Published on 24.02.12 in Vol 14, No 1 (2012): Jan-Feb
Works citing "A Changing Landscape of Physician Quality Reporting: Analysis of Patients’ Online Ratings of Their Physicians Over a 5-Year Period"
According to Crossref, the following articles are citing this article (DOI 10.2196/jmir.2003):
(note that this is only a small subset of citations)
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Smith B, Lynch WD, Markow C, Lifsey S, Slover M. Consumers’ Understanding of and Interest in Provider- Versus Practice-Level Quality Characteristics. American Journal of Medical Quality 2015;30(4):367
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Kauk J, Hill AD, Althausen PL. Healthcare Fundamentals. Journal of Orthopaedic Trauma 2014;28(Supplement 1):S25
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Xu Y, Armony M. The Effect of Online Reviews on Physician Demand: A Structural Model of Patient Choice. SSRN Electronic Journal 2016;
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Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243
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Zhang S, Wang J, Chiu Y, Hsu Y. Exploring Types of Information Sources Used When Choosing Doctors: Observational Study in an Online Health Care Community. Journal of Medical Internet Research 2020;22(9):e20910
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Ferrara S, Hopman WM, Leveridge M. Diagnosis, Bedside Manner and Comment Style are Predictive Factors in Online Ratings of Urologists. Urology Practice 2014;1(3):117
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Emmert M, Wiener M. What factors determine the intention to use hospital report cards? The perspectives of users and non-users. Patient Education and Counseling 2017;100(7):1394
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Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L. Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online. Journal of Medical Internet Research 2013;15(11):e239
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Rubin DB, Singh SR, Young GJ. Tax-Exempt Hospitals and Community Benefit: New Directions in Policy and Practice. Annual Review of Public Health 2015;36(1):545
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Velasco BT, Chien B, Kwon JY, Miller CP. Online Ratings and Reviews of American Orthopaedic Foot and Ankle Surgeons. Foot & Ankle Specialist 2020;13(1):43
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Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830
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Griffis HM, Kilaru AS, Werner RM, Asch DA, Hershey JC, Hill S, Ha YP, Sellers A, Mahoney K, Merchant RM. Use of Social Media Across US Hospitals: Descriptive Analysis of Adoption and Utilization. Journal of Medical Internet Research 2014;16(11):e264
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Wiley MT, Rivas RL, Hristidis V. Provider attributes correlation analysis to their referral frequency and awards. BMC Health Services Research 2016;16(1)
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Zhou J, Zuo M, Ye C. Understanding the factors influencing health professionals’ online voluntary behaviors: Evidence from YiXinLi, a Chinese online health community for mental health. International Journal of Medical Informatics 2019;130:103939
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Shetty P, Rivas R, Hristidis V. Correlating Ratings of Health Insurance Plans to Their Providers' Attributes. Journal of Medical Internet Research 2016;18(10):e279
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Smith ER, Clarke C, Linnemeyer S, Singer M. What Do Your Patients Think of You? An Analysis of 84 230 Physician Review Website Reviews in Ophthalmology. Ophthalmology 2020;127(3):426
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McLennan S, Strech D, Kahrass H. Why are so few patients rating their physicians on German physician rating websites? A qualitative study. BMC Health Services Research 2018;18(1)
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Wang L, Yan L, Guo X, Heim GR. Modeling Physicianss Dynamic Behaviors in an Online Healthcare Community: An Empirical Study Using a Vector Autoregression Approach. SSRN Electronic Journal 2017;
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Pelliccia F, Coats AJ, Pani L, Gaudio C, Rosano G. Transparency in medical research: Time for a paradigm shift. Clinical Trials and Regulatory Science in Cardiology 2015;2-3:1
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Bidmon S, Terlutter R, Röttl J. What Explains Usage of Mobile Physician-Rating Apps? Results From a Web-Based Questionnaire. Journal of Medical Internet Research 2014;16(6):e148
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. Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816
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Pike CW, Zillioux J, Rapp D. Online Ratings of Urologists: Comprehensive Analysis. Journal of Medical Internet Research 2019;21(7):e12436
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Shah AM, Yan X, Shah SAA, Shah SJ, Mamirkulova G. Exploring the impact of online information signals in leveraging the economic returns of physicians. Journal of Biomedical Informatics 2019;98:103272
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Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276
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Shamdas M, Mehta NV, Patel NB. Why tomorrow’s doctors need to go .com. Medical Teacher 2015;37(2):203
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Smith MA, Bednarz L, Nordby PA, Fink J, Greenlee RT, Bolt D, Magnan EM. Increasing Consumer Engagement by Tailoring a Public Reporting Website on the Quality of Diabetes Care: A Qualitative Study. Journal of Medical Internet Research 2016;18(12):e332
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Gilbert K, Hawkins CM, Hughes DR, Patel K, Gogia N, Sekhar A, Duszak R. Physician Rating Websites: Do Radiologists Have an Online Presence?. Journal of the American College of Radiology 2015;12(8):867
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Huang CD, Goo J, Behara RS, Agarwal A. Clinical Decision Support System for Managing COPD-Related Readmission Risk. Information Systems Frontiers 2020;22(3):735
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Okike K, Uhr NR, Shin SYM, Xie KC, Kim CY, Funahashi TT, Kanter MH. A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System. Journal of General Internal Medicine 2019;34(11):2575
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Tran NN, Lee J. Online Reviews as Health Data: Examining the Association Between Availability of Health Care Services and Patient Star Ratings Exemplified by the Yelp Academic Dataset. JMIR Public Health and Surveillance 2017;3(3):e43
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Emmert M, Taheri-Zadeh F, Kolb B, Sander U. Public reporting of hospital quality shows inconsistent ranking results. Health Policy 2017;121(1):17
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Powell J, Boylan A, Greaves F. Harnessing patient feedback data: A challenge for policy and service improvement. DIGITAL HEALTH 2015;1:205520761561791
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Atherton H, Fleming J, Williams V, Powell J. Online patient feedback: a cross-sectional survey of the attitudes and experiences of United Kingdom health care professionals. Journal of Health Services Research & Policy 2019;24(4):235
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Torrent-Sellens J, Díaz-Chao , Soler-Ramos I, Saigí-Rubió F. Modelling and Predicting eHealth Usage in Europe: A Multidimensional Approach From an Online Survey of 13,000 European Union Internet Users. Journal of Medical Internet Research 2016;18(7):e188
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Lantzy S, Anderson D. Can Consumers Use Online Reviews to Avoid Unsuitable Doctors? Evidence From RateMDs.com and the Federation of State Medical Boards. Decision Sciences 2020;51(4):962
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Li S, Feng B, Chen M, Bell RA. Physician Review Websites: Effects of the Proportion and Position of Negative Reviews on Readers’ Willingness to Choose the Doctor. Journal of Health Communication 2015;20(4):453
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Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1)
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Bilello J, Patel S, Potluri V, Gill GS, Bagherpour AN. Characterizing the Online Presence of Interventional Radiologists: A Potential Marketing Opportunity. Cureus 2020;
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Murphy GP, Awad MA, Osterberg EC, Gaither TW, Chumnarnsongkhroh T, Washington SL, Breyer BN. Web-Based Physician Ratings for California Physicians on Probation. Journal of Medical Internet Research 2017;19(8):e254
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Patel S, Cain R, Neailey K, Hooberman L. General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research 2015;17(12):e276
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Yaraghi N, Wang W, Gao G, Agarwal R. How Online Quality Ratings Influence Patients’ Choice of Medical Providers: Controlled Experimental Survey Study. Journal of Medical Internet Research 2018;20(3):e99
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Emmert M, Meier F, Pisch F, Sander U. Physician Choice Making and Characteristics Associated With Using Physician-Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2013;15(8):e187
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Lagu T, Goff SL, Hannon NS, Shatz A, Lindenauer PK. A Mixed-Methods Analysis of Patient Reviews of Hospital Care in England: Implications for Public Reporting of Health Care Quality Data in the United States. The Joint Commission Journal on Quality and Patient Safety 2013;39(1):7
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. Current status of online rating of Australian doctors. Australian Journal of Primary Health 2014;20(3):222
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Gallone MS, Tafuri S, Preziosa VP, Quarto M, Germinario C. How Italian hospital Web sites communicate risk management strategies: The case of hospital-acquired infections. American Journal of Infection Control 2014;42(7):813
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Samora JB, Lifchez SD, Blazar PE. Physician-Rating Web Sites: Ethical Implications. The Journal of Hand Surgery 2016;41(1):104
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Donnally CJ, Roth ES, Li DJ, Maguire JA, McCormick JR, Barker GP, Rivera S, Lebwohl NH. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725
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Terlutter R, Bidmon S, Röttl J. Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites. Journal of Medical Internet Research 2014;16(3):e97
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Saifee DH, Zheng Z, Bardhan IR, Lahiri A. Are Online Reviews of Physicians Reliable Indicators of Clinical Outcomes? A Focus on Chronic Disease Management. Information Systems Research 2020;31(4):1282
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Grob R, Schlesinger M, Parker AM, Shaller D, Barre LR, Martino SC, Finucane ML, Rybowski L, Cerully JL. Breaking Narrative Ground: Innovative Methods for Rigorously Eliciting and Assessing Patient Narratives. Health Services Research 2016;51(S2):1248
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Mejia J, Mankad S, Gopal A. Service Quality Using Text Mining: Measurement and Consequences. Manufacturing & Service Operations Management 2021;23(6):1354
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. Rejected Online Feedback From a Swiss Physician Rating Website Between 2008 and 2017: Analysis of 2352 Ratings. Journal of Medical Internet Research 2020;22(8):e18374
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Sander U, Kolb B, Taheri F, Patzelt C, Emmert M. Verstehen Laien Informationen über die Krankenhausqualität? Eine empirische Überprüfung am Beispiel der risikoadjustierten Mortalität. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen 2017;127-128:21
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. Raising up the voices of the closest observers of care. BMJ Quality & Safety 2018;27(2):96
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Grabner-Kräuter S, Waiguny MK. Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment. Journal of Medical Internet Research 2015;17(4):e93
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Lee Y, Wu W. Effects of Medical Disputes on Internet Communications of Negative Emotions and Negative Online Word-of-Mouth. Psychological Reports 2015;117(1):251
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Hao H, Zhang K, Wang W, Gao G. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics 2017;99:37
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Haskins IN, Krpata DM, Rosen MJ, Perez AJ, Tastaldi L, Butler RS, Rosenblatt S, Prabhu AS. Online Surgeon Ratings and Outcomes in Hernia Surgery: An Americas Hernia Society Quality Collaborative Analysis. Journal of the American College of Surgeons 2017;225(5):582
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Goshtasbi K, Lehrich BM, Moshtaghi O, Abouzari M, Sahyouni R, Bagheri K, Moshtaghi A, Tajran SD, Lee L, Lin HW, Djalilian HR. Patients’ Online Perception and Ratings of Neurotologists. Otology & Neurotology 2019;40(1):139
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Rothenfluh F, Schulz PJ. Physician Rating Websites: What Aspects Are Important to Identify a Good Doctor, and Are Patients Capable of Assessing Them? A Mixed-Methods Approach Including Physicians’ and Health Care Consumers’ Perspectives. Journal of Medical Internet Research 2017;19(5):e127
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Shah AM, Yan X, Shah SAA, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925
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van de Belt TH, Engelen LJ, Verhoef LM, van der Weide MJ, Schoonhoven L, Kool RB. Using Patient Experiences on Dutch Social Media to Supervise Health Care Services: Exploratory Study. Journal of Medical Internet Research 2015;17(1):e7
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. Toward quality transparency in healthcare: Exploring hospital-operated online physician review systems in northeastern United States. Health Policy and Technology 2020;9(1):56
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Deng Z, Hong Z, Zhang W, Evans R, Chen Y. The Effect of Online Effort and Reputation of Physicians on Patients’ Choice: 3-Wave Data Analysis of China’s Good Doctor Website. Journal of Medical Internet Research 2019;21(3):e10170
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Schumacher KR, Lee JM, Pasquali SK. Social media in paediatric heart disease: professional use and opportunities to improve cardiac care. Cardiology in the Young 2015;25(8):1584
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Merrell JG, Levy BH, Johnson DA. Patient Assessments and Online Ratings of Quality Care: A “Wake-Up Call” for Providers. American Journal of Gastroenterology 2013;108(11):1676
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Emmert M, Meier F, Heider A, Dürr C, Sander U. What do patients say about their physicians? An analysis of 3000 narrative comments posted on a German physician rating website. Health Policy 2014;118(1):66
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Trehan SK, Nguyen JT, Marx R, Cross MB, Pan TJ, Daluiski A, Lyman S. Online Patient Ratings Are Not Correlated with Total Knee Replacement Surgeon–Specific Outcomes. HSS Journal ® 2018;14(2):177
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Burkle CM, Keegan MT. Popularity of internet physician rating sites and their apparent influence on patients’ choices of physicians. BMC Health Services Research 2015;15(1)
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Emmert M, Meier F. An Analysis of Online Evaluations on a Physician Rating Website: Evidence From a German Public Reporting Instrument. Journal of Medical Internet Research 2013;15(8):e157
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Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275
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Prabhu AV, Kim C, De Guzman E, Zhao E, Madill E, Cohen J, Hansberry DR, Agarwal N, Heron DE, Beriwal S. Reputation Management and Content Control: An Analysis of Radiation Oncologists' Digital Identities. International Journal of Radiation Oncology*Biology*Physics 2017;99(5):1083
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Burn MB, Lintner DM, Cosculluela PE, Varner KE, Liberman SR, McCulloch PC, Harris JD. Physician Rating Scales Do Not Accurately Rate Physicians. Orthopedics 2018;41(4)
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Ricciardi BF, Waddell BS, Nodzo SR, Lange J, Nocon AA, Amundsen S, Tarity TD, McLawhorn AS. Provider-Initiated Patient Satisfaction Reporting Yields Improved Physician Ratings Relative to Online Rating Websites. Orthopedics 2017;40(5):304
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Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1
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Kilaru AS, Meisel ZF, Paciotti B, Ha YP, Smith RJ, Ranard BL, Merchant RM. What do patients say about emergency departments in online reviews? A qualitative study. BMJ Quality & Safety 2016;25(1):14
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Shandley LM, Hipp HS, Anderson-Bialis J, Anderson-Bialis D, Boulet SL, McKenzie LJ, Kawwass JF. Patient-centered care: factors associated with reporting a positive experience at United States fertility clinics. Fertility and Sterility 2020;113(4):797
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Lewis P, Kobayashi E, Gupta S. An Online Review of Plastic Surgeons in Southern California. Annals of Plastic Surgery 2015;74(Supplement 1):S66
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Zhang W, Deng Z, Hong Z, Evans R, Ma J, Zhang H. Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website. Journal of Medical Internet Research 2018;20(1):e35
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Wang L, Yan L, Zhou T, Guo X, Heim GR. Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study. Information Systems Research 2020;31(2):537
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Novillo-Ortiz D, Hernández-Pérez T, Saigí-Rubió F. Availability of information in Public Health on the Internet: An analysis of national health authorities in the Spanish-speaking Latin American and Caribbean countries. International Journal of Medical Informatics 2017;100:46
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Li S, Hubner A. The Impact of Web-Based Ratings on Patient Choice of a Primary Care Physician Versus a Specialist: Randomized Controlled Experiment. Journal of Medical Internet Research 2019;21(6):e11188
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Trehan SK, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316
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. Investigating bias in the online physician reviews published on healthcare organizations' websites. Decision Support Systems 2019;118:70
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Greaves F, Millett C, Nuki P. England’s Experience Incorporating “Anecdotal” Reports From Consumers into Their National Reporting System. Medical Care Research and Review 2014;71(5_suppl):65S
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Haffey SC, Hopman WM, Leveridge MJ. Physicians' Earnings Do Not Affect Their Online Ratings. Frontiers in Public Health 2020;8
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Manning BT, Bohl DD, Saltzman BM, Cotter EJ, Wang KC, Epley CT, Verma NN, Cole BJ, Bach BR. Factors Influencing Patient Selection of an Orthopaedic Sports Medicine Physician. Orthopaedic Journal of Sports Medicine 2017;5(8):232596711772441
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Marrero K, King E, Fingeret AL. Impact of Surgeon Gender on Online Physician Reviews. Journal of Surgical Research 2020;245:510
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Ranney ML, Peimer CA. Commentary on “Physician-Rating Web Sites: Ethical Implications”. The Journal of Hand Surgery 2016;41(1):111
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Nettelhorst SC, Chin EG, Krome LR, Reynolds DJ. Change My Mind: The Impact of Online Client Ratings and Reviews on Perceptions of Therapists. Journal of Consumer Health on the Internet 2019;23(3):227
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. Respected as a Client, Cared for as a Patient: Evidence of Heuristic Decision-Making from Yelp Reviews of Obstetrician-Gynecologists. Health Communication 2020;35(7):842
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Turk A, Fleming J, Powell J, Atherton H. Exploring UK doctors’ attitudes towards online patient feedback: Thematic analysis of survey data. DIGITAL HEALTH 2020;6:205520762090814
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Hakimi AA, Yasmeh JP, Foulad DS. Assessing patient satisfaction among ABHRS surgeons: Opportunities to improve. Journal of Cosmetic Dermatology 2020;19(2):462
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Geissler KH, Lubin B, Marzilli Ericson KM. Access is Not Enough. Medical Care 2016;54(4):350
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. The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134
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Chan J, Ghose A. Internet's Dirty Secret: Assessing the Impact of Online Intermediaries on the Outbreak of Sexually Transmitted Diseases. SSRN Electronic Journal 2012;
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Ryan T, Specht J, Smith S, DelGaudio JM. Does the Press Ganey Survey Correlate to Online Health Grades for a Major Academic Otolaryngology Department?. Otolaryngology–Head and Neck Surgery 2016;155(3):411
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Anhang Price R, Elliott MN, Zaslavsky AM, Hays RD, Lehrman WG, Rybowski L, Edgman-Levitan S, Cleary PD. Examining the Role of Patient Experience Surveys in Measuring Health Care Quality. Medical Care Research and Review 2014;71(5):522
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Klietz M, Kaiser HW, Machens H, Aitzetmüller MM. Social Media Marketing: What Do Prospective Patients Want to See?. Aesthetic Surgery Journal 2020;40(5):577
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Saifee DH, Bardhan IR, Lahiri A, Zheng Z. Adherence to Clinical Guidelines, Electronic Health Record Use, and Online Reviews. Journal of Management Information Systems 2019;36(4):1071
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Lu SF, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014;
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Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217
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Wang J, Chiu Y, Yu H, Hsu Y. Understanding a Nonlinear Causal Relationship Between Rewards and Physicians’ Contributions in Online Health Care Communities: Longitudinal Study. Journal of Medical Internet Research 2017;19(12):e427
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Chen J, Presson A, Zhang C, Ray D, Finlayson S, Glasgow R. Online physician review websites poorly correlate to a validated metric of patient satisfaction. Journal of Surgical Research 2018;227:1
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Möhlhenrich SC, Wurbs M, Modabber A, Wolf M, Huber F, Fritz U. Influence of physician evaluation portals on orthodontist selection by patients. Journal of Orofacial Orthopedics / Fortschritte der Kieferorthopädie 2018;79(6):403
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Tang C, Zhou L, Plasek J, Rozenblum R, Bates D. Comment Topic Evolution on a Cancer Institution’s Facebook Page. Applied Clinical Informatics 2017;08(03):854
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Malige A, Matullo KS. The Influence of Physician-Rating Websites on Patient Physician Preference. Clinics in Orthopedic Surgery 2020;12(2):238
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Zillioux J, Pike CW, Sharma D, Rapp DE. Analysis of Online Urologist Ratings: Are Rating Differences Associated With Subspecialty?. Journal of Patient Experience 2020;7(6):1062
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. Letter: Online Ratings of Neurosurgeons: An Examination of Web Data and its Implications. Neurosurgery 2019;85(1):E165
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Lagu T, Haskell J, Cooper E, Harris DA, Murray A, Gardner RL. Physician Beliefs About Online Reporting of Quality and Experience Data. Journal of General Internal Medicine 2019;34(11):2542
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Daskivich TJ, Houman J, Fuller G, Black JT, Kim HL, Spiegel B. Online physician ratings fail to predict actual performance on measures of quality, value, and peer review. Journal of the American Medical Informatics Association 2018;25(4):401
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Pelliccia F, Coats AJ, Pani L, Gaudio C, Rosano G. Transparency in medical research: Time for a paradigm shift. International Journal of Cardiology 2015;186:259
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Ginocchio LA, Duszak R, Rosenkrantz AB. How Satisfied Are Patients With Their Radiologists? Assessment Using a National Patient Ratings Website. American Journal of Roentgenology 2017;208(5):W178
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Haglin JM, Eltorai AEM, Kalagara S, Kingrey B, Durand WM, Aidlen JP, Daniels AH. Patient-Rated Trust of Spine Surgeons: Influencing Factors. Global Spine Journal 2018;8(7):728
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Manning BT, Bohl DD, Wang KC, Hamid KS, Holmes GB, Lee S. Factors Influencing Patient Selection of a Foot and Ankle Surgeon. Foot & Ankle Specialist 2018;11(4):315
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Manning BT, Ahn J, Bohl DD, Mayo BC, Louie PK, Singh K. Spine Surgeon Selection Criteria: Factors Influencing Patient Choice. Spine 2016;41(13):E814
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Trehan SK, DeFrancesco CJ, Nguyen JT, Charalel RA, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2016;41(1):98
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Rivas R, Montazeri N, Le NX, Hristidis V. Automatic Classification of Online Doctor Reviews: Evaluation of Text Classifier Algorithms. Journal of Medical Internet Research 2018;20(11):e11141
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Waxer JF, Srivastav S, DiBiase CS, DiBiase SJ. Investigation of Radiation Oncologists’ Awareness of Online Reputation Management. JMIR Cancer 2019;5(1):e10530
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Chen AT, Flaherty MG, Threats M. Attitudes, Provider and Treatment Selection of Complementary and Integrative Health among Individuals with Pain-Related Conditions. Complementary Therapies in Medicine 2020;51:102410
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Goshtasbi K, Lehrich BM, Abouzari M, Bazyani D, Abiri A, Papagiannopoulos P, Tajudeen BA, Kuan EC. Academic Rhinologists’ Online Rating and Perception, Scholarly Productivity, and Industry Payments. American Journal of Rhinology & Allergy 2021;35(3):341
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Chen JG, Zou B, Shuster J. Relationship Between Patient Satisfaction And Physician Characteristics. Journal of Patient Experience 2017;4(4):177
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Schlesinger M, Grob R, Shaller D, Martino SC, Parker AM, Finucane ML, Cerully JL, Rybowski L. Taking Patients’ Narratives about Clinicians from Anecdote to Science. New England Journal of Medicine 2015;373(7):675
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Carbonell G, Meshi D, Brand M. The Use of Recommendations on Physician Rating Websites: The Number of Raters Makes the Difference When Adjusting Decisions. Health Communication 2019;34(13):1653
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Verhoef LM, Van de Belt TH, Engelen LJ, Schoonhoven L, Kool RB. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56
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Emmert M, Halling F, Meier F. Evaluations of Dentists on a German Physician Rating Website: An Analysis of the Ratings. Journal of Medical Internet Research 2015;17(1):e15
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Frost C, Mesfin A. Online Reviews of Orthopedic Surgeons: An Emerging Trend. Orthopedics 2015;38(4)
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Kim M, Jung Y, Jung D, Hur C. Investigating the Congruence of Crowdsourced Information With Official Government Data: The Case of Pediatric Clinics. Journal of Medical Internet Research 2014;16(2):e29
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Kanouse DE, Schlesinger M, Shaller D, Martino SC, Rybowski L. How Patient Comments Affect Consumers’ Use of Physician Performance Measures. Medical Care 2016;54(1):24
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Liu JJ, Matelski J, Cram P, Urbach DR, Bell CM. Association Between Online Physician Ratings and Cardiac Surgery Mortality. Circulation: Cardiovascular Quality and Outcomes 2016;9(6):788
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Okike K, Peter-Bibb TK, Xie KC, Okike ON. Association Between Physician Online Rating and Quality of Care. Journal of Medical Internet Research 2016;18(12):e324
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Hong YA, Liang C, Radcliff TA, Wigfall LT, Street RL. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521
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McLennan S, Strech D, Reimann S. Developments in the Frequency of Ratings and Evaluation Tendencies: A Review of German Physician Rating Websites. Journal of Medical Internet Research 2017;19(8):e299
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Liu JJ, Matelski JJ, Bell CM. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76
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Liu JJ, Goldberg HR, Lentz EJ, Matelski JJ, Alam A, Bell CM. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708
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Nieman CL, Benke JR, Boss EF. Does Race/Ethnicity or Socioeconomic Status Influence Patient Satisfaction in Pediatric Surgical Care?. Otolaryngology–Head and Neck Surgery 2015;153(4):620
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Shukla AD, Gao G, Agarwal R. How Digital Word-of-Mouth Affects Consumer Decision Making: Evidence from Doctor Appointment Booking. Management Science 2021;67(3):1546
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Bujnowska-Fedak MM, Węgierek P. The Impact of Online Health Information on Patient Health Behaviours and Making Decisions Concerning Health. International Journal of Environmental Research and Public Health 2020;17(3):880
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Greaves F, Millett C. Consistently Increasing Numbers of Online Ratings of Healthcare in England. Journal of Medical Internet Research 2012;14(3):e94
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