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  <front>
    <journal-meta>
      <journal-id journal-id-type="publisher-id">JMIR</journal-id>
      <journal-id journal-id-type="nlm-ta">J Med Internet Res</journal-id>
      <journal-title>Journal of Medical Internet Research</journal-title>
      <issn pub-type="epub">1438-8871</issn>
      <publisher>
        <publisher-name>JMIR Publications</publisher-name>
        <publisher-loc>Toronto, Canada</publisher-loc>
      </publisher>
    </journal-meta>
    <article-meta>
      <article-id pub-id-type="publisher-id">v22i6e15372</article-id>
      <article-id pub-id-type="pmid">32484447</article-id>
      <article-id pub-id-type="doi">10.2196/15372</article-id>
      <article-categories>
        <subj-group subj-group-type="heading">
          <subject>Original Paper</subject>
        </subj-group>
        <subj-group subj-group-type="article-type">
          <subject>Original Paper</subject>
        </subj-group>
      </article-categories>
      <title-group>
        <article-title>The Use of Mobile Personal Health Records for Hemoglobin A1c Regulation in Patients With Diabetes: Retrospective Observational Study</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="editor">
          <name>
            <surname>Eysenbach</surname>
            <given-names>Gunther</given-names>
          </name>
        </contrib>
      </contrib-group>
      <contrib-group>
        <contrib contrib-type="reviewer">
          <name>
            <surname>Jung</surname>
            <given-names>Se Young</given-names>
          </name>
        </contrib>
        <contrib contrib-type="reviewer">
          <name>
            <surname>Luo</surname>
            <given-names>Louis</given-names>
          </name>
        </contrib>
        <contrib contrib-type="reviewer">
          <name>
            <surname>Ross</surname>
            <given-names>Stephen</given-names>
          </name>
        </contrib>
      </contrib-group>
      <contrib-group>
        <contrib id="contrib1" contrib-type="author" equal-contrib="yes">
          <name name-style="western">
            <surname>Seo</surname>
            <given-names>Dongjin</given-names>
          </name>
          <degrees>BS</degrees>
          <xref rid="aff1" ref-type="aff">1</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0002-4585-4689</ext-link>
        </contrib>
        <contrib id="contrib2" contrib-type="author" equal-contrib="yes">
          <name name-style="western">
            <surname>Park</surname>
            <given-names>Yu Rang</given-names>
          </name>
          <degrees>PhD</degrees>
          <xref rid="aff2" ref-type="aff">2</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0002-4210-2094</ext-link>
        </contrib>
        <contrib id="contrib3" contrib-type="author">
          <name name-style="western">
            <surname>Lee</surname>
            <given-names>Yura</given-names>
          </name>
          <degrees>MD, PhD</degrees>
          <xref rid="aff3" ref-type="aff">3</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0003-2048-3727</ext-link>
        </contrib>
        <contrib id="contrib4" contrib-type="author">
          <name name-style="western">
            <surname>Kim</surname>
            <given-names>Ji Young</given-names>
          </name>
          <degrees>MS</degrees>
          <xref rid="aff4" ref-type="aff">4</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0002-0548-6738</ext-link>
        </contrib>
        <contrib id="contrib5" contrib-type="author">
          <name name-style="western">
            <surname>Park</surname>
            <given-names>Joong-Yeol</given-names>
          </name>
          <degrees>MD, PhD</degrees>
          <xref rid="aff5" ref-type="aff">5</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0002-9823-407X</ext-link>
        </contrib>
        <contrib id="contrib6" contrib-type="author" corresp="yes">
          <name name-style="western">
            <surname>Lee</surname>
            <given-names>Jae-Ho</given-names>
          </name>
          <degrees>MD, PhD</degrees>
          <xref rid="aff3" ref-type="aff">3</xref>
          <address>
            <institution>Department of Information Medicine</institution>
            <institution>Asan Medical Center, University of Ulsan College of Medicine</institution>
            <addr-line>88 Olympic-ro 43-gil, Songpa-gu</addr-line>
            <addr-line>Seoul, 05505</addr-line>
            <country>Republic of Korea</country>
            <phone>82 230103350</phone>
            <email>rufiji@gmail.com</email>
          </address>
          <xref rid="aff6" ref-type="aff">6</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0003-2619-1231</ext-link>
        </contrib>
      </contrib-group>
      <aff id="aff1">
        <label>1</label>
        <institution>Department of Medicine</institution>
        <institution>Yonsei University College of Medicine</institution>
        <addr-line>Seoul</addr-line>
        <country>Republic of Korea</country>
      </aff>
      <aff id="aff2">
        <label>2</label>
        <institution>Department of Biomedical Systems Informatics</institution>
        <institution>Yonsei University College of Medicine</institution>
        <addr-line>Seoul</addr-line>
        <country>Republic of Korea</country>
      </aff>
      <aff id="aff3">
        <label>3</label>
        <institution>Department of Information Medicine</institution>
        <institution>Asan Medical Center, University of Ulsan College of Medicine</institution>
        <addr-line>Seoul</addr-line>
        <country>Republic of Korea</country>
      </aff>
      <aff id="aff4">
        <label>4</label>
        <institution>Medical Information Office</institution>
        <institution>Asan Medical Center</institution>
        <addr-line>Seoul</addr-line>
        <country>Republic of Korea</country>
      </aff>
      <aff id="aff5">
        <label>5</label>
        <institution>Department of Endocrinology and Metabolism</institution>
        <institution>Asan Medical Center</institution>
        <institution>University of Ulsan College of Medicine</institution>
        <addr-line>Seoul</addr-line>
        <country>Republic of Korea</country>
      </aff>
      <aff id="aff6">
        <label>6</label>
        <institution>Department of Emergency Medicine</institution>
        <institution>Asan Medical Center</institution>
        <institution>University of Ulsan College of Medicine</institution>
        <addr-line>Seoul</addr-line>
        <country>Republic of Korea</country>
      </aff>
      <author-notes>
        <corresp>Corresponding Author: Jae-Ho Lee <email>rufiji@gmail.com</email></corresp>
      </author-notes>
      <pub-date pub-type="collection">
        <month>6</month>
        <year>2020</year>
      </pub-date>
      <pub-date pub-type="epub">
        <day>2</day>
        <month>6</month>
        <year>2020</year>
      </pub-date>
      <volume>22</volume>
      <issue>6</issue>
      <elocation-id>e15372</elocation-id>
      <history>
        <date date-type="received">
          <day>5</day>
          <month>7</month>
          <year>2019</year>
        </date>
        <date date-type="rev-request">
          <day>16</day>
          <month>12</month>
          <year>2019</year>
        </date>
        <date date-type="rev-recd">
          <day>10</day>
          <month>2</month>
          <year>2020</year>
        </date>
        <date date-type="accepted">
          <day>24</day>
          <month>2</month>
          <year>2020</year>
        </date>
      </history>
      <copyright-statement>©Dongjin Seo, Yu Rang Park, Yura Lee, Ji Young Kim, Joong-Yeol Park, Jae-Ho Lee. Originally published in the Journal of Medical Internet Research (http://www.jmir.org), 02.06.2020.</copyright-statement>
      <copyright-year>2020</copyright-year>
      <license license-type="open-access" xlink:href="https://creativecommons.org/licenses/by/4.0/">
        <p>This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.jmir.org/, as well as this copyright and license information must be included.</p>
      </license>
      <self-uri xlink:href="https://www.jmir.org/2020/6/e15372" xlink:type="simple"/>
      <abstract>
        <sec sec-type="background">
          <title>Background</title>
          <p>The effectiveness of personal health records (PHRs) in diabetes management has already been verified in several clinical trials; however, evidence of their effectiveness in real-world scenarios is also necessary. To provide solid real-world evidence, an analysis that is more accurate than the analyses solely based on patient-generated health data should be conducted.</p>
        </sec>
        <sec sec-type="objective">
          <title>Objective</title>
          <p>This study aimed to conduct a more accurate analysis of the effectiveness of using PHRs within electronic medical records (EMRs). The results of this study will provide precise real-world evidence of PHRs as a feasible diabetes management tool.</p>
        </sec>
        <sec sec-type="methods">
          <title>Methods</title>
          <p>We collected log data of the <italic>sugar</italic> function in the My Chart in My Hand version 2.0 (MCMH 2.0) app from Asan Medical Center (AMC), Seoul, Republic of Korea, between December 2015 and April 2018. The EMR data of MCMH 2.0 users from AMC were collected and integrated with the PHR data. We classified users according to whether they were continuous app users. We analyzed and compared their characteristics, patterns of hemoglobin A<sub>1c</sub> (HbA<sub>1c</sub>) levels, and the proportion of successful HbA<sub>1c</sub> control. The following confounders were adjusted for HbA<sub>1c</sub> pattern analysis and HbA<sub>1c</sub> regulation proportion comparison: age, sex, first HbA<sub>1c</sub> measurement, diabetes complications severity index score, sugar function data generation weeks, HbA<sub>1c</sub> measurement weeks before MCMH 2.0 start, and generated sugar function data count.</p>
        </sec>
        <sec sec-type="results">
          <title>Results</title>
          <p>The total number of MCMH 2.0 users was 64,932, with 7453 users having appropriate PHRs and diabetes criteria. The number of continuous and noncontinuous users was 133 and 7320, respectively. Compared with noncontinuous users, continuous users were younger (<italic>P</italic>&#60;.001) and had a higher male proportion (<italic>P</italic>&#60;.001). Furthermore, continuous users had more frequent HbA<sub>1c</sub> measurements (<italic>P</italic>=.007), shorter HbA<sub>1c</sub> measurement days (<italic>P</italic>=.04), and a shorter period between the first HbA<sub>1c</sub> measurement and MCMH 2.0 start (<italic>P</italic>&#60;.001). Diabetes severity–related factors were not statistically significantly different between the two groups. Continuous users had a higher decrease in HbA<sub>1c</sub> (<italic>P</italic>=.02) and a higher proportion of regulation of HbA<sub>1c</sub> levels to the target level (<italic>P</italic>=.01). After adjusting the confounders, continuous users had more decline in HbA<sub>1c</sub> levels than noncontinuous users (<italic>P</italic>=.047). Of the users who had a first HbA<sub>1c</sub> measurement higher than 6.5% (111 continuous users and 5716 noncontinuous users), continuous users had better regulation of HbA<sub>1c</sub> levels with regard to the target level, 6.5%, which was statistically significant (<italic>P</italic>=.04).</p>
        </sec>
        <sec sec-type="conclusions">
          <title>Conclusions</title>
          <p>By integrating and analyzing patient- and clinically generated data, we demonstrated that the continuous use of PHRs improved diabetes management outcomes. In addition, the HbA<sub>1c</sub> reduction pattern was prominent in the PHR continuous user group. Although the continued use of PHRs has proven to be effective in managing diabetes, further evaluation of its effectiveness for various diseases and a study on PHR adherence are also required.</p>
        </sec>
      </abstract>
      <kwd-group>
        <kwd>personal health record</kwd>
        <kwd>mobile health</kwd>
        <kwd>electronic medical record</kwd>
        <kwd>diabetes mellitus</kwd>
        <kwd>glycated hemoglobin A</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec sec-type="introduction">
      <title>Introduction</title>
      <sec>
        <title>Background</title>
        <p>Diabetes mellitus is a global issue, and its contribution to numerous complications and increased mortality is well known. Moreover, diabetes prevalence is constantly growing, a trend that might continue until 2030 or longer [<xref ref-type="bibr" rid="ref1">1</xref>,<xref ref-type="bibr" rid="ref2">2</xref>]. According to the American Diabetes Association (ADA), diabetes care is mainly based on insulin delivery [<xref ref-type="bibr" rid="ref3">3</xref>]. According to the Korean Diabetes Association (KDA), the target value of hemoglobin A<sub>1c</sub> (HbA<sub>1c</sub>) is recommended to be 6.5% for patients with type 2 diabetes, and antihyperglycemic therapy is mainly considered in Korea. Metformin is considered to be the first-line therapy. However, these traditional drug therapies result in inevitable hypoglycemic events and body weight change. An unachieved glycemic target can only be solved by increasing drugs in mono, dual, or triple therapy [<xref ref-type="bibr" rid="ref4">4</xref>]. Traditional methods are expensive, and this is becoming a national health care problem [<xref ref-type="bibr" rid="ref5">5</xref>,<xref ref-type="bibr" rid="ref6">6</xref>]. To overcome several limitations of traditional diabetes management, mobile health (mHealth) technology and personal health record (PHR) implementation have been suggested as innovative solutions.</p>
        <p>In the diabetes management market, new treatments with new devices and apps are being introduced. Most functions of diabetes apps focus on maintaining a blood glucose diary. Some are also connected with blood glucose sensors and treatment devices. Among diabetes apps, <italic>OneTouch Reveal</italic> had the best validation [<xref ref-type="bibr" rid="ref7">7</xref>]. This app is wirelessly connected to the <italic>OneTouch Verio Flex meter,</italic> making users self-monitor their blood glucose. Blood glucose data are delivered to health care professionals, and users receive text message feedback [<xref ref-type="bibr" rid="ref8">8</xref>]. Technologies using automatic alarm systems have also been introduced. The Dexcom G6 Continuous Glucose Monitoring system effectively reduced hyperglycemia and also hypoglycemic events with the <italic>Urgent Low Soon</italic> automatic alert system [<xref ref-type="bibr" rid="ref9">9</xref>]. Monitoring insulin delivery became possible with internet-based connections. <italic>NovoPen 6</italic> and <italic>NovoPen Echo Plus</italic> are called <italic>smart insulin pens</italic>, which can monitor the insulin injection amount and provide both health providers and patients treatment accuracy [<xref ref-type="bibr" rid="ref10">10</xref>,<xref ref-type="bibr" rid="ref11">11</xref>].</p>
        <p>Previous studies have shown the health improvement of PHR users, thus suggesting that a digital health care system is feasible for improving health behavior and chronic conditions. According to a systematic review, users experienced a positive effect on their health-related behavior and clinical results when using health apps on their mobile devices [<xref ref-type="bibr" rid="ref12">12</xref>]. Another systematic review in South Korea showed that mHealth interventions were effective in improving self-management behaviors, biomarkers, or patient-reported outcome measures [<xref ref-type="bibr" rid="ref13">13</xref>]. However, the positive effect of mHealth and PHR interventions is not always ensured.</p>
        <p>In diabetes care, PHR and mHealth interventions are expected to be effective treatments. WellDoc, a remote blood glucose monitoring system, was effective in lowering HbA<sub>1c</sub> levels, thereby improving clinical, behavioral, and diabetes knowledge outcomes [<xref ref-type="bibr" rid="ref14">14</xref>]. A phone-based treatment and behavioral coaching intervention also improved HbA<sub>1c</sub> levels [<xref ref-type="bibr" rid="ref15">15</xref>]. A similar improvement in HbA<sub>1c</sub> control for type 2 diabetes was seen with another mobile-based intervention [<xref ref-type="bibr" rid="ref16">16</xref>]. The addition of a tailored mobile coaching system for patients with diabetes showed reduced HbA<sub>1c</sub> levels and improved diabetes self-management; the results were reproducible and durable [<xref ref-type="bibr" rid="ref17">17</xref>].</p>
        <p>Along with the expectations of the clinical implications of PHRs, some concerns and slightly controversial results have been reported. Despite its advantages, studies have reported the barriers in PHR implementation. Patients are concerned about the security of their health information. Health care providers are concerned about patients altering their own PHR information. Other issues are that there is no practical difference in health outcomes, the use of stand-alone PHRs with electronic medical records (EMRs) and electronic health records, and a low health care literacy rate, which can diminish the benefits of PHRs [<xref ref-type="bibr" rid="ref18">18</xref>]. Moreover, the barriers associated with patients’ age, sex, socioeconomic status, education level, internet and computer access, and health have been reviewed [<xref ref-type="bibr" rid="ref19">19</xref>]. Contrasting results of the relation between PHR use and diabetes management have been reported. A study using a regression model claimed that there was no association between the increasing number of days of PHR use and better diabetes quality measure profiles [<xref ref-type="bibr" rid="ref20">20</xref>].</p>
      </sec>
      <sec>
        <title>Objectives</title>
        <p>In this study, we used a 4-year mobile PHR (mPHR) log and users’ EMR data to analyze the effects of diabetes management on the continuous use of the PHR system distributed by a tertiary hospital in South Korea. A study with the earlier version of the mPHR app was conducted to verify characteristics of continuous users [<xref ref-type="bibr" rid="ref21">21</xref>], and patient-generated health data (PGHD) of continuous users had a higher proportion of a chronic disease diagnosis, such as diabetes, than noncontinuous users [<xref ref-type="bibr" rid="ref22">22</xref>]. With the new version, we will verify its effect in glycemic control on patients with diabetes. To the best of our knowledge, this is the first study to verify the effectiveness of disease management by integrating a long-term mPHR log and EMR data.</p>
      </sec>
    </sec>
    <sec sec-type="methods">
      <title>Methods</title>
      <sec>
        <title>Data and Mobile Personal Health Record Description</title>
        <p>We collected log data from an mPHR app called My Chart in My Hand (MCMH) and their EMR data at the Asan Medical Center (AMC), which is the largest general hospital in South Korea. Launched in January 2011, MCMH is the first mPHR in South Korea; it enables patients to view and manage their own health records [<xref ref-type="bibr" rid="ref21">21</xref>]. We used the MCMH version 1.0 log to identify patterns of continuous generation of PGHD in specific populations [<xref ref-type="bibr" rid="ref22">22</xref>]. This study performed a diabetes management analysis using the MCMH version 2.0 log and EMR data. For patients with diabetes, MCMH version 2.0 provides <italic>sugar</italic>, <italic>diabetes calendar</italic>, <italic>insulin</italic> <italic>treatment</italic>, <italic>food intake</italic>, and <italic>exercise</italic> input functions. Among these functions, we only used the log data of the <italic>sugar</italic> and <italic>diabetes calendar</italic> function; the remaining functions had very few records. The items in <xref rid="figure1" ref-type="fig">Figure 1</xref> show the details of the <italic>sugar</italic> function. Users enter the date, time, situation, and result of their blood glucose measurement in these PGHD functions.</p>
        <p>We also gathered demographic and medical record information of patients, such as age, sex, residence, and health information, including hospital visits, HbA<sub>1c</sub> level, diagnosis, and medication data, using our clinical research data warehouse.</p>
        <fig id="figure1" position="float">
          <label>Figure 1</label>
          <caption>
            <p>Screenshots of My Chart in My Hand version 2.0. Inputting data in the sugar function follows from the home page to Enter Blood Glucose.</p>
          </caption>
          <graphic xlink:href="jmir_v22i6e15372_fig1.png" alt-version="no" mimetype="image" position="float" xlink:type="simple"/>
        </fig>
      </sec>
      <sec>
        <title>Study Design</title>
        <p>MCMH version 2.0 replaced MCMH version 1.0 on December 31, 2015, but some patients had already created their accounts in December 2015 before the replacement. For each user, the records generated in MCMH version 2.0 functions were analyzed, but only records generated after account creation were used.</p>
        <p>The user log of the <italic>sugar</italic> function contained user access ID and time stamps of data input. We gathered the HbA<sub>1c</sub> measurement results of MCMH version 2.0 users from January 2014 to November 2018.</p>
        <p>For user selection, we used the criteria of diabetes for diagnosis. First, the criterion of Glasheen et al [<xref ref-type="bibr" rid="ref23">23</xref>] was adopted: a user should have one or more International Classification of Diseases 10th Revision (ICD-10) diabetes codes in the diagnosis record, which are E08, E09, E10, E11, and E13. Second, the HbA<sub>1c</sub> cutoff value of 6.5% for diagnosing diabetes was used [<xref ref-type="bibr" rid="ref24">24</xref>]. For the complication classification and diabetes complications severity index (DCSI) scoring, the selected complication fields from the diagnosis record were retinopathy, nephropathy, neuropathy, cerebrovascular, cardiovascular, peripheral vascular disease, and metabolic complications. DCSI scoring used the criteria of the study by Glasheen et al [<xref ref-type="bibr" rid="ref23">23</xref>]. However, urine laboratory data were not included in DCSI scoring because of its unavailability. Above all, we classified all diseases according to ICD-10.</p>
        <p>The criterion for whether a user was a continuous user was adopted from the PGHD pattern analysis study of MCMH version 1.0: a user entering data in the <italic>sugar</italic> function at least once per week and doing so for at least four weeks (28 days) [<xref ref-type="bibr" rid="ref22">22</xref>].</p>
        <p>We analyzed the pattern of HbA<sub>1c</sub> levels with the trend line slope of HbA<sub>1c</sub> levels. The fluctuation of HbA<sub>1c</sub> levels was compared with the <italic>r</italic>-squared value of the trend line and the standard deviation of the patient’s HbA<sub>1c</sub> level.</p>
        <p>In this study, the trend line slope considerably depended on the measurement days between the first and last HbA<sub>1c</sub> measurement. Therefore, we created a patient filter called <italic>appropriate HbA<sub>1c</sub> measurement</italic>. This criterion excluded patients with short periods between measures because a short period will lead to an exaggeratedly steep slope, which is inappropriate for the analysis. The criterion for an appropriate HbA<sub>1c</sub> measurement is patients should have at least two HbA<sub>1c</sub> measurements and the period between the first and last HbA<sub>1c</sub> measurement should be over 100 days. To normalize the effect of measurement days between the first and last HbA<sub>1c</sub> measurement, we defined a variable called <italic>decline</italic>. <italic>Decline</italic> is defined as a trend line slope times the period (in days) divided by 100. This normalization is represented in the equation in <xref ref-type="supplementary-material" rid="app1">Multimedia Appendix 1</xref>.</p>
        <p>This study was approved by the Institutional Review Board (IRB) of the AMC (IRB number: 2018-0321). The need for informed consent was waived by the ethics committee because this study utilized routinely collected log data that were anonymously managed at all stages, including during data cleaning and statistical analyses.</p>
      </sec>
      <sec>
        <title>Study Participants</title>
        <p><xref rid="figure2" ref-type="fig">Figure 2</xref> shows the patient selection flow in this study. Among 64,932 users who downloaded and created an MCMH version 2.0 account, we first excluded 51,433 users with inappropriate HbA<sub>1c</sub> measurements. We considered 13,499 users with the appropriate HbA<sub>1c</sub> measurements, excluded 6046 users without diabetes, and selected 7453 users with diabetes.</p>
        <fig id="figure2" position="float">
          <label>Figure 2</label>
          <caption>
            <p>Patient inclusion and exclusion criteria (white boxes) and flow through the study. The gray box shows user hemoglobin A<sub>1c</sub> (HbA<sub>1c</sub>) analyses. Criteria for appropriate HbA<sub>1c</sub> measurement: two or more HbA<sub>1c</sub> measurements, duration of the first and last measurement over 100 days, and creating My Chart in My Hand version 2.0 account during HbA<sub>1c</sub> measurement. Criteria for diabetes diagnosis: having International Classification of Diseases 10th Revision code E08, E09, E10, E11, or E13 or first HbA<sub>1c</sub> measurement ≥6.5%. Criteria for continuous use of sugar function: patient-generated health data entered in the sugar function at least once per week and used for at least 28 days. <sup>a</sup>HbA<sub>1c</sub>: hemoglobin A<sub>1c</sub>; <sup>b</sup>MCMH: My Chart in My Hand.</p>
          </caption>
          <graphic xlink:href="jmir_v22i6e15372_fig2.png" alt-version="no" mimetype="image" position="float" xlink:type="simple"/>
        </fig>
      </sec>
      <sec>
        <title>Data Analysis</title>
        <p>We first compared the general characteristics of continuous (n=133) and noncontinuous users (n=7320). The following characteristics were compared: age, gender proportion, <italic>sugar</italic> and <italic>diabetes calendar</italic> function use pattern, HbA<sub>1c</sub> measurement pattern, HbA<sub>1c</sub> value, DCSI score, and complication proportion. A Student <italic>t</italic> test was conducted for the comparison of age, the number of HbA<sub>1c</sub> measurements, measurement days, and measurement days before MCMH version 2.0 start. A Wilcoxon rank-sum test was used for individual <italic>sugar</italic> and <italic>diabetes calendar</italic> function data generation, HbA<sub>1c</sub> measure frequency, first HbA<sub>1c</sub> measurement, and DCSI score comparison. The median test was used for the individual <italic>sugar</italic> and <italic>diabetes</italic> <italic>calendar</italic> function data generation comparison. The Z test was conducted for <italic>sugar</italic> and <italic>diabetes</italic> function generation user proportion, first HbA<sub>1c</sub> measurement over 6.5% proportion, and complications proportion comparisons. For gender proportion comparison and DCSI score distribution, a chi-square test was used.</p>
        <p>Next, comparative analyses of HbA<sub>1c</sub> <italic>decline</italic>, <italic>r</italic>-squared value, and standard deviation between continuous and noncontinuous users were performed. We used the Shapiro-Wilk test and D’Agostino K-squared test to determine if these data followed a normal distribution. HbA<sub>1c</sub> <italic>decline</italic>, <italic>r</italic>-squared value, and standard deviation were compared using the Wilcoxon rank-sum test. For confounder adjustment, we used an analysis of covariance (ANCOVA) with some variables: continuous use, age, sex, first HbA<sub>1c</sub> measurement, DCSI, <italic>sugar</italic> function data generation weeks, HbA<sub>1c</sub> measurement in weeks before MCMH version 2.0 start, and <italic>sugar</italic> function data generation count.</p>
        <p>Finally, the Z test was conducted for comparing the proportions of 4 groups between continuous and noncontinuous users. The 4 groups were divided by whether the first HbA<sub>1c</sub> measurement was higher or lower than 6.5% and whether the last HbA<sub>1c</sub> measurement was higher or lower than 6.5%. For confounder adjustment, multivariable logistic regression was used for users with the first HbA<sub>1c</sub> measurement over 6.5%. The same variables, as used in ANCOVA, were used for logistic regression. Data analyses were conducted using <italic>Python</italic> 3.6.7, with <italic>Jupyter Notebook</italic>.</p>
      </sec>
    </sec>
    <sec sec-type="results">
      <title>Results</title>
      <sec>
        <title>Overall Characteristics</title>
        <p>Within 29 months of operation of MCMH version 2.0, 64,932 users created an account and logged in at least once. Among these users, 7453 users were selected on the basis of the inclusion criteria of this study. Approximately 1.78% (133/7453) of these users were continuous users, and 98.22% (7320/7453) were noncontinuous users. Continuous and noncontinuous users had no statistically significant difference in the number of HbA<sub>1c</sub> measurements and the period between the first and last HbA<sub>1c</sub> measurements.</p>
        <p><xref ref-type="table" rid="table1">Table 1</xref> summarizes the results of a basic characteristic analysis between continuous and noncontinuous users. In <xref ref-type="table" rid="table1">Table 1</xref>, measure frequency refers to the number of measurements per day, measurement days refers to days between the first and last HbA<sub>1c</sub> measurement, and measurement days before MCMH version 2.0 start refers to days between the first HbA<sub>1c</sub> measurement and MCMH version 2.0 account generation period. Compared with noncontinuous users, continuous users were younger (mean 53.59, SD 9.89 years vs mean 57.58, SD 11.95 years, respectively) and had a higher male proportion (110/133, 82.7% vs 4859/7320, 66.38%, respectively), which was statistically significant (both <italic>P</italic>&#60;.001). The number of HbA<sub>1c</sub> measurements was not significantly different. The frequency and period between the first and last measurements exhibited a significant difference between continuous and noncontinuous users (<italic>P</italic>=.007 and <italic>P</italic>=.04, respectively). The proportion of patients with the first HbA<sub>1c</sub> measurement below 6.5% had no significant difference (<italic>P</italic>=.14), but continuous users had a higher first HbA<sub>1c</sub> measurement, and this was statistically significant (<italic>P</italic>=.01). Furthermore, among continuous users, there were a higher proportion of users who generated data in the sugar function and diabetes calendar function (both <italic>P</italic>&#60;.001). Continuous users also entered more sugar and diabetes calendar data (both <italic>P</italic>&#60;.001). The DCSI score had no significant difference (<italic>P</italic>=.99). The proportion of complications, defined by the DCSI criteria, also showed no significant difference between continuous and noncontinuous users. Although the difference was statistically insignificant, retinopathy and cardiovascular complications had a proportional difference.</p>
        <p>The DCSI score proportion of continuous and noncontinuous users had no significant difference in the chi-square test. This can be found in <xref ref-type="supplementary-material" rid="app2">Multimedia Appendix 2</xref>. Among the 14 DCSI scores, those with zero proportion in both patient groups (scores 10, 12, and 13) were excluded in the analysis using the chi-square test, because calculation with the chi-square test is only possible when each score does not have zero proportion in any group.</p>
        <table-wrap position="float" id="table1">
          <label>Table 1</label>
          <caption>
            <p>General characteristics of continuous and noncontinuous users.</p>
          </caption>
          <table width="1000" cellpadding="5" cellspacing="0" border="1" rules="groups" frame="hsides">
            <col width="30"/>
            <col width="30"/>
            <col width="320"/>
            <col width="170"/>
            <col width="210"/>
            <col width="150"/>
            <col width="0"/>
            <col width="90"/>
            <thead>
              <tr valign="top">
                <td colspan="3">Variables</td>
                <td colspan="2">Users</td>
                <td>Total (N=7453)</td>
                <td colspan="2"><italic>P</italic> value<sup>a</sup></td>
              </tr>
              <tr valign="top">
                <td colspan="3">
                  <break/>
                </td>
                <td>Continuous (n=133)</td>
                <td>Noncontinuous (n=7320)</td>
                <td>
                  <break/>
                </td>
                <td colspan="2">
                  <break/>
                </td>
              </tr>
            </thead>
            <tbody>
              <tr valign="top">
                <td colspan="3">Age (years), mean (SD)</td>
                <td>53.59 (9.89)</td>
                <td>57.58 (11.95)</td>
                <td>57.51 (11.92)</td>
                <td colspan="2">&#60;.001</td>
              </tr>
              <tr valign="top">
                <td colspan="7">
                  <bold>Sex, n (%)</bold>
                </td>
                <td>&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Male</td>
                <td>110 (82.7)</td>
                <td>4859 (66.37)</td>
                <td>4969 (66.67)</td>
                <td colspan="2">
                  <break/>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Female</td>
                <td>23 (17.3)</td>
                <td>2461 (33.62)</td>
                <td>2484 (33.33)</td>
                <td colspan="2">
                  <break/>
                </td>
              </tr>
              <tr valign="top">
                <td colspan="8">
                  <bold>Sugar function</bold>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Data generated by users, n (%)</td>
                <td>133 (100.0)</td>
                <td>289 (3.95)</td>
                <td>422 (5.66)</td>
                <td colspan="2">&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Total data generated, n</td>
                <td>22,350</td>
                <td>1345</td>
                <td>23,695</td>
                <td colspan="2">—<sup>b</sup></td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="5">
                  <bold>Individually generated data</bold>
                </td>
                <td colspan="2">&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td>
                  <break/>
                </td>
                <td>Mean (SD)</td>
                <td>168.0 (204.0)</td>
                <td>0.2 (1.8)</td>
                <td>3.2 (35.1)</td>
                <td colspan="2">
                  <break/>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td>
                  <break/>
                </td>
                <td>Median (IQR)</td>
                <td>97 (43-186)</td>
                <td>0 (0-0)</td>
                <td>0 (0-0)</td>
                <td colspan="2">
                  <break/>
                </td>
              </tr>
              <tr valign="top">
                <td colspan="8">
                  <bold>Diabetes calendar function</bold>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Data generated by users, n (%)</td>
                <td>133 (100.0)</td>
                <td>297 (4.06)</td>
                <td>430 (5.77)</td>
                <td colspan="2">&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Total data generated, n</td>
                <td>16,407</td>
                <td>1453</td>
                <td>17,860</td>
                <td colspan="2">—</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="5">
                  <bold>Individually generated data</bold>
                </td>
                <td colspan="2">&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td>
                  <break/>
                </td>
                <td>Mean (SD)</td>
                <td>123.4 (143.3)</td>
                <td>0.2 (4.0)</td>
                <td>2.4 (25.4)</td>
                <td colspan="2">
                  <break/>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td>
                  <break/>
                </td>
                <td>Median (IQR)</td>
                <td>67 (35-145)</td>
                <td>0 (0-0)</td>
                <td>0 (0-0)</td>
                <td colspan="2">
                  <break/>
                </td>
              </tr>
              <tr valign="top">
                <td colspan="8">
                  <bold>HbA<sub>1c</sub><sup>c</sup></bold>
                  <bold>, mean (SD)</bold>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Number of measurements</td>
                <td>12.44 (6.90)</td>
                <td>11.90 (6.82)</td>
                <td>11.92 (6.82)</td>
                <td colspan="2">.38</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Measure frequency</td>
                <td>0.011 (0.010)</td>
                <td>0.009 (0.005)</td>
                <td>0.009 (0.005)</td>
                <td colspan="2">.007</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Measurement days</td>
                <td>1254 (461)</td>
                <td>1336 (445)</td>
                <td>1335 (446)</td>
                <td colspan="2">.04</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Measurement days before MCMH<sup>d</sup> version 2.0 start</td>
                <td>546 (348)</td>
                <td>712 (377)</td>
                <td>710 (377)</td>
                <td colspan="2">&#60;.001</td>
              </tr>
              <tr valign="top">
                <td colspan="3">First HbA<sub>1c</sub> measurement ≥6.5%, n (%)</td>
                <td>111 (83.4)</td>
                <td>5716 (78.09)</td>
                <td>5827 (78.18)</td>
                <td colspan="2">.14</td>
              </tr>
              <tr valign="top">
                <td colspan="3">First HbA<sub>1c</sub> measurement, mean (SD)</td>
                <td>7.86 (1.78)</td>
                <td>7.51 (1.62)</td>
                <td>7.51 (1.62)</td>
                <td colspan="2">.01</td>
              </tr>
              <tr valign="top">
                <td colspan="3">DCSI<sup>e</sup>, mean (SD)</td>
                <td>1.17 (1.65)</td>
                <td>1.15 (1.64)</td>
                <td>1.15 (1.64)</td>
                <td colspan="2">.99</td>
              </tr>
              <tr valign="top">
                <td colspan="8">
                  <bold>Complications, n (%)</bold>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Retinopathy or ophthalmic</td>
                <td>31 (23.3)</td>
                <td>1516 (20.71)</td>
                <td>1547 (20.75)</td>
                <td colspan="2">.46</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Nephropathy</td>
                <td>13 (9.8)</td>
                <td>765 (10.45)</td>
                <td>778 (10.44)</td>
                <td colspan="2">.80</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Neuropathy</td>
                <td>23 (17.3)</td>
                <td>1267 (17.31)</td>
                <td>1290 (17.31)</td>
                <td colspan="2">&#62;.99</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Cerebrovascular</td>
                <td>20 (15.0)</td>
                <td>950 (13.00)</td>
                <td>970 (13.01)</td>
                <td colspan="2">.48</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Cardiovascular</td>
                <td>16 (12.0)</td>
                <td>1366 (18.7)</td>
                <td>1382 (18.54)</td>
                <td colspan="2">.05</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Peripheral vascular disease</td>
                <td>1 (0.8)</td>
                <td>59 (0.8)</td>
                <td>60 (0.81)</td>
                <td colspan="2">.94</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="2">Metabolic complications</td>
                <td>1 (0.8)</td>
                <td>37 (0.5)</td>
                <td>38 (0.51)</td>
                <td colspan="2">.69</td>
              </tr>
            </tbody>
          </table>
          <table-wrap-foot>
            <fn id="table1fn1">
              <p><sup>a</sup>Chi-square test or Z test (for categorical variables); Student <italic>t</italic> test or Wilcoxon rank-sum test (for continuous variables).</p>
            </fn>
            <fn id="table1fn2">
              <p><sup>b</sup>Statistical comparison was not conducted in total generated data of sugar and diabetes calendar function.</p>
            </fn>
            <fn id="table1fn3">
              <p><sup>c</sup>HbA<sub>1c</sub>: hemoglobin A<sub>1c</sub>.</p>
            </fn>
            <fn id="table1fn4">
              <p><sup>d</sup>MCMH: My Chart in My Hand.</p>
            </fn>
            <fn id="table1fn5">
              <p><sup>e</sup>DCSI: diabetes complications severity index.</p>
            </fn>
          </table-wrap-foot>
        </table-wrap>
      </sec>
      <sec>
        <title>Hemoglobin A<sub>1c</sub> Pattern Analysis According to Continuous Use</title>
        <p><xref rid="figure3" ref-type="fig">Figure 3</xref> shows the trend of the HbA<sub>1c</sub> pattern for continuous and noncontinuous users. The HbA<sub>1c</sub> <italic>decline</italic> of continuous and noncontinuous users was also compared. The HbA<sub>1c</sub> <italic>decline</italic> (mean −0.00533, SD 0.0144) in continuous users was significantly steeper than that of noncontinuous users (mean −0.00278, SD 0.0137; <italic>P</italic>=.02). The SD of continuous users (mean 0.832, SD 0.574) was significantly higher than that of noncontinuous users (mean 0.719, SD 0.541; <italic>P</italic>=.005). However, the <italic>r</italic>-squared value had no statistically significant difference between continuous and noncontinuous users (<italic>P</italic>=.40).</p>
        <p>When adjusting confounders that can contribute to the <italic>decline</italic>, continuous use had a statistically significant effect (<italic>P</italic>=.047) on making <italic>decline</italic> steeper, as seen in <xref ref-type="table" rid="table2">Table 2</xref>. In addition, age, first HbA<sub>1c</sub> measurement, DCSI, weeks of <italic>sugar</italic> function data generation, and HbA<sub>1c</sub> measurement in weeks before MCMH version 2.0 start showed statistically significant effects (<italic>P</italic>=.004; <italic>P</italic>&#60;.001; <italic>P=</italic>.01; <italic>P=</italic>.003; <italic>P</italic>&#60;.001, respectively).</p>
        <fig id="figure3" position="float">
          <label>Figure 3</label>
          <caption>
            <p>Hemoglobin A<sub>1c</sub> (HbA<sub>1c</sub>) patterns (decline, r-squared value, and SD) of continuous and noncontinuous users. The x-axis is the percentage of days past from the first HbA<sub>1c</sub> measurement compared with the period between the first and last HbA<sub>1c</sub> measurements. The dashed lines are the HbA<sub>1c</sub> decline of each patient. The slope and y-axis intercept of the continuous lines indicates the mean of slope and y-axis of patients, respectively.</p>
          </caption>
          <graphic xlink:href="jmir_v22i6e15372_fig3.png" alt-version="no" mimetype="image" position="float" xlink:type="simple"/>
        </fig>
        <table-wrap position="float" id="table2">
          <label>Table 2</label>
          <caption>
            <p>Results of adjusting confounders with the analysis of covariance in decline comparison.</p>
          </caption>
          <table width="1000" cellpadding="5" cellspacing="0" border="1" rules="groups" frame="hsides">
            <col width="710"/>
            <col width="170"/>
            <col width="120"/>
            <thead>
              <tr valign="top">
                <td>Variables</td>
                <td><italic>F</italic> test (<italic>df</italic>=1)</td>
                <td><italic>P</italic> value</td>
              </tr>
            </thead>
            <tbody>
              <tr valign="top">
                <td>Continuous users</td>
                <td>3.94</td>
                <td>.047</td>
              </tr>
              <tr valign="top">
                <td>Age (years)</td>
                <td>8.07</td>
                <td>.004</td>
              </tr>
              <tr valign="top">
                <td>Sex</td>
                <td>0.17</td>
                <td>.68</td>
              </tr>
              <tr valign="top">
                <td>First HbA<sub>1c</sub><sup>a</sup> measurement</td>
                <td>3054.90</td>
                <td>&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>DCSI<sup>b</sup></td>
                <td>6.45</td>
                <td>.01</td>
              </tr>
              <tr valign="top">
                <td><italic>Sugar</italic> function data generation (weeks)</td>
                <td>8.68</td>
                <td>.003</td>
              </tr>
              <tr valign="top">
                <td>HbA<sub>1c</sub> measurement weeks before MCMH version 2.0 start</td>
                <td>154.25</td>
                <td>&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>Generated <italic>sugar</italic> function data count</td>
                <td>0.03</td>
                <td>.86</td>
              </tr>
            </tbody>
          </table>
          <table-wrap-foot>
            <fn id="table2fn1">
              <p><sup>a</sup>HbA<sub>1c</sub>: hemoglobin A<sub>1c</sub>.</p>
            </fn>
            <fn id="table2fn2">
              <p><sup>b</sup>DCSI: diabetes complications severity index.</p>
            </fn>
          </table-wrap-foot>
        </table-wrap>
      </sec>
      <sec>
        <title>Comparison of Hemoglobin A<sub>1c</sub> Regulation With Target Level in Continuous Use</title>
        <p><xref ref-type="table" rid="table3">Table 3</xref> lists the proportion with regard to HbA<sub>1c</sub> patterns. The proportion of users with the first HbA<sub>1c</sub> measurement higher than 6.5% and the last HbA<sub>1c</sub> measurement lower than 6.5% had a statistical difference (<italic>P</italic>=.01). Among users with the first HbA<sub>1c</sub> measurement lower than 6.5%, the proportion of patients with the last HbA<sub>1c</sub> measurement lower than 6.5% and the last HbA<sub>1c</sub> measurement higher than 6.5% had no significant difference (<italic>P</italic>=.34 and <italic>P</italic>=.29, respectively). No significant difference was found between proportions of patients with the first HbA<sub>1c</sub> measurement of 6.5% or higher and the last HbA<sub>1c</sub> measurement higher than 6.5% (<italic>P</italic>=.41).</p>
        <p>Similar to the <italic>decline</italic> analysis, the result of confounder adjustment by logistic regression for users with a high first HbA<sub>1c</sub> measurement is summarized in <xref ref-type="table" rid="table4">Table 4</xref>. The continuous use of MCMH version 2.0 had a statistically significant effect in helping users move from an HbA<sub>1c</sub> measurement above 6.5% to an HbA<sub>1c</sub> measurement below 6.5% (<italic>P</italic>=.04). In addition, age, first HbA<sub>1c</sub> measurement, and HbA<sub>1c</sub> measurement in weeks before MCMH version 2.0 start showed statistically significant effects (all: <italic>P</italic>&#60;.001).</p>
        <table-wrap position="float" id="table3">
          <label>Table 3</label>
          <caption>
            <p>Pre– and post–hemoglobin A<sub>1c</sub> management comparison by continuous use.</p>
          </caption>
          <table width="1000" cellpadding="5" cellspacing="0" border="1" rules="groups" frame="hsides">
            <col width="30"/>
            <col width="30"/>
            <col width="240"/>
            <col width="260"/>
            <col width="330"/>
            <col width="110"/>
            <thead>
              <tr valign="top">
                <td colspan="3">HbA<sub>1c</sub><sup>a</sup> pattern</td>
                <td colspan="2">Users</td>
                <td><italic>P</italic> value</td>
              </tr>
              <tr valign="top">
                <td colspan="3">
                  <break/>
                </td>
                <td>Continuous (n=133)</td>
                <td>Noncontinuous (n=7320)</td>
                <td>
                  <break/>
                </td>
              </tr>
            </thead>
            <tbody>
              <tr valign="top">
                <td colspan="6">
                  <bold>First measurement &#60;6.5%</bold>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="5">
                  <bold>Last measurement</bold>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td>
                  <break/>
                </td>
                <td>&#60;6.5%, n (%)</td>
                <td>15 (11.3)</td>
                <td>1040 (14.21)</td>
                <td>.34</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td>
                  <break/>
                </td>
                <td>≥6.5%, n (%)</td>
                <td>7 (5.3)</td>
                <td>564 (7.70)</td>
                <td>.29</td>
              </tr>
              <tr valign="top">
                <td colspan="6">
                  <bold>First measurement</bold>
                  <bold>≥</bold>
                  <bold>6.5%</bold>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td colspan="5">
                  <bold>Last measurement</bold>
                </td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td>
                  <break/>
                </td>
                <td>&#60;6.5%, n (%)</td>
                <td>38 (28.6)</td>
                <td>564 (7.70)</td>
                <td>.01</td>
              </tr>
              <tr valign="top">
                <td>
                  <break/>
                </td>
                <td>
                  <break/>
                </td>
                <td>≥6.5%, n (%)</td>
                <td>73 (54.9)</td>
                <td>4278 (58.44)</td>
                <td>.41</td>
              </tr>
            </tbody>
          </table>
          <table-wrap-foot>
            <fn id="table3fn1">
              <p><sup>a</sup>HbA<sub>1c</sub>: hemoglobin A<sub>1c</sub>.</p>
            </fn>
          </table-wrap-foot>
        </table-wrap>
        <table-wrap position="float" id="table4">
          <label>Table 4</label>
          <caption>
            <p>The result of logistic regression against users with a high first hemoglobin A<sub>1c</sub> measurement (n=111 continuous and n=5716 noncontinuous users).</p>
          </caption>
          <table width="1000" cellpadding="5" cellspacing="0" border="1" rules="groups" frame="hsides">
            <col width="750"/>
            <col width="140"/>
            <col width="110"/>
            <thead>
              <tr valign="top">
                <td>Variables</td>
                <td>Coefficient</td>
                <td><italic>P</italic> value</td>
              </tr>
            </thead>
            <tbody>
              <tr valign="top">
                <td>Constant</td>
                <td>1.640</td>
                <td>&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>Continuous</td>
                <td>0.618</td>
                <td>.04</td>
              </tr>
              <tr valign="top">
                <td>Age (years)</td>
                <td>−0.010</td>
                <td>&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>Sex</td>
                <td>−0.085</td>
                <td>.20</td>
              </tr>
              <tr valign="top">
                <td>First HbA<sub>1c</sub><sup>a</sup> measurement</td>
                <td>−0.171</td>
                <td>&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>DCSI<sup>b</sup></td>
                <td>−0.041</td>
                <td>.05</td>
              </tr>
              <tr valign="top">
                <td><italic>Sugar</italic> function data generation (weeks)</td>
                <td>−0.004</td>
                <td>.23</td>
              </tr>
              <tr valign="top">
                <td>HbA<sub>1c</sub> measurement in weeks before MCMH<sup>c</sup> version 2.0 use start</td>
                <td>−0.008</td>
                <td>&#60;.001</td>
              </tr>
              <tr valign="top">
                <td>Generated <italic>sugar</italic> function data count</td>
                <td>−0.001</td>
                <td>.52</td>
              </tr>
            </tbody>
          </table>
          <table-wrap-foot>
            <fn id="table4fn1">
              <p><sup>a</sup>HbA<sub>1c</sub>: hemoglobin A<sub>1c</sub>.</p>
            </fn>
            <fn id="table4fn2">
              <p><sup>b</sup>DCSI: diabetes complications severity index.</p>
            </fn>
            <fn id="table4fn3">
              <p><sup>c</sup>MCMH: My Chart in My Hand.</p>
            </fn>
          </table-wrap-foot>
        </table-wrap>
      </sec>
    </sec>
    <sec sec-type="discussion">
      <title>Discussion</title>
      <sec>
        <title>Principal Findings</title>
        <p>For the following reasons, this study supports the use of mPHRs as an effective platform for diabetes management by integrating patient-generated health and clinical data from PHRs and EMRs, respectively. First, analyzing the characteristics of continuous users of MCMH version 2.0, male patients with a high HbA<sub>1c</sub> level seemed to use MCMH version 2.0 more continuously. Second, the continuous use of PHRs resulted in a higher decrease of HbA<sub>1c</sub> levels and enhanced the regulation of high HbA<sub>1c</sub> levels of patients to the target range. Therefore, male users with high HbA<sub>1c</sub> levels had a higher decrease in HbA<sub>1c</sub> levels and improved HbA<sub>1c</sub> regulation to the target level. By analyzing the characteristics of continuous users and their HbA<sub>1c</sub> patterns, we also suggest the use of mPHR as a diabetes care support tool enabling personalized management.</p>
        <p>This study is unique when compared with previous studies on the basis of the following characteristics. First, we suggested the health improvement effect of mPHRs on the basis of the integration of PHRs and EMRs. In this study, we expected two benefits of integrating PHRs and EMRs. One is suggesting a different methodology for real-world data analysis and presenting additional real-world evidence, which supports previous studies. Another is ensuring a high-quality data analysis is conducted. There are many previous studies implying the advantages of PHRs and PGHD with positive conclusions of the use of mPHRs [<xref ref-type="bibr" rid="ref14">14</xref>-<xref ref-type="bibr" rid="ref17">17</xref>]. The results of these studies were collected on the basis of clinical trials such as nonblinded, open-label randomized controlled trials (RCTs) and cluster-randomized trial designs. As a real-world data analysis covers bias limitations in RCTs and can handle unknown factors of PHRs, the results of a real-world data analysis provide strong and necessary support to previous RCTs [<xref ref-type="bibr" rid="ref25">25</xref>]. Moreover, the integration of EMRs gave high-quality HbA<sub>1c</sub> data and diagnosis data, which made the analysis more precise.</p>
        <p>Second, previous studies mainly discussed about the decrease in HbA<sub>1c</sub> levels as an advantage of using PHRs. However, as the main goal of glycemic control is regulating a patient’s HbA<sub>1c</sub> level to the recommended range, we compared both HbA<sub>1c</sub> decrease and proportions of patients who initially had a high HbA<sub>1c</sub> level but their HbA<sub>1c</sub> level decreased to a low value. According to the 2015 and 2019 diabetes management guidelines from the KDA, the recommended target HbA<sub>1c</sub> level is 6.5% in patients with type 2 diabetes, and this differs from the guideline by the ADA [<xref ref-type="bibr" rid="ref4">4</xref>,<xref ref-type="bibr" rid="ref26">26</xref>,<xref ref-type="bibr" rid="ref27">27</xref>]. As this study was conducted in AMC, South Korea, we used the guidelines from KDA and defined the cutoff value of the HbA<sub>1c</sub> level as 6.5%. Recent studies recommend that patients with severe diabetes mellitus should be controlled to lower than 7%, depending on the severity and complications of diabetes [<xref ref-type="bibr" rid="ref28">28</xref>-<xref ref-type="bibr" rid="ref30">30</xref>]. Moreover, a stable decrease in blood glucose levels is also an important task in glycemic control. We also focused on the <italic>r</italic>-squared value of the trend line and SD as an indicator of stabilized HbA<sub>1c</sub> decrease, but we could not achieve any outstanding results.</p>
      </sec>
      <sec>
        <title>Overall User Characteristics</title>
        <p>Analyzing users who had access to MCMH version 1.0 indicated that these users visited hospitals more with chronic diseases [<xref ref-type="bibr" rid="ref21">21</xref>]. Continuous users were younger than noncontinuous users (<italic>P</italic>&#60;.001), and there was a significant difference in sex proportion; the continuous user group had a higher male ratio (<italic>P</italic>&#60;.001). In previous research, groups that used a PHR system had young users and a high proportion of males or generated more PGHD, especially those related to diabetes [<xref ref-type="bibr" rid="ref21">21</xref>,<xref ref-type="bibr" rid="ref22">22</xref>]. This is because male users aged between 51 and 70 years tend to adopt the PHR system [<xref ref-type="bibr" rid="ref31">31</xref>]. In addition, in this study, the HbA<sub>1c</sub> level in continuous users was measured for a shorter period (<italic>P</italic>=.04) and more frequently (<italic>P</italic>=.007) than noncontinuous users. However, the number of HbA<sub>1c</sub> measurements had no significant difference between continuous and noncontinuous user groups. In South Korea, the social health insurance program was introduced with the 1977 National Health Insurance Act. This program was thereafter progressively rolled out to the general public, and it finally achieved universal coverage in 1989. According to the National Health Insurance Act, the criteria for the method, procedure, scope, and upper limit of health care shall be prescribed by the Ministry of Health and Welfare [<xref ref-type="bibr" rid="ref17">17</xref>].</p>
        <p>National insurance only supports up to 6 HbA<sub>1c</sub> tests per year, in accordance with the National Health Insurance Act. First, we considered the number of HbA<sub>1c</sub> measurements as another indicator of diabetes severity. This is because well-controlled patients typically undergo HbA<sub>1c</sub> tests twice a year, whereas poorly controlled individuals undergo testing 4 times a year [<xref ref-type="bibr" rid="ref32">32</xref>]. However, the number of measurements seems to be similar because of the policy in South Korea. Although continuous users had shorter periods (approximately 80 days) between the first and last measurements, this group took HbA<sub>1c</sub> tests more frequently. This may be because of the increase in hospital visits, along with more satisfaction and loyalty to the hospital [<xref ref-type="bibr" rid="ref33">33</xref>]. To compare diabetes severity, the proportion of patients with an HbA<sub>1c</sub> level of 6.5% or above, a first HbA<sub>1c</sub> level measurement, and a DCSI score distribution were compared between continuous and noncontinuous groups. The two groups had no significant difference in the proportion of high HbA<sub>1c</sub> levels and DCSI distribution; however, continuous users had a higher HbA<sub>1c</sub> level (<italic>P</italic>=.01). Retinopathy patients tended to use MCMH version 2.0 more continuously, but the complication proportion also had an insignificant difference between the two groups. Except for the first HbA<sub>1c</sub> level measurement, most diabetic-related baseline characteristics appeared to have no significant difference, and the first HbA<sub>1c</sub> measurement can be adjusted as confounders in an additional analysis. By using PHR and EMR integration, the general characteristics and severity of diabetes were compared.</p>
        <p>As the period of HbA<sub>1c</sub> measurement before MCMH version 2.0 use was shorter in the continuous group (<italic>P</italic>&#60;.001), continuous users seemed to have an earlier MCMH version 2.0 start compared with noncontinuous users. In addition, continuous users tended to use the <italic>sugar</italic> and <italic>diabetes calendar</italic> functions more and generate more data. This was because continuous users tended to use MCMH version 2.0 functions with fewer burdens.</p>
      </sec>
      <sec>
        <title>Verifying the Effect of Personal Health Record Use in Hemoglobin A<sub>1c</sub> Control</title>
        <p>The main advantage of PHRs and PGHD is health improvement, especially in diabetes. Among the types of diabetes management, determining the change in HbA<sub>1c</sub> levels was the most effective method to verify the effectiveness of PHRs in the real world. The results of this study indicate that continuous users had a larger <italic>decline</italic>; a greater increase in HbA<sub>1c</sub> levels was observed in users who continuously used the diabetes management–related <italic>sugar</italic> function in MCMH version 2.0. As <italic>decline</italic> is the result of the trend line slope normalized to 100 days, the value itself also refers to the change in the HbA<sub>1c</sub> level. For example, HbA<sub>1c</sub> was 6.9% on January 1, 2014, and HbA<sub>1c</sub> was 6.4% on October 19, 2018, in one particular continuous user; therefore, the decline value was −0.0044, which means that this patient’s change in HbA<sub>1c</sub> level was approximately −0.44% (100 times the value of decline). Thus, the decrease in HbA<sub>1c</sub> levels in continuous users was approximately 1.9 times that in noncontinuous users. The result of ANCOVA shows that along with continuous use, other factors were also important: age, first HbA<sub>1c</sub> measurement, DCSI, duration of using the <italic>sugar</italic> function, and HbA<sub>1c</sub> measurement period before using MCMH version 2.0. Glycemic control is important for reducing both microvascular risk and emergent risk for myocardial infarction and death [<xref ref-type="bibr" rid="ref34">34</xref>]. This indicates that the group that continuously used PHRs had health improvement with a decreasing trend of HbA<sub>1c</sub> levels.</p>
        <p>In glycemic control, it is important to reduce not only blood glucose levels but also hypoglycemic events [<xref ref-type="bibr" rid="ref35">35</xref>]. Traditional diabetes care includes insulin delivery using syringes, pens, or pumps [<xref ref-type="bibr" rid="ref3">3</xref>]. Although hypoglycemic side effects can occur with multiple daily injections and continuous subcutaneous insulin injection, the invasive characteristic of such forms of care is an inevitable disadvantage [<xref ref-type="bibr" rid="ref36">36</xref>-<xref ref-type="bibr" rid="ref39">39</xref>]. In this study, we tried to minimize the risk of hypoglycemic events in PHR-implemented diabetes management by using stability indicators, <italic>r</italic>-squared value and <italic>SD</italic>. However, stability was not ensured. In fact, a previous study showed increased glucose stability with the use of an internet-based glucose monitoring system [<xref ref-type="bibr" rid="ref40">40</xref>]. This indicates that patients can improve hyperglycemia and hypoglycemia management by using PHRs with a blood glucose meter through continuous glucose monitoring diabetic care.</p>
        <p>The goal of decreasing the HbA<sub>1c</sub> level is to prevent the occurrence and aggravation of diabetic complications. Although the criterion for HbA<sub>1c</sub> in a diagnostic test for diabetes has been recommended by the American Association of Clinical Endocrinologists and ADA, it is an “acceptable complementary diagnostic test for diabetes in Korean patients” [<xref ref-type="bibr" rid="ref28">28</xref>,<xref ref-type="bibr" rid="ref41">41</xref>]. Among the many glycemic controls, the tight regulation of HbA<sub>1c</sub> levels is essential for health improvement and for lowering complication risks such as diabetic retinopathy [<xref ref-type="bibr" rid="ref42">42</xref>]. In addition, the tight glycemic control of HbA<sub>1c</sub> levels to 7.0% induces a lower risk of fracture in elderly patients with diabetes [<xref ref-type="bibr" rid="ref43">43</xref>]. When comparing the ratio of patients with HbA<sub>1c</sub> levels above and below 6.5% before and after the use of MCMH version 2.0, the group that continuously used MCMH version 2.0 had a higher proportion of regulated patients; initially, the first HbA<sub>1c</sub> level measurement was over 6.5%, and then it reduced to lower than 6.5%. In addition, among users with the first HbA<sub>1c</sub> level measurement over 6.5%, the logistic regression results showed that regulation was associated not only with continuous use but also with age, first HbA<sub>1c</sub> level measurement, and how fast MCMH version 2.0 was adapted. The data generation amount was thought to be important too, but it was statistically insignificant. Therefore, we can claim that the improvement of HbA<sub>1c</sub> levels by PHR use can eventually affect diabetes management by controlling HbA<sub>1c</sub> levels to 6.5% in practice.</p>
      </sec>
      <sec>
        <title>Limitations of This Research</title>
        <p>The main limitation of this study is the concern of general biases in real-world studies: selection bias, information bias, recall bias, and detection bias [<xref ref-type="bibr" rid="ref44">44</xref>]. As this study mainly focused on analyzing real-world data, strict criteria and inevitable exclusion are necessary, leading to concerns in selection bias and detection bias. However, the criteria for the comparison group were the same, and despite including and excluding many patient criteria and comparing with the MCMH 1.0 user analysis, the study scale is almost similar [<xref ref-type="bibr" rid="ref22">22</xref>]. The size of the continuous user groups is sometimes larger than that used in other RCT studies and had little baseline differences in diabetic severity [<xref ref-type="bibr" rid="ref17">17</xref>]. As MCMH version 2.0 data are PGHD, continuous use can only be analyzed by its log data, which does not represent adherence to the app and can lead to information bias. On the contrary, we note that information bias that can occur in HbA<sub>1c</sub> level scaling can be controlled with the integration of EMRs. This integration helped in reducing recall bias in diabetes and complication diagnosis.</p>
        <p>Time scale is also another limitation. In RCTs, the HbA<sub>1c</sub> measurement point, the app account creation point, and app use frequency can be controlled and optimized for convenient data analysis. However, in real-world data, patients have diverse points of HbA<sub>1c</sub> measurement and MCMH version 2.0 starting points. Even though there were limitations with regard to missing data, inappropriate data, and ambiguous time scale standards, we used patient selection criteria to choose patients who can be analyzed and used the <italic>decline</italic> factor to monitor the HbA<sub>1c</sub> level for minimizing the effect of irregular time points. The <italic>decline</italic> factor is a variable that has been coined for the purpose of this study and has an uncertain clinical rationale. However, as the <italic>decline</italic> variable also implies a decrease in HbA<sub>1c</sub> levels, and the decreasing trend is being maintained, the quantitative comparison of <italic>decline</italic> between groups is meaningful. In diabetes care, lowering HbA<sub>1c</sub> levels to the target level and maintaining the decreased HbA<sub>1c</sub> level is the primary goal. Thus, the <italic>decline</italic> is a reasonable variable for analysis in studies with data having unspecific HbA<sub>1c</sub> measurement points.</p>
        <p>An additional limitation is that AMC is a territorial hospital, and almost all the study patients are residing in South Korea. The small size of the study population and short duration are other limitations. The low frequency of PHR data generation and short-term MCMH version 2.0 operation is not an ideal database for analyzing chronic diseases such as diabetes. A larger study size and longer study duration will provide stronger real-world evidence of the clinical meaning of PHRs.</p>
        <p>On the basis of the proportion of continuous and noncontinuous users, further research for encouraging patients to use PHRs more continuously is essential. In this study, continuous users had better diabetes management outcomes than noncontinuous users. However, continuous users were only 1.78% (133/7453) of the study population and were only 0.20% (133/64,932) of users who started using MCMH version 2.0. Thus, studies for maintaining active PGHD-generating users and turning noncontinuous users into continuous users are necessary. Finding out whether giving health-related advice on the basis of MCMH version 2.0 encourages patients to use a PHR app for changing app use patterns needs to be studied to prevent usability issues [<xref ref-type="bibr" rid="ref45">45</xref>]. Furthermore, for personalized PHR advice, if larger and better quality of data is provided, the glycemic control outcome analysis by treatment is important. Further studies in diverse territories and a deeper analysis of MCMH version 2.0 should be performed to prove the effectiveness of PHRs as a diabetes management tool in decreasing HbA<sub>1c</sub> levels.</p>
      </sec>
      <sec>
        <title>Conclusions</title>
        <p>By integrating and analyzing patient- and clinically generated data, the continuous use of PHRs improves diabetes management outcomes. A greater decrease in HbA<sub>1c</sub> levels was observed in continuous users, and HbA<sub>1c</sub> levels were regulated to the target level in continuous users compared with noncontinuous users. Previous clinical trials and the results of this study proved that PHRs are effective in managing diabetes. However, further evaluation of the effectiveness of PHRs in various diseases and studies for adherence to PHRs are needed. A larger study population and longer duration will be necessary for the accurate analysis of the clinical rationale of PHRs on chronic diseases.</p>
      </sec>
    </sec>
  </body>
  <back>
    <app-group>
      <supplementary-material id="app1">
        <label>Multimedia Appendix 1</label>
        <p>Formula of decline.</p>
        <media xlink:href="jmir_v22i6e15372_app1.png" xlink:title="PNG File , 5 KB"/>
      </supplementary-material>
      <supplementary-material id="app2">
        <label>Multimedia Appendix 2</label>
        <p>Diabetes complications severity index score proportion comparison of continuous and noncontinuous users.</p>
        <media xlink:href="jmir_v22i6e15372_app2.png" xlink:title="PNG File , 26 KB"/>
      </supplementary-material>
    </app-group>
    <glossary>
      <title>Abbreviations</title>
      <def-list>
        <def-item>
          <term id="abb1">ADA</term>
          <def>
            <p>American Diabetes Association</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb2">AMC</term>
          <def>
            <p>Asan Medical Center</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb3">ANCOVA</term>
          <def>
            <p>analysis of covariance</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb4">DCSI</term>
          <def>
            <p>diabetes complications severity index</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb5">EMR</term>
          <def>
            <p>electronic medical record</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb6">HbA<sub>1c</sub></term>
          <def>
            <p>hemoglobin A<sub>1c</sub></p>
          </def>
        </def-item>
        <def-item>
          <term id="abb7">ICD-10</term>
          <def>
            <p>International Classification of Diseases 10th Revision</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb8">IRB</term>
          <def>
            <p>institutional review board</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb9">KDA</term>
          <def>
            <p>Korean Diabetes Association</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb10">MCMH</term>
          <def>
            <p>My Chart in My Hand</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb11">mHealth</term>
          <def>
            <p>mobile health</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb12">mPHR</term>
          <def>
            <p>mobile personal health record</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb13">PGHD</term>
          <def>
            <p>patient-generated health data</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb14">PHR</term>
          <def>
            <p>personal health record</p>
          </def>
        </def-item>
        <def-item>
          <term id="abb15">RCT</term>
          <def>
            <p>randomized controlled trial</p>
          </def>
        </def-item>
      </def-list>
    </glossary>
    <ack>
      <p>The authors would like to thank the Medical Information Office of AMC for providing log data of the mobile EMR and supporting data analysis and interpretation. This study was supported by a grant of the Research and Development Project, Ministry of Trade, Industry and Energy, Republic of Korea (no. 20004503) and a grant of the National Research Foundation of Korea funded by the Korean government (Ministry of Science and ICT; no NRF-2019M3E5D4064682).</p>
    </ack>
    <fn-group>
      <fn fn-type="con">
        <p>DS, YP, and JL conceived and designed the study; DS, YL, and JK reviewed records and collected the data; DS analyzed the data; DS and YP wrote the manuscript; and YP, JP, and JL reviewed the manuscript.</p>
      </fn>
      <fn fn-type="conflict">
        <p>None declared.</p>
      </fn>
    </fn-group>
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