sheikh</surname>
            <given-names>Aziz</given-names>
          </name>
          <degrees>PhD</degrees>
          <xref rid="aff09" ref-type="aff">9</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0001-7022-3056</ext-link>
        </contrib>
        <contrib id="contrib10" contrib-type="author">
          <name name-style="western">
            <surname>Schijven</surname>
            <given-names>Marlies P</given-names>
          </name>
          <degrees>MD, PhD</degrees>
          <xref rid="aff03" ref-type="aff">3</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0001-7013-0116</ext-link>
        </contrib>
        <contrib id="contrib11" contrib-type="author">
          <name name-style="western">
            <surname>Chavannes</surname>
            <given-names>Niels H</given-names>
          </name>
          <degrees>MD, PhD</degrees>
          <xref rid="aff01" ref-type="aff">1</xref>
          <xref rid="aff02" ref-type="aff">2</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0002-8607-9199</ext-link>
        </contrib>
        <contrib id="contrib12" contrib-type="author">
          <collab>EHealth Evaluation Research Group</collab>
          <xref rid="aff10" ref-type="aff">10</xref>
        </contrib>
      </contrib-group>
      <aff id="aff01">
        <label>1</label>
        <institution>Department of Public Health and Primary Care</institution>
        <institution>Leiden University Medical Centre</institution>
        <addr-line>Leiden</addr-line>
        <country>Netherlands</country>
      </aff>
      <aff id="aff02">
        <label>2</label>
        <institution>National eHealth Living Lab</institution>
        <addr-line>Leiden</addr-line>
        <country>Netherlands</country>
      </aff>
      <aff id="aff03">
        <label>3</label>
        <institution>Department of Surgery</institution>
        <institution>Amsterdam Gastroenterology and Metabolism</institution>
        <institution>Amsterdam UMC</institution>
        <addr-line>Amsterdam</addr-line>
        <country>Netherlands</country>
      </aff>
      <aff id="aff04">
        <label>4</label>
        <institution>Wessex Institute</institution>
        <institution>University of Southampton</institution>
        <addr-line>Southampton</addr-line>
        <country>United Kingdom</country>
      </aff>
      <aff id="aff05">
        <label>5</label>
        <institution>Department of Medical Informatics</institution>
        <institution>Amsterdam UMC</institution>
        <addr-line>Amsterdam</addr-line>
        <country>Netherlands</country>
      </aff>
      <aff id="aff06">
        <label>6</label>
        <institution>Ksyos Health Management Research</institution>
        <addr-line>Amstelveen</addr-line>
        <country>Netherlands</country>
      </aff>
      <aff id="aff07">
        <label>7</label>
        <institution>Department of Clinical, Neuro and Developmental Psychology</institution>
        <institution>Vrije Universiteit</institution>
        <addr-line>Amsterdam</addr-line>
        <country>Netherlands</country>
      </aff>
      <aff id="aff08">
        <label>8</label>
        <institution>Department of Psychology, Health and Technology</institution>
        <institution>Centre for eHealth and Wellbeing Research</institution>
        <institution>University of Twente</institution>
        <addr-line>Enschede</addr-line>
        <country>Netherlands</country>
      </aff>
      <aff id="aff09">
        <label>9</label>
        <institution>Centre of Medical Informatics</institution>
        <institution>Usher Institute</institution>
        <institution>The University of Edinburgh, Medical School</institution>
        <addr-line>Edinburgh</addr-line>
        <country>United Kingdom</country>
      </aff>
      <aff id="aff10">
        <label>10</label>
      <institution> Please see acknowledgements section for list of collaborators </institution>
      </aff>
      <author-notes>
        <corresp>Corresponding Author: Tobias N Bonten <email>t.n.bonten@lumc.nl</email></corresp>
      </author-notes>
      <pub-date pub-type="collection">
        <month>8</month>
        <year>2020</year>
      </pub-date>
      <pub-date pub-type="epub">
        <day>12</day>
        <month>8</month>
        <year>2020</year>
      </pub-date>
      <volume>22</volume>
      <issue>8</issue>
      <elocation-id>e17774</elocation-id>
      <history>
        <date date-type="received">
          <day>12</day>
          <month>1</month>
          <year>2020</year>
        </date>
        <date date-type="rev-request">
          <day>17</day>
          <month>3</month>
          <year>2020</year>
        </date>
        <date date-type="rev-recd">
          <day>9</day>
          <month>5</month>
          <year>2020</year>
        </date>
        <date date-type="accepted">
          <day>3</day>
          <month>6</month>
          <year>2020</year>
        </date>
      </history>
      <copyright-statement>©Tobias N Bonten, Anneloek Rauwerdink, Jeremy C Wyatt, Marise J Kasteleyn, Leonard Witkamp, Heleen Riper, Lisette JEWC van Gemert-Pijnen, Kathrin Cresswell, Aziz Sheikh, Marlies P Schijven, Niels H Chavannes,  EHealth Evaluation Research Group. Originally published in the Journal of Medical Internet Research (http://www.jmir.org), 12.08.2020.</copyright-statement>
      <copyright-year>2020</copyright-year>
      <license license-type="open-access" xlink:href="https://creativecommons.org/licenses/by/4.0/">
        <p>This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.jmir.org/, as well as this copyright and license information must be included.</p>
      </license>
      <self-uri xlink:href="https://www.jmir.org/2020/8/e17774" xlink:type="simple"/>
      <related-article related-article-type="correction-forward" xlink:title="This is a corrected version. See correction statement in:" xlink:href="http://www.jmir.org/2020/8/e23642/" vol="22" page="e23642"> </related-article>

      <abstract>
        <sec sec-type="background">
          <title>Background</title>
          <p>Despite the increase in use and high expectations of digital health solutions, scientific evidence about the effectiveness of electronic health (eHealth) and other aspects such as usability and accuracy is lagging behind. eHealth solutions are complex interventions, which require a wide array of evaluation approaches that are capable of answering the many different questions that arise during the consecutive study phases of eHealth development and implementation. However, evaluators seem to struggle in choosing suitable evaluation approaches in relation to a specific study phase.</p>
        </sec>
        <sec sec-type="objective">
          <title>Objective</title>
          <p>The objective of this project was to provide a structured overview of the existing eHealth evaluation approaches, with the aim of assisting eHealth evaluators in selecting a suitable approach for evaluating their eHealth solution at a specific evaluation study phase.</p>
        </sec>
        <sec sec-type="methods">
          <title>Methods</title>
          <p>Three consecutive steps were followed. Step 1 was a systematic scoping review, summarizing existing eHealth evaluation approaches. Step 2 was a concept mapping study asking eHealth researchers about approaches for evaluating eHealth. In step 3, the results of step 1 and 2 were used to develop an “eHealth evaluation cycle” and subsequently compose the online “eHealth methodology guide.”</p>
        </sec>
        <sec sec-type="results">
          <title>Results</title>
          <p>The scoping review yielded 57 articles describing 50 unique evaluation approaches. The concept mapping study questioned 43 eHealth researchers, resulting in 48 unique approaches. After removing duplicates, 75 unique evaluation approaches remained. Thereafter, an “eHealth evaluation cycle” was developed, consisting of six evaluation study phases: conceptual and planning, design, development and usability, pilot (feasibility), effectiveness (impact), uptake (implementation), and all phases. Finally, the “eHealth methodology guide” was composed by assigning the 75 evaluation approaches to the specific study phases of the “eHealth evaluation cycle.”</p>
        </sec>
        <sec sec-type="conclusions">
          <title>Conclusions</title>
          <p>Seventy-five unique evaluation approaches were found in the literature and suggested by eHealth researchers, which served as content for the online “eHealth methodology guide.” By assisting evaluators in selecting a suitable evaluation approach in relation to a specific study phase of the “eHealth evaluation cycle,” the guide aims to enhance the quality, safety, and successful long-term implementation of novel eHealth solutions.</p>
        </sec>
      </abstract>
      <kwd-group>
        <kwd>eHealth</kwd>
        <kwd>mHealth</kwd>
        <kwd>digital health</kwd>
        <kwd>methodology</kwd>
        <kwd>study design</kwd>
        <kwd>health technology assessment</kwd>
        <kwd>evaluation</kwd>
        <kwd>scoping review</kwd>
        <kwd>concept mapping</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec sec-type="introduction">
      <title>Introduction</title>
      <sec>
        <title>Background</title>
        <p>Electronic health (eHealth) solutions play an increasingly important role in the sustainability of future health care systems. An increase in the use and adoption of eHealth has been observed in the last decade. For instance, 59% of the member states of the European Union had a national eHealth record system in 2016 [<xref ref-type="bibr" rid="ref1">1</xref>]. Despite the increase in use and high expectations about the impact of eHealth solutions, scientific evidence about the effectiveness, along with other aspects such as usability and accuracy, is often lagging behind [<xref ref-type="bibr" rid="ref2">2</xref>-<xref ref-type="bibr" rid="ref6">6</xref>]. In addition, due to rising demands such as time and cost restrictions from policymakers and commercial interests, the quality of eHealth evaluation studies is under pressure [<xref ref-type="bibr" rid="ref7">7</xref>-<xref ref-type="bibr" rid="ref9">9</xref>]. Although most eHealth researchers are aware of these limitations and threats, they may find it difficult to determine the most suitable evaluation approach to evaluate their novel eHealth solution since a clear overview of the wide array of evaluation approaches is lacking. However, to safely and successfully implement novel eHealth solutions into existing health care pathways, and to facilitate long-term implementation, robust scientific evaluation is paramount [<xref ref-type="bibr" rid="ref10">10</xref>].</p>
      </sec>
      <sec>
        <title>Limitations of Classic Methodologies in eHealth Research</title>
        <p>The most rigorous method to study the effects of health interventions is considered to be the double blinded parallel-group randomized controlled trial (RCT). Randomization has the unique ability to distribute both known and unknown confounders between study arms equally [<xref ref-type="bibr" rid="ref11">11</xref>]. Although many RCTs of eHealth solutions have been published, limitations of this method are frequently described in the literature [<xref ref-type="bibr" rid="ref12">12</xref>]. For instance, information bias could occur due to blinding difficulties because of the visibility of an eHealth solution [<xref ref-type="bibr" rid="ref13">13</xref>-<xref ref-type="bibr" rid="ref16">16</xref>]. Moreover, conducting an RCT can be very time-consuming, whereas eHealth technology develops rapidly. Consequently, before the trial results are known, the tested eHealth solution may be outdated [<xref ref-type="bibr" rid="ref17">17</xref>]. Further, “contamination” in which the control group also uses a digital intervention, despite being randomized to the no-intervention group, easily occurs in eHealth research.
Another drawback of placing too much focus on the classical research methodologies that are generally used to evaluate effectiveness is that the need for significant evaluation during the development and implementation phases of eHealth is often neglected. Additionally, validating the quality and evaluating behavioral aspects of an eHealth solution may be lacking [<xref ref-type="bibr" rid="ref18">18</xref>,<xref ref-type="bibr" rid="ref19">19</xref>]. Although it is not wrong to use classical research methods such as an RCT to study eHealth solutions, given the fact that eHealth solutions are considered to be “complex” interventions, more awareness about the wide array of eHealth evaluation approaches may be required.</p>
      </sec>
      <sec>
        <title>Evaluation of eHealth as a Complex Intervention</title>
        <p>As described by the Medical Research Council (MRC) Framework 2000, eHealth solutions typically have multiple interacting components presenting several additional problems for evaluators, besides the already practical and methodological difficulties described above [<xref ref-type="bibr" rid="ref20">20</xref>,<xref ref-type="bibr" rid="ref21">21</xref>]. Because of these difficulties, eHealth solutions are considered as complex interventions. To study such interventions, multiple evaluation approaches are needed that are capable of answering the many different questions that arise during the consecutive phases of intervention development and implementation, including the “development,” “feasibility and piloting,” “evaluation,” and “implementation” phases [<xref ref-type="bibr" rid="ref21">21</xref>]. For instance, to assess the effectiveness of complex interventions, the MRC Framework authors suggest the following experimental designs: individually randomized trials, cluster randomized trials, stepped wedge designs, preference trials, randomized consent designs, and N-of-1 designs. Unfortunately, the authors did not offer suggestions of evaluation approaches to use in the other phases of the MRC Framework.
Murray et al [<xref ref-type="bibr" rid="ref20">20</xref>] proposed a staged approach to the evaluation of eHealth that is modeled on the MRC Framework for Complex Interventions with 10 core questions to help developers quantify the costs, scalability, sustainability, and risks of harm of the eHealth solution. Greenhalgh et al [<xref ref-type="bibr" rid="ref22">22</xref>] developed the Nonadoption, Abandonment, and challenges to Scale-up, Spread, and Sustainability (NASSS) framework to identify, understand, and address the interacting challenges around achieving sustained adoption, local scale-up, distant spread, and long-term sustainability of eHealth programs. Both of these studies illustrated and justified the necessity of a variety of evaluation approaches for eHealth beyond the RCT; however, this research does not assist evaluators in choosing which approach to use in a selected evaluation study phase. Another suggestion to improve the quality of eHealth research was proposed by Nykanen et al [<xref ref-type="bibr" rid="ref23">23</xref>,<xref ref-type="bibr" rid="ref24">24</xref>], who developed the guideline for Good Evaluation Practice in Health Informatics (GEP-HI), which precisely describes how to design and carry out a health informatics evaluation study in relation to the evaluation study phases. However, this guideline also did not include information on which specific evaluation approaches could be used in the related study phases.
Besides the individual studies described above, there have been several books published concerning eHealth evaluation research. Among one of the first books on the topic is the “Handbook of Evaluation Methods for Health Informatics,” which was published in 2006 [<xref ref-type="bibr" rid="ref25">25</xref>]. The aim of this book was to suggest options for finding appropriate tools to support the user in accomplishing an evaluation study. The book contains more than 30 evaluation methods, which are related to the phases of the system lifecycle, and the reliability, degree of difficulty, and resource requirements for each method are described. Moreover, the book “Evidence-Based Health Informatics,” published in 2016 [<xref ref-type="bibr" rid="ref26">26</xref>], provides the reader with a better understanding of the need for robust evidence to improve the quality of health informatics. The book also provides a practical overview of methodological considerations for health information technology, such as using the best study design, stakeholder analysis, mixed methods, clinical simulation, and evaluation of implementation.</p>
        <p>Although useful work has been performed by these previous authors, no single source is able to provide clear guidance in selecting appropriate evaluation approaches in relation to the specific evaluation phases of eHealth. Therefore, to enhance quality and safety, and to facilitate long-term implementation of eHealth solutions into daily practice, raising the awareness of eHealth evaluators about the wide array of eHealth evaluation approaches and thereby enhancing the completeness of evidence is sorely needed [<xref ref-type="bibr" rid="ref27">27</xref>].</p>
      </sec>
      <sec>
        <title>Aim and Objectives</title>
        <p>The overall aim of the present study was to raise awareness among eHealth evaluators about the wide array of eHealth evaluation approaches and the existence of multiple evaluation study phases. Therewith, quality, safety, and successful long-term implementation of novel eHealth solutions may be enhanced.</p>
        <p>To achieve this aim, we pursued the following objectives: (1) systematically map the current literature and expert knowledge on methods, study designs, frameworks, and philosophical approaches available to evaluate eHealth solutions; and (2) provide eHealth evaluators with an online “eHealth methodology guide” to assist them with selecting a suitable evaluation approach to evaluate their eHealth solution in a specific study phase.</p>
      </sec>
    </sec>
    <sec sec-type="methods">
      <title>Methods</title>
      <sec>
        <title>Overall Design</title>
        <p>The project consisted of three consecutive steps: (1) a systematic scoping review, (2) concept mapping study, and (3) development of the "eHealth methodology guide" with content based on the results from steps 1 and 2.</p>
      </sec>
      <sec>
        <title>Step 1: Systematic Scoping Review</title>
        <p>To describe the methods, study designs, frameworks, and other philosophical approaches (collectively referred to as “evaluation approach[es]”) currently used to evaluate eHealth solutions, a systematic scoping review was conducted. The online databases Pubmed, Embase, and PsycINFO were systematically searched using the term ”eHealth” in combination with ”evaluation” OR “methodology.” The search included Medical Subject Headings or Emtree terms and free-text terms. A complete list of the search strings is shown in <xref ref-type="supplementary-material" rid="app1">Multimedia Appendix 1</xref>. Broad inclusion criteria were applied. All types of peer-reviewed English language articles published from January 1, 2006 until November 11, 2016 and a subsequent update from November 12, 2016 until October 21, 2018 describing any eHealth evaluation approach were included. We reasoned that articles published before January 1, 2006 would not necessarily need to be screened because the annual number of publications related to eHealth evaluation approaches was still low at that time, suggesting that the field was just starting to take its first scientific steps. In addition, if an article did describe a useful evaluation approach, it would have also been described by articles that were published later. Two reviewers (TB and AR) independently screened the titles and abstracts of the articles according to the inclusion criteria described above. Cohen kappa coefficient was calculated to measure the initial interrater reliability. Disagreements between the reviewers were resolved by the decision of a third independent reviewer (MK). Full-text assessment of the selected articles after screening of titles and abstracts was performed by both reviewers (TB and AR). Exclusion criteria after full-text assessment were: no eHealth evaluation approach described, article did not concern eHealth, the described methodology was unclear, full-text version was not available, or the article was a conference abstract. The reference list of eligible articles was checked for relevant additional studies. These studies were also checked for eligibility and included as crossreferenced articles in the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) diagram (<xref rid="figure1" ref-type="fig">Figure 1</xref>). In the qualitative synthesis, the eHealth evaluation approach was extracted from eligible articles, and duplicates and synonyms were merged to develop a single list of all the methods.</p>
        <fig id="figure1" position="float">
          <label>Figure 1</label>
          <caption>
            <p>Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) flow diagram of the article selection process.</p>
          </caption>
          <graphic xlink:href="jmir_v22i8e17774_fig1.png" alt-version="no" mimetype="image" position="float" xlink:type="simple"/>
        </fig>
      </sec>
      <sec>
        <title>Step 2: Concept Mapping Study</title>
        <sec>
          <title>Overview of Phases</title>
          <p>Although the systematic scoping review was performed rigorously, it was possible that not all of the current or possible approaches to evaluate eHealth solutions would have been described in the eligible studies. Therefore, to achieve a reasonably complete overview of eHealth evaluation approaches, it was considered essential to incorporate eHealth researchers’ knowledge on these approaches. A concept mapping study was selected as the most suitable method for structuring the suggested evaluation approaches from the researchers and for exploring their views on the different phases of the “eHealth evaluation cycle.” Concept mapping is a qualitative research methodology that was introduced by Trochim and Linton in 1986 [<xref ref-type="bibr" rid="ref28">28</xref>]. It can be used by a group of individuals to first determine the scope of ideas on a certain topic and then to structure these ideas [<xref ref-type="bibr" rid="ref29">29</xref>]. There is no interaction between the participants. A typical concept mapping study consists of 5 phases: (1) selection of the participants; (2) brainstorm, generation of the evaluation approaches by participants; (3) sorting and rating of the evaluation approaches; (4) concept mapping analysis; (5) and interpretation and utilization of the concept map. In the next subsections, these 5 phases are described in more detail. Concept System 2017 Global MAX online software was used for these tasks [<xref ref-type="bibr" rid="ref30">30</xref>]. A Venn diagram was drawn to visualize the overlap between the results of the scoping review (step 1) and the evaluation approaches suggested by participants (step 2).</p>
        </sec>
        <sec>
          <title>Selection of the Participants</title>
          <p>To include a wide cross-section of eHealth researchers and reduce the influence of “group think,” any researchers in contact with the authors and with any level of expertise in eHealth or evaluation research (to help assure that all major perspectives on the eHealth evaluation topic were represented) were approached as being suitable participants for this concept mapping study. Snowball sampling (ie, asking participants to recruit other researchers) was also included in the recruitment strategy. The target participants received an email describing the objective of the study and instructions on how they could participate. A register was kept of the number of participants that were approached and that refused. In general, in a concept mapping study, there are no “rules” established as to how many participants should be included [<xref ref-type="bibr" rid="ref31">31</xref>]. However, we estimated that 25 or more participants would be appropriate to generate a sufficient number of evaluation approaches and to have representative sorting and rating results.</p>
        </sec>
        <sec>
          <title>Brainstorm Phase: Generation of the List of Evaluation Approaches</title>
          <p>In this phase, participants were asked to enter all of the evaluation approaches they were aware of into an online form using Global MAX software. We intentionally did not include a strict definition of “evaluation approaches” so as to maintain the concept mapping phase as broad as possible and to avoid missing any methods due to an overly restrictive definition. The participants were not familiar with the results of the systematic scoping review. Participants were also asked 8 general background questions about their age, gender, background, years of experience in research, type of health care institute they work at, whether their daily work comprised eHealth, self-rated expertise in eHealth in general (grade 1-10), and self-rated expertise (grade 1-10) in eHealth evaluation approaches.</p>
        </sec>
        <sec>
          <title>Sorting and Rating Phases</title>
          <p>The coordinating researcher (AR) reviewed the evaluation approaches suggested by the participants, checking if each suggested approach truly represented a specific evaluation approach rather than, for instance, a broad methodological category such as “qualitative research.” If the coordinating researcher was unfamiliar with the suggested approach, Pubmed or Google Scholar was searched for supporting information. The cleaned results were combined with the results from the systematic scoping review, omitting duplicate approaches. The resulting set of approaches was then presented back to the participants who were instructed to sort these approaches into categories that had to be created by the participants. The participant was instructed to keep the following question in mind while sorting each approach into a self-created category: “To which phase of the research cycle (eg, planning, testing, implementation) does this evaluation approach belong?” To gain insights about opinions of the researchers with respect to the use in daily practice and suitability for effectiveness testing of the evaluation approaches, the participants were asked the following three rating questions about each approach: (1) Does your research group use this approach, or did it do so in the past? (yes or no); (2) In your opinion, how important is it that researchers with an interest in eHealth are familiar with this approach? (1, unimportant; 2, less important; 3, very important; 4, absolutely essential); (3) In your opinion, how important is the approach for proving the effectiveness of eHealth? (1, unimportant; 2, less important; 3, very important; 4, absolutely essential).</p>
          <p>Results of the first rating question are reported as percentages of how many participants use or used the approach. For the second and third questions related to familiarity with the approach and importance for proving effectiveness, respectively, average rating scores ranging from 1 to 4 for each evaluation approach and the proportion of participants who selected categories 3 or 4 are reported.</p>
        </sec>
        <sec>
          <title>Concept Mapping Analysis</title>
          <p>Global MAX software uses a 3-step analysis to compute the concept map [<xref ref-type="bibr" rid="ref32">32</xref>]. First, the sorting data from each participant were compiled into a similarity matrix. The matrix illustrates how many times each approach was sorted into similar categories. Second, the software applied a multidimensional scaling algorithm to plot points that were frequently sorted close together on a point map. A stress value (0-1), indicating the goodness of fit of the configuration of the point map, was calculated; the lower the stress value, the better the fit. In the last step, a hierarchical cluster analysis using the Ward algorithm was applied to group approaches into clusters (see also pages 87-100 of Kane and Trochim [<xref ref-type="bibr" rid="ref33">33</xref>] for a detailed description of the data analyses to compute concept maps).</p>
          <p>Two authors (TN and AR) reviewed the concept maps ranging from a 7-cluster to a 3-cluster option. The guidance of Kane and Trochim [<xref ref-type="bibr" rid="ref33">33</xref>] was followed to select the best fitting number of clusters. Once the best fitting number of clusters was identified, each evaluation approach on the concept map was reviewed by the two authors to check if the approach truly belonged to the assigned cluster. If the approach seemed to belong in an adjacent cluster, it was reassigned to that particular cluster. If an approach could be assigned to multiple clusters, the best fitting cluster was selected.</p>
          <p>The average rating scores for the rating questions on familiarity with the approach and importance for proving effectiveness were used to create a 4-quadrant Go-Zone graph. The Go-Zone graph easily visualizes the evaluation approaches with above-average rating scores on both questions, which are represented in the upper right quadrant. Approaches in the upper right quadrant that were also mentioned in the effectiveness testing cluster of the concept map are asterisked in the “eHealth methodology guide,” meaning that participants in general used these approaches and that these approaches were recommended by participants for evaluating effectiveness.</p>
        </sec>
        <sec>
          <title>Interpretation and Utilization of the Concept Map</title>
          <p>The initial concept map clusters represented names that participants suggested when sorting the evaluation approaches into self-created categories. Because these cluster names were used to constitute the phases of the “eHealth evaluation cycle” later in the project, three authors (TN, AR, and JW) determined (after multiple discussion sessions) the most appropriate names for the final concept map clusters. A name was found to be appropriate when it was suggested by multiple participants and was considered to be representative for the “eHealth evaluation cycle,” meaning that all of the evaluation approaches could be logically subdivided. After updating the names, the concept map clusters still contained the evaluation approaches allocated by the participants. This subdivision of eHealth evaluation approaches was used as the content for the “eHealth evaluation guide.”</p>
        </sec>
      </sec>
      <sec>
        <title>Step 3: eHealth Methodology Guide</title>
        <p>The unique evaluation approaches identified in the systematic scoping review and unique evaluation approaches described by the participants in the concept mapping study were brought together by authors TB and AR, and used as the content to develop the “eHealth methodology guide.” To logically subdivide the eHealth evaluation approaches and to increase researchers’ awareness of the existence of multiple evaluation study phases, an “eHealth evaluation cycle” was developed. The cycle was based on the cluster names of the concept map and on the common denominators of the “all phases” evaluation approaches from the systematic scoping review. Each unique evaluation approach was assigned to a specific evaluation study phase. If an approach could belong to multiple study phases, it was assigned to all applicable phases.</p>
      </sec>
    </sec>
    <sec sec-type="results">
      <title>Results</title>
      <sec>
        <title>Step 1: Systematic Scoping Review</title>
        <p>The systematic search retrieved 5971 articles from the databases. After removing duplicates, 5021 articles were screened using title and abstract review. A total of 148 articles were selected for full-text assessment. Among these, 104 articles were excluded because of the following reasons: not containing any named eHealth evaluation approach, not being an eHealth article, unclear description of approach, no full-text version available, conference abstract, and other reasons. Through crossreferencing, 13 additional articles were added to the final selection. In total, 57 articles were included in the qualitative synthesis. Calculation of Cohen kappa showed an interrater reliability of 0.49, which corresponds to “moderate agreement” between both reviewers. <xref rid="figure1" ref-type="fig">Figure 1</xref> presents the PRISMA flow diagram describing the selection process. The 57 articles described 50 unique eHealth evaluation approaches (<xref ref-type="table" rid="table1">Table 1</xref>). Of the 50 methods, 19 were described by more than 1 article.</p>
        <table-wrap position="float" id="table1">
          <label>Table 1</label>
          <caption>
            <p>Articles included in the systematic scoping review according to the evaluation approach adopted.</p>
          </caption>
          <table width="1000" cellpadding="5" cellspacing="0" border="1" rules="groups" frame="hsides">
            <col width="250"/>
            <col width="250"/>
            <col width="250"/>
            <col width="250"/>
            <thead>
              <tr valign="top">
                <td>Reference</td>
                <td>Year</td>
                <td>Country</td>
                <td>Evaluation approach</td>
              </tr>
            </thead>
            <tbody>
              <tr valign="top">
                <td>Chiasson et al [<xref ref-type="bibr" rid="ref34">34</xref>]</td>
                <td>2007</td>
                <td>United Kingdom</td>
                <td>Action research</td>
              </tr>
              <tr valign="top">
                <td>Campbell and Yue [<xref ref-type="bibr" rid="ref35">35</xref>]</td>
                <td>2014</td>
                <td>United States</td>
                <td>Adaptive design; propensity score</td>
              </tr>
              <tr valign="top">
                <td>Law and Wason [<xref ref-type="bibr" rid="ref36">36</xref>]</td>
                <td>2014</td>
                <td>United Kingdom</td>
                <td>Adaptive design</td>
              </tr>
              <tr valign="top">
                <td>Mohr et al [<xref ref-type="bibr" rid="ref16">16</xref>]</td>
                <td>2015</td>
                <td>United States</td>
                <td>Behavioral intervention technology model (bit) in Trials of Intervention Principles; SMART<sup>a</sup></td>
              </tr>
              <tr valign="top">
                <td>Van Gemert-Pijnen et al [<xref ref-type="bibr" rid="ref37">37</xref>]</td>
                <td>2011</td>
                <td>Netherlands</td>
                <td>CeHRes<sup>b</sup> Roadmap</td>
              </tr>
              <tr valign="top">
                <td>Alpay et al [<xref ref-type="bibr" rid="ref38">38</xref>]</td>
                <td>2018</td>
                <td>Netherlands</td>
                <td>CeHRes Roadmap; Fog model; Oinas-Kukkonen model</td>
              </tr>
              <tr valign="top">
                <td>Shaw [<xref ref-type="bibr" rid="ref39">39</xref>]</td>
                <td>2002</td>
                <td>United Kingdom</td>
                <td>CHEATS<sup>c</sup>: a generic ICT<sup>d</sup> evaluation framework</td>
              </tr>
              <tr valign="top">
                <td>Kushniruk and Patel [<xref ref-type="bibr" rid="ref40">40</xref>]</td>
                <td>2004</td>
                <td>Canada</td>
                <td>Cognitive task analysis; user-centered design</td>
              </tr>
              <tr valign="top">
                <td>Jaspers [<xref ref-type="bibr" rid="ref41">41</xref>]</td>
                <td>2009</td>
                <td>Netherlands</td>
                <td>Cognitive walkthrough; heuristic evaluation; think-aloud method</td>
              </tr>
              <tr valign="top">
                <td>Khajouei et al [<xref ref-type="bibr" rid="ref42">42</xref>]</td>
                <td>2017</td>
                <td>Iran</td>
                <td>Cognitive walkthrough; heuristic evaluation</td>
              </tr>
              <tr valign="top">
                <td>Van Engen-Verheul et al [<xref ref-type="bibr" rid="ref43">43</xref>]</td>
                <td>2015</td>
                <td>Netherlands</td>
                <td>Concept mapping</td>
              </tr>
              <tr valign="top">
                <td>Mohr et al [<xref ref-type="bibr" rid="ref44">44</xref>]</td>
                <td>2013</td>
                <td>United States</td>
                <td>CEEBIT<sup>e</sup> framework</td>
              </tr>
              <tr valign="top">
                <td>Nicholas et al [<xref ref-type="bibr" rid="ref45">45</xref>]</td>
                <td>2016</td>
                <td>Australia</td>
                <td>CEEBIT framework; single-case experiment (N=1)</td>
              </tr>
              <tr valign="top">
                <td>Bongiovanni-Delaroziere and Le Goff Pronost [<xref ref-type="bibr" rid="ref46">46</xref>]</td>
                <td>2017</td>
                <td>France</td>
                <td>Economic evaluation; HAS<sup>f</sup> methodological framework</td>
              </tr>
              <tr valign="top">
                <td>Fatehi et al [<xref ref-type="bibr" rid="ref47">47</xref>]</td>
                <td>2017</td>
                <td>Australia</td>
                <td>Five-stage model for comprehensive research on telehealth</td>
              </tr>
              <tr valign="top">
                <td>Baker et al [<xref ref-type="bibr" rid="ref48">48</xref>]</td>
                <td>2014</td>
                <td>United States</td>
                <td>Fractional-factorial (ANOVA<sup>g</sup>) design; SMART</td>
              </tr>
              <tr valign="top">
                <td>Collins et al [<xref ref-type="bibr" rid="ref49">49</xref>]</td>
                <td>2007</td>
                <td>United States</td>
                <td>Fractional-factorial (ANOVA) design; MOST<sup>h</sup>; SMART</td>
              </tr>
              <tr valign="top">
                <td>Chumbler et al [<xref ref-type="bibr" rid="ref14">14</xref>]</td>
                <td>2008</td>
                <td>United States</td>
                <td>Interrupted time-series analysis; matched cohort study design</td>
              </tr>
              <tr valign="top">
                <td>Grigsby et al [<xref ref-type="bibr" rid="ref50">50</xref>]</td>
                <td>2006</td>
                <td>United States</td>
                <td>Interrupted time-series analysis; pretest-posttest design</td>
              </tr>
              <tr valign="top">
                <td>Liu and Wyatt [<xref ref-type="bibr" rid="ref51">51</xref>]</td>
                <td>2001</td>
                <td>United Kingdom</td>
                <td>Interrupted time-series analysis</td>
              </tr>
              <tr valign="top">
                <td>Kontopantelis et al [<xref ref-type="bibr" rid="ref52">52</xref>]</td>
                <td>2015</td>
                <td>United Kingdom</td>
                <td>Interrupted time-series analysis</td>
              </tr>
              <tr valign="top">
                <td>Catwell and Shiekh [<xref ref-type="bibr" rid="ref53">53</xref>]</td>
                <td>2009</td>
                <td>United Kingdom</td>
                <td>Life cycle–based approach</td>
              </tr>
              <tr valign="top">
                <td>Han [<xref ref-type="bibr" rid="ref54">54</xref>]</td>
                <td>2011</td>
                <td>United States</td>
                <td>Life cycle–based approach</td>
              </tr>
              <tr valign="top">
                <td>Sieverink [<xref ref-type="bibr" rid="ref55">55</xref>]</td>
                <td>2017</td>
                <td>Netherlands</td>
                <td>Logfile analysis</td>
              </tr>
              <tr valign="top">
                <td>Kramer-Jackman Popkess-Vawter [<xref ref-type="bibr" rid="ref56">56</xref>]</td>
                <td>2008</td>
                <td>United States</td>
                <td>Method for technology-delivered health care measures</td>
              </tr>
              <tr valign="top">
                <td>Wilson et al [<xref ref-type="bibr" rid="ref57">57</xref>]</td>
                <td>2018</td>
                <td>Canada</td>
                <td>mHealth<sup>i</sup> agile and user-centered research and development lifecycle</td>
              </tr>
              <tr valign="top">
                <td>Jacobs and Graham[<xref ref-type="bibr" rid="ref58">58</xref>]</td>
                <td>2016</td>
                <td>United States</td>
                <td>mHealth development and evaluation framework; MOST</td>
              </tr>
              <tr valign="top">
                <td>Dempsey et al [<xref ref-type="bibr" rid="ref59">59</xref>]</td>
                <td>2015</td>
                <td>United States</td>
                <td>Microrandomized trial; single-case experiment (N=1)</td>
              </tr>
              <tr valign="top">
                <td>Klasnja et al [<xref ref-type="bibr" rid="ref60">60</xref>]</td>
                <td>2015</td>
                <td>United States</td>
                <td>Microrandomized trial; single-case experiment (N=1)</td>
              </tr>
              <tr valign="top">
                <td>Law et al [<xref ref-type="bibr" rid="ref61">61</xref>]</td>
                <td>2016</td>
                <td>United Kingdom</td>
                <td>Microrandomized trial</td>
              </tr>
              <tr valign="top">
                <td>Walton et al [<xref ref-type="bibr" rid="ref62">62</xref>]</td>
                <td>2018</td>
                <td>United States</td>
                <td>Microrandomized trial</td>
              </tr>
              <tr valign="top">
                <td>Caffery et al [<xref ref-type="bibr" rid="ref63">63</xref>]</td>
                <td>2017</td>
                <td>Australia</td>
                <td>Mixed methods</td>
              </tr>
              <tr valign="top">
                <td>Lee and Smith [<xref ref-type="bibr" rid="ref64">64</xref>]</td>
                <td>2012</td>
                <td>United States</td>
                <td>Mixed methods</td>
              </tr>
              <tr valign="top">
                <td>Kidholm et al [<xref ref-type="bibr" rid="ref65">65</xref>]</td>
                <td>2017</td>
                <td>Denmark</td>
                <td>MAST<sup>j</sup></td>
              </tr>
              <tr valign="top">
                <td>Kidholm et al [<xref ref-type="bibr" rid="ref66">66</xref>]</td>
                <td>2018</td>
                <td>Denmark</td>
                <td>MAST</td>
              </tr>
              <tr valign="top">
                <td>Kummervold et al [<xref ref-type="bibr" rid="ref67">67</xref>]</td>
                <td>2012</td>
                <td>Norway</td>
                <td>Noninferiority trial</td>
              </tr>
              <tr valign="top">
                <td>May [<xref ref-type="bibr" rid="ref68">68</xref>]</td>
                <td>2006</td>
                <td>United Kingdom</td>
                <td>Normalization process theory and checklist</td>
              </tr>
              <tr valign="top">
                <td>Borycki et al [<xref ref-type="bibr" rid="ref69">69</xref>]</td>
                <td>2016</td>
                <td>Canada</td>
                <td>Participatory design; user-centered design</td>
              </tr>
              <tr valign="top">
                <td>Clemensen et al [<xref ref-type="bibr" rid="ref70">70</xref>]</td>
                <td>2017</td>
                <td>Denmark</td>
                <td>Participatory design</td>
              </tr>
              <tr valign="top">
                <td>Glasgow [<xref ref-type="bibr" rid="ref71">71</xref>]</td>
                <td>2007</td>
                <td>United States</td>
                <td>Practical clinical trial; RE-AIM<sup>k</sup> framework</td>
              </tr>
              <tr valign="top">
                <td>Danaher and Seeley [<xref ref-type="bibr" rid="ref72">72</xref>]</td>
                <td>2007</td>
                <td>United States</td>
                <td>Pragmatic randomized controlled trial; SMART; Stage model of behavioral therapies research</td>
              </tr>
              <tr valign="top">
                <td>Sadegh et al [<xref ref-type="bibr" rid="ref73">73</xref>]</td>
                <td>2018</td>
                <td>Iran</td>
                <td>Proposed framework for evaluated mHealth services</td>
              </tr>
              <tr valign="top">
                <td>Harker and Kleinen [<xref ref-type="bibr" rid="ref74">74</xref>]</td>
                <td>2012</td>
                <td>United Kingdom</td>
                <td>Rapid review</td>
              </tr>
              <tr valign="top">
                <td>Glasgow et al [<xref ref-type="bibr" rid="ref75">75</xref>]</td>
                <td>2014</td>
                <td>United States</td>
                <td>RE-AIM framework</td>
              </tr>
              <tr valign="top">
                <td>Almirall et al [<xref ref-type="bibr" rid="ref76">76</xref>]</td>
                <td>2014</td>
                <td>United States</td>
                <td>SMART</td>
              </tr>
              <tr valign="top">
                <td>Ammenwerth et al [<xref ref-type="bibr" rid="ref77">77</xref>]</td>
                <td>2012</td>
                <td>Austria</td>
                <td>Simulation study</td>
              </tr>
              <tr valign="top">
                <td>Jensen et al [<xref ref-type="bibr" rid="ref78">78</xref>]</td>
                <td>2015</td>
                <td>Denmark</td>
                <td>Simulation study</td>
              </tr>
              <tr valign="top">
                <td>Dallery et al [<xref ref-type="bibr" rid="ref79">79</xref>]</td>
                <td>2013</td>
                <td>United States</td>
                <td>Single case experiment (N=1)</td>
              </tr>
              <tr valign="top">
                <td>Cresswell and Shiekh [<xref ref-type="bibr" rid="ref80">80</xref>]</td>
                <td>2014</td>
                <td>United Kingdom</td>
                <td>Sociotechnical evaluation</td>
              </tr>
              <tr valign="top">
                <td>Kaufman et al [<xref ref-type="bibr" rid="ref81">81</xref>]</td>
                <td>2006</td>
                <td>United States</td>
                <td>Stead et al [<xref ref-type="bibr" rid="ref82">82</xref>] evaluation framework</td>
              </tr>
              <tr valign="top">
                <td>Brown and Lilford [<xref ref-type="bibr" rid="ref83">83</xref>]</td>
                <td>2006</td>
                <td>United Kingdom</td>
                <td>Stepped wedge (cluster) randomized trial</td>
              </tr>
              <tr valign="top">
                <td>Hussey and Hughes [<xref ref-type="bibr" rid="ref84">84</xref>]</td>
                <td>2007</td>
                <td>United States</td>
                <td>Stepped wedge (cluster) randomized trial</td>
              </tr>
              <tr valign="top">
                <td>Spiegelman [<xref ref-type="bibr" rid="ref85">85</xref>]</td>
                <td>2016</td>
                <td>United States</td>
                <td>Stepped wedge (cluster) randomized trial</td>
              </tr>
              <tr valign="top">
                <td>Langbecker et al [<xref ref-type="bibr" rid="ref86">86</xref>]</td>
                <td>2017</td>
                <td>Australia</td>
                <td>Survey methods</td>
              </tr>
              <tr valign="top">
                <td>Rönnby et al [<xref ref-type="bibr" rid="ref87">87</xref>]</td>
                <td>2018</td>
                <td>Sweden</td>
                <td>Technology acceptance model</td>
              </tr>
              <tr valign="top">
                <td>Bastien [<xref ref-type="bibr" rid="ref88">88</xref>]</td>
                <td>2010</td>
                <td>France</td>
                <td>User-based evaluation</td>
              </tr>
              <tr valign="top">
                <td>Nguyen et al [<xref ref-type="bibr" rid="ref89">89</xref>]</td>
                <td>2007</td>
                <td>Canada</td>
                <td>Waitlist control group design</td>
              </tr>
            </tbody>
          </table>
          <table-wrap-foot>
            <fn id="table1fn1">
              <p><sup>a</sup>SMART: Sequential Multiple Assignment Randomized Trial.</p>
            </fn>
            <fn id="table1fn2">
              <p><sup>b</sup>CeHRes: Centre for eHealth Research and Disease management.</p>
            </fn>
            <fn id="table1fn3">
              <p><sup>c</sup>CHEATS: Clinical, human and organizational, educational, administrative, ethnical and social explanatory factors in a randomized controlled trial intervention.</p>
            </fn>
            <fn id="table1fn4">
              <p><sup>d</sup>ICT: information and communication technology.</p>
            </fn>
            <fn id="table1fn5">
              <p><sup>e</sup>CEEBIT: continuous evaluation of evolving behavioral intervention technology.</p>
            </fn>
            <fn id="table1fn6">
              <p><sup>f</sup>HAS: Haute Autorité de Santé (French National Authority for Health).</p>
            </fn>
            <fn id="table1fn7">
              <p><sup>g</sup>ANOVA: analysis of variance.</p>
            </fn>
            <fn id="table1fn8">
              <p><sup>h</sup>MOST: multiphase optimization strategy.</p>
            </fn>
            <fn id="table1fn9">
              <p><sup>i</sup>mHealth: mobile health.</p>
            </fn>
            <fn id="table1fn10">
              <p><sup>j</sup>MAST: Model of Assessment of Telemedicine Applications.</p>
            </fn>
            <fn id="table1fn11">
              <p><sup>k</sup>RE-AIM: Reach, Effectiveness, Adoption, Implementation, and Maintenance.</p>
            </fn>
          </table-wrap-foot>
        </table-wrap>
      </sec>
      <sec>
        <title>Step 2: Concept Mapping Study</title>
        <sec>
          <title>Characteristics of the Participants</title>
          <p>In total, 52 researchers were approached to participate in the concept mapping study, 43 (83%) of whom participated in the “brainstorm” phase. Reasons for refusal to participate were a lack of time or not feeling skilled enough to contribute. From the 43 initial participants, 27 (63%) completed the “sorting” phase and 32 (74%) answered the three rating questions of the “rating” phase. The characteristics of participants for each phase are shown in <xref ref-type="table" rid="table2">Table 2</xref>. Participant characteristics did not change substantially throughout the study phases, with a mean participant age ranging from 39.9 to 40.5 years, a mean of 13 years of eHealth research experience, and more than 70% of participants working in a university medical center. The majority of participants gave themselves high grades for their knowledge about eHealth but lower scores for their expertise in eHealth evaluation approaches.</p>
          <table-wrap position="float" id="table2">
            <label>Table 2</label>
            <caption>
              <p>Characteristics of study participants for each phase of the concept mapping study.</p>
            </caption>
            <table width="1000" cellpadding="5" cellspacing="0" border="1" rules="groups" frame="hsides">
              <col width="30"/>
              <col width="400"/>
              <col width="0"/>
              <col width="190"/>
              <col width="0"/>
              <col width="190"/>
              <col width="0"/>
              <col width="190"/>
              <thead>
                <tr valign="top">
                  <td colspan="2">Characteristic</td>
                  <td colspan="2">Brainstorm phase</td>
                  <td colspan="2">Sorting phase</td>
                  <td colspan="2">Rating phase</td>
                </tr>
              </thead>
              <tbody>
                <tr valign="top">
                  <td colspan="2">Participants (n)</td>
                  <td colspan="2">43<sup>a</sup></td>
                  <td colspan="2">27</td>
                  <td colspan="2">32<sup>b</sup></td>
                </tr>
                <tr valign="top">
                  <td colspan="2">Age (years), mean (SD)</td>
                  <td colspan="2">39.9 (12.1)</td>
                  <td colspan="2">39.0 (12.6)</td>
                  <td colspan="2">40.5 (13)</td>
                </tr>
                <tr valign="top">
                  <td colspan="2">Female gender, n (%)</td>
                  <td colspan="2">21 (49)</td>
                  <td colspan="2">16 (53)</td>
                  <td colspan="2">16 (50)</td>
                </tr>
                <tr valign="top">
                  <td colspan="2">Research experience (years), mean (SD)</td>
                  <td colspan="2">13.5 (10.8)</td>
                  <td colspan="2">12.6 (10.5)</td>
                  <td colspan="2">13.9 (11)</td>
                </tr>
                <tr valign="top">
                  <td colspan="2">Working in university medical center, n (%)</td>
                  <td colspan="2">37 (73)</td>
                  <td colspan="2">26 (72)</td>
                  <td colspan="2">27 (71)</td>
                </tr>
                <tr valign="top">
                  <td colspan="3">
                    <bold>Use of eHealth<sup>c</sup></bold>
                    <bold>in daily practice, n (%)</bold>
                  </td>
                  <td colspan="2">
                    <break/>
                  </td>
                  <td colspan="2">
                    <break/>
                  </td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>During clinic work, not EHR<sup>d</sup></td>
                  <td colspan="2">4 (7)</td>
                  <td colspan="2">3 (9)</td>
                  <td colspan="2">3 (8)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>During research</td>
                  <td colspan="2">32 (59)</td>
                  <td colspan="2">21 (60)</td>
                  <td colspan="2">23 (59)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>During clinic work and research</td>
                  <td colspan="2">10 (19)</td>
                  <td colspan="2">7 (20)</td>
                  <td colspan="2">8 (21)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>No</td>
                  <td colspan="2">1 (2)</td>
                  <td colspan="2">0 (0)</td>
                  <td colspan="2">1 (3)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Other</td>
                  <td colspan="2">7 (13)</td>
                  <td colspan="2">4 (11)</td>
                  <td colspan="2">4 (10)</td>
                </tr>
                <tr valign="top">
                  <td colspan="3">
                    <bold>Knowledge about eHealth, n (%)</bold>
                  </td>
                  <td colspan="2">
                    <break/>
                  </td>
                  <td colspan="2">
                    <break/>
                  </td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 1-2</td>
                  <td colspan="2">0 (0)</td>
                  <td colspan="2">0 (0)</td>
                  <td colspan="2">0 (0)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 3-4</td>
                  <td colspan="2">1 (2)</td>
                  <td colspan="2">1 (4)</td>
                  <td colspan="2">1 (3)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 5-6</td>
                  <td colspan="2">2 (5)</td>
                  <td colspan="2">1 (4)</td>
                  <td colspan="2">1 (3)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 7-8</td>
                  <td colspan="2">29 (71)</td>
                  <td colspan="2">17 (63)</td>
                  <td colspan="2">21 (68)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 9-10</td>
                  <td colspan="2">9 (22)</td>
                  <td colspan="2">8 (30)</td>
                  <td colspan="2">8 (26)</td>
                </tr>
                <tr valign="top">
                  <td colspan="3">
                    <bold>Expertise about eHealth research methods, n (%)</bold>
                  </td>
                  <td colspan="2">
                    <break/>
                  </td>
                  <td colspan="2">
                    <break/>
                  </td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 1-2</td>
                  <td colspan="2">0 (0)</td>
                  <td colspan="2">0 (0)</td>
                  <td colspan="2">0 (0)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 3-4</td>
                  <td colspan="2">1 (2)</td>
                  <td colspan="2">1 (4)</td>
                  <td colspan="2">1 (3)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 5-6</td>
                  <td colspan="2">15 (37)</td>
                  <td colspan="2">8 (30)</td>
                  <td colspan="2">11 (36)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 7-8</td>
                  <td colspan="2">19 (46)</td>
                  <td colspan="2">15 (56)</td>
                  <td colspan="2">15 (48)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Grade 9-10</td>
                  <td colspan="2">6 (15)</td>
                  <td colspan="2">3 (11)</td>
                  <td colspan="2">4 (13)</td>
                </tr>
                <tr valign="top">
                  <td colspan="3">
                    <bold>Background, n (%)</bold>
                  </td>
                  <td colspan="2">
                    <break/>
                  </td>
                  <td colspan="2">
                    <break/>
                  </td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Biology</td>
                  <td colspan="2">2 (3)</td>
                  <td colspan="2">1 (2)</td>
                  <td colspan="2">1 (2)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Data science</td>
                  <td colspan="2">2 (3)</td>
                  <td colspan="2">1 (2)</td>
                  <td colspan="2">1 (2)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Economics</td>
                  <td colspan="2">1 (1)</td>
                  <td colspan="2">1 (2)</td>
                  <td colspan="2">1 (2)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Medicine</td>
                  <td colspan="2">24 (35)</td>
                  <td colspan="2">14 (30)</td>
                  <td colspan="2">18 (34)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>(Health) Science</td>
                  <td colspan="2">9 (13)</td>
                  <td colspan="2">6 (13)</td>
                  <td colspan="2">7 (13)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Industrial design</td>
                  <td colspan="2">1 (1)</td>
                  <td colspan="2">1 (2)</td>
                  <td colspan="2">1 (2)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Informatics</td>
                  <td colspan="2">4 (6)</td>
                  <td colspan="2">3 (7)</td>
                  <td colspan="2">3 (6)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Communication and culture</td>
                  <td colspan="2">4 (6)</td>
                  <td colspan="2">3 (7)</td>
                  <td colspan="2">3 (6)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Psychology</td>
                  <td colspan="2">14 (21)</td>
                  <td colspan="2">11 (24)</td>
                  <td colspan="2">12 (23)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>Other</td>
                  <td colspan="2">7 (10)</td>
                  <td colspan="2">5 (11)</td>
                  <td colspan="2">6 (11)</td>
                </tr>
              </tbody>
            </table>
            <table-wrap-foot>
              <fn id="table2fn1">
                <p><sup>a</sup>43 participants participated in the sorting phase, but 41 participants answered the characteristics questions.</p>
              </fn>
              <fn id="table2fn2">
                <p><sup>b</sup>One of the 32 participants did not finish the third rating question: “importance for proving effectiveness.”</p>
              </fn>
              <fn id="table2fn3">
                <p><sup>c</sup>eHealth: electronic health.</p>
              </fn>
              <fn id="table2fn4">
                <p><sup>d</sup>EHR: electronic health record.</p>
              </fn>
            </table-wrap-foot>
          </table-wrap>
        </sec>
        <sec>
          <title>Brainstorm Phase</title>
          <p>Forty-three participants participated in an online brainstorm phase and generated a total of 192 evaluation approaches. After removing duplicate or undefined approaches, 48 unique approaches remained (<xref ref-type="supplementary-material" rid="app2">Multimedia Appendix 2</xref>). Only 23 of these 48 approaches (48%) overlapped with those identified in the systematic scoping review (<xref rid="figure2" ref-type="fig">Figure 2</xref>).</p>
          <p>Based on the update of the scoping literature review at the end of the project, 13 additional evaluation approaches were found that were not incorporated into the sorting and rating phases. Therefore, in total, only 62 of the 75 unique methods were presented to the participants in the sorting and rating phases. Participants were asked to sort the 62 evaluation approaches into as many self-created categories as they wished. Twenty-seven individuals participated in this sorting exercise, and they suggested between 4 and 16 categories each, with a mean of 8 (SD 4) categories.</p>
          <p>The rating questions on use of the approach, familiarity with the approach, and importance for proving effectiveness were answered by 32, 32, and 31 participants, respectively. An analysis of responses to these three questions is presented in <xref ref-type="table" rid="table3">Table 3</xref> and the mean ratings for familiarity with the approach and importance for proving effectiveness are plotted on the Go-Zone graph shown in <xref rid="figure3" ref-type="fig">Figure 3</xref>. The evaluation approach used most frequently by the participants was the questionnaire, with 100% responding “yes.” The approach that the participants used the least often was the Evaluative Questionnaire for E-health Tools at 3%. The average rating score for familiarity with the approach ranged from 1.9 for stage model of behavioral therapies to 3.6 for feasibility study. In addition, 88% of the participants thought that it is essential that researchers are familiar with the feasibility study method. The average rating score for importance for proving effectiveness ranged from 1.6 for vignette study to 3.3 for pragmatic RCT. In addition, 90% of the participants considered the stepped wedge trial design to be essential for proving the effectiveness of eHealth solutions.</p>
          <fig id="figure2" position="float">
            <label>Figure 2</label>
            <caption>
              <p>Venn diagram showing the origin of the 75 unique evaluation approaches.</p>
            </caption>
            <graphic xlink:href="jmir_v22i8e17774_fig2.png" alt-version="no" mimetype="image" position="float" xlink:type="simple"/>
          </fig>
          <table-wrap position="float" id="table3">
            <label>Table 3</label>
            <caption>
              <p>Results of step 2: concept mapping study.</p>
            </caption>
            <table width="1000" cellpadding="5" cellspacing="0" border="1" rules="groups" frame="hsides">
              <col width="30"/>
              <col width="260"/>
              <col width="190"/>
              <col width="90"/>
              <col width="160"/>
              <col width="110"/>
              <col width="160"/>
              <thead>
                <tr valign="top">
                  <td colspan="2">Evaluation approach<sup>a</sup><break/>  <break/>  </td>
                  <td>Use of approach<sup>b</sup>, % “yes” response</td>
                  <td colspan="2">Familiarity with approach<sup>c</sup></td>
                  <td colspan="2">Proving effectiveness<sup>d</sup></td>
                </tr>
                <tr valign="top">
                  <td colspan="2">
                    <break/>
                  </td>
                  <td>
                    <break/>
                  </td>
                  <td>Mean</td>
                  <td>% of 3 + 4 (n/N)</td>
                  <td>Mean</td>
                  <td>% of 3 + 4 (n/N)</td>
                </tr>
              </thead>
              <tbody>
                <tr valign="top">
                  <td colspan="2">
                    <bold>Pilot/feasibility</bold>
                  </td>
                  <td>58 (SD 32.7)</td>
                  <td colspan="2">2.9 (SD 0.5)</td>
                  <td>2.3 (SD 0.3)</td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>3. Feasibility study<sup>e</sup></td>
                  <td>94</td>
                  <td>3.6</td>
                  <td>88 (28/42)</td>
                  <td>2.6</td>
                  <td>52 (16/31)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>4. Questionnaire<sup>e</sup></td>
                  <td>100</td>
                  <td>3.4</td>
                  <td>84 (27/63)</td>
                  <td>2.5</td>
                  <td>52 (16/31)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>8. Single-case experiments or n-of-1 study (N=1)</td>
                  <td>28</td>
                  <td>2.5</td>
                  <td>43 (13/60)</td>
                  <td>2.0</td>
                  <td>27 (8/30)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>12. Action research study</td>
                  <td>41</td>
                  <td>2.6</td>
                  <td>50 (15/58)</td>
                  <td>2.3</td>
                  <td>38 (11/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>44. A/B testing</td>
                  <td>25</td>
                  <td>2.5</td>
                  <td>45 (13/58)</td>
                  <td>2.2</td>
                  <td>36 (10/28)</td>
                </tr>
                <tr valign="top">
                  <td colspan="2">
                    <bold>Development and usability</bold>
                  </td>
                  <td>37 (SD 29.1)</td>
                  <td colspan="2">2.5 (SD 0.4)</td>
                  <td>2.1 (SD 0.3)</td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>5. Focus group (interview)</td>
                  <td>91</td>
                  <td>3.2</td>
                  <td>81 (26/62)</td>
                  <td>2.3</td>
                  <td>32 (10/31)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>6. Interview</td>
                  <td>94</td>
                  <td>3.1</td>
                  <td>75 (24/62)</td>
                  <td>2.3</td>
                  <td>35 (11/31)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>23. Think-aloud method</td>
                  <td>66</td>
                  <td>2.6</td>
                  <td>52 (15/59)</td>
                  <td>1.7</td>
                  <td>14 (4/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>25. Cognitive walkthrough</td>
                  <td>31</td>
                  <td>2.4</td>
                  <td>37 (11/59)</td>
                  <td>1.8</td>
                  <td>17 (5/30)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>27. eHealth<sup>f</sup> Analysis and Steering Instrument</td>
                  <td>12</td>
                  <td>2.4</td>
                  <td>55 (16/58)</td>
                  <td>2.4</td>
                  <td>48 (14/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>28. Model for Assessment of Telemedicine applications (MAST)</td>
                  <td>22</td>
                  <td>2.5</td>
                  <td>48 (14/59)</td>
                  <td>2.4</td>
                  <td>37 (11/30)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>29. Rapid review</td>
                  <td>31</td>
                  <td>2.0</td>
                  <td>23 (7/58)</td>
                  <td>1.8</td>
                  <td>7 (2/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>30. eHealth Needs Assessment Questionnaire (ENAQ)</td>
                  <td>6</td>
                  <td>2.4</td>
                  <td>45 (13/58)</td>
                  <td>2.0</td>
                  <td>24 (7/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>31. Evaluative Questionnaire for eHealth Tools (EQET)</td>
                  <td>3</td>
                  <td>2.4</td>
                  <td>52 (15/58)</td>
                  <td>2.3</td>
                  <td>41 (12/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>32. Heuristic evaluation</td>
                  <td>19</td>
                  <td>2.2</td>
                  <td>31 (9/57)</td>
                  <td>2.1</td>
                  <td>24 (7/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>33. Critical incident technique</td>
                  <td>9</td>
                  <td>2.0</td>
                  <td>24 (7/59)</td>
                  <td>1.8</td>
                  <td>4 (1/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>36. Systematic review<sup>e</sup></td>
                  <td>94</td>
                  <td>3.1</td>
                  <td>67 (20/62)</td>
                  <td>2.9</td>
                  <td>69 (20/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>39. User-centered design methods<sup>e</sup></td>
                  <td>53</td>
                  <td>3.2</td>
                  <td>73 (22/62)</td>
                  <td>2.5</td>
                  <td>50 (14/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>43. Vignette study</td>
                  <td>41</td>
                  <td>2.2</td>
                  <td>31 (9/58)</td>
                  <td>1.6</td>
                  <td>7 (2/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>45. Living lab</td>
                  <td>34</td>
                  <td>2.5</td>
                  <td>41 (12/58)</td>
                  <td>2.3</td>
                  <td>54 (15/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>50. Method for technology-delivered health care measures</td>
                  <td>9</td>
                  <td>2.3</td>
                  <td>39 (11/58)</td>
                  <td>2.1</td>
                  <td>25 (7/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>54. Cognitive task analysis (CTA)</td>
                  <td>16</td>
                  <td>2.1</td>
                  <td>23 (7/59)</td>
                  <td>1.9</td>
                  <td>18 (5/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>60. Simulation study</td>
                  <td>41</td>
                  <td>2.5</td>
                  <td>50 (15/60)</td>
                  <td>2.2</td>
                  <td>34 (10/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>62. Sociotechnical evaluation</td>
                  <td>22</td>
                  <td>2.3</td>
                  <td>37 (11/60)</td>
                  <td>2.1</td>
                  <td>29 (8/28)</td>
                </tr>
                <tr valign="top">
                  <td colspan="2">
                    <bold>All phases</bold>
                  </td>
                  <td>11 (SD 4)</td>
                  <td colspan="2">2.3 (SD 0.2)</td>
                  <td>2.2 (SD 0.2)</td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>21. Multiphase Optimization Strategy (MOST)</td>
                  <td>6</td>
                  <td>2.3</td>
                  <td>45 (13/58)</td>
                  <td>2.3</td>
                  <td>39 (11/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                    <break/>
                    <break/>
                  </td>
                  <td>26. Continuous evaluation of evolving behavioral intervention technologies (CEEBIT) framework</td>
                  <td>6</td>
                  <td>2.4</td>
                  <td>48 (14/60)</td>
                  <td>2.3</td>
                  <td>38 (11/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>40. RE-AIM<sup>g</sup> framework<sup>e</sup></td>
                  <td>19</td>
                  <td>2.6</td>
                  <td>61 (17/59)</td>
                  <td>2.4</td>
                  <td>52 (14/27)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>46. Normalization process model</td>
                  <td>9</td>
                  <td>2.0</td>
                  <td>25 (7/57)</td>
                  <td>1.9</td>
                  <td>18 (5/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>48. CeHRes<sup>h</sup> Roadmap</td>
                  <td>16</td>
                  <td>2.4</td>
                  <td>43 (12/58)</td>
                  <td>2.3</td>
                  <td>41 (11/27)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>49. Stead et al [<xref ref-type="bibr" rid="ref82">82</xref>] evaluation framework</td>
                  <td>12</td>
                  <td>2.2</td>
                  <td>38 (11/58)</td>
                  <td>2.1</td>
                  <td>22 (6/27)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>51. CHEATS<sup>i</sup>: a generic information communication technology evaluation framework</td>
                  <td>6</td>
                  <td>2.3</td>
                  <td>41 (12/58)</td>
                  <td>2.1</td>
                  <td>26 (7/27)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>52. Stage Model of Behavioral Therapies Research</td>
                  <td>9</td>
                  <td>1.9</td>
                  <td>21 (6/58)</td>
                  <td>2.0</td>
                  <td>22 (6/27)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>53. Life cycle–based approach to evaluation</td>
                  <td>12</td>
                  <td>2.3</td>
                  <td>45 (13/58)</td>
                  <td>2.0</td>
                  <td>21 (6/28)</td>
                </tr>
                <tr valign="top">
                  <td colspan="2">
                    <bold>Effectiveness testing</bold>
                  </td>
                  <td>45 (SD 23)</td>
                  <td colspan="2">2.6 (SD 0.3)</td>
                  <td>2.6 (0.4)</td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>1. Mixed methods<sup>e</sup></td>
                  <td>87</td>
                  <td>3.2</td>
                  <td>81 (26/63)</td>
                  <td>2.9</td>
                  <td>65 (20/31)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                    <break/>
                    <break/>
                  </td>
                  <td>2. Pragmatic randomized controlled trial<sup>e</sup></td>
                  <td>62</td>
                  <td>3.1</td>
                  <td>77 (24/63)</td>
                  <td>3.3</td>
                  <td>83 (25/30)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>7. Cohort study<sup>e</sup> (retrospective and prospective)</td>
                  <td>81</td>
                  <td>2.7</td>
                  <td>58 (18/61)</td>
                  <td>2.5</td>
                  <td>58 (18/31)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>9. Randomized controlled trial<sup>e</sup></td>
                  <td>91</td>
                  <td>3.3</td>
                  <td>71 (22/63)</td>
                  <td>3.3</td>
                  <td>74 (23/31)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>10. Crossover study<sup>e</sup></td>
                  <td>44</td>
                  <td>2.7</td>
                  <td>57 (17/61)</td>
                  <td>2.7</td>
                  <td>59 (17/29)</td>
                </tr>
                <tr valign="top">
                  <td/>
                  <td>11. Case series</td>
                  <td>50</td>
                  <td>2.1</td>
                  <td>20 (6/60)</td>
                  <td>1.8</td>
                  <td>10 (3/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>13. Pretest-posttest study design<sup>e</sup></td>
                  <td>62</td>
                  <td>2.6</td>
                  <td>45 (14/60)</td>
                  <td>2.5</td>
                  <td>50 (15/30)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>14. Interrupted time-series study</td>
                  <td>44</td>
                  <td>2.5</td>
                  <td>43 (13/59)</td>
                  <td>2.7</td>
                  <td>59 (17/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>15. Nested randomized controlled trial</td>
                  <td>31</td>
                  <td>2.3</td>
                  <td>37 (11/59)</td>
                  <td>2.8</td>
                  <td>55 (16/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>16. Stepped wedge trial design<sup>e</sup></td>
                  <td>56</td>
                  <td>2.8</td>
                  <td>70 (21/60)</td>
                  <td>3.2</td>
                  <td>90 (26/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>17. Cluster randomized controlled trial<sup>e</sup></td>
                  <td>50</td>
                  <td>2.8</td>
                  <td>60 (18/60)</td>
                  <td>3.1</td>
                  <td>69 (20/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>19. Trials of intervention principles (TIPs)<sup>e</sup></td>
                  <td>23</td>
                  <td>2.5</td>
                  <td>42 (13/61)</td>
                  <td>2.5</td>
                  <td>43 (13/30)</td>
                </tr>
                <tr valign="top">
                  <td/>
                  <td>20. Sequential Multiple Assignment Randomized Trial (SMART)</td>
                  <td>9</td>
                  <td>2.4</td>
                  <td>45 (13/58)</td>
                  <td>2.7</td>
                  <td>62 (18/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>35. (Fractional-)factorial design</td>
                  <td>22</td>
                  <td>2.3</td>
                  <td>45 (13/58)</td>
                  <td>2.2</td>
                  <td>36 (10/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>37. Controlled before-after study (CBA)<sup>e</sup></td>
                  <td>37</td>
                  <td>2.6</td>
                  <td>50 (15/60)</td>
                  <td>2.4</td>
                  <td>52 (15/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>38. Controlled clinical trial /nonrandomized controlled trial (CCT/NRCT)<sup>e</sup></td>
                  <td>47</td>
                  <td>2.9</td>
                  <td>70 (21/60)</td>
                  <td>2.9</td>
                  <td>71 (20/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>41. Preference clinical trial (PCT)</td>
                  <td>19</td>
                  <td>2.1</td>
                  <td>24 (7/58)</td>
                  <td>2.1</td>
                  <td>25 (7/28)</td>
                </tr>
                <tr valign="top">
                  <td/>
                  <td>42. Microrandomized trial</td>
                  <td>9</td>
                  <td>2.2</td>
                  <td>24 (7/59)</td>
                  <td>2.4</td>
                  <td>50 (14/28)</td>
                </tr>
                <tr valign="top">
                  <td/>
                  <td>55. Cross-sectional study</td>
                  <td>72</td>
                  <td>2.5</td>
                  <td>40 (12/60)</td>
                  <td>2.1</td>
                  <td>29 (8/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>56. Matched cohort study</td>
                  <td>37</td>
                  <td>2.2</td>
                  <td>30 (9/59)</td>
                  <td>2.3</td>
                  <td>46 (13/28)</td>
                </tr>
                <tr valign="top">
                  <td/>
                  <td>57. Noninferiority trial design<sup>e</sup></td>
                  <td>53</td>
                  <td>2.6</td>
                  <td>47 (14/60)</td>
                  <td>2.6</td>
                  <td>48 (14/29)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>58. Adaptive design<sup>e</sup></td>
                  <td>19</td>
                  <td>2.6</td>
                  <td>52 (15/58)</td>
                  <td>2.5</td>
                  <td>50 (14/28)</td>
                </tr>
                <tr valign="top">
                  <td/>
                  <td>59. Waitlist control group design</td>
                  <td>34</td>
                  <td>2.1</td>
                  <td>28 (8/59)</td>
                  <td>2.0</td>
                  <td>32 (9/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>61. Propensity score methodology</td>
                  <td>31</td>
                  <td>2.1</td>
                  <td>30 (9/59)</td>
                  <td>2.0</td>
                  <td>21 (6/29)</td>
                </tr>
                <tr valign="top">
                  <td colspan="2">
                    <bold>Implementation</bold>
                  </td>
                  <td>54 (SD 28)</td>
                  <td colspan="2">2.8 (SD 0.5)</td>
                  <td>2.6 (SD 0.5)</td>
                  <td>
                    <break/>
                  </td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>18. Cost-effectiveness analysis</td>
                  <td>81</td>
                  <td>3.4</td>
                  <td>87 (27/63)</td>
                  <td>3.2</td>
                  <td>70 (21/30)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                    <break/>
                    <break/>
                  </td>
                  <td>22. Methods comparison study</td>
                  <td>16</td>
                  <td>2.0</td>
                  <td>17 (5/59)</td>
                  <td>2.0</td>
                  <td>21 (6/28)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>24. Patient reported outcome measures (PROMs)<sup>e</sup></td>
                  <td>84</td>
                  <td>3.1</td>
                  <td>80 (24/60)</td>
                  <td>2.9</td>
                  <td>73 (22/30)</td>
                </tr>
                <tr valign="top">
                  <td>
                    <break/>
                  </td>
                  <td>34. Transaction logfile analysis</td>
                  <td>25</td>
                  <td>2.4</td>
                  <td>45 (13/57)</td>
                  <td>2.1</td>
                  <td>21 (6/28)</td>
                </tr>
                <tr valign="top">
                  <td/>
                  <td>47. Big data analysis<sup>e</sup></td>
                  <td>62</td>
                  <td>3.0</td>
                  <td>73 (22/61)</td>
                  <td>2.8</td>
                  <td>59 (17/29)</td>
                </tr>
              </tbody>
            </table>
            <table-wrap-foot>
              <fn id="table3fn1">
                <p><sup>a</sup>Approach identification numbers correspond with the numbers used in <xref rid="figure3" ref-type="fig">Figure 3</xref> and <xref rid="figure4" ref-type="fig">Figure 4</xref>.</p>
              </fn>
              <fn id="table3fn2">
                <p><sup>b</sup>Based on the rating question: “does your research group use this approach, or did it do so in the past?”; the percentage of “yes” responses is shown.</p>
              </fn>
              <fn id="table3fn3">
                <p><sup>c</sup>Based on the rating question: “according to your opinion, how important is it that researchers with an interest in eHealth will become familiar with this approach?”; average rating scores ranging from unimportant (1) to absolutely essential (4) and percentages of categories 3 plus 4 are represented.</p>
              </fn>
              <fn id="table3fn4">
                <p><sup>d</sup>The “proving effectiveness” column corresponds with the rating question: “according to your opinion, how important is the approach for proving the effectiveness of eHealth?” Average rating scores ranging from unimportant (1) to absolutely essential (4) and percentages of categories 3 plus 4 are presented.</p>
              </fn>
              <fn id="table3fn5">
                <p><sup>e</sup>This approach scored above average on the rating questions “familiarity with the approach” and “proving effectiveness, ” which is plotted in the upper right quadrant of the Go-Zone graph (<xref rid="figure3" ref-type="fig">Figure 3</xref>).</p>
              </fn>
              <fn id="table3fn6">
                <p><sup>f</sup>eHealth: electronic health.</p>
              </fn>
              <fn id="table3fn7">
                <p><sup>g</sup>RE-AIM: Reach, Effectiveness, Adoption, Implementation, and Maintenance.</p>
              </fn>
              <fn id="table3fn8">
                <p><sup>h</sup>CeHRes: Centre for eHealth Research and Disease management.</p>
              </fn>
              <fn id="table3fn9">
                <p><sup>i</sup>CHEATS: Clinical, human and organizational, educational, administrative, ethnical and social explanatory factors in a randomized controlled trial intervention.</p>
              </fn>
            </table-wrap-foot>
          </table-wrap>
          <fig id="figure3" position="float">
            <label>Figure 3</label>
            <caption>
              <p>Go-Zone graph. The numbers refer to the evaluation approaches listed in <xref ref-type="table" rid="table3">Table 3</xref>.</p>
            </caption>
            <graphic xlink:href="jmir_v22i8e17774_fig3.png" alt-version="no" mimetype="image" position="float" xlink:type="simple"/>
          </fig>
          <fig id="figure4" position="float">
            <label>Figure 4</label>
            <caption>
              <p>Concept map showing evaluation approaches grouped into five labeled clusters. The numbers refer to the approaches listed in <xref ref-type="table" rid="table3">Table 3</xref>.</p>
            </caption>
            <graphic xlink:href="jmir_v22i8e17774_fig4.png" alt-version="no" mimetype="image" position="float" xlink:type="simple"/>
          </fig>
        </sec>
        <sec>
          <title>Concept Mapping Analysis</title>
          <p>Based on sorting data from 27 participants, a point map with a stress value of 0.27 was created. Compared with previous concept mapping study stress values, this represents a good fit [<xref ref-type="bibr" rid="ref90">90</xref>,<xref ref-type="bibr" rid="ref91">91</xref>]. In the next step, the software automatically clustered the points into the clusters shown on the concept map in <xref rid="figure4" ref-type="fig">Figure 4</xref>. A 5-cluster concept map was judged to represent the best fit for aggregating similar evaluation approaches into one cluster. <xref ref-type="table" rid="table3">Table 3</xref> lists these clusters with average rating scores for the three rating questions and the approaches belonging in each cluster. With an average score of 2.9, the pilot/feasibility cluster showed the highest score on the familiarity with approach scale, whereas the “all phases” cluster showed the lowest average score at 2.3. With respect to responses to the importance for proving effectiveness question, the implementation cluster presented the highest average score at 2.6 and the development and usability cluster presented the lowest average score at 2.1.</p>
          <p>Twenty of the 62 methods (32%) received above-average scores for both the questions related to familiarity with the approach and importance for proving effectiveness, and therefore appear in the upper right quadrant of the Go-Zone graph (<xref rid="figure3" ref-type="fig">Figure 3</xref>) and are indicated in <xref ref-type="table" rid="table3">Table 3</xref>. The majority of these approaches (12/20, 60%) fall into the effectiveness testing cluster.</p>
        </sec>
        <sec>
          <title>Interpretation and Utilization of the Concept Mapping Study</title>
          <p>The results of the concept map study were discussed within the team and the following names for the clusters were selected: “Development and usability,” “Pilot/feasibility,” “Effectiveness testing,” “Implementation,” and “All phases.”</p>
        </sec>
      </sec>
      <sec>
        <title>Step 3: eHealth Methodology Guide</title>
        <p>Fifty evaluation approaches were identified in the systematic scoping review and 48 approaches were described by participants in the brainstorm phase of the concept mapping study. As visualized in the Venn diagram (<xref rid="figure2" ref-type="fig">Figure 2</xref>), 23 approaches were identified in both studies. Therefore, in total, 75 (50 + 48 – 23) unique evaluation approaches were identified. Examining the 23 approaches identified in both the literature and concept maps, 14 (67%) were described by more than one article.</p>
        <p>Based on the cluster names from the concept map (<xref rid="figure4" ref-type="fig">Figure 4</xref>), development and usability, pilot/feasibility, effectiveness testing, implementation, and the all phases evaluation approaches found in the systematic scoping review, an empirically based “eHealth evaluation cycle” was developed (<xref rid="figure5" ref-type="fig">Figure 5</xref>). The concept map did not reveal a conceptual and planning phase; however, based on the results of the systematic scoping review, and since there are evaluation approaches that belong to this phase, it was added to the “eHealth evaluation cycle.”</p>
        <p>This evaluation cycle is iterative with consecutive evaluation study phases and an “all phases” cluster in the middle, which includes “all phases” evaluation frameworks such as Model for Assessment of Telemedecine that are capable of evaluating multiple study phases [<xref ref-type="bibr" rid="ref65">65</xref>]. The “eHealth evaluation cycle” was used to construct the “eHealth methodology guide” by subdividing the guide into the evaluation study phase themes. Within the guide, each of the 75 unique evaluation approaches are briefly described and allocated to their respective evaluation study phase(s). Note that a single evaluation approach may belong to multiple evaluation phases.</p>
        <p>The “eHealth methodology guide” can be found in <xref ref-type="supplementary-material" rid="app3">Multimedia Appendix 3</xref> and is available online [<xref ref-type="bibr" rid="ref92">92</xref>]. Because the “eHealth methodology guide” is web-based, it is easy to maintain and, more importantly, it is easy to add content as new evaluation approaches may be proposed.</p>
        <fig id="figure5" position="float">
          <label>Figure 5</label>
          <caption>
            <p>The “eHealth evaluation cycle” derived from empirical results of the scoping literature review and concept map study.</p>
          </caption>
          <graphic xlink:href="jmir_v22i8e17774_fig5.png" alt-version="no" mimetype="image" position="float" xlink:type="simple"/>
        </fig>
      </sec>
    </sec>
    <sec sec-type="discussion">
      <title>Discussion</title>
      <sec>
        <title>Principal Findings</title>
        <p>By carrying out a systematic scoping review and concept mapping study with eHealth researchers, we identified and aggregated 75 unique evaluation approaches into an online “eHealth methodology guide.” This online guide supports researchers in the field of eHealth to identify the appropriate study phase of the research cycle and choose an evaluation approach that is suitable for each particular study phase.</p>
        <p>As stipulated by the participants in the concept mapping study, the most frequently used eHealth evaluation approaches were questionnaire (100%) and feasibility study (88%). The participants were most familiar with cost-effectiveness analysis (87%) and feasibility study (84%). In addition, they found pragmatic RCT (83%) and the stepped wedge trial design (90%) to be the most suitable approaches for proving effectiveness in eHealth research. Although a wide array of alternative evaluation approaches are already available, well-known traditional evaluation approaches, including all of the evaluation approaches described above, seemed to be most relevant for the participants. This suggests that eHealth research is still an immature field with too much focus on traditional evaluation approaches. However, to facilitate long-term implementation and safe use of novel eHealth solutions, evaluations performed by less-known evaluation approaches such as those described in the online “eHealth evaluation guide” are required.</p>
        <p>The Go-Zone graph (<xref rid="figure3" ref-type="fig">Figure 3</xref>) confirms the practicing researchers’ familiarity with—and judged importance for proving the effectiveness of—the traditional evaluation approaches. The majority of the 20 approaches in the upper right quadrant of this graph are well-known study designs such as cohort study, (pragmatic) RCT, and controlled before-after study. Alternative and novel study designs (eg, instrumental variable analysis, interrupted time-series analysis) were not mentioned in the upper right quadrant, possible due to unfamiliarity.</p>
      </sec>
      <sec>
        <title>Comparison with Previous Work</title>
        <p>Ekeland et al [<xref ref-type="bibr" rid="ref93">93</xref>] performed a systematic review of reviews to summarize methodologies used in telemedicine research, analyze knowledge gaps, and suggest methodological recommendations for further research. They assessed and extracted data from 50 reviews and performed a qualitative summary and analysis of methodologies. They recommended that larger and more rigorous controlled studies are needed, including standardization of methodological aspects, to produce better evidence for the effectiveness of telemedicine. This is in line with our study, which provides easy access to, and an overview of, current approaches for eHealth evaluation throughout the research cycle. However, our work extends beyond effectiveness to cover the many other questions arising when developing and implementing eHealth tools. Aldossary et al [<xref ref-type="bibr" rid="ref94">94</xref>] also performed a review to identify evaluations of deployed telemedicine services in hospitals, and to report methods used to evaluate service implementation. The authors included 164 papers describing 137 studies in the qualitative synthesis. They showed that 83 of the 137 studies used a descriptive evaluation methodology to report information about their activities, and 27 of the 137 studies evaluated clinical outcomes by the use of “traditional” study designs such as nonrandomized open intervention studies. Although the authors also reported methods to evaluate implementation, an overview of all evaluation study phases was lacking. In addition, no suggestions for alternative evaluation approaches were provided. Enam et al [<xref ref-type="bibr" rid="ref27">27</xref>] developed an evaluation model consisting of multiple evaluation phases. The authors conducted a literature review to elucidate how the evidence of effectiveness and efficiency of eHealth can be generated through evaluation. They emphasized that generation of robust evidence of effectiveness and efficiency would be plausible when the evaluation is conducted through all distinct phases of eHealth intervention development (design, pretesting, pilot study, pragmatic trial, evaluation, and postintervention). This is partially in line with our study aim, and matches the “eHealth evaluation cycle” and online “eHealth methodology guide” developed as a result of our study. However, we added specific evaluation approaches to be used for each study phase and also incorporated other existing “all phases” research models.</p>
      </sec>
      <sec>
        <title>Strengths and Limitations</title>
        <p>One of the greater strengths of this study was the combination of the scoping review and concept mapping study. The scoping review focused on finding eHealth-specific evaluation approaches. In contrast, in the concept mapping study, the participants were asked to write down any approach they were aware of that could contribute to the evaluation of eHealth. This slight discrepancy was intentional because we particularly wanted to find evaluation approaches that are actually being used in daily research practice to evaluate eHealth solutions. Therefore, the results from the systematic scoping review and the concept mapping study complement and reinforce each other, and therewith contribute to delivering a complete as possible “eHealth methodology guide.”</p>
        <p>Another strength of this project was the level of knowledge and experience of the eHealth researchers who participated in the concept mapping study. They had approximately 13 years of eHealth research experience and the majority of participants graded themselves high for knowledge about eHealth. Interestingly, they gave themselves lower grades for their expertise in eHealth evaluation approaches. This means that we likely included an average group of eHealth researchers and did not only include the top researchers in the field of eHealth methodology. In our view, we had a representative sample of average eHealth researchers, who are also the target end users for our online “eHealth methodology guide.” This supports the generalizability and implementability of our project. However, the fact that more than 70% of participants worked in university medical centers may slightly limit the generalizability of our work to nonacademic researchers. It would be wise to keep an eye out for positive deviants outside university medical centers and users that are not senior academic “expert” eHealth researchers [<xref ref-type="bibr" rid="ref95">95</xref>]. Slight wandering off the beaten track might be very necessary to find the needed innovative evaluation approaches and dissemination opportunities for sustainable implementation.</p>
        <p>A limitation of our study was the date restriction of the systematic scoping review. We performed a broad systematic search but limited the search to only English language articles published from January 1, 2006 so as to keep the number of articles manageable. This could explain why some approaches, especially those published before 2006, were not found.</p>
        <p>Another weakness of our study was that the systematic search was updated after the concept mapping exercise was complete. Therefore, 13 of the 75 evaluation approaches were not reviewed by the participants in the sorting and rating phases of the concept mapping study. However, this will also occur in the future with every new approach added to the online “eHealth methodology guide,” as the aim is to frequently update the guide.</p>
      </sec>
      <sec>
        <title>Future Perspectives</title>
        <p>This first version of the “eHealth evaluation guide” contains short descriptions of the 75 evaluation approaches and references describing the approaches in more detail. Our aim is to include information on the level of complexity in the following version and other relevant resource requirements. Moreover, case example references will be added to the evaluation approaches to support the user in selecting an appropriate approach. Further, in the coming years, we aim to subject the “eHealth methodology guide” to an expert evaluation to assess the quality and ranking of the evaluation approaches, since this was not part of this present study. Finally, we are discussing collaboration and integration with the European Federation for Medical Informatics EVAL-Assessment of Health Information Systems working group.</p>
      </sec>
      <sec>
        <title>Conclusion</title>
        <p>In this project, 75 unique eHealth evaluation approaches were identified in a scoping review and concept mapping study and served as content for the online “eHealth methodology guide.” The online “eHealth methodology guide” could be a step forward in supporting developers and evaluators in selecting a suitable evaluation approach in relation to the specific study phase of the “eHealth evaluation cycle.” Overall, the guide aims to enhance quality and safety, and to facilitate long-term implementation of novel eHealth solutions.</p>
      </sec>
    </sec>
  </body>
  <back>
    <app-group>
      <supplementary-material id="app1">
        <label>Multimedia Appendix 1</label>
        <p>Search strategy.</p>
        <media xlink:href="jmir_v22i8e17774_app1.docx" xlink:title="DOCX File , 13 KB"/>
      </supplementary-material>
      <supplementary-material id="app2">
        <label>Multimedia Appendix 2</label>
        <p>List of 48 unique electronic health (eHealth) evaluation approaches suggested by participants of the concept mapping study.</p>
        <media xlink:href="jmir_v22i8e17774_app2.docx" xlink:title="DOCX File , 13 KB"/>
      </supplementary-material>
      <supplementary-material id="app3">
        <label>Multimedia Appendix 3</label>
        <p>eHealth methodology guide.</p>
        <media xlink:href="jmir_v22i8e17774_app3.docx" xlink:title="DOCX File , 288 KB"/>
      </supplementary-material>
    </app-group>
    <glossary>
      <title>Abbreviations</title>
      <def-list>
        <def-item>
          <term id="abb1">eHealth</term>
          <def>
            <p>electronic health</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb2">GEP-HI</term>
          <def>
            <p>Good Evaluation Practice in Health Informatics</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb3">MRC</term>
          <def>
            <p>Medical Research Council</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb4">NASS</term>
          <def>
            <p>Nonadoption, Abandonment, and challenges to Scale-up, Spread, and Sustainability</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb5">PRISMA</term>
          <def>
            <p>Preferred Reporting Items for Systematic Reviews and Meta-Analyses</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb6">RCT</term>
          <def>
            <p>randomized controlled trial</p>
          </def>
        </def-item>
      </def-list>
    </glossary>
    <ack>
      <p>We thank the following individual study participants of the eHealth Evaluation Research Group for their contributions to the concept mapping study: AM Hooghiemstra, ASHM van Dalen, DT Ubbink, E Tensen, HAW Meijer, H Ossebaard, IM Verdonck, JK Sont, J Breedvelt, JFM van den Heuvel, L Siemons, L Wesselman, MJM Breteler, MJ Schuuring, M Jansen, MMH Lahr, MM van der Vlist, NF Keizer, P Kubben, PM Bossuyt, PJM van den Boog, RB Kool, VT Visch, and WA Spoelman. We would like to acknowledge the Netherlands Organization for Health Research and Development (ZonMw) and the Netherlands Federation of University Medical Centres for their financial support through the means of the “Citrienfund - program eHealth” (grant number 839201005). We also acknowledge Terralemon for development and support of the online “eHealth methodology guide.”</p>
    </ack>
    <fn-group>
      <fn fn-type="con">
        <p>TB, AR, MS, MK, and NC designed the study. TB, AR, and MK performed the systematic scoping review. AR set up the online concept mapping software, invited participants, and coordinated data collection. TB, AR, JW, MK, LW, HR, LGP, MS, and NC engaged, alongside the eHealth Evaluation Collaborators Group, in the exercises of the concept mapping study. TB, AR, and JW analyzed data and interpreted the study results. TB and AR wrote the first draft. AR created the tables and figures. TB, AR, JW, MK, HR, LGP, KC, AS, MS, and NC contributed to the redrafting of the manuscript. All authors approved the final version of the manuscript for submission.</p>
      </fn>
      <fn fn-type="conflict">
        <p>None declared.</p>
      </fn>
    </fn-group>
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